Job Opportunities at ACDC Dynamics SA

Description
Purpose of the role

• The Branch Administrator assists the Retail Branch Manager with all the administration duties required to run the store.  This includes but is not limited to assisting with daily cash ups, client refunds, Debtors queries, and all administration tasks at hand.   You should be professional and courteous with strong computer skills and a thorough understanding of accounting principles. 

Key Performance Areas

• Assist Retail Manager with all administrative tasks.
• Assist with the repairs and returns in a timely manner.
• Schedules, submits, and initiates customer returns in accordance with standard procedures.
• Assist with Daily cash ups and processing of the cash book, and provide reports for head office.
• Assist with quality improvements to enhance all services and prepare all required paperwork for same.
• Manage and resolve all issues in customer accounts.
• Develop and maintain effective relationships with all clients and staff

Requirements

• Matric/Grade 12.
• Previous experience in an administrative role.
• Great attention to detail.
• Great communication skills written and verbal.

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Purpose of the Role

• We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities. The warehouse manager will oversee picking, storage, receiving, dispatching, security, maintenance, sanitation, and administrative functions. You will oversee, train, evaluate and reward staff.
• Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share.

Key Performance Areas

• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• Measure and report the effectiveness of warehousing activities and employee's performance
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employees
• Determine staffing levels and assign workload
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Confer and coordinate activities with other departments
• Manage pallets and labelling of stock

Requirements

• Proven work experience as a Warehouse Supervisor
• Highly effective supervisory skills and techniques
• Knowledge of warehouse software packages and MS Office proficiency
• Ability to input, retrieve and analyze data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills
• BS degree in logistics, supply chain management or business administration preferred