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  • Posted: Jan 26, 2023
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Software Engineer - Java

    JOB DESCRIPTION

    To apply computer science theories, principals to create, refactor moderate to complex programs/scripts, integration software services. To design complex specifications, code, test, debug, enhance programs within the Continuous delivery pipelines and provide support, maintenance of systems, programmes. To execute software developer responsibilities according to Engineer practice, standards, frameworks, roadmaps and the architects application standards. Participate in reviews of colleagues' work.

    QUALIFICATIONS

    Minimum Qualifications

    • Degree related to Information Technology

    Experience Required

    • 5-7 years - Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
    • 8-10 years - Proven experience in modern engineering practices i.e. dev ops, agile etc., Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one. Experience within the required scope of expertise. 

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Exploring Possibilities
    • Developing Strategies
    • Providing Insights
    • Adopting Practical Approaches
    • Developing Expertise

    Technical Competencies: 

    • Agile Development
    • Infrastructure as Code (IaC)
    • DEVOPS
    • Software Containers
    • Application Support
    • Testing (unit, regression, integration)

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    Provincial Head People & Culture, Eastern Cape

    JOB DESCRIPTION

    • To lead the People & Culture portfolio for Consumer & High Nett Worth, Eastern Cape, using specialist knowledge, collaborating with senior stakeholders; advising on crafting & execution of bespoke & pragmatic people solutions. To formulate a way forward for that is fit for purpose, advances the business agenda & people experience within a transforming organisation. To lead the change agenda, managing various stakeholders, ensuring visibility of the Business Partnering team in resolving highly complex problems.

    QUALIFICATIONS

    Minimum qualifications

    • Degree in Human Resources Management / Behavioural Science / Social Science.

    Experience required

    • More than 10 years experience in People & Culture, with at least 5 years managing and leading a team.
    • Experience focusing on partnering with business managers, taking a commercial approach, using data & insights.
    • Experience within a multinational company working with and influencing senior management teams on People & Culture matters in a complex environment.
    • Demonstrated knowledge & understanding of the role People & Culture management plays in enabling business commercial & social relevance, whilst remaining relevant to the people within the business.
    • Track record of successfully implementing integrated, effective People & Culture solutions in support of business specific objectives & driving for a sustainable performance in the businesses.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Developing Strategies
    • Providing Insights
    • Upholding Standards
    • Directing People
    • Establishing Rapport
    • Embracing Change

    Technical Competencies

    • Organisational Navigation
    • Integrative Leadership
    • Inclusive Facilitation
    • Digital Advocacy
    • Decision Making

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    Analyst, WFM, Forecasting & Scheduling

    JOB DESCRIPTION

    To implement and execute the workforce management plan over the Long, Medium, and short term across the voice branch and supporting departments. This includes forecasting scheduling and scenarios planning to help the business unit achieve service level targets and customer experience targets

    QUALIFICATIONS

    Minimum Qualification:

    • Degree in Information Studies

    Experience Required:

    • 3-4 years
    • Experience in a workforce management environment
    • Digital & eCommerce, CHNW

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Interpreting Data
    • Challenging Ideas
    • Articulating Information
    • Interacting with People
    • Resolving Conflict

    Technical Competencies:

    • Heart of Customer Experience
    • Use of Process Design Tools & Systems
    • Compliance
    • Product Knowledge (Consumer Banking)
    • Planning, Forecasting and Budgeting

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    Manager, Behavioural Economics

    JOB DESCRIPTION

    To operate across functions (analytics, digital, segment, marketing, channel, country) leveraging behavioural insights to design behaviour change interventions (i.e. nudges) which shape customer behaviour in a way that generate commercial value to Consumer and High Net Worth Group (South Africa and Africa Region countries).

    QUALIFICATIONS

    Qualifications

    • Business Commerce, Behavioural Economics, Psychology, Social Sciences or Neurosciences Masters Degree

    Experience

    • 2-3 years experience in Banking 
    • 3-4 years experience with Behavioural Economics and the applicable biases and heuristics

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Challenging Ideas
    • Convincing People
    • Developing Strategies
    • Empowering Individuals
    • Developing Expertise

    Technical Competencies

    • Business Acumen 
    • Client Business Case
    • Data Analysis
    • Financial Acumen
    • Project Management

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    Consultant, WI on Call

    JOB DESCRIPTION

    To fulfil and execute client demand for an assigned portfolio of high net worth accounts providing optimal service and support, while coordinating all Standard Bank products, services and resources, thereby enabling the achievement of defined revenue targets and client satisfaction, within applicable risk and governance parameters.

    QUALIFICATIONS

    Minimum requirements

    • Three year Commerce Degree/Diploma or FAIS Aligned qualification
    • 5 - 7 Years banking experience in a Wealth Management business and a good understanding of operational and administrative processes as well as risk and compliance standards and
    • Experience in a client facing environment fulfilling client demand (credit/banking/operations), with a focus on maintaining high standards of service and problem resolution and an understanding of products and services available to clients.

    Preferred requirements

    • Experience of working in a similar mid-office environment or operations
    • RE05

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Checking Details
    • Documenting Facts
    • Examining Information

    Technical Competencies:

    • Banking Process & Procedures
    • Client Knowledge
    • Client Servicing
    • Customer Reception & Channelling
    • Customer and Product Understanding

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    Teleconsultant, Servicing

    JOB DESCRIPTION

    To provide a high level of service to Customers, Standard Bank Insurance Brokers provincial offices, Standard Bank SA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image.

    QUALIFICATIONS

    • Completed Matric 
    • Regulatory exam for Representatives (RE 05 required Tier 2 products)
    • An NQF level 5 qualification recognised by the FSB.
    • FAIS Qualification – 150 credits in respective long-term categories

    Experience 
    1 - 2 years Customer service experience

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Meeting Timescales
    • Checking Details
    • Thinking Positively
    • Upholding Standards
    • Articulating Information

    Technical Competencies

    • Client Acceptance and Review
    • Underwriting and pricing risk
    • Insurance Principles
    • Insurance Products and Services
    • Risk perception and assessment

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    Manager, Senior Project

    JOB DESCRIPTION

    • To optimise all technology and non-technology initiatives by overseeing the delivery of solutions to business lines, aligned with international best practices Standard bank's policy and procedures and with the Business Unit (BU) strategic objectives. To lead the management of Information Technology by managing consumption of existing operational metrics and insights to enable informed decision making.

    QUALIFICATIONS

    Minimum Qualifications

    • Type of Qualification: Graduate Degree
    • Field of Study: Information Studies

    Experience Required

    • Technology
    • 5+ years experience in IT Planning & Control(Governance, Risk, Compliance & Reporting),Technology business partnering, strategy and planning.

    ADDITIONAL INFORMATION

    Behavioral Competencies : 

    • Inviting Feedback
    • Making decisions 
    • Producing Output 
    • Producing Insights 
    • Adopting Practical Approaches

    Technical Competencies : 

    • Project Management (Project Mgmt.)
    • Emerging Technology Monitoring
    • Information Technology Architecture

    Method of Application

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