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  • Posted: Oct 31, 2023
    Deadline: Not specified
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    PPS has more than 200 000 members who enjoy access to a comprehensive suite of financial and healthcare products that are specifically tailored to meet the needs of graduate professionals. PPS is the largest South African company of its kind that still embraces an ethos of mutuality, which means that it exists solely for the benefit of its members. Thus, ...
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    Coach : Integrated Care Management

    Minimum Requirements    

    • Have a grade 12 qualification
    • A Tertiary qualification will be an added advantage
    • Be able to develop a training needs analysis in line with our Performance Management System and ensure training interventions accordingly
    • Be able to transfer skills and knowledge
    • Develop and maintain Work Procedures and Standard Operating Procedures
    • Effective and accurate recording of Performance discussions with all Coaches
    • Train and ensure adherence to the Quality Management System
    • Compile quality stats and e-mail to coachees on a weekly basis using MS Office in order to keep consultants informed of their quality/progress/shortcomings.
    • Monitor service levels of all assigned processes using report/MS office in order to increase the service levels.
    • Compile/collate/maintain Standard Operating Procedures and Work Instruction/processes using own knowledge and experience/job descriptions/group functions/legislation/MS Word in order to formalise group functions/ensure standardised work method.
    • Be available to coachees on the floor as per group arrangement in order to ensure that the coachees knowledge and skills stay current.
    • Liaise with coaches from other groups on a regular basis in order to resolve queries/maintains LA’s and a positive working relationship between various groups.

    Duties and Responsibilities    

    • Establish a coaching relationship with each assigned coachee in order to facilitate a productive working relationship.
    • Identify and analyse areas for coaching in order to assist the development of coaches.
    • Establish coaching goals and corrective/development action emanating from DPS’s/performance appraisals/quality assurance in order to ensure that coachees reach the required standard.
    • Plan and prepare for GROW sessions in order to give coachees feedback on performance as per the set goals and or corrective/development action.
    • Documents GROW, “Coaching on the Go” and One Minute Coaching sessions in order to keep accurate record of coaching which has taken place.
    • Provide on the job training to coachees as required in order to ensure there are no gaps
    • Provide training and mentoring for new clinical staff
    • Provide needed training programs and maintain staff level of clinical Programs will include ICD-10, CPT-4 and PMB training.
    • Evaluate/assess the quality of the consultants work using the Administration system/documented processes/published report in order to identify/address problems/shortcomings within the group.
    • Communicate/give feedback to coachees during GROW sessions on quality assurance matters using the Administration system/prescribed quality evaluation forms/published reports/voice recorder in order to maintain a high quality of work in the group.
    • Compile quality stats and e-mail to coachees on a weekly basis using MS Office in order to keep consultants informed of their quality/progress/shortcomings.
       

    go to method of application »

    Graduate Marketing Specialist (Centurion)

    Purpose of the Job:

    The Graduate Division has an opportunity for a marketing-focused professional with a strong need for financial independence to build relationships with universities, professional bodies, and new intermediaries in order to grow the PPS Membership.

    The Graduate Marketing Specialist role involves working closely with the universities to build strong relationships; liaising with professional bodies and growing new intermediary relationships in order to build the PPS membership. 

    Minimum Requirements    

    Education

    • Matric (Grade 12)
    • A relevant B degree or equivalent qualification (CFP) or studying towards this
    • To qualify for a PPS Member or Student Member would be advantageous

    Experience and Knowledge:

    • At least 2 years’ experience preferably in the Financial Services or Life Assurance industry
    • Driver’s license with own vehicle essential
    • Bilingual (English and a second language)
    • Intermediate knowledge of the Life Assurance or Financial Services Industry
    • Knowledge (and skill) in how to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential

    Computer Literacy:

    • MS Office package

    Competencies:

    • Relating to customers within a diverse market
    • Communicating in writing
    • Communicating orally with good presentation skills
    • Quality orientated
    • Reliable
    • Customer-focused
    • Resilient
    • Results-driven

    Duties and Responsibilities    

    • To work extensively on the Universities by doing the following:
    • Build sound long-term relationships with all stakeholders at the designated Universities.
    • Being a Brand ambassador
    • Building relationships with Deans, Professors, Class Captains and students.
    • Prepare and conduct Student presentations
    • Ensuring maximum penetration, conversion and access to eligible student members
    • Arranging class photos
    • Manage the bursary and refurbishment projects
    • Grow new intermediary relationships in order to build PPS Membership
      • Manage a budget
      • Identifying sales and support projects
    • Liaising with professional bodies to gain access to young qualified professionals
    • Identify and run appropriate youth sales campaigns
    • Coordinate the development of applicable marketing/sales material
    • Excel within the set PPS sales targets
    • Build the existing Sales force and develop new markets

    Method of Application

    Use the link(s) below to apply on company website.

     

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