Job Opportunities at Barloworld Equipment

Key Outputs

• Accountable for driving own work and visiting customers to generate turnover by proactively selling
• Maintaining an accurate account database
• Achieving applicable Key Performance Indicators
• POPS-C
• Coverage/PAR
• Customer Satisfaction
• Lead and opportunity identification, qualification, development and closure
• Promoting dealership services
• Prospecting for new customers and managing existing customer base
• Identifying leads and opportunities for conversion
• Develop and manage a sales pipeline for assigned customer base by employing and executing sales funnel management
• Driving quote conversion by following up on quotes for assigned customers with the parts counter and service
• Proactively identifying specific opportunities by customer and working with Product Managers to develop programmes to support
• Using existing Product programmes to proactively offer added value and solutions to customers
• Visit customers face-to-face and build relationships with decision-makers, listening to and understanding their needs and business goals
• Advise customers on immediate equipment repair needs, service letters, PIPs, PSPs, SOS and Product Link.
• Help customers with warranty issues and develop proactive before-failure repair strategies
• Coordinate with Parts, Service and Equipment Management divisions to support customers’ needs
• Consult with customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.
• Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage customer information like contacts and feedback
• Analyse leads generated by OLGA and use them to build call plans and sales goals
• Conduct equipment inspections (Cat Inspect and CTS) and record the status of aspects of the machine using Cat Inspect.
• Schedule maintenance, ensuring service technicians and field service know what machines need to be seen specifically
• Understand the full-range of the dealership’s product offerings and how they are intended to meet business and customer needs
• Develop call plans to effectively manage assigned territory, calling on diverse customers and covering at least 90 percent of the opportunity
• Set target sales goals for each customer, reviewing data and reports on the population of equipment the customer owns, the lost sales opportunity and sales history
• Target offerings appropriately to solve customers’ needs
• Meet performance goals, such as Target Growth Accounts, PAR call rates, Conquest Accounts, POPS targets and sales targets, as well as customer satisfaction
• Engage in training events that continually grow skills to effectively respond to changing markets and transitioning business strategies

Qualification, Experience and Competencies

• Sales/Marketing Degree/Diploma or equivalent
• 1 to 3 years Sales Experience AND/OR completion of the BWE PSSR Cadet Programme
• Matric
• High competence in Microsoft Office
• SAP and CRM exposure
• Technical Knowledge/experience an advantage
• Power Generation / Marine
• Sales competency (to be measured through compulsory sales competency assessment)
• Customer Business Understanding
• Relationship Development
• Qualifying
• Product and Solution Focus
• Consultative Selling
• Negotiation
• Tenacious
• Customer Care
• Financial Skills
• Financial Acumen
• Value Selling
• Analysis and reasoning
• Drive, Energy and Initiative (Results-Focus)
• Professional/Technical Competence

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Key Output

•  Liaise with product specialists and/or application specialists as needed to ensure on-board and office space systems are configured properly, and customers updates.
•  Level 2 and level 3 management and supervision.
•  Technology project integration and management.
•  Escalation and management of advanced on-board and off-board TES issues.
•  Customer engagement and issues resolution.
•  Driving promotion and sales of technology, increasing footprint.
•  Liaise with product specialists and CAT on technology issues and customer escalations.
•  Host customer engagements and monthly meetings.
•  Manage and escalate TSC tickets and calls.
•  Manage resource training and development.
•  Regional Support of all aspects of the Cat Minestar System Management
•  Manage and support resources allocated in the region and ensure customer acceptance.

Qualification, Experience and Competencies

•  B . Engineering (Mechanical Engineer) or Grade 12 with formal artisan qualification.
•  Sound machine and component operational knowledge.
•  5 years of previous of Condition Monitor / Tech Rep with track record of leading a team successfully
•  Problem solving. Analytical thinking and judgement. Numerical reasoning. Building Relationships and networking/Liaison. Customer Responsiveness
•  Track record in leading / managing people in a team-based & participative environment
•  Track record of successful machine systems troubleshooting including oil sample results interpretation and machine health systems (VIMS, Site Severity, ET, FPO),
•  Basic business and financial acumen
•  Sound Equipment Management Skills
•  Good working knowledge of the Minerals Act (with sound knowledge of safety rules and regulations)
•  Sound business communication, report writing skills and presentation skills,
•  Sound MS Office knowledge with emphasis on advanced Excel
•  Report writing and business letter writing,
•  Good understanding of CAT Warranty

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Key Output

•  Parts quotations followed up and converted into sales
•  Analyse Client reasons for rejecting quotations
•  Achievement of Targeted Budget and Effective Expenses Management
•  Achievement of Operations KPI’s
•  Where possible inspect all failed machines/components/parts with supervisor and advise/train/educate customers accordingly
•  Compile and submit a monthly report with forecasts attached to management
•  Discuss machine inspection reports regularly with customer

Qualification, Experience and Competencies

•  Qualified diesel/earthmoving equipment mechanic (or equivalent qualification)
•  5 years Caterpillar experience as a mechanic
•  BTech Sales/Marketing Diploma or Certificate advantageous
•  Sound business communication skills (Managerial and technical report writing critical in role)
•  Sound technical knowledge of product brands
•  Good Microsoft Office knowledge, Problem solving, Analysis skills, Attention to detail
•  Good influencing and Negotiation skills
•  Leadership Competencies
•  Sound business and financial acumen
•  Exposure to business planning / budgeting processes

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Core purpose of the role

• Data Engineers are responsible for designing, maintaining, and optimizing data infrastructure for data collection, management, transformation, and access. They are responsible for creating data pipelines that convert raw data into usable formats for data consumers to utilize. The role will involve collaborating with Business and IT stakeholders at all levels to ensure that our data management initiatives add value to the business.

Key deliverables and outputs

• Develops and maintains scalable data pipelines and builds out new integrations to support continuing increases in data volume and complexity.
• Collaborates with analytics and business teams to improve data models that feed business intelligence tools, increasing data accessibility, and fostering data-driven decision making across the organization.
• Implements processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it.
• Writes unit/integration tests, contributes to data engineering wiki, and documents work.
• Performs data analysis required to troubleshoot data related issues and assist in the resolution of data issues.
• Works closely with a team of frontend and backend engineers, product managers, and analysts.
• Defines company data assets (data models), data pipelines to populate data models.
• Design data integration solutions and data quality approaches for solutions.
• Designs and evaluates open source and vendor tools for data lineage.
• Works closely with all business units and engineering teams to develop strategy for long term data platform architecture.
• Maintains technical and operational metadata during data solution development.
• Has experience in advanced query performance and query optimisation.
• Can develop complex SQL to implement complex business logic.
• Translate the functional requirements to high level design and build technical specifications document
• Work with internal and external stakeholders to assist with data-related technical issues and support data infrastructure needs.

Internal customers

• Business functional teams
• IT and digital leadership teams

External stakeholders

• External customers
• IT Service providers
• Qualification, Experience and Competencies

CANDIDATE REQUIREMENTS

Academic qualifications

Essential:

• Diploma in IT related field or equivalent qualification; or
• BTech in IT related field or equivalent qualification

Advantageous:

• Certification in Data Integration technologies
• CDMP
• Postgraduate degree in IT or related field

Work experience

Essential:

• 4 – 10 years practical experience as a Data Engineer/ ETL Developer
• Experience in the following technologies –
• 3 years’ experience in Data Factory
• 2 years’ experience in Azure Synapse
• 3 years’ experience in Azure SQL
• 2 years’ experience in PowerBI
• 1 years’ experience in Databricks
• 5 years’ experience in SQL
• Experience in developing and building data pipelines
• Experience in troubleshooting and debugging of data pipelines

Advantageous:

• Experience in Agile and DevOps squads
• Experience in Informatica
• Experience in Teradata
• Experience in SAP Data Services
• Knowledge

Skills

Essential:

• Knowledge of Data Warehousing principles
• Working knowledge of Data Integration technologies
• Knowledge of scripting languages
• Working knowledge of data visualisation libraries
• Solid understanding of all the underlying infrastructure, including data integration tools, ETL/ELT processes, data formatting and warehouse architecture
• Good knowledge of databases

Advantageous:

• Understanding of ITIL
• Exposure to Agile practices
• Strong communication skills
• Well-developed interpersonal skills to build relationships.
• Well-developed critical, conceptual, and creative thinking and problem-solving skills to perform in-depth analysis of data and design new Business Intelligence solutions
• Excellent mathematical reasoning, analytical and solutioning skills
• Strong computer, technology, and systems skills
• Ability to work cooperatively with other teams

Personal Attributes
Essential:

• Strong attention to detail
• Passion for optimising business performance
• Orientation to growing and nurturing relationships
• Strong customer centricity
• Problem solver
• Remaining resilient under stress and pressure
• Focus on analysing and solving problems
• Preference for thinking practically and laterally

Advantageous:

• Preference for thinking practically and laterally
• Strong inclination for change agility
• Preference for team working
• Commitment to behaving ethically and correctly
• Concern for working within parameters
• Concern for communicating clearly
• Commitment to maintaining business awareness

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Key Output

•  Carry out the duties of a safety officer as set out in Mine Health And Safety ACT 29 Of 1996 Regulations In Terms Of Section 63, Regulation 2.19.1 & 2.19.2.
•  Ensuring a safe and healthy working environment that complies with current health and safety legislation for all BWE employees.
•  Ensure all BWE employees in area of responsibility fully understand the requirements of existing health and safety legislation.
•  Ensure a safe and healthy work environment that complies with health and safety legislation.
•  Investigate, conduct root-cause analysis and report on all work-related injuries and vehicle road accidents.
•  Audit relevant BWE sites and prepare the MARSH Stars report.
•  Maintain/Control Contamination standards for area of responsibility.
•  Conduct regular on-site appraisals of premises and housekeeping, electrical, mechanical and personal safe guards, fire protection and security standards.

Qualification, Experience and Competencies

•  Driver’s license code 08/EB
•  National Diploma in Safety Management would be advantageous.
•  COMSOC I &II is a prerequisite.
•  3 – 4 years’ experience in similar role in mining environment.
•  Excellent communication and interpersonal skills.
•  Sound knowledge of relevant legislation – OSHAS 18 001, 9001 & 14001, risk assessment methodology and environmental management.
•  Experience in incident investigation.
•  Ability to evaluate and implement incident prevention principles.
•  Sound administration and good report writing skills.
•  Ability to work independently and as part of multi-functional team.
•  Understanding of Pivot system would be an added advantage.

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Key Outputs

•  Liaise with salesman to ensure admin requirements are met e.g. Sales Logix, Quotations, Sales orders and machine deliveries
•  Update customer information on C4C e.g. quotes, contact information etc.
•  Create purchase requisitions on SAP
•  Maintain individual dashboards for all sales staff
•  Generate new machine turnover forecast
•  Compile monthly deliveries with salesman
•  Generate quotes for customers
•  Liaise with central sales admin team and coordinate transport of machines and quotes for local extra
•  Keep detailed filing on all machine deals, including quote, order, checklists, warranty docs, etc.

Qualification, Experience and Competencies

•  Matric /Grade 12
•  Related higher qualification advantageous
•  At least 2 years related experience
•  Knowledge of sales logix, SAP and procurement for purchase requisition
•  Understanding of BWE's operating division and products
•  Business planning and development skills.
•  Basic financial acumen; Teamwork
•  Business communication and presentation skills.
•  Problem solving (includes learning potential) and analytical skills
•  Resilience (includes stress monitoring) and Attention to detail
•  Assertiveness and Rule Orientation
•  Flexibility and customer responsiveness
•  Oral communication (includes active listening)

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Key Outputs

• Load HFM and preparation of group management accounts
• Preparation of monthly finance slides
• Compiling and consolidation of forecast and budgets
• Analysis of Group Accounts
• Preparation of year end reporting pack (including, but not limited to, interim reporting, intercompany and fixed assets)
• Review and Release of bank payment
• Assisting users with HFM/OneStream support
• Reviewing monthly management accounts from operations
• Preparation of audit papers, board papers etc.
• Preparation and finalisation of entities AFS (including CIPC submissions)
• Assistance with reporting requirements (RSA and Greater Africa)
• Preparation of impairment calculations
• Involvement in reporting for Principal
• Liaising with Internal and External auditors
• Assistance with Financial analysis for operations and support functions
• Involvement in ad hoc reporting

Qualification, Experience and Competencies

• Newly Qualified CA (SA)
• Barloworld business knowledge an advantage
• SAP knowledge would be an advantage
• Knowledge and experience of financial reporting systems would be an advantage
• Good communication skills
• Ability to work under pressurized circumstances and to meet deadlines
• Advance Excel and PowerPoint skills

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Key Output

•  Parts quotations followed up and converted into sales
•  Analyse Client reasons for rejecting quotations
•  Achievement of Targeted Budget and Effective Expenses Management
•  Achievement of Operations KPI’s
•  Where possible inspect all failed machines/components/parts with supervisor and advise/train/educate customers accordingly
•  Compile and submit a monthly report with forecasts attached to management
•  Discuss machine inspection reports regularly with customer

Qualification, Experience and Competencies

•  Qualified diesel/earthmoving equipment mechanic (or equivalent qualification)
•  5 years Caterpillar experience as a mechanic
•  BTech Sales/Marketing Diploma or Certificate advantageous
•  Sound business communication skills (Managerial and technical report writing critical in role)
•  Sound technical knowledge of product brands
•  Good Microsoft Office knowledge, Problem solving, Analysis skills, Attention to detail
•  Good influencing and Negotiation skills
•  Leadership Competencies
•  Sound business and financial acumen
•  Exposure to business planning / budgeting processes

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Key Output

•  Carry out auto electrical and electronic repairs and maintenance on Earthmoving Equipment in workshop, customer sites or field service.
•  Trouble shoot, Analyse and find root cause failures on electric and electronic components.
•  Remove, repair and install auto electrical and electronic components.
•  Upgrade system files and do download on electronic systems.
•  Install, calibrate and test support systems on machines.
•  Quickly and efficiently deal with all customer’s auto electrical breakdowns.
•  Do non-electrical and air-conditioning maintenance and repairs on Earthmoving machines.
•  Compile accurate customer service reports. Transfer knowledge to colleagues.
•  Comply to Company and customer safe work practices.
•  Maintain professional image when representing BWE on customer site.
•  Effective self-management and performance ownership. Comply to Contamination Control requirements.
•  Control own admin (labour booking, service reports, part returns, expenses etc.).
•  Maintain field service vehicle and equipment.

Qualification, Experience and Competencies

•  Qualified in relevant trade (Auto - Electrician)
•  Minimum 10 years post qualification experience on electric and electronic systems on earthmoving equipment / Minimum 5 years post qualification experience on electric and electronic systems on Caterpillar machines
•  Good troubleshooting and problem-solving skills on electrical and electronic systems
•  Caterpillar machine specific technical knowledge and skills.
•  Good understanding off Caterpillar electrical and electronic systems
•  Experience on air conditioning maintenance and repairs.
•  Applicable attachments product operation knowledge.
•  Knowledge and / or exposure to ISO quality systems
•  Good technical report writing skills
•  Good Computer Literacy (SIS, STW & ET) knowledge.
•  Driver’s licence – Code B
•  Sound interpersonal and communication skills.