Job Opportunities at Barloworld Equipment

Key Outputs

• Achieve warranty balance score card targets and KPI’s
• Control cost effectively on normal types of warranty claims
• Provide support for Warranty resolution
• Ensure effective self-management and performance ownership, driving warranty and service WIP
• Provide feedback on warranty issues to supervisors and artisans
• Decide on Warranty fitness of jobs / Prepare and ensure warranty claims are claim fit
• Develop / training on warranty skills for supervisors and artisans

Qualification, Experience and Competencies

• Grade 12
• Qualified Artisan will be advantages, (Mechanic in relevant trade e.g Diesel Mechanic/ Heavy Equipment
• Mechanic or relevant qualification
• 4 year’s post apprentice/learnership experience (1 years post red seal qualification as an artisan)
• Machine general technical knowledge and applied skills also understand warranty service principles
• Applicable product knowledge and good understanding of Caterpillar warranty process / system
• Basic financial acumen L1, Influencing and negotiating L1
• Technical report writing skill L1, Customer responsiveness L1
• Organisational awareness L1, Attention to detail L1
• Computer literate (MS Office, SIS & SAP/CRM – Warranty role) a must
• Problem solving and failure analysis skills L1

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Key Outputs

• Correctly identify the needs of the customer.
• Process parts orders and backorders efficiently and effectively
• Telephone Skills,
• Relationship building skills.
• Very good business communication and interpersonal skills.
• Ability to process orders accurately and timeously.
• Ability to sell the value.
• Make use of reference material.
• Passion for the brand.
• Ability to diffuse difficult situations effectively.
• Ability to provide options.
• Mechanical understanding.
• Basic business and financial acumen.

Qualification, Experience and Competencies

• Matric/Grade 12
• General Computer Literacy
• Sound interpersonal and communication skills
• Basic business and financial understanding
• At least 2 years’ experience in SAP SD/MM
• Relationship building skills
• Customer orientation
• Attention To Detail,
• Persuasive,
• Resilience,
• Ability to sell;
• Technical ability,
• Customer orientation,
• Teamwork

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Key Output

• Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
• Open work orders and order parts. Close work order on job completion.
• Invoice external customers and process invoices to debtors.
• Create and accept quotes, Check credit limits and equipment history.
• Effectively manage work in progress
• Capture, process and Analyse job costing elements (Labour, travel, expenses, bought outs , SIMS ,hours)
• Accurately capture relevant data from external and internal customers
• Generate purchase orders for internal and external suppliers
• Accurately capture labour hours worked by the service employees.
• Follow up with external and internal customers and suppliers to ensure complete information and data capture
• Resolve internal and external customer as well as supplier queries
• Accurately control relative end-to-end processes, Maintain relevant administrative environment
• Accurately invoice customers for work completed

Qualification, Experience and Competencies

• Administrative experience – Minimum 2 Year.
• Admin qualifications are an added advantage
• An understanding of relevant processes & KPI’s will be an advantage.
• Be able to work on SAP and CRM System.
• A Technical Background will be an advantage.
• Computer Literate – MS Office.
• Team player; Basic numeracy skills;
• Good analytical skills; Good time management & sound communication skills.

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Key Outputs

• Prepare & Post Monthly calculations (provision for bad debt, audit fees, debtor & creditor revaluations, prepayments, provision for credit note &settlement discount, sundry debtors amongst others)
• Posting of journals for Barloworld Equipment Regions
• Consolidate preliminary results.
• Preparation of monthly reports (Hyperion / OneStream)
• Preparation & clearing of general ledger recons. Including reviewing teams recons
• Release of Creditors & Cashbook payments
• Manage Corporate Credit cards on Visa Spend Management and SAP
• Assisting Regional FM’s / Auditors with requests
• Responsible for the full accounting function for Swaziland
• Preparation of Audit Pack and AFS for Swaziland
• Ensuring accuracy and completeness of intercompany accounts and confirmations
• Staff management
• Manage daily bank processing for all regions -local and foreign denominations.
• Assisting with ad hoc requests

Qualification, Experience and Competencies

Minimum Required Qualification:

• Matric (Grade 12)
• Degree / Diploma – Financial Accounting
• 3 years + experience in accounting
• Sound MS Office literacy
• Minimum Required Experience:

Minimum Required Competencies:

• Attention to detail and high level of accuracy
• Open and honest communication
• Team player
• Highest level of confidentiality
• Planning skills and the ability to work under pressure
• Sound financial and accounting knowledge combined with commercial acumen
• Solid knowledge of Microsoft Office suit and other systems experience valuable
• Excellent interpersonal skills
• Able to work independently

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Key Output

• Conduct Machine Inspections and advise customers on immediate equipment repair needs, service letters, PIPs, PSPs, SOS and product link
• Coordinate with the Parts, Service and Equipment Management divisions to support customers’ needs
• Analyse leads generated by OLGA and use them to build call plans and sales goals
• Undercarriage Management
• Blade/Bucket and bowl inspections
• Machine downloads and reports on downloaded events
• Promoting dealership services
• Achieve applicable Key Performance Indicators (POPS -C, Coverage /PAR, Customer Satisfaction)
• Maintain an accurate account database.
• GET Wear Analysis,
• Weekly Machine Downloads
• Site severity analysis’s interpretation and trending,
• Reports on downloaded events.
• Conduct equipment inspections.

Qualification, Experience and Competencies

• Grade12
• Qualified diesel/earthmoving equipment mechanic (or equivalent qualification)
• Three years Caterpillar experience as a Mechanic General
• SAP and CRM exposure
• Sound business communication skills
• Sound technical knowledge of product brands.
• Good interpersonal skills and ability to build good relations with customers.
• Good computer and Microsoft Office knowledge
• Competencies:
• Customer Acquisitions,
• Sales Execution
• Customer retention,
• Business and Financial understanding

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Key Output

• Carry our repairs, services and maintenance on Caterpillar Earthmoving Equipment on customer sites.
• Remove and install components on customer sites, Ensure safe work practice.
• Maintain professional image when representing BWE on customer site.
• Quickly and efficiently deal with all customer machine breakdowns.
• Compile accurate customer machine analysis and reports including machine inspection reports (MIR’s)
• Effective self-management and performance ownership, Willing to work afterhours timeously.
• Conform to Caterpillar CC Audit requirements.

Qualification, Experience and Competencies

• Minimum of 6 years’ experience as Mechanic General, Trade Test qualified in relevant trade (e.g. Diesel Mechanic/ Earthmoving Equipment Mechanic) post apprenticeship or learn ship experience.
• Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Machines.
• Well imbedded machine specific technical knowledge and skills.
• Sound interpersonal and communication skills.
• Good technical report writing skills.
• Basic business and financial understanding.
• Computer literate (SIS, ET & STW) knowledge.
• Good and experiences on Caterpillar machine and product knowledge.

go to method of application »

Key Output

• Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
• Open work orders and order parts. Close work order on job completion.
• Invoice external customers and process invoices to debtors.
• Create and accept quotes, Check credit limits and equipment history.
• Effectively manage work in progress
• Capture, process and Analyse job costing elements (Labour, travel, expenses, bought outs , SIMS ,hours)
• Accurately capture relevant data from external and internal customers
• Generate purchase orders for internal and external suppliers
• Accurately capture labour hours worked by the service employees.
• Follow up with external and internal customers and suppliers to ensure complete information and data capture
• Resolve internal and external customer as well as supplier queries
• Accurately control relative end-to-end processes, Maintain relevant administrative environment
• Accurately invoice customers for work completed

Qualification, Experience and Competencies

• Administrative experience – Minimum 2 Year.
• Admin qualifications are an added advantage
• An understanding of relevant processes & KPI’s will be an advantage.
• Be able to work on SAP and CRM System.
• A Technical Background will be an advantage.
• Computer Literate – MS Office.
• Team player; Basic numeracy ; Good analytical ; Good time management & sound communication skills.