Job Opening at Barloworld Equipment

Key Output

• Perform related administrative tasks and process steps including record keeping, filing, and data capturing.
• Open work orders and order parts. Close work order on job completion.
• Effectively manage work in progress
• Accurately capture labour hours worked by the service employees
• Process parts orders for service department
• Generate purchase orders for internal and external suppliers
• Accurately invoice customers for work completed
• Effective self-management and performance ownership

Qualification, Experience and Competencies

• Grade 12/ Matric
• 1-2 years relevant costing work experience,
• Computer Literate ( MS Office ) , SAP and CRM knowledge and license an advantage
• Accuracy and attention to detail.
• An understanding of relevant processes & KPIs will be an advantage
• A technical background will be an advantage
• Effective analysis of data;
• Customer service orientation;
• Effective verbal and written communication skills;
• Effective interpersonal relationships;
• Effective time management and decision making skills

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Key Outputs

To enable the development of the Sales force by ensuring a pipeline of skilled employees in support of the Barloworld Equipment Sales and Business Development strategy.

Strategy and Planning

• Contribute to the design, development and execution of the Sales and Business Development strategy for Barloworld Equipment Learning Academy.
• Revenue target setting, control, and reporting using basic statistics and data analyses
• Driving Sales in line with revenue targets
• Programme costing in line with revenue targets
• Gather and analyze data for the development of customized learning solutions and design revenue driving programmes in line with the strategy
• Promote the Academy training programmes and related services to internal and externa Barloworld Equipment customers
• Deliver large scale internal and external customer projects
• Compile stakeholder engagement plans inclusive of customer administration, coordination, change management and communication
• Draft and track business plan in area of responsibility
• Market and sell customized learning programmes offered by the Learning Academy to selected targeted audiences (internal and external)
• Compile a project plans for each learning programme / customer and manage projects with the customer and internal stakeholders – i.e., manage the project from conceptualization to close-out and reporting phase.
• Analyze the Learning Academy income statement and produce reports
• Monitor and track weekly and monthly sales projections and actions plans to achieve targets
• Research and implement leading practice programmes that are cost-effective and efficient.

Programme Delivery

• Manage/Oversee all the resources required to implement projects effectively including but not limited to:
• Training delivery – prepare training frameworks using best practice methodologies, deliver training in area of responsibility, manage training delivery consultants,
• Scheduling – liaise with the Learning Admin team to finalise scheduling of projects
• Logistics – ensure that the venues and facilitators have been secured in conjunction with the admin team
• Programme design in line with the Academy demand plan
• Programme delivery - contract the facilitators and obtain the training materials to deliver the training in conjunction with the Academy
• Reporting – agree and provide the relevant reporting for each project internally and externally
• Conduct process improvement initiatives
• Develop/maintain course content and related course marketing material inputs (catalogues/invites/etc.)
• Programme manage the Sales Pipeline Programme
• Provide continuous customer support to ensure the successful implementation of learning projects.

Stakeholder Relations

• Compile and maintain the Academy’s Stakeholder Management
• Compile and continually update marketing materials used for selling learning solutions to customers.
• Present learning solution options to customers.
• Report to customers and ensure certification of learners is completed
• Build and maintain positive and effective working relationships internally (with business/functional leaders - be a trusted advisor) and externally

Qualification, Experience and Competencies

Minimum Qualification:

• A tertiary post-graduate qualification in human sciences, business administration, or commercial at NQF Level 7 (Social Science / Marketing / Commerce)
• Minimum Experience
• At least six years working experience
• At least three years’ experience in managing similar skills development programmes.
• Minimum required Competencies
• Critical Thinking Skills
• Programme design and management
• Change Management
• Stakeholder Management
• Verbal and Written communication
• Attention to detail
• Drive, energy and initiative (results-focus)
• Organisational Awareness
• Customer Responsiveness
• EQ and interpersonal sensitivity
• Relevant Talent Management Acumen
• Business Acumen
• Creativity and innovation
• Project Management
• Practical execution management
• Influencing and negotiation
• Financial acumen

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Key Outputs

• Effective analysis, resolution and reporting of all backorders related problems to the owner/creator of the purchased order.
• Effective communicate with suppliers with related backorder expediting and queries.
• Effective and efficiently daily distribution of backorder analysis to internal users.
• Effective and efficiently management of supplier feedback to requisitioned.
• Effective and efficiently management of supplier lead-time.
• Housekeeping.
• Accurate and consistent report management and feedback

Qualification, Experience and Competencies

• Minimum requirement: Grade 12.
• Sound computer system knowledge.
• SAP Financials (Advantage)
• Parts Systems (Advantage)
• Effective verbal and written communication skills
• Effective interpersonal relations
• Effective customer relations
• Attention to detail.
• Computer Literacy
• Planning and Organizing
• Basic Numeracy skills
• Good analytical skills
• Accuracy
• Good Time management
• Sound communication skills
• Understanding of the business model
• Business and Financial understanding