Job Opportunities at GTB

Job description

Location: GTB Johannesburg, South Africa & Sub-Saharan Africa

Reporting to: Group Account Director, South & Sub-Saharan Africa

Job Overview

• Working directly into the Group Account Director, you will be part of a 4 person team, managing a number of different client relationships within Ford.
• You will have to manage complex campaigns across all communication platforms, working with the relative agency, or 3rd party, counterparts to create a ‘seamless’ delivery.
• As a result, you will need a solid understanding of integration, above and below the line.
• The Team
• The role is within the Ford South Africa Account Team, comprising of 10+ account management professionals from Account Executive to Business Unit Director Level.
• The team manage the relationship with Ford of Southern Africa, facilitating all of the agency’s campaigns and projects across the country for Ford covering Commercial and Passenger Vehicles.
• We Make Things Happen, Because We
• Work with Clients to create the best partnership conditions
• Tirelessly fight for the best briefs
• Welcome complexity and dissect it into manageable chunks
• Embrace and nurture great creativity
• Accept that change is good and necessary
• Do all this while remembering that the devil is in the detail
• Do all the above with one goal, to make things happen.

Roles and Responsibilities

Overall

• Responsible for the smooth week-by week running of the account and the effective management of all Client projects
• Develop positive, proactive relationships with Client and Agency team creating a stimulating environment within which the best work can develop
• Able to motivate, coach and manage the supporting account handling team.
• Client Management
• Exceptional Client management, with focus on developing Client relationships with the Client team built upon trust and mutual understanding
• Assisting Clients with the development of marketing and communication plans and the establishment of long and short term marketing/business objectives and goals
• Day to day responsibility and representation of the Client business within the Agency with accountability for successful implementation of campaigns, on time, on brief and to budget
• A deep understanding of the Client’s business and of the key broader factors and trends shaping their markets and categories. Continually enhancing knowledge of the Client’s brand, products and market place and looking for opportunities to engage in broader business dialogue with Clients. Developing a deep awareness of current business news and issues facing their business and industry sector
• Rapidly resolving and problem solving Client and Agency issues if they occur
• Identifying, evaluating and monitoring effective marketing opportunities
• Regularly seeking out ways to add value to the Client/Agency relationship.
• Ideas
• Develop and present ideas that deliver against your Clients’ marketing and business objectives
• Be responsible for the quality and control of all the Agency outputs including creative, planning, technical, written and oral communication, finances
• Develop new business and drive organic growth
• Challenge yourself and your team every day to be better and look to deliver more
• Help drive a sense of pride in the Client for GTB work
• Develop and drive insightful creative briefs and other strategies
• Evaluate and present creative work and effectively manage Client feedback
• Attend all training sessions that you are nominated for and develop and deliver sessions specific to your area
• Be responsible for award entry submissions.
• People
• Ultimate responsibility for the smooth running of the account, operationally, creatively and financially
• Lead by example and represent all the core values of GTB
• Motivate your account team during difficult times and confront and resolve conflict successfully
• Create the best possible environment to produce solutions
• Be responsible for ensuring the team have the right time and resources to deliver within the Client’s time frame
• Conduct the appraisal process for direct reports and have responsibility for career management and development of individuals who report to you
• Create a continuous learning culture within the team to ensure continuous improvement in all team activities
• Build relationships with other departments (or network where appropriate) to provide quality Agency product
• Ensure day to day co-operation between project team and other lines of the business.
• Business Development
• Develop proactive recommendations to add value to your Client’s business
• Develop and present fresh thinking
• Help provide relevant and compelling case studies.
• Financial
• Complete weekly timesheets and ensure all your team’s timesheets are up to date
• Ensure Client’s sign off on all estimates and appropriate filing of all estimates for tracking and compliance
• Be responsible for all projects and campaigns being brought in on budget and profitably – ensure on going monitoring of all costs and reconciliations
• Ensure efficient internal resource allocation and management, through monitoring monthly reconciliations
• Monitor the WIP with Finance and Line Managers and ensure that WIP can be billed as soon as possible
• Responsible for maximising the account’s billings and or income and for seeking out additional income opportunities and areas of growth
• Take overall day to day responsibility for financial matters on the account which includes proper and timely forecasting, management of the forecasting
• Contributes to the good financial management of the business improving profitability wherever possible.

Requirements

Personal Qualities

• Excellent attention to detail and commitment to the team delivering the best job.
• Demonstrate innovative thinking coupled with flawless execution of tasks
• Be a dependable team player with a sense of humour. Be personable and approachable
• Enthusiasm and dedication to supporting direct reports and line managers on campaign delivery
• The ability to multi-task, manage projects effectively and manage the expectations of others both internal and external is paramount
• Assertive, outgoing, confident with strong negotiation skills
• You will need to be flexible and determined to champion the values of the Agency. A passion for creativity is mandatory!
• Passion for Digital Technologies and how we can use these
• Demonstrate good self-motivation, strong sense of initiative and ability to work under pressure.

Knowledge and Experience:

• Proven track record in managing projects to time and budget
• Experience of working on a wide range of digital disciplines
• Proven track record in managing, developing and leading a team
• Excellent organizational skills are paramount
• Proven track record in meeting Client’s expectation by means of impeccable project management
• Enthusiasm and dedication to supporting line managers on campaign delivery
• Ability to listen and learn from others in every department you interact with
• Excellent written and oral communication skills.

Preferred Qualifications

• Prior Agency experience working at Senior Account Manager or Account Director level
• Degree or equivalent marketing qualification
• Comprehensive understanding of general marketing practices (an industry board qualification – most desirable)
• Strong computer skills, with proficiency in Microsoft Office computer packages such as Word, Excel and PowerPoint.

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Job Description

The Portfolio Lead is responsible for the coordination of agency resources to effectively service client needs in support of the site platform experiences for the markets in Middle East and Africa.

The position will be responsible for leadership, coordination and activation across multiple work streams. Specific work streams include the site platform enhancements cycle plan for the sites in these markets, and managing a roadmap of continual optimization of digital site experiences for these markets.

This role will be the key connection between the regional GTB teams, the global platform delivery, content and optimization teams, and the regional client teams based in Dubai and throughout the region.

Major Responsibilities / Principal Accountabilities

• In concert with digital and agency teams in region, manage client relationships with regards to ongoing support of site platform.
• Coordination of ongoing work including functional enhancements, content maintenance, and strategic experience optimization opportunities for sites in region.
• Works with regional client and IT teams, in partnership with global development partner to effectively facilitate proper Change Management process, and GUX Optimization Requests
• Maintains regular contact and communications with regional client leadership responsible for digital experience activities
• Participates in cross-regional governance model as lead agency partner representing regional prioritization activities
• Take lead in regional operational improvement opportunities across and between partner teams that support the platform operations in Singapore, Delhi, Dubai, South Africa, and other global locations where relevant.
• Work with client and agency teams in managing annual cycle planning process
• Actively look for new opportunities for growth in portfolio of digital & experiences initiatives
• Perform other duties and projects as assigned.

Knowledge And Skills

• Demonstrated experience with B2C site platforms and related/supporting technologies that enable digital experiences (e.g., Analytics, content management platforms, etc.)
• Candidate should be diplomatic, persuasive, inspirational, organized and honest.
• Entrepreneurial spirit – comfortable being a change agent both internally and externally and dependable in a fast moving environment
• Strong interpersonal skills.
• Excellent evaluator of marketing and communication solutions.
• Effective oral presenter.
• Clear, concise business writer.

Minimum Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Minimum of 5-7 years’ experience in Account Management.
• Have physical and mental requirements to meet the above listed job responsibilities.
• Willingness to travel should it be required.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

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Job description

Reporting to: Managing Director, South Africa

Job Overview

You are a passionate and driven Senior Strategic Planner with experience in traditional brand planning and/or social/content digital/CRM with a drive to lead clients to the best work and a track record of doing this. This role will require a dedicated focus to the South African market.

As Senior Strategic Planner at GTB you will be the strategic lead in developing communications at a South African level for several vehicle nameplates – which will also involve providing guidance around how campaigns should be delivered in-market. An ability to influence and lead a number of independent parties will therefore be key to your success. Effective in-team collaboration across Media, Creative, Data & Analytics, Public Relations and Account Management and with global Strategic Planning counterparts will be essential, to ensure consistency of Ford communications in-market and across EMEA.

Roles And Responsibilities

• Leading planning efforts on projects at a South African level, working with internal teams, the successful candidate will be:
• Able to develop, articulate and drive through a Brand Strategy in all its elements from Creative, Channel implications, Metrics etc.
• Focused on how to bring Brands and campaign ideas to life across different communications channels, and over time
• Experienced at working with creative teams
• Highly proficient at understanding consumers and identifying insights using research (quant and qual) and data effectively
• Competent at writing & delivering well structured, strategic presentations
• Comfortable with evaluating marketing options and their implications across a range of market conditions and situations

Requirements

Person Specification

Experience, Qualifications & Skills

• Solid experience in strategic planning - the role could suit either an experienced Senior Planner, or a current Strategic Planning Director
• Brilliant client leadership
• You are an engaging orator and able to really ‘sell’ ideas to client
• Educated to degree level
• Sound written and verbal presentation skills

Personal Skills

• Must have excellent interpersonal skills – will be communicating directly with clients and senior management
• Must be efficient, organised and dependable
• Must be self-motivated, proactive and positive, with ability to prioritise work and situations
• Must have a flexible attitude towards different working methods