Job Openings at Momentum Metropolitan Holdings Limited

Role Purpose

• To investigate and resolve healthcare provider queries, as per business and client requirement and to successfully maintain relationships with healthcare providers.

Requirements

• Grade 12/Matric
• At least 5 years working experience preferably in the medical scheme industry
• Private medical practice exposure (advantageous)

Duties & Responsibilities

• Act as key contact or providers ensuring continuous and communication and resolution of queries.
• Participate in the review and submission of networks reports.
• Provide substantiated commentary on the quality of network services and provider compliance to the Scheme network agreements.
• Represent the business at forums, committees and stakeholder engagements and promote network participation by healthcare providers.
• Provide substantiated commentary on the quality of network services and provider compliance with Scheme network agreements.
• Educating the external healthcare providers in the business systems.
• Serve as a single point of contact for escalations related to claims and authorization issues from the providers.
• Participate/collaborate with various stakeholders in the provider engagement environment.
• Focus on continuous improvement of service delivery to providers and in turn the members of our clients.
• Build and maintain effective relationships with stakeholders.
• Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders.
• Positively influence and participate in change initiatives.

Competencies

• Business Acumen
• Drive for Results
• Collaboration
• Self-Awareness and Insight
• Client/ Stakeholder Commitment

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Role Purpose

• Accurately capture data and process all the administrative tasks to support the sales process according to agreed standards and turnaround times.

Requirements

• Grade 12 or equivalent qualification.
• 1 year post Matric Qualification only.
• Must be unemployed.
• Must be an SA citizen.
• Must be between the age of 18 - 34 years.

Duties & Responsibilities

• Accurately capture and check new business documentation for errors and completeness.
• Collate, compile and distribute documents to the required standards within defined time-frames to relevant stakeholders.
• Attend to all queries in a professional and friendly manner in order to provide an excellent client experience.
• Screen and route all calls received to appropriate parties.
• Escalate faults and other housekeeping issues with the relevant stakeholders.
• Distribute documentation to the relevant stakeholder within the agreed timeframes.
• Perform all administrative tasks to agreed standards and ensure proper controls are kept for new business applications.
• Provide feedback to relevant stakeholders and managers on trends, practices and breaches as per compliance requirements.
• Keep record and provide feedback of operational metrics related to new business requests (e.g number of requests, status of requests etc.) as and when needed.
• Keep abreast of technical product and legislative knowledge in order to advise on the most relevant and innovative client solutions, complying with governance requirements.
• Timeously complete all administrative and reporting duties, including sales and marketing data tracking, feedback etc. related to the role within the agreed timeframes.

Competencies

• Business Acumen
• Client/Stakeholder Commitment
• Drive for Results
• Leads Change and Innovation
• Collaboration
• Impact and Influence
• Self-Awareness and Insight
• Diversity and Inclusiveness

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Role Purpose

• To analyze reinsurance data to evaluate risk and develop optimization strategies.

Requirements

• Bachelor's degree in Actuarial Science, Mathematics, Statistics, Finance, or related field
• Associate or Fellow of an actuarial body preferred
• At least 5 years of experience in the non-life insurance industry
• Experience in the reinsurance market will be advantageous
• Proficiency in data analysis and modeling software
• Excellent problem-solving, critical thinking, and communication skills
• Leadership and team management abilities
• Advanced mathematical and statistical skills
• Expertise in reinsurance and risk management
• Strong analytical and data modeling capabilities

Duties & Responsibilities

• Design and implement cost-effective reinsurance structures.
• Oversee the development and refinement of climate models to assess the impact of climate change on the company's risk portfolio.
• Lead the team in developing and implementing exposure and aggregation models to monitor and manage the company’s risk exposure.
• Guide the team in using capital modelling software to perform sophisticated analyses on the economic impact of structures and products.
• Collaborate with reinsurance portfolio managers and the reinsurance team to optimize and structure deals.
• Lead and mentor a team of analysts, ensuring accuracy and efficiency in their work.
• Present findings and recommendations to senior management and other stakeholders.

Competencies

• Analytical
• Collaborative
• Effective communication and presentation skills
• High ethical standards and commitment to continuous professional development

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Role Purpose

• The Business Consultant crafts passionate, energetic, and meaningful partnerships with IFAs that will stand the test of time. Product, market, and sales intelligence will set them apart from their counterparts. The consultant/IFA relationship will be strengthened by ease of doing business, first-class services, deep business analysis and continuous improvement of the IFA's business

Requirements

Qualifications:

• year degree in B.Com business management, marketing, Communication finance and legal or related NQF 7qualification.
• CFA and Certified Financial Planner (CFP®) is an advantage.
• Honours an advantage.

Experience:

• Three to five years’ financial service industry experience.
• Minimum one to three years’ sales and service experience, which must include investments.
• Momentum Investment Experience is preferred.
• Momentum Health, Myriad and Investo experience is an advantage.Strong business acumen, with sound knowledge in risk assessments, clams and underwriting, tax, businessassurance.
• Sound knowledge of financial services industry and insurance products.
• Strong knowledge of the investment and wealth management industry in SA and international markets; including but not limited to Fund selection, DFM and Securities.
• A proven track record in successfully dealing with clients and/or IFAs in a practice management environment is an advantage.
• Technologically Savvy.

Duties & Responsibilities

 Engage: 

• Be visible to the IFA in order to understand their needs and drive their value proposition
• Visit the IFA and IFA office based on a defined plan and deliver a message
• Analyse, monitor and/or increase prescribed weekly activities to exceed sales targets.
• Present the professional, disciplined nature of the IFA Agenda and minutes of all meetings 

Enthuse:

• Understand who we are targeting, the landscape they are working in, competitor influences, events that will enthuse, critical moments of truth used.
• Ensure long-lasting, deep, and meaningful relationships with the IFA
• IFAs to move from non-active supporters to active supporters, to ambassadors 

Educate:

• IFA having the perception that Momentum are thought leaders.
• Be the IFA's source of information within Momentum
• Be accountable, innovative, excellent, honest, diverse, and influential in your business dealings
• Enable better financial planning and advice outcomes 

Enable:

• IFA having the perception that Momentum are thought leaders.
• Be the IFA's source of information within Momentum.
• Be accountable, innovative, excellent, honest, diverse, and influential in your business dealings.
• Enable better financial planning and advice outcomes.
• Achieve and/or exceed the minimum production targets.

Competencies

• Working with people
• Adhering to principles & values
• Relating and networking
• Persuading & influencing
• Applying expertise & tech
• Analysing skills
• Delivering results & meet customer expectations
• Adapting & respond to change
• Coping with pressure & setback
• Achieving personal work goals & objectives
• Entreprenurial & Commercial thinking