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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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JOB DESCRIPTION
To apply computer science theories, principals to create, refactor moderate to complex programs/scripts, integration software services. To design complex specifications, code, test, debug, enhance programs within the Continuous delivery pipelines and provide support, maintenance of systems, programmes. To execute software developer responsibilities according to Engineer practice, standards, frameworks, roadmaps and the architects application standards. Participate in reviews of colleagues' work.
QUALIFICATIONS
Minimum Qualifications
- Degree related to Information Technology
Experience Required
- 5-7 years - Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
- 8-10 years - Proven experience in modern engineering practices i.e. dev ops, agile etc., Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one. Experience within the required scope of expertise.
ADDITIONAL INFORMATION
Behavioural Competencies:
- Exploring Possibilities
- Developing Strategies
- Providing Insights
- Adopting Practical Approaches
- Developing Expertise
Technical Competencies:
- Agile Development
- Infrastructure as Code (IaC)
- DEVOPS
- Software Containers
- Application Support
- Testing (unit, regression, integration)
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JOB DESCRIPTION
- To lead the People & Culture portfolio for Consumer & High Nett Worth, Eastern Cape, using specialist knowledge, collaborating with senior stakeholders; advising on crafting & execution of bespoke & pragmatic people solutions. To formulate a way forward for that is fit for purpose, advances the business agenda & people experience within a transforming organisation. To lead the change agenda, managing various stakeholders, ensuring visibility of the Business Partnering team in resolving highly complex problems.
QUALIFICATIONS
Minimum qualifications
- Degree in Human Resources Management / Behavioural Science / Social Science.
Experience required
- More than 10 years experience in People & Culture, with at least 5 years managing and leading a team.
- Experience focusing on partnering with business managers, taking a commercial approach, using data & insights.
- Experience within a multinational company working with and influencing senior management teams on People & Culture matters in a complex environment.
- Demonstrated knowledge & understanding of the role People & Culture management plays in enabling business commercial & social relevance, whilst remaining relevant to the people within the business.
- Track record of successfully implementing integrated, effective People & Culture solutions in support of business specific objectives & driving for a sustainable performance in the businesses.
ADDITIONAL INFORMATION
Behavioural Competencies
- Developing Strategies
- Providing Insights
- Upholding Standards
- Directing People
- Establishing Rapport
- Embracing Change
Technical Competencies
- Organisational Navigation
- Integrative Leadership
- Inclusive Facilitation
- Digital Advocacy
- Decision Making
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JOB DESCRIPTION
To implement and execute the workforce management plan over the Long, Medium, and short term across the voice branch and supporting departments. This includes forecasting scheduling and scenarios planning to help the business unit achieve service level targets and customer experience targets
QUALIFICATIONS
Minimum Qualification:
- Degree in Information Studies
Experience Required:
- 3-4 years
- Experience in a workforce management environment
- Digital & eCommerce, CHNW
ADDITIONAL INFORMATION
Behavioural Competencies:
- Interpreting Data
- Challenging Ideas
- Articulating Information
- Interacting with People
- Resolving Conflict
Technical Competencies:
- Heart of Customer Experience
- Use of Process Design Tools & Systems
- Compliance
- Product Knowledge (Consumer Banking)
- Planning, Forecasting and Budgeting
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JOB DESCRIPTION
To operate across functions (analytics, digital, segment, marketing, channel, country) leveraging behavioural insights to design behaviour change interventions (i.e. nudges) which shape customer behaviour in a way that generate commercial value to Consumer and High Net Worth Group (South Africa and Africa Region countries).
QUALIFICATIONS
Qualifications
- Business Commerce, Behavioural Economics, Psychology, Social Sciences or Neurosciences Masters Degree
Experience
- 2-3 years experience in Banking
- 3-4 years experience with Behavioural Economics and the applicable biases and heuristics
ADDITIONAL INFORMATION
Behavioural Competencies
- Challenging Ideas
- Convincing People
- Developing Strategies
- Empowering Individuals
- Developing Expertise
Technical Competencies
- Business Acumen
- Client Business Case
- Data Analysis
- Financial Acumen
- Project Management
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JOB DESCRIPTION
To fulfil and execute client demand for an assigned portfolio of high net worth accounts providing optimal service and support, while coordinating all Standard Bank products, services and resources, thereby enabling the achievement of defined revenue targets and client satisfaction, within applicable risk and governance parameters.
QUALIFICATIONS
Minimum requirements
- Three year Commerce Degree/Diploma or FAIS Aligned qualification
- 5 - 7 Years banking experience in a Wealth Management business and a good understanding of operational and administrative processes as well as risk and compliance standards and
- Experience in a client facing environment fulfilling client demand (credit/banking/operations), with a focus on maintaining high standards of service and problem resolution and an understanding of products and services available to clients.
Preferred requirements
- Experience of working in a similar mid-office environment or operations
- RE05
ADDITIONAL INFORMATION
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Details
- Documenting Facts
- Examining Information
Technical Competencies:
- Banking Process & Procedures
- Client Knowledge
- Client Servicing
- Customer Reception & Channelling
- Customer and Product Understanding
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JOB DESCRIPTION
To provide a high level of service to Customers, Standard Bank Insurance Brokers provincial offices, Standard Bank SA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image.
QUALIFICATIONS
- Completed Matric
- Regulatory exam for Representatives (RE 05 required Tier 2 products)
- An NQF level 5 qualification recognised by the FSB.
- FAIS Qualification – 150 credits in respective long-term categories
Experience
1 - 2 years Customer service experience
ADDITIONAL INFORMATION
Behavioural Competencies
- Meeting Timescales
- Checking Details
- Thinking Positively
- Upholding Standards
- Articulating Information
Technical Competencies
- Client Acceptance and Review
- Underwriting and pricing risk
- Insurance Principles
- Insurance Products and Services
- Risk perception and assessment
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JOB DESCRIPTION
- To optimise all technology and non-technology initiatives by overseeing the delivery of solutions to business lines, aligned with international best practices Standard bank's policy and procedures and with the Business Unit (BU) strategic objectives. To lead the management of Information Technology by managing consumption of existing operational metrics and insights to enable informed decision making.
QUALIFICATIONS
Minimum Qualifications
- Type of Qualification: Graduate Degree
- Field of Study: Information Studies
Experience Required
- Technology
- 5+ years experience in IT Planning & Control(Governance, Risk, Compliance & Reporting),Technology business partnering, strategy and planning.
ADDITIONAL INFORMATION
Behavioral Competencies :
- Inviting Feedback
- Making decisions
- Producing Output
- Producing Insights
- Adopting Practical Approaches
Technical Competencies :
- Project Management (Project Mgmt.)
- Emerging Technology Monitoring
- Information Technology Architecture
Method of Application
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