Job Opportunities at Econo Foods

PURPOSE OF THE ROLE

• We are seeking a dynamic and experienced Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. With an ability to reduce risk and stock losses, and ensure world-class store standards in order to meet business targets. The Store Manager will be responsible for all the operational aspects relating to the Store, as well as to empower and lead the team of employees to reach and exceed business objectives. 

KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruiting, training, and managing a high-performing team while building and supporting the company's Ho Hola Culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members
• Maintaining and adhering to all health and safety processes and regulations. Making sure the hygiene requirements and food quality and safety standards are followed.
• Analyzing store sales data and identifying opportunities for growth and improvement.
• Overseeing store operations, including opening and closing procedures, and security.
• Building and maintaining positive relationships with customers, vendors, and stakeholders.

Requirements
QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification. A tertiary qualification will be an advantage.
• Previous experience of 3-5 years as a retail store manager or assistant manager, preferably in the FMCG retail industry, leading a team. 
• Proven track record of achieving sales targets and delivering excellent customer service.
• Knowledge of retail operations, including inventory management, merchandising, and store procedures.
• Valid Driver's license preferably your own vehicle.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Strong leadership and team management skills.
• Ability to analyze sales data and market trends to make informed decisions.
• Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
• Service orientated, Confident and stress tolerance. Business Acumen.
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.
   

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PURPOSE OF THE ROLE

• The purpose of a Delivery Driver Assistant is to assist in delivering products to customers, ensuring accurate and timely deliveries. They present and obtain signatures on Proof of Delivery documents, assist in completing invoice correction forms, verify payments when applicable, and provide support in loading and unloading products. Their role contributes to efficient delivery operations, customer satisfaction, and proper documentation and record-keeping.

KEY RESPONSIBILITIES

• Assisting the driver in safely transporting and delivering products to designated customer locations, ensuring accuracy and timeliness.
• POD presentation and signature: Presenting the Proof of Delivery (POD) document to customers, obtaining their signatures as confirmation of receipt, and accurately documenting and recording the delivery information.
• Assisting in completing invoice correction forms when necessary, ensuring accurate and timely resolution of any invoice discrepancies or errors related to deliveries.
• Assisting in verifying customer payments, such as cash or checks, according to established procedures, ensuring accuracy and proper documentation.
• Providing support in loading and unloading products onto and from the delivery vehicle, following proper handling and safety protocols to prevent damage or loss.
• Interacting with customers courteously and professionally, addressing inquiries, resolving minor issues, and aiding as needed to ensure a positive customer experience.
• Assisting the driver in navigating delivery routes, using maps or GPS systems, and providing directions or suggestions when necessary to optimize efficiency and timely deliveries.
• Assisting in maintaining accurate inventory records, including documenting returned or damaged products, and communicating any stock discrepancies to the driver or supervisor.
• Maintain a clean cab.
• Product safekeeping: Whilst in-trade, ensure the safeguarding of stock whilst delivering and during overnight routes.
• Assisting in maintaining accurate and organized delivery documentation, such as PODs, invoices, payment receipts, and other required paperwork, for record-keeping and auditing purposes.
• Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
• Establishing and fostering a safe work environment and overall safety compliance.
• Operate within safety standards.
• Contribute to the overall achievement of the team's goals.

Requirements
QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 2 years in warehousing and logistical environment, with a preference for experience within the FMCG Retail industry.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.
• Attention to detail, thoroughness, diligence, adherence to safety protocols, time management skills, teamwork, effective communication, efficiency, collaboration, well presented and professional.

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PURPOSE OF THE ROLE

• The purpose of a Warehouse Operator Bulk is to efficiently handle inbound products by offloading them, recording their age, and ensuring proper storage. They play a crucial role in replenishing pick lines, implementing stock rotation to maintain inventory freshness, and inspecting equipment to uphold safety standards. By fulfilling these responsibilities, warehouse operators contribute to the overall efficiency and smooth operation of the warehouse.

KEY RESPONSIBILITIES

• Offloading all incoming products from inbound vehicles.
• Recording the age of all received items to ensure proper inventory management and reporting any areas of noncompliance.
• Inspecting the product for the correct quality and packaging.
• Generating product labels and placing on the relevant incoming pallets.
• Properly storing and organizing inbound products in their designated storage areas.
• Replenishing pick lines with stock to ensure a continuous supply for order fulfillment.
• Implementing stock rotation practices to prevent product expiration or obsolescence.
• Inspecting equipment and ensuring its proper functioning to maintain a safe and efficient work environment.
• Communicate any product or packaging concerns, such as damaged goods or incorrect labeling, and communicate it to your Controller.
• Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
• Establishing and fostering a safe work environment and overall safety compliance.
• Operate within safety standards.
• Contribute to the overall achievement of the team's goals.
• Maintain inventory freshness, and inspect equipment to uphold safety standards. By fulfilling these responsibilities, warehouse operators contribute to the overall efficiency and smooth operation of the warehouse.

Requirements
QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 1-3 years in a similar position, with a preference for experience within the FMCG Retail industry.
• Valid Electric Pallet Jack License
• Forklift License

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

go to method of application »

PURPOSE OF THE ROLE

• We are seeking a dynamic and experienced Assistant Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. With an ability to reduce risk and stock losses and ensure world-class store standards in order to meet business targets. The Assistant Store Manager will be responsible for all the operational aspects relating to the Store, as well as to empower and lead the team of employees to reach and exceed business objectives. 

KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruiting, training, and managing a high-performing team while building and supporting the company's Ho Hola Culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members
• Maintaining and adhering to all health and safety processes and regulations. Making sure the hygiene requirements and food quality and safety standards are followed.
• Analyzing store sales data and identifying opportunities for growth and improvement.
• Overseeing store operations, including opening and closing procedures, and security.
• Building and maintaining positive relationships with customers, vendors, and stakeholders.

Requirements
QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification. A tertiary qualification will be an advantage.
• Previous experience of 3-5 years as an Assistant store manager, preferably in the FMCG retail industry, leading a team. 
• Proven track record of achieving sales targets and delivering excellent customer service.
• Knowledge of retail operations, including inventory management, merchandising, and store procedures.
• Valid Driver's license preferably your own vehicle.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Strong leadership and team management skills.
• Ability to analyze sales data and market trends to make informed decisions.
• Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
• Service orientated, Confident and stress tolerance. Business Acumen.
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail

go to method of application »

PURPOSE OF THE ROLE

• The purpose of a Receiving Supervisor is to ensure accurate and efficient receiving operations, manage warehouse operators, monitor discrepancies and damages, maintain compliance, collaborate with other departments, optimize workflows, provide training, generate reports, and uphold company policies.

KEY RESPONSIBILITIES

• Conducting blind checks for all inbound movements to ensure accuracy and verify that received goods match the documentation and system records.
• Managing and supervising warehouse operators involved in the receiving process, overseeing their performance, providing guidance, and ensuring adherence to established procedures.
• Monitoring and report discrepancies or damages in received goods, initiating necessary actions such as filing claims or coordinating with suppliers for replacements or returns.
• Ensuring compliance with safety protocols and proper handling of fragile, hazardous, or sensitive items during the receiving process.
• Collaborating with other departments, such as inventory control and quality assurance, to resolve any issues or discrepancies identified during the receiving process.
• Maintaining accurate records of received goods, including quantity, condition, and any relevant documentation, for inventory control and financial reconciliation purposes.
• Monitoring and optimizing receiving workflows and processes to enhance efficiency, reduce errors, and streamline operations.
• Upholding and enforcing company policies and procedures related to receiving operations, ensuring compliance with regulatory requirements and internal standards.
• Ensure receiving processes are conducted within allowed time standards to achieve truck turnaround times on site, and communicate any areas of batched truck receiving.
• Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
• Operate within safety standards.
• Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
• Conduct team meetings.
• Monitor and contribute to the overall achievement of the team's goals.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 2 years in a similar position, with a preference for experience within the FMCG Retail industry.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

go to method of application »

PURPOSE OF THE ROLE

• The Bulk Controller plays a crucial role in ensuring smooth and efficient bulk operations, maximizing productivity, and upholding quality and safety standards. They oversee day-to-day routines, manage people effectively, and maintain high performance, safety, and compliance standards.

KEY RESPONSIBILITIES

• Analyse inbound load plan for the day and communicate any capacity challenges with central stock planning team.
• Managing and overseeing inbound receipts and bulk outbound loading, ensuring efficient handling of goods.
• Facilitating the replenishment of stock to picking areas to maintain optimal inventory levels for picking.
• Implementing effective stock rotation strategies to prevent product expiration or obsolescence.
• Planning and implementing the layout of the bulk warehouse, freezer, and chiller areas for efficient storage and retrieval.
• Monitoring and managing temperature control systems to ensure product integrity and compliance with safety standards.
• Overseeing offloading and replenishing equipment to maintain smooth operations and asset care.
• Managing and monitoring warehouse capacity to optimize space utilization and prevent overstocking.
• Generating comprehensive reports on warehouse operations, performance, and capacity.
• Ensure all supplier non-compliances are recorded and communicate in daily non-conformancy report
• Conducting regular inspections of racking systems to ensure their safety and integrity.
• Monitoring and improving visual performance indicators in the bulk area for enhanced efficiency.
• Maintaining and reducing the usage of Chep pallets to minimize costs.
• Monitor truck arrival times and escalate truck batching to the truck planning department.
• Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
• Operate within safety standards.
• Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
• Conduct team meetings.
• Monitor and contribute to the overall achievement of the team's goals.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 2 years in a similar position, with a preference for experience within the FMCG Retail industry.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.