Fresh Vacancies at Motus Holdings Limited

Specific Role Responsibilities

Job Outputs:

• Cleaning of vehicle interior and exterior to our high standards.
• Vehicle quality control, including identification and reporting of expired license vehicles and any 
• other issue that does not conform to our quality standards.
• Refueling vehicles, checking tyre pressure and oil/water/other fluids after every rental.
• Delivering vehicles to customers in accordance with our procedures.
• Handling vehicle check-ins in accordance with company, quality control and claims procedures.
• Maintaining cleanliness of yard and other surrounding areas.
• Maintaining the integrity of the company by behaving ethically and safeguarding the assets and 
• interests of both the business and our customers.
• Other duties on request.

Qualifications and Experience

• Valid, unendorsed Code 8 driver’s license (at least 2 years old)
• Computer literate (basic level will suffice)
• Must be fully bilingual and able to communicate with customers effectively in English.
• Able to read a map. 

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Specific Role Responsibilities

• To ensure the accurate and timeous (daily) capture of purchase
• Verify creditor invoice
• Basic Admin
• Bringing cars into stock
• Invoicing vehicles out
• Raise / Create Cheque requisition
• Issuing of orders
• Monthly reporting on outstanding orders
• Phone suppliers for outstanding invoices and capture
• Balancing vehicle costing on Kerridge to the department managers cost sheet.
• Ensure required documentation is available in deal file before invoicing.
• Assist stock controller in reporting of sales cards
• Daily debtor’s allocation and updates to back office
• Maintain clean and orderly work areas
• Report any deviations to Financial manager 
• Stock takes (twice a week) of all vehicles bringing vehicles into stock
• Provisions on all vehicles that are in stock
• Issuing purchase orders.
• Updating stock list with retail prices.
• Controlling of the Demo Fleet, updating reports to Matrix and back office and weekly stock takes .
• Controlling of License and registration for the new and used departments.

Qualifications and Experience

• Grade 12 with mathematics.
• Bookkeeping course will be an advantage
• Two years of related clerical experience which includes at least six months' experience in invoicing; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved

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Responsibilities

• Plan and execute campaigns and customer journey processes on delivery platforms and automation tools
• Continuous improvement, in collaboration with website development agency, of website layout, with trends, UX and functionality in mind
• Keeping up to date with marketing trends and industry innovations.
• Plan for, administer and process costing related tasks and activities effectively and efficiently.
• Align business intelligence data integration with all website functionality
• Ensure legal & compliance
• Assist in developing performance scorecards and provide daily management information for optimal decision making
• Assist in the development and execution of customer portals, customer experience management.
• Development of digital solutions for all digital marketing elements.
• Enhance website to keep up business requirements
• Continuous updates and maintenance to websites through content management system and suppliers
• Website performance monitoring 
• Website UX 

Qualifications and Experience

Responsibilities

• Manage, in conjunction with agencies, all SEO elements of the website
• Maintain SEO elements in content management system
• Implementation of SEO changes in conjunction with developers
• Compile reports on website performance
• Undertaking ad hoc projects as and when required by management.
• Supplier Management
• Development retainer hour Management 
• Website budget management
• Website Live Chat function management
• Manage work to achieve deadlines and accordance with schedule
• Manage a multitude of tasks concurrently
• Work within a team set-up

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Specific Role Responsibilities

• The achievement of the budgeted Profit before Tax.
• Achievement of at least 90% of franchisor VW sales targets.
• Support Business Manager in respect of sighted deals.
• 100% of all deals should be sighted, Deal file compliance.
• The achievement of CSI based on the three months national rolling average.
• Risk Management, Compliance with group process policy.
• Meet BEE objectives of the DTI scorecard.
• Training and development.
• Staff turnover.
• Customer Care Standards Procurement Trade in processes.
• Outright purchase process.
• Demo Vehicles.
• Trade Sales-trade-ins sold directly to the Trade.
• Vehicles kept for stock.
• General Consignment Vehicles.
• Appraising vehicle value
• Social Media Marketing.

Adhere to:

• Values of Lindsay Saker
• Applicable legislation - such as FAIS & FICA, POPI, CPA.

Qualifications and Experience

• Higher Certificate and / or Advanced National (Vocational).
• Certificate with NQF Level 4.
• Management and or marketing degree will be an advantage.
• Recognised Management Diploma of Certificate related to VW Industry qualification (or working towards).
• Experience in used vehicle sales 7 Years’ experience.
• 3 Years’ experience in Management. 
• Industry Legislation compliance / Knowledge,
• Valid driver’s License.
• Proven track record in managing people and working on VW software systems.

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Specific Role Responsibilities

The Accountant will be responsible for:

1. Financial Controls
2. Safe guarding Assets & Risk management
3. Expense Management skills
4. Ensure all Policies & Procedures are adhered to
5. Administration at dealerships
6. Weekly time-sheets and calendar
7. Preparation of month end audit file
8. Reporting and budgets/forecasts

Qualifications and Experience

• Accounting Degree/Diploma
• Valid driver’s licence
• Minimum 3 years’ experience as an Accountant/ Financial Manager of a large-sized dealership with Parts and Workshop experience

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Specific Role Responsibilities

• Improve the quality of customer service and retention by enhanced facilities, improved technical skills and current marketing methods
• Ensure high standards of quality workmanship
• Maintain effective control of expenses in line with budget objectives by monthly examination of management accounts
• In conjunction with the achievement of labour efficiency targets, maintain workshop productivity records to monitor the effective use of labour
• Ensure all workshop equipment is maintained as per requirements
• Monitor all training requirements to provide satisfactory levels of skill, job satisfaction and cost-effective development of key personnel
• Establish adequate safety and security procedures to protect property and company personnel
• Ensure adequate maintenance of tools, equipment and other materials
• Maintain good liaison with all other departmental managers
• Resolving of customer complaints, as and when required
• Plan, initiate and promote sales campaigns
• Ensure the most effective use of resources.

Qualifications and Experience

Minimum Experience

• 3 years’ experience in a similar environment, of which at least 1 year in a leadership position.

Minimum Qualification

• Grade 12
• Marketing / Sales Qualification

Minimum Requirements

• Code 8 driver’s license
• Thorough understanding of Dealership Aftersales functions.
• MS Office with intermediate level Excel skills as minimum.
• Knowledge of the area’s most spoken languages an advantage.

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Specific Role Responsibilities

• To coordinate the workflow in the service department, between service advisors, foreman and customers.
• Update service customer on all service bookings
• Communicate with all Service Staff
• Ensure workshop opening and closing daily and timeously
• Ensure the security of vehicles, i.e. vehicles locked in workshops and keys locked in keysafe
• Ensure first thing in the morning that vehicles are parked outside and that the keys are locked in keysafe
• Ensure job cards are signed off by Technicians and Service Advisors
• Assist and advise Technicians on quotes in a timeous manner
• Give assistance to the Controller, Foreman, Service Manager, Service Receptionist
• Follow up on parts ordered to workshop
• Ensure that the yard is locked at the end of business
• Book in vehicles
• Ensure that all vehicles with specific complaints are test driven with either a Foreman or a Qualify Controller before the client leaves the dealership
• Ensure that all vehicles are test driven
• Record and report comebacks
• Ensure parts are ordered according to the parts ordering system
• Ensure that the workshop area is kept clean at all times
• Ensure that Technicians are properly attired as per Hino standards
• Ensure the promotion and adherence to safety standards
• Ensure the proper tools are used for the required job
• Sell accessories and additional work
• Prepare quotations to be authorized
• Follow-up on sales not made

Qualifications and Experience

• A minimum of Grade 12
• A minimum of 3 years’ Service Advisor experience is essential.
• A Master Service Advisor certificate is essential
• Commercial Motor experience is essential
• Computer literacy is essential
• Clear Criminal Record

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Key Role Responsibilities:

• Deliver bottom line results while ensuring compliance to company policies and corporate governance.
• Ensure all departments achieve profit margins agreed to in their objectives/ budgets.
• Manage cash flow, stock and assets at an optimum level commensurate with profit requirements and a satisfactory return on investment (including cash control/flow, liquidity, stock, debtors, creditors, etc.).
• Manage stock turnover ratios, stock holding values and sales to meet company objectives.
• Build and maintain a professional relationship with vehicle manufacturer/s.
• Develop strategies to drive dealership revenue, profitability and market share in the relevant area.
• Develop and encourage strong working relationships at all levels in the business.
• Ensure high standards of quality and workmanship are delivered.
• Ensure customer acquisition and retention via customer focused interventions in the dealership.
• Ensure dealer compliance to franchise/OEM standards and target requirements, and MOTUS policies.
• Be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
• Forecast and track the performance to measure and improve operational efficiency for the dealership.
• Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times. Oversee that we set an appropriate brand example in line with the franchise standards.
• Ensure that there is people capacity in line with delivery, performance objectives and budget.
• Provide effective leadership and people management (DP's key focus is to act as an effective “manager of managers”).
• Create a high performing, positive work climate and inclusive culture in the dealership. Responsible to motivate and coach employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Recruit, develop and retain skilled staff to meet business requirements through the sale of vehicles, associated products, parts and labour, according to financial resources available, in order to create profitability for the Company whilst providing total customer satisfaction.
• Encourage effective teamwork, self-management and alignment with business values from all dealership staff.
• Oversee decisions taken by line managers related to recruitment, selection & development, with a view to placing the right person in the right job at the right time, while adhering to dealer Employment Equity plan & targets.

Qualifications and Experience

Experience Required:

• 8+ years relevant retail motor industry experience, of which at least 5 years dealer operations management experience.
• Effectively managing and leading teams.
• Knowledge of vehicle financing.
• Management of vehicle stock & parts stock.
• Managing vehicle sales and associated products, parts sales and labour sales.
• A sound understanding of finance and financial transactions.
• Sound knowledge of Manufacturer and Distributor requirements. OEM brand experience – preferable.

Minimum Qualification/s Required:

• Senior Certificate (Grade 12/ Matric) is a minimum educational requirement.
• A tertiary business/ commercial qualification, including sales & marketing – preferable.
• Recognised Management/ Leadership Diploma or Certificate – desired.

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Specific Role Responsibilities

Job Outputs:

Brand Management:

• Assist with implementation and co-ordination of the marketing strategy in all respects.
• Coordination, management and implementation of the brands marketing campaigns, partner campaigns and adhoc marketing roll out plans.
• Campaign planning and management
• Control, coordinate and manage the brands and CI elements.
• Manage the application of the CI in various platforms / media (presentations, design platforms).
• Evaluation of all sponsorship requests, coordination and management of sponsorships, functions and events, including rights management, branding, vehicle branding, contracts. (After hours assistance may be required from time to time).
• Coordination and management of the brands social media and website presence. This includes social media content plan creation and management of the online social media management tools.
• Internal promotion of the brands (internal marketing) and internal communication of marketing activities.
• Creation of briefs to agency and timeous follow up with agency on briefs and timelines.
• General assistance in the marketing & sales environment from admin to idea creation and implementation, facilitating sales requirements and the provision of sales fulfillment material.
• Management and implementation of bulk and direct mail campaigns and other direct marketing initiatives.
• Competitor analysis to be conducted on an ongoing basis and feedback provided to the Marketing Manager.
• Signage - Management of the brand CI and signage requirements around the country and in accordance with CI guidelines, including branch TV’s and video.

Administration:

• Overseeing the existing administrative functions within the department:
• Marketing items stock management
• Distribution of stock and marketing materials, including:
• Mints
• Promotional Materials
• Branding (Physically erect and remove branding, where necessary).
• Administration of marketing budget.
• Control of quotes, purchase orders, invoices, cheque requisitions, petty cash. Follow-up on payment where required. Training on SAGE X3 to be provided.
• Management of the brands sponsorship documentation and comp accounts
• Manage overall email and telephonic requests for marketing and delegate to the correct people. Respond to all requests within 48 hours.
• Management and maintenance of all ISO procedures including the ISO process file.
• Management of marketing databases.
• Assess incoming (external) marketing opportunities and advise manager of findings / recommendations and respond to requests timeously.
• Research new marketing trends and opportunities to introduce new marketing tools / initiatives.
• Build relationships with key suppliers, internal customers and partners.
• General office administration.
• Coordination of ad hoc requests.

Qualifications and Experience

Minimum Requirements:

• Minimum 5 years of marketing, advertising or relevant industry experience.
• Experience in project planning and management.
• Experience in marketing disciplines (PR, sponsorship, ATL, BTL, TTL, online, social media).
• Strong background in terms of web/online/search marketing as well as the management of brand within the context of social media.

Minimum Qualification:

• A recognized tertiary Marketing qualification NQF6+.

Minimum Requirements:

• Unendorsed valid South African driver’s license and own vehicle.
• Computer literate, MS Office – expert level needed on PowerPoint, Word and Excel.
• Knowledge of marketing industry as a whole.
• Knowledge of printing, file types, colours, paper, materials (vinyl/Perspex), dies fabrications, lighting and distribution

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Specific Role Responsibilities

Duties and Responsibilities:

• Assisting customer and dealers with complaints
• Assist with resolving customer and dealer disputes
• Assist with negotiations between dealers KIA Motors and the customer
• Take responsibility of your customers and ensure they are kept updated
• Customer Service support to KIA Motors Departments and Dealer networkProcess and Governance
• Identify and apply known solutions to operational problems and escalate unresolved issues
• Deliver on agreed performance targets according to set procedures and service level agreement
• Report on transactional activities to provide timely information for decision making in area of accountability
• Communicate and liaise with clients, manufacturers, suppliers, representatives and other internal departments to facilitate information dissemination, flow and customer satisfaction and feedback
• Liaise with customers, service workshop, OEM and other relevant stakeholders to resolve problems, faults and other issues
• Provide support to customers and escalate unresolved queriesFinance
• Execute work activities effectively and efficiently in order to prevent financial losses Client/Customer
• Deliver work activities adequately to satisfy internal and external customers
• Liaise and interact with customers (internal and external) via approved communication channels in a positive and helpful mannerPeople
• Attend training initiatives to improve work quality and enhance own skillsKnowledge and Skills

Qualifications and Experience

• Tertiary Qualification and strong Working Knowledge of Automotive OEM Customer Care and Service disciplines advantageous
• Must have a Minimum of 1 to 3 years’ experience in Automotive OEM Customer Care
• Automotive OEM experience advantageous
• Excellent English Language and Communication skills
• Able to work in a high pressure, competitive Automotive Manufacturer environment
• Stable track record and contactable references
• Computer Literate – MS Office (Excel, Word, PPT), Adobe
• Knowledge of the Salesforce system would be advantageous
• Must be able to generate reports and analyse informationTechnical Competencies

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Qualifications and Experience

Minimum Qualifications and Experience needed:

• Matric
• Must have parts sales experience within the motor industry
• High product knowledge as well as offering product solutions to customers
• Knowledge of Truck/Diesel products would be an advantage
• Ability to follow up on all active prospects and update customer data base regularly
• Manage the sales process ensuring timeous deliveries
• Ability to effectively manage achievement of targets through monitoring of progress
• Efficient in administration duties
• Able to ensure policies and procedures relevant to the business are adhered to
• Ability to monitor and control stock
• Ability to negotiate competitive prices
• Ability to retain current customers for repeat business as well as acquire new business

Minimum requirement:

• Valid driver’s license
• Good communication skills
• Strong Parts Retail experience
• Excel & Word knowledge advantageous