The main purpose of the job is to provide diagnostic and fault finding expertise for all auto-electrical work including advice to technicians where required.
This position reports to the Area Service Manager.
Job Objectives
This position reports to the Area Service Manager.
Job Objectives
- Fault tracing and diagnosis on Volvo Products.
- Apply knowledge and experience to interpret symptoms of “under performance” or failure of components.
- Follow directives provided in Workshop Manuals.
- Interpret Volvo manuals, specifications, directives and instructions.
- Produce work of acceptable standards as per instructions/directives.
- Produce and maintain work of acceptable standard.
- Follow repair and maintenance instructions and specifications provided in Manual and Service Literature.
- Follow procedures/processes to ensure vehicles/components are presented to customers in acceptable condition.
- Provide comprehensive and accurate reports of diagnosis, assessment of component/part failures, observations, actions and recommendations.
- Document observations, actions, recommendations and job cards and relevant service/information sheets.
- Follow Instructions from Management and supervisors concerning work allocated and produce and maintain work of a Volvo standard.
- Carry out work allocated i.e. job cards.
- Carry out the work allocated to the Volvo standard and specifications.
- On completion of the work completed the Job cards.
- When completing the job cards the following will be looked at:
- Complaint.
- Cause.
- Correction.
- Complete QC documentation.
- Complete servicing schedules.
- Parts invoicing.
- Vehicle standard times.
- Complete the job cards in such a manner so as that the service advisor can interpret the information correctly.
- Hours worked are reflection of the job card.
- When completing the job cards the following will be looked at:
- Ensure that House keeping is maintained to the Volvo standard and the management requirement.
- All tooling is maintained.
- Work area is as required by management and the Volvo prescription.
- Store the equipment as prescribed by management.
- Assist when mechanical repairs are required.
- When there is insufficient auto electrical work assist in mechanical repairs as when requested by the supervisor.
- Compliance to ISO 9001 and Safety.
- All process in your area of responsibility are following ISO standard.
- Ensure the safety process are followed.
- Ensure the Safety Act and Regulation is adhered to.
- Matric/N3.
- Qualified Auto Electrician.
- Health and safety training courses.
- 3 years in maintenance and repairs of commercial vehicles.
- Ability to read all relevant measuring equipment.
- Must be willing to work standby and overtime.
- Knowledge/skills to effect correct repair work.
- Ability to apply correct interpretation of technical manuals and specifications in practice.
- Must be able to speak, read and write English.
- Must be in possession of a PRDP driver’s license.
- Computer literate.
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