Job Opportunities at Aspen Pharma Group

OBJECTIVE: 

• The primary purpose of the Human Capital Business Partner is to assist with delivery of a people plan that enables the business to achieve its goals. The job incumbent operates as a member of a business leadership team acting as a business partner providing business-driven insights to support decision making and determine appropriate business interventions. They also act as coach to the leadership team they support, and a champion, responsible for supporting effective management of people within the business through coaching of business leaders and delivery of a fit for purpose HC service.
• To facilitate talent acquisition, performance management, development, retention, engagement and separation processes in collaboration with relevant stakeholders and in line with business goals and objectives.

MAIN DUTIES:

Employee Relations

• Advise and coordinate disciplinary inquiries and corrective actions
• Advise and coordinate the grievance process; oversee the appeals process
• Ensure consistent application of Disciplinary Code of Conduct
• Facilitate effective relationships with shop stewards and line management

Employee Engagement & Retention Management

• Communicate and educate line managers on HR policies and processes
• Support, guide and advise line managers on HR related matters
• Facilitate employee off boarding to ensure minimal disruption to operations
• Ensure effective implementation of reward and recognition initiatives
• Facilitate employee engagement initiatives 

Planning and Processes

• Responsible to manage and oversee audit requests from internal and external service providers in area of responsibility

Reporting

• Provide information for reports on weekly/monthly basis
• Compile standardised reports for area of responsibility
• Coordinate the gathering of information required for reporting from line management
• Monitor and control data integrity in all databases in area of responsibility.
• Retrieve supporting documentation and records to facilitate and support query resolution
• Maintain Organograms and job profiles on HR systems

Performance & Talent management

• Educate and coach line managers on performance tools
• Ensure KPA’s and KPI’s are in place for all employees
• Ensure bi-annual performance discussions/ reviews are completed as per Performance Management Plan
• Manage and facilitate appropriate actions to address poor performance
• Manage and facilitate appropriate actions to address absenteeism
• Collaborate with business to identify critical skills and current skills pool; and develop and implement plans to address current and future talent and development needs
• Execute the succession and retention plans

Requirements
KEY BEHAVIORAL ATTRIBUTES:

Competencies

• Needs to be a results-oriented individual with initiative and strong work ethic.
• Strong verbal and written communications skills, including influencing and ability to support innovation.
• Highly collaborative style and flexible approach with a willingness and demonstrated ability to work in teams, as both an influential Subject Matter Expert and a supporting team member.
• Ability to coach, mentor and advise where appropriate to help employees grow and develop in alignment with business and personal goals.
• Ability to exercise tact and diplomacy to resolve sensitive issues
• Proven ability to navigate and thrive in a face-paced and dynamic environment.
• High levels of accuracy and the ability to handle large volumes of administration and not be afraid to "roll up your sleeves"
• A strong solution focus and be comfortable working in an environment that demands strong deliverables along with the ability to identify problems and drive appropriate solutions

Knowledge

• Sound knowledge of acts and regulations (LRA, BCEA, Skill development, Employment Equity act)
• Understanding of change management principals and models
• In-depth understanding of the full HR lifecycle
• Knowledge of performance management and Industrial relations principals
• Understanding of coaching methodology principals
• Thorough working knowledge of MS Office, e.g. solid and sound Excel and PowerPoint.
• Ensure depth of understanding of organisations supported, including key business functions and processes.

EDUCATIONAL REQUIREMENTS & EXPERIENCE

• Grade 12
• 3-year Degree in Human Resources or BA/B.Comm degree (Industrial, Psychology or Organizational Psychology)
• A relevant postgraduate qualification an advantage
• At least 5 Years’ experience within an HR Generalist role focusing on all facets of the lifecycle of an employee
• 3 years of significant experience as an HC Business Partner within a complex environment with demonstrated success in meeting exceptionally high standards in a high volume, fast-paced, hands-on environment
• 2 years of experience advising on Industrial Relations issues
• Experience in supporting business in an unionized environment to ensure a harmonious workplace environment.
• Proven track record initiating and implementing projects.
• Experience using and crafting Excel spreadsheets with the ability to interpret and provide significant insights and recommendations
• Ability to travel nationally when required
• Holds a valid driver’s license 

go to method of application »

Overview

• Develop and execute maintenance plans that ensure safe and efficient execution of routine maintenance work. Establish standard job plans for repetitive maintenance tasks. Lead legal compliance of maintenance operations.

Requirements
Responsibilities:

Planning and Operational Support

•        Act as a lead technical expert/ subject matter resource
•        Optimise and facilitate implementation of current processes
•        Identify gaps in current policies and procedures
•        Propose changes or improvements to processes, tools, techniques

Maintenance Planning

•        Plan short term maintenance strategies
•        Develop detailed job plans that insure safe and efficient execution of all maintenance jobs
•        Manage maintenance work notifications and work order backlogs
•        Coordinate with production to ensure job plans meet timing requirements
•        Forward ready to schedule jobs to Maintenance Scheduler
•        Manage and report on maintenance work and associated costs
•        Recommend, review and implement new and existing PPM schedules
•        Develop, maintain and update facility and equipment registers
•        Document machine breakdown history and associated costs
•        Analyse maintenance trends and machine/ equipment deviations, and recommend improvements to mitigate any risk
•        Prepare shut-down plans for planned maintenance in collaboration with relevant departments
•        Communicate deviations to shut-down plan on the day
•        Analyse and report on spares for critical and/ or stores items
•        Follow management of change process for new materials for job completion to ensure risks are properly controlled
•        Create purchase orders for required components not in stock
•        Set up planning system and reports
•        Monitor condition of equipment and machines
•        Plan statutory inspections as per regulatory requirements
•        Audit PPM schedules and job cards to assess adherence
•        Build job plan library especially for high frequency jobs
•        Maintain records of asset care documentation
•        Consolidate information for reports on weekly/ monthly basis
•        Analyse consolidated data and provide recommendations
•        Compile detailed and standardised reports
•        Monitor and control access to and set-up of electronic databases
•        Retrieve supporting documentation and records to facilitate and support query resolution

Requirements

Background/experience

•        Trade Tested Artisan (Mechanical/ Electrical/ Instrumentation) with 2 to 4 years’ post

Apprenticeship experience; or National Diploma in Mechanical or Electrical Engineering with 2 to 4 years’ related experience

•        SAP PM Maintenance Planning experience

Specific job skills

•        In-depth knowledge and understanding of maintenance processes and proper use of the work order system, planning and scheduling
•        Knowledge of pharmaceutical manufacturing, standards and compliance requirements
•        Adequate craft knowledge and skill to accurately estimate resources
•        Advanced technical background in Good Engineering Practices
•        Ability to interpret and implement policies, processes and objectives

Competencies

•        Interrogating Information
•        Meeting Deadlines
•        Finalising Outputs
•        Maintaining Accuracy

go to method of application »

Description

• Compilation of APQRs and PQRs
• Handling of complaints and recalls processes

Responsibilities

Process improvement and support

• Carry out internal audit activities
• Provide support during external GMP audits by regulatory and other bodies
• Maintain SOPs

  APQRs and PQRs

• Compile APQRs and PQRs
• Conduct and maintain accurate records of product reviews, as required by health authorities
• Communicate APQR and PQR requirements, recommendations and processes with relevant departments

   Complaint resolution

• Handle customer complaints, queries and adverse drug reactions and related investigations
• Conduct complaint intake, triage and investigation
• Assist in the handling of returns and recalls, as required

   Reporting and analysis

• Conduct preliminary trend analyses and report
• Conduct preliminary root cause analysis and risk assessments and report
• Consolidate information for reports specific to area of responsibility

    Planning and procedures

• Plan for and prioritise own tasks and responsibilities, within standards and procedures, to fulfil work requirements
• Determine resource needs of own area of work
• Optimise current processes

Skills required Background/experience

•    2 to 4 years’ related work experience
•    Learnership and registered PMA

Specific job skills

•    Report writing skills
•    Working knowledge of local registrations and regulations and of international regulations/guidelines concerning GDP/GMP, QA
•    Understanding of the pharmaceutical manufacturing and corrective action programs, pharmaceutical standards and compliance requirements

   Competencies

•    Customer Awareness
•    Following Procedures
•    Interrogating Information
•    Organisational Citizenship Accountability & Decision Rights    Correction and/ or containment of errors of significant impact (financial loss, customer business, materials and/ or equipment downtime)
•    Prioritisation of tasks and responsibilities within overall direction and clearly defined parameters/ schedules and established policies, practices, guidelines, and quality and safety checks

go to method of application »

Objective: 

• The Sales Representative is responsible for the promotion of products within a certain geographical area to Pharmacies, Nursing and Private Health Care Practitioners.

KEY RESPONSIBILITIES

Commercial Excellence

• Track Sales performance to achieve or exceed set area Financial budgets (Monthly, Quarterly and Full year)
• Implement Marketing and Sales execution strategies to drive Focus and Total basket products
• Manage stock at corporate/ hospital pharmacies, clinics and collaborate with KAMs/ Brand Manager/ Sales Manager for wholesalers replenishments
• Develop a comprehensive graded (A, B, C, E, F &D) Customer list, and update quarterly in order to reach potential customers to position and sell Aspen vaccines
• Map the area and segment Customers to ensure effective customer appointments planning, cost effective travel and acceptable customer frequency visits
• Communicate Business approved Product’s key messages to customers and build positive trust-relationships to influence their choice for Aspen vaccines
• Use available business customer engagement platforms i.e. Face-to-face, CME/ CPD Meetings, Webinars, Virtual, etc to create demand
• Plan and spend within the allocated A&P budget to drive RoI customer engagement activities
• Drive cross functional efficiencies and collaboration with key stakeholders across the business
• Follow up with targeted customers, gather feedback on their experience with Aspen products and provide them with an ongoing customer support to ensure effective choice and use of the products
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management,
• Report on adverse reaction (ADR) and product complaints (PQC)  within 24 hours through correct channels available, and ensure that all product complaints are resolved within the respective timelines
• Develop area specific strategies and implement Tactical Action Plans (TAPs) that would positively impact the business and share best practices within the team
• Maintain adherence business rules i.e., call rates standards, call logging adherence and ensure submission of monthly and weekly planners
• Manage business expenses to improve of profitability of the vaccines division 

Value creation

• Manage business risks by collecting and reporting timeously Field intelligence to Sales & Marketing managers i.e. NPL, OOS, Product discontinuations, etc
• Identify non-existing business collaborations opportunities and initiate to improve total Aspen business
• Monitor, analyze data and market conditions to identify competitive advantage and product usage to improve sales performance
• Pursue continuous learning and professional development and stay up to date with the latest industry trends 

Compliance

• Complete training on all Business SoPs relevant and implement daily in business conduct or in all customer interaction and activities

Requirements
Skills and Attributes:

Selling skills

• Analytical, data analysis and basic financial calculation skills from different data sources (Aspen or external) i.e. growth%, contribution%, etc
• Execution and understanding of set budgets
•  Very strong communication and negotiation skills
• Product knowledge on Aspen and competitor products within Vaccine’s arena
• Effective territory management
• Administration skills
• Ability to work under pressure
• Excellent Presentation skills
• Problem solving and decision making
• Teamwork skills

Knowledge:

• Knowledge of the Vaccines business/industry would be advantageous.
• Have a complete and thorough understanding of the scope of the pharmaceutical market
• Understanding of the budgeting and forecasting processes,
• A good grasp of Marketing and Sales Execution strategies processes,
• Excellent communication and presentation skills
• MS office – with Excel Competency
• Qliksense, SSD Models, IMS TPM, SWIFT, Rep-wise

EDUCATION & EXPERIENCE

• Matric/ Grade 12
• Suitable tertiary qualification would be an advantage i.e. B Cur, B Pharm, BCom or any related Health Sciences qualification
• Minimum 1 year working experience in Private vaccination clinic (s) or Minimum 3 years pharmaceutical experience, in the Private market.
• Must have a valid driver’s license
• Existing relationships with key customers would be an advantage.
• Proficiency in Excel, PowerPoint, Outlook, Word, Qlik view, Repwise