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  • Posted: Dec 11, 2023
    Deadline: Not specified
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    At Empact we are on a journey - a journey to do our best and be the best for our people, our clients, our partners, our community and our planet.
    Read more about this company

     

    Chef De Parte - Durban

    The Main Purpose of the job

    The successful applicant will be responsible for managing daily operations of the kitchen area, implementation of the production process and managing the overall administration of the unit. The candidate should plan, organise and execute creative functions.

    Education and Experience required:

    • Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
    • Minimum 3 years’ experience of progressive culinary/kitchen management is compulsory.
    • Hands on chef experience is compulsory.
    • Knowledge of the computer is required.
    • Experience working within budget guidelines to deliver results is compulsory.
    • High volume, complex food service operation experience is highly desirable.

    Knowledge, Skills and Competencies:

    • Knowledge of the catering environment ranging from fine dining to restaurant dining.
    • Knowledge of South African and industry specific laws.
    • Communication skills.
    • Basic management skills.
    • Ability to balance budget and save on soft costs.
    • Ability to work under pressure.

    Key areas of responsibility:

    • Managing daily operations of the kitchen area.
    • Implementation of the production process.
    • Managing overall administration of the unit.
    • Attend to all functions as per client’s request.

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    Cook - Durban

    Purpose of the role:
    The incumbent will be responsible for the preparation of food for daily kitchen production. They will be required to provide good quality food service.

    Education and Experience:

    • Minimum of 2 years’ experience as a Cook in a contract catering environment is essential
    • Food and Beverage or Culinary arts qualification
    • Matric
    • Must be able to do batch cooking in a hospital environment 
    • Experience in hospital environment is advantageous 

    Key Areas of Responsibility:

    • Contribute to the efficient running of the kitchen by producing and presenting food of the highest quality
    • Supporting the kitchen team with general duties.

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    Food Service Assistant - Durban

    The Main Purpose of the job

    • To perform a variety of tasks associated with food production, front of house services and any general support required with regard to all Health & Safety and Food Safety regulations.

    Education and Experience required:

    • Working experience in Hospitality Industry is essential
    • Matric essential
    • Customer service experience is an advantage
    • Food and Beverage or Culinary Arts qualification would be an advantage.

     Knowledge, Skills and Competencies:

    • Knowledge of basic food preparation
    • Communication skills
    • Takes pride in personal appearance and hygiene
    • Passionate about delivering a world class service to our clients and customers

     Key areas of responsibility:

    • Perform a variety of tasks associated with food production
    • General support required front and back of house

    go to method of application »

    Food Service Assistant - Durban

    The Main Purpose of the job

    • To perform a variety of tasks associated with food production, front of house services and any general support required with regard to all Health & Safety and Food Safety regulations.

    Education and Experience required:

    • Working experience in Hospitality Industry is essential
    • Matric essential
    • Customer service experience is an advantage
    • Food and Beverage or Culinary Arts qualification would be an advantage.

     Knowledge, Skills and Competencies:

    • Knowledge of basic food preparation
    • Communication skills
    • Takes pride in personal appearance and hygiene
    • Passionate about delivering a world class service to our clients and customers

     Key areas of responsibility:

    • Perform a variety of tasks associated with food production
    • General support required front and back of house

    go to method of application »

    Supervisor - Durban

    Main purpose of the job:

    The successful applicant will be responsible for overseeing smooth operation of kitchen production, maintain consistency in all menu items and assist with monitoring inventory and communicating needs to the catering manager.

    Desirable education and experience:

    • Matric is essential
    • Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
    • Minimum 2 Years’ experience of progressive/kitchen management is compulsory
    • Must be computer literate
    • Experience with stock control, ordering and receiving 
    • Hospital Catering experience
    • Knowledge of Special diets

    Knowledge, skills and competencies:

    • Knowledge of the catering environment ranging from fine dining to restaurant dining
    • Knowledge of South African and industry specific laws
    • Management Skills
    • Communication Skills
    • Computer literate

    Key areas of responsibility:

    • Oversee smooth operation of kitchen production
    • Maintain consistency for all menu items
    • Assist with monitoring inventory and communicating needs to the catering manager
    • To ensure portion control, preparation and storage methods thereby avoid waste and keep costs down
    • Delivering excellent service
    • To assist in all food production areas with basic food preparation in accordance with menu cycle requirements
    • To assist in completion of relevant paperwork reproduction and wastage sheets, cleaning records, etc
    • To help with regular stock takes as and when required
    • To maintain temperature records as required and to report any variance
    • Analyse and manage effectively all in unit costs
    • All food wastage to be recorded and minimised
    • Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
    • Support, train, coach and develop team

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    Cleaner - Durban

    Main purpose of the position:

    • The Main Purpose of the job; To clean, stock and supply assigned area, inspection and documenting maintenance activities and special cleaning projects.

    Education and Experience required:

    • Matric essential
    • Customer service experience is an advantage
    • Proven working experience as a cleaner in corporate environment would be an advantage

    Knowledge, Skills, and Competencies:

    • Knowledge of cleaning chemicals and supplies
    • Communication skills
    • Takes pride in personal appearance and hygiene

    Key areas of responsibility:

    • Perform a variety of tasks associated with food production
    • General support required front and back of house

    go to method of application »

    Team Leader - Cleaning - Cape Town

    Supercare, a division of Empact Group, is seeking a skilled and competent Supervisor.

    •  The successful candidate will be responsible for overseeing the work of a cleaning team.

    Education and Experience:

    • Matric or equivalent
    • A minimum of 2 years' experience within a cleaning environment
    • Fully competent in the operation of cleaning equipment and chemical usage
    • Solid customer service experience

    Knowledge, Skills and Competencies:

    • Organizational, numerical and administrative skills.
    • Ability to multitask and prioritize team tasks effectively.
    • Good interpersonal skills and ability to communicate at all levels.
    • Well-groomed and professional.
    • Ability to maintain confidentiality.
    • Ability to work flexible hours.
    • Ability to perform general physical activities and knowledge of cleaning.
    • Ability to lead and direct a cleaning team.

    Key Areas of Responsibility:

    • Lead, instruct and delegate tasks to a team of cleaners ensuring that the cleaning is performed according to the client requirements and company standards.
    • Ensure that the cleaning equipment needed is well maintained and safe to use.
    • Perform on the job training of new staff on safety, company work procedures, methodology and operation of cleaning equipment.
    • Manage and report stock requirements.
    • Respond to clients' enquiries or specific requests and reporting such to the Cleaning Supervisor or Specials Manager.
    • Resolve problems and make decisions at team operational level.
    • Carry out cleaning spot checks and ensure that the client signs the job card.
    • Ensure that completed timesheets and supporting documentation is handed to the Cleaning Supervisor or Specials Manager.

    go to method of application »

    Dietician - JHB

    Main purpose of the job:

    The incumbent will be responsible to manage dietetic food services within the hospital kitchen in conjunction with the Manager, as well as manage all Health and Safety Audits.

     Desirable education and experience:

    • Tertiary qualification in Dietetics
    • At least 2 years relevant experience
    • Previous Dietetics experience within a hospital environment is advantageous
    • Experience in hygiene control
    • Experience in menu analysis
    • Experience in therapeutic diets
    • Computer literate (MS Office)

    Knowledge, skills and competencies:

    • Good knowledge of catering practices within a hospital environment
    • Excellent communication skills at all levels
    • Good presentation skills
    • Problem solving
    • Multi-lingual, advantageous
    • Ability to conduct on the job training with staff
    • Professionalism
    • Reliable, dependable
    • Creative Flair
    • Excellent customer services skills

    Key areas of responsibilities:

    • Monitor and manage hygiene control, menu analysis and therapeutic diets
    • Monitor, uphold and manage hygiene standards at all times
    • Advise Catering Team on nutritional principles
    • Advise team with regards menu planning
    • Advise team with regards dietary plans and diet modifications
    • Advise team with regards food selection, food preparation and food quality
    • Consult with Clinical Dieticians and Medical team to determine nutritional needs and diet restrictions of patients
    • Ensure dietary norms are met

    go to method of application »

    Multi-Sales Executive (Bloemfontein)

    Supercare is always looking for Sales Executive who will be responsible for sales within the Cleaning, Hygiene & Pest Control service lines, while ensuring consistent, profitable grow the in sales revenues

    Knowledge, skills and competencies required:

    • MS Office – Excel and PowerPoint intermediate level compulsory
    • Tech savvy
    • Cold calling and telemarketing
    • Proven sales track record on sales targets achieved
    • Excellent communication and presentation skills (written and verbal)
    • Good interpersonal skills
    • Demonstrate a high degree of honesty, integrity, diligence, charisma, innovation and customer-serviceattitude
    • Ability to interact with clients at all levels
    • Assertive with professional etiquette
    • Trustworthy
    • Attention to detail
    • Ability to network and build relationships with ease
    • Be able to gather information and correctly translate into solutions
    • Strong sales closing ability
    • Ability to easily work with mathematical calculations
    • Presentable and professional
    • Perseverance throughout the sales process
    • Strong time-management
    • Deadline driven
    • Goal Orientated
    • Required to travel long distances from time to time and required to stay overnight from time to time
    • Demonstrates a drive to succeed and can work independently to build a pipeline of potential business in order to grow company revenue
    • Plan and prioritize business opportunities
    • Demonstrates ability in problem solving and negotiation with special emphasis on closing the sale

    Key areas of responsibility:

    • Source new business
    • Conduct client needs analysis and prepare custom solution proposals
    • Work with a defined sales quota and focus on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking,
    •      and presentations
    • Accurately and efficiently prepare costings for new business with maximum margins
    • Ensure contracts are correctly signed and filed for new business
    • Plan, set budgets and targets
    • Prepare realistic and opportune quotes and present to potential clients
    • Prepare best in class proposals which clearly set out terms and conditions, service offering, and which
    •      honestly displays the organization’s service offerings per each contract/ tender
    • Research and build intelligence on prospective customers within your target profile
    • Develop, build and maintain strong relationships with potential customers
    • Work closely with the Key Accounts Executives on Key account clients
    • Work with all internal stakeholders to develop innovative and creative solutions which aid in identifying     
    •      new business and increasing existing business
    • Ensure that all monthly targets are met on all service lines
    • Adhere to document and commission submission timelines as well as company policies and procedures
    • Sustain sales activity
    • Accurately manage appointments and sales diary
    • Build achievable sales pipeline
    • Update the Online Portal with accurate information and quotes
    • Keep abreast of changes in technology, sector legislation and respective industries within your portfolio
    • Be an active participant in sales meetings and idea workshops
    • Attend client events maintain relationships and create further liaisons
    • Build and sustain an effective working relationship between sales and operations
    • Handle all sales queries in a professional and timeous manner
    • Weigh opportunity costs of potential business by altering costings and customizing proposals to provide
    •      great alternatives to meet client expectations
    • Effectively manage section 197 agreements and work with all stakeholders for consensus before signoff
    • Formally introduce operations staff to new clients before commencement of any contract
    • Ensure operational staff receives the correct documentation to commence work
    • Provide onsite assistance on start of contract and where necessary
    • Ensure that a sufficient hand over is done at the beginning of a new contract or an additional service contract
    • Follow-up with operations to ensure that contract is functioning in accordance with the service level   agreement
    • Prepare and present on sales reports
    • Assist with training of new sales employees
    • Survey prospective client’s premises prior to compiling quotation
    • Able to handle a number of different assignments at the same time
    • Co-ordinate tenders between the necessary key role-players to ensure deadlines are met
    • Maintain relationships and co-ordination between all internal and external stakeholders
    • Provide effective and professional after sales service to clients

    Education and Experience required:

    • Minimum of 3 years’ experience in a service industry
    • Experience in selling soft services /similar services
    • Experience in solution selling
    • Tertiary qualification (preferred)
    • Valid SA driver’s license and own vehicle
    • No less than 2 years driving experience

    Method of Application

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