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Motus is South Africa’s leading automotive group, employing over 16 700 people globally.
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Key Duties and Responsibilities:
- To ensure that the Brand and Dealership is actively marketed and promoted in the target market.
- To penetrate the vehicle market in a well organised, trained and professional manner.
- To maximize sales by identifying new customers and to maintain current customers.
- To benchmark customer satisfaction and standards of the dealership and OEM are maintained.
- Achieve and exceed targeted unit sales and first gross profit.
Qualifications and Experience
Experience and Qualifications:
- Grade 12.
- 3 years automotive sales experience – preferred with proven track record.
- Valid and unendorsed drivers license.
- Relevant OEM Sales certification will be an advantage.
- Proven track record of an average CSI rating above national.
Skills and Personal Attributes
- Networking skills
- Negotiation skills
- Planning and organizing
- Computer Literacy
- Good communication skills (written and verbal)
- Selling skills
- Ability to cope with rejection.
- Confidence
- Self-motivation and ambition
- People Orientated
- Cultural Diversity
- Sound ability to manage conflict
- Entrepreneurial thinking.
- The willingness to work overtime to be able to exceed targets, when needed.
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Specific Role Responsibilities
- Obtaining quotations (hardware \ software \ office supplies) from approved vendors
- Managing procurement-related calls and ensuring they are resolved within the agreed SLA
- Price validation on all hardware and software quotations
- Obtaining sign-off of quotations from branch manager / approved requesters
- Generating purchase orders for approved quotations
- Obtaining sign-off of raised purchase orders and forward to approved vendors
- Monitoring of procurement service desk
- Follow up \ feedback from vendor and obtain ETA’s
- Creating and maintaining detailed order status list
- Accurate filing of all Purchase Orders, Delivery Notes etc
- Receiving of goods and checking against approved Purchase Order
- Matching of Invoice and Purchase Order with delivery notifications timeously for month end billing
- Prepare billing for the holding stock and O365 licenses
- Alerting supervisor of any price discrepancies identified.
- Querying any price discrepancies with the vendor and obtaining credit notes where applicable
- Continuously aim to streamline \ improve Motus IT order system
- Assist in correlating stationery requirements and office refreshments
Qualifications and Experience
- Experience 2+ years in the Motor Industry trade
- Matric essential – National Diploma or relevant certificate will be an added advantage
Skills and Personal Attributes
- Must be able to use mathematics to solve problems.
- Be able to work in a team & communicate to & with team members & team leaders
- Attention to Detail
- Communicate effectively with users
- Should be able to work under pressure
- Should be able to work overtime when required
- Maintain vendor good relationships
- Should have Negotiation and Persuasion skill
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Specific Role Responsibilities
- Sourcing deals from varios sources.
- conververting lead into deals.
- maintaining administration of deals
Qualifications and Experience
- Excellent people skills
- A minimum of Grade 12- 3 years MINIMUM sales experience in the Motor Industry.
- Valid driver’s license.
- Must have new vehicle sales experience
- Volume sales experience (Kia or Hyundai advantages)
Skills and Personal Attributes
- Customer service orientation.
- Networking and canvassing skills
- Positive attitude
- Negotiation skills and the ability to close the deal.
- Attention to detail
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Specific Role Responsibilities
- Develop the business to reach set sales targets for the month.
- Drive specific strategies to retain and grow the existing customer base.
- Manage customer expectations to ensure effective delivery of service.
- Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
- Identify and venture into new revenue streams.
- Ensure customer’s escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales.
- A strong understanding of industry and market trends and customer behaviour.
- Evaluate vehicles correctly.
Qualifications and Experience
- Minimum Grade 12.
- 3 years sales executive experience.
- A Code 8 Driver's Licence is vital.
- Computer literacy
- Proven track record of meeting regular monthly targets.
Skills and Personal Attributes
- Customer and sales management.
- Understanding of the compliance governing the retail industry would be an advantage.
- Knowledge of the areas' most spoken languages an advantage.
- Experience in cold calling to develop a client base.
- Growing the market experience.
- Knowledge of Higher Gear.
- Knowledge of dealership policies and procedures.
- Knowledge of broader competitive motor industry.
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Specific Role Responsibilities
- To provide a technical and diagnostic service within the service department
- To utilize modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings
- To discuss service detail with customer as required
- To accomplish servicing of electric equipment as required
Qualifications and Experience
- Matric – Math’s and Physical Science
- N2 – Engineering Science, Technical Drawing, Motor Trade Theory
- A minimum of 3 years Technician/Motor Industry experience is essential
- Clear Criminal Record
- A Valid Driver’s License
- Technician Qualification
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Specific Role Responsibilities
Process
- Accurately and timeously analyse, evaluate and validate warranty claims according to policy and guidelines.
- Manager and control rental requests, enabling accurate rental split information.
- Adhere to standard operating procedures (SOPs).
- Contribute to the development of standard operating procedures and guidelines within the area of accountability.
- Manage and monitor dealer warranty claims, mitigating risk.
- Deliver work activities in a professional manner consistent with company values.
- Identify and develop solutions to improve operational service and quality and escalate unresolved issues to management and process owners within network.
- Identify and develop solutions to improve operational service and quality.
- Implement and manage end-to end process.
- Manage financial activities in line with approved policies and procedures.
- Manage first approval rates of denied and/or rejected claims by manufacturer.
- Report on transactional and process activities to enable timely and effective decision making.
Finance
- Manage and mitigate financial loss due to denied and/or returned claims by manufacturer, adding financial risk to organization.
- Execute work activities and manage financial risk in rentals, ensuring no risk to company and network.
- Ensure finalization of claims for submission of warranty to importer within stated time period.
- Manage and control campaign claims as per stipulated requirements.
- Manage financial activities in line with approved policies and procedures.
- Manage, monitor, report rentals accurately avoid losses.
- Adhere to organizational and manufacturer policies and procedures avoiding company losses.
Client
- Advise on and provide support to ensure the effective resolution of network queries to ensure resolution of claims.
- Assist and build a strong appreciation of network needs and ensure team understanding and adherence to policy principles; aligning where necessary.
- Assist network to create a culture which aims to meet or exceed expectations in the business.
- Continuously monitor actual process turnaround times and quality standards.
- Plan, manage and monitor processes, enabling efficiency.
People
- Attend learning initiatives to improve work quality and enhance own skills.
- Attend training initiatives to improve work quality and enhance own skills Own and live up to company values.
- Participate in forums/discussions that positively contribute to knowledge improvement.
Qualifications and Experience
- Matric Certificate
- Valid Drivers License
- 3- 5 Years experience as a Warrnty Analyst or in a Similar environment
- Minimum of 2 years experience in the automotive industry
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Specific Role Responsibilities
- The achievement of the budgeted Profit before Tax.
- Achievement of at least 90% of franchisor OEM sales targets.
- Support Business Manager in respect of sighted deals.
- 100% of all deals should be sighted, Deal file compliance.
- The achievement of CSI based on the three months national rolling average.
- Risk Management, Compliance with group process policy.
- Meet BEE objectives of the DTI scorecard.
- Training and development.
- Staff turnover.
- Customer Care Standards Procurement Trade in processes.
- Outright purchase process.
- Demo Vehicles.
- Trade Sales-trade-ins sold directly to the Trade.
- Vehicles kept for stock.
- General Consignment Vehicles.
- Appraising vehicle value
- Social Media Marketing.
Adhere to:Values of Isuzu
- Applicable legislation - such as FAIS & FICA, POPI, CPA.
Qualifications and Experience
- Higher Certificate and / or Advanced National (Vocational).
- Certificate with NQF Level 4.
- Management and or marketing degree will be an advantage.
- Experience in used vehicle sales 5 Years’ experience
- 3 Years’ experience in Management
- Industry Legislation compliance / Knowledge,
- Valid driver’s License
Skills and Personal Attributes
- Initiative / Perseverance.
- Adaptability / Decisiveness
- Interpersonal skills.
- Valuing servicing and Diversity.
- Conflict resolution.
- Customer Focus and Relationships.
- Communication Impact and Influencing.
- Brand Alignment.
- Positive thinking
- Computer skills, preferably MS Word processing, preferable OEM operating systems. Interpret Financials -reporting and forecasting skills.
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Specific Role Responsibilities
- Cleaning of vehicle interior and exterior to our high standards on showroom floor
- Vehicle quality control, including identification and reporting of expired license vehicles, service due and any other issue that does not conform to our quality standards also including vehicles received from other locations and or suppliers.
- Refueling vehicles, checking tyre pressure and oil/water/other fluids.
- Delivering vehicles to customers and internally to other branches in accordance with our procedures.
- Delivering to and fetching of documentation from banks, suppliers, Internal within the company and customers.
- Maintaining cleanliness of premises.
- Maintaining the integrity of the company by behaving ethically and safeguarding the assets and interests of both the business and our customers.
- Other duties on request of the Branch Manager.
Qualifications and Experience
- 2 years' and more of relevant experience
- Grade 12
- Valid, unendorsed Code 8 driver’s license (at least 2 years old)
- Computer literate (basic level will suffice)
- Must be fully bilingual and able to communicate with customers effectively in English.
- Able to read a map.
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Specific Role Responsibilities
- To provide a technical and diagnostic service within the service department.
- To utilize modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings.
- To discuss service detail with customer as required.
- To accomplish servicing of electric equipment as required.
Qualifications and Experience
- Grade 12 – Maths and Physical Science
- N2 –Engineering Science, Technical Drawing, Maths, Motor Trade Theory
- Valid Drivers’ License
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Specific Role Responsibilities
- Develop and implement strategies aimed at increasing market penetration and sales growth within the independent bike dealership sector
- Lead and mentor the sales team, focusing on enhancing their skills and strategies for engaging and securing business from independent and group bike dealerships. This includes providing specialized training and coaching to better understand the unique needs and dynamics of the bike dealership market
- Establish and monitor clear, specific performance metrics related to the growth objectives within the independent car dealership sector. This includes regular analysis of sales data and market trends to identify opportunities and challenges and adapt strategies accordingly
- Conduct regular market analysis to stay abreast of trends and opportunities in the VAPS within the independent and group bike dealership sector
- Initiate and lead business development activities focused on expanding the presence and sales within the independent bike dealership segment
- Prepare, implement, and manage agreed annual income and expenses budget
- Communicate set targets with consultants and ensure that such targets are met monthly
- Providing accurate monthly stats as per the agreed format
- Managing the administration process of the business by implementing certain disciplines which will ensure the flawless flow of all relative aspects of the business.
- Ensure profitability of the area
- Assist with any customer claims
- Optimise dealer engagement by ensuring high standards of service by strategically assigning sales consultant to conduct regular visits to dealerships, thereby maintaining exceptional service standards and achieving targeted revenue goals
- Assist Consultants as follows:
- Regular visits to all agents
- Develop and maintain solid business relationships
- Problem-solving; Structuring and planning of entertainment and promotions; and attending such where practically possible
- Structuring a practical and effective calling schedule
- Providing ongoing training in all relative matters
- Identifying unsupportive agents and applying corrective action
- professionally manage staff and clients, creating a platform for both a pleasant and productive work environment
- Attend meetings, functions etc., as hosted by our agents
- Attend and arrange meetings with management when required
- Be prepared to travel if a geographical area requires such travelling
- Any other job-related task or mandatory function which is required by the Company
Qualifications and Experience
- Matric is essential and Marketing qualifications will be advantageous
- Ability to analyse market data, interpret sales metrics, and use this information to make informed decisions and adjust strategies if and when needed
- RE5 will be advantageous
- At least 3 to 5 years of relevant experience in the financial services industry and/or motor industry, with specific experience in the bike sector are a prerequisite for this role
Skills and Personal Attributes
- Quality orientation
- Strategic planner
- Deadline driven
- Relationship building
- Confident communicator and negotiator at all levels
- Natural Leader and Motivator
- Outgoing and confident personality
- Energetic
- Able to work in a high-pressure environment
- Dedicated
- Computer literacy in MS Word and Excel
Method of Application
Use the link(s) below to apply on company website.
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