Job Opportunites at Sanlam Group

What will you do?

• This is an administrative support position that reports directly to an Operations Manager in the region.  The SSA role is there to render sales support and administration to Sanlam intermediaries and regional sales management.
• Provide sales and administration support to intermediaries, including quotations
• Assist the intermediaries with the relevant product information
• Process and monitor new business submitted 
• Monitor and report on relevant sales information to intermediaries/management
• Support initiatives to increase the take up of technology with intermediaries
• Providing limited after sales service

What will make you successful in this role?

Qualification & Experience:

•     Grade 12 or equivalent qualification
•     A relevant tertiary qualification would be advantageous

Knowledge and Skills:

•  A minimum of 2 years relevant administrative experience within the financial services industry is preferred
•  Prior experience within a Broker or Advisor Services environment is preferred
•  Insurance product experience and knowledge of relevant quotation processes and systems is preferred

Personal Qualities:

• Cultivates Innovation
• Client Centricity 
• Drives Results
• Collaborates
• Flexibility and Adaptability
• Plans and Aligns
• Communicates Effectively
•  Action Oriented
• Optimizes Work Processes
• Treating Customers Fairly

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The key performance areas of this role include the following:

• Thorough Analysis of Release Backlog list
• Consultation with related parties to identify Finance Requirements
• Specification & Distribution of Accounting Specifications
• Compilation of Test & Delivery Matrix
• Administration, Planning and Organizing of work to ensure successful and on time delivery
• Preparation and Provision of Test Cases
• Ensure that solutions deliver on Business Expectation
• Participate in quality System, Regression and User Acceptance Testing (Flows & Manual)
• Management of Errors & Exceptions
• Attendance of Daily Squad Stand-ups (and Actions where required)
• Compilation of Progress and related Reports
• Post-implementation Checks & Reporting
• Comply with company policies and procedures, standards and methodologies
   

What will make you successful in this role?
Role Requirements:

Qualifications:

• Diploma or Bachelor Degree in Information Systems an advantage
• ISTQB CTAL Foundation Test Analyst Certificate and/or other relevant qualification

Experience:

• 3 - 5 years’ related experience of Software Testing/Quality Assurance within a Finance team
• Solid understanding of Software quality and agile methodologies, tools and techniques
• Experience as System Tester in an Agile environment
• Experience in Epsilon transactions preferred
• Practical Accounting experience

Knowledge:

• Strong general Accounting knowledge and abilities
• Good understanding of Information Technology
• The ability to converse in both domains
• In depth knowledge of MS Excel
• SAP 4 experience will be an advantage
• Knowledge and understanding of Life Insurance Business an advantage
• Epsilon (Policy Administration System) will be an advantage
• SQL in various environments
• PPO, Jira and Confluence
• Understanding / experience of analysis methodologies

Personal Attributes

• Interpersonal savvy - Contributing independently
• Decision quality - Contributing independently
• Plans and aligns - Contributing independently
• Optimises work processes - Contributing independently

Competencies:

• Concern for accuracy & quality
• Ability to work independently and under pressure
• Conceptual thinker
• Communicates effectively
• Balances stakeholders
• Situational adaptability

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently