Fresh Roles at Eduvos

Minimum qualification:

• Honours Degree in Education / Communication
• Masters’ Degree in relevant field will be preferable

Experience:

• At least three to five years’ experience in a similar role in the higher education environment

Duties and Responsibilities

Responsibilities:

• As the National Academic Support Lead, you will be primarily responsible for the following:
• Liaise with relevant stakeholders to discuss and implement an academic support intervention plan for students with special needs and disabilities. 
• Coordinate the student at-risk tracking and monitoring process to achieve student academic success. 
• Monitor student progression and use the data to improve student progression.  
• Advise and coordinate the implementation of interventions for at-risk students.  
• Develop, coordinate, and ensure implementation of Academic Support Workshops / Curriculum and academic support intervention programmes, i.e., but not limited to Language proficiency Programmes, Supplemental Instruction, Bootcamps, and writing centres. 
• Query Management 
• Identify high achievers and coordinate excellence awards events. 
• Profile Students to implement appropriate interventions. 
• Conduct baseline assessments, to identify gaps and implement interventions. 
• Conduct data analytics and use the data to develop and ensure the implementation of appropriate intervention programmes. 
• Co-ordinate and ensure the implementation of the Orientation and Induction Programme per intake. 
• Develop and coordinate student surveys per block. 
• Upskill SAAs to support the National Academic Support Programme, ensuring implementation. 
• Coordinate the SRC Academic Portfolio and Class Representatives. 
• Collaborate with all relevant stakeholders to improve student academic success. 

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Minimum qualification:

• Relevant undergraduate degree such as commerce, education, social sciences or marketing

Experience:

• At least two years’ sales experience with a proven track record
• Higher education experience will be advantageous
• 2-year teaching exposure will be advantageous
• At least 2 years account management/ customer relationship experience

Other requirements:

• Must be able to travel locally.
• Valid driver’s license and own transport is essential.
• Functional and technical competencies:
• Product knowledge (to be acquired after appointment)
• Well-developed MS office skills (Excel essential)
• Proven experience to manage and track daily, monthly and annual targets

Duties and Responsibilities

Accountabilities:

• As an HEC, you will be accountable for:
• Qualifying transfer calls on school leads
• Volumes
• Quality
• Duration
• Outcome (% conversion to next phase)
• Conversion rate
• Number of applications
• Enrollment headcount and revenue
• Cross mode / campus / qualification sale volumes
• Level of product knowledge
• Accuracy
• Completeness
• Timeous
• Contacting digital leads
• Performing sales activities (e.g., calls, interviews, events, applications)
• Application to enrolment conversion (student nurturing) (interventions)
• Systems utilization