Job Opportunities at Nedbank

Job Purpose

• To analyse; interpret; collate and present financial and non-financial information in order to drive strategy; enable decision making and support Nedbank Business Units; as per the business strategy.

Job Responsibilities

• Prepare budgets and forecasts within turnaround times by gathering business requirements, understanding business trends, projecting forwards and making recommendations where appropriate.
• Prepare all monthly reports by collating data, creating reports, analysing and commenting on the results.
• Meet deadlines by working within the monthly strategic calendar.
• Build and maintain strong internal and external relationships by attending relevant meetings and regular communication.
• Build trusting professional relationships by sharing professional knowledge, meeting deadlines and providing high quality work.
• Ensure all general ledger entries are accurate and correctly posted and approved by checking daily reports, performing quality control checks and querying incorrect postings.
• Perform quality control checks (daily and monthly process) by verifying data accuracy, proper authorisation and reconciling the general ledger accounts.
• Ensure compliance by following regulations, policies and procedures.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

• Diploma

Essential Qualifications

• Advanced diploma
• Bachelor of Commerce: Accounting or related degree

Preferred Qualifications- NQF level

• Newly qualified CA(SA) would be advantageous.
• Bcom Hours in Financial Accounting.

Essential Certifications

Preferred Certifications

Minimum Experience Level

• 3-5 years' experience in Accounting and Financial Management, with 1-2 years' experience in Financial Services.
• Technical /Professional knowledge - Commercial acumen which includes financial accounting principles in line with IFRS

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Business terms and definitions
• Cluster specific operations
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills

Behavioural Competencies

• Applied Learning
• Communication
• Collaborating
• Initiating Action
• Work Standards
• Managing Work

go to method of application »

Job Purpose

• To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

• 2-3 years' Business Service experience in the financial sector a must
• 2-3 years’ experience in Business Acquisition essential
• 2-3 years' Relationship management experience would be an advantage

Requirements

• Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers) is preferred
• NQF Level 5 or Higher in a Financial or Business related field essential
• Matric / Grade 12  / National Senior Certificate
• Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction

go to method of application »

Job Purpose

• To manage and lead the sales and service teams to achieve growth in market share and profitability and provide input that supports the strategy and promote the Nedbank brand. Manage and measure continuous improvements and enhancements of service delivery by building Service Management competency within department and managing relationships with all stakeholders to support the achievement of the business strategy, objectives and values through the relevant processes and governance frameworks

Job Responsibilities

• Develop and maintain a high performance sales culture by ensuring alignment of the sales strategy with team targets.
• Ensure effective risk management by monitoring compliance to policies and procedures and relevant regulatory frameworks and taking corrective action where necessary.
• Ensure optimisation of resources and work flow to increase productivity by ensuring effective resource and work allocation.
• Develop and maintain effective stakeholder relationships by ensuring that Nedbank values are followed in sales and service delivery.
• Ensure distinctive customer experience through driving the team to achieve consistent service delivery.
• Ensure client satisfaction by monitoring and analysing client experience results through the various tools and measurements and take required action.
• Ensure synergy between team networks through consistent and constant communication of expectations.
• Drive and monitor the implementation of the sales strategy against objectives and outcomes by ensuring that all businesses within your area of influence are aligned to the sales strategy.
• Develop and manage the budget according to the strategic business requirements.
• Ensure transformational target are met through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list for department.
• Enable client and stakeholder value through effective service delivery facilitated by Service Managers and technology enablers
• Deliver a world class service through others by ensuring a client centric culture through required interventions.
• Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes.
• Optimise efficiency and embed correct values by ensuring direct reports understand and support Nedbank's vision; values and strategy and are measured on delivery against these.
• Manage performance of reports and hold them accountable for managing the performance of their reports by implementing performance agreements; ensuring a clear vision; agreeing on goals and objectives; providing regular feedback on performance; recognising and rewarding achievement and take appropriate corrective action where required.
• Identify relevant development needs by assessing own performance and behaviour through formal and informal feedback.
• Drive to execute own and direct reports planned development by attending learning; seeking coaching or other industry or technical learning events and opportunities.
• Maintain a capable high performing team by identifying a talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes (e.g.. rotation).
• Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members Suring mentoring; coaching and day to day activities.
• Ensure continuous improvement goals are achieved by creating an environment whereby self; managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.
• Implement Service Management Strategies.
• Execute service objectives aligned to Cluster and business needs in accordance with cost, time and resources.
• Facilitate regular stakeholder engagements that enhance and expand Services Delivery Measurement and  NPS adoption through reporting, analytics and benchmarking.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• 5 years leading people in a related financial services industry or 5 years role related sales experience.

Technical / Professional Knowledge

• Business administration and management
• Business terms and definitions
• Communication Strategies
• Financial Accounting Principles
• Governance, Risk and Controls
• Nedbank policies and procedures
• Organisational behaviour theory
• Relevant regulatory knowledge
• Management information and reporting principles, tools and mechanisms
• Human Resource Policies And Practices

Behavioural Competencies

• Initiating Action
• Building the Sales Team
• Coaching the Sales Team
• High-Impact Communication
• Driving Successful Customer Engagements
• Aligning and Executing Sales Strategy

go to method of application »

Job Purpose

• To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives.

Job Responsibilities

• Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.
• Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.
• Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.
• Increase efficiencies through programming and automating processes.
• Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.
• Challenge model builds from around the cluster through peer review participation and ensuring best practice.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Research and make recommendations for corporate citizenship initiatives in area of influence
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
• Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.
• Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.
• Ensure business process consistency through formal communication; updating and maintaining policies.
• Ensure accuracy and feasibility through impact analysis for newly developed products.
• Review reporting and ensure accuracy through analysis and providing feedback.Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
• Manage access and change control and ensure compliance by creating change logs and restricting/providing access.
• Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Post graduate degree in Statistics/Mathematics,  CFA/ FRM/CQF

Essential Certifications

Preferred Certifications

Minimum Experience Level

• 3-5 years relevant experience in an analytical environment

Technical / Professional Knowledge

• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Microsoft Excel
• Business Acumen
• Quantitative Skills

Behavioural Competencies

• Applied Learning
• Coaching
• Communication
• Collaborating
• Decision Making
• Continuous Improvement
• Quality Orientation
• Technical/Professional Knowledge and Skills

go to method of application »

Position

• Manager: Risk Appetite and Business Risk

Job Purpose

• To provide expertise; advice; assistance; consultancy services and general support required by Nedbank for all governance; policy; process and procedural matters or issues for all risk related services and compliance matters.

Job Responsibilities

• Build and sustain business relations to ensure satisfied internal and external stakeholders.
• Ensure continued satisfaction of stakeholders by meeting turnaround times for requests and identifying and addressing issues or concerns through the provision of risk advice.
• Manage stakeholder expectations by providing management information; risk analytics; insights and strategic motivation resulting in the optimal management of these risk disciplines.
• Participate in and provide advice to Cluster Executive Committee; Management Committee and sub committees on governance; regulatory; procedural and practice matters by attending; preparing and submitting papers; challenging and monitoring.
• Manage the relationship between Nedbank Group Risk and Clusters to ensure alignment and embedding of policies and the Group Operating Manual.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Research and provide training to staff on risk.
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Optimise the risk management performance of Nedbank Cluster by assisting business to identify; recommend (through reporting; insights and risk analytics) and execute risk management strategies within the Group's defined risk appetite.
• Provide risk advice to assist and enable business to achieve its risk objectives by developing ;managing and executing policies; procedures; practices of a risk nature.
• Provide recommendations that are well supported through insights to relevant decision making body to improve risk management processes and practices.
• Manage risk by developing mandates for an effective risk management structure.
• Meet internal stakeholder requirements by providing governance; policy and advisory services.
• Report on the risk management process by generating and presenting risk reports.
• Ensure the requirements of risk; governance and compliance are addressed by embedding a risk culture within Nedbank Cluster.
• Provide advice by responding to ad hoc risk requests and queries.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Minimum Experience Level

• 4-6 years relevant experience in Risk Management, Business Risk Management, Enterprise-wide Risk Management (preferably in banking)
• Experience Researching and providing advice to business on risk.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Commerce: Degree Risk management / Finance/ Economics/ Internal Audit, Advanced Diplomas/National 1st Degrees

Preferred Certifications

• Institute of Risk Management of South Africa (IRMSA) and/or similar
• CFA (Charted Finance Analyst)
• CA (Charted Accountant)
• FRM (Financial Risk Management)

Technical / Professional Knowledge

• Banking knowledge
• Industry trends
• Relevant regulatory knowledge
• Risk management process and frameworks
• Business writing skills
• Business Acumen
• Risk Management
• Principles of Programme Management

go to method of application »

Job Purpose

• To manage and lead the Account Management team to achieve growth in market share and profitability and provide input that supports the strategy and promote the Nedbank brand. The role will report to Executive: Sales Head.

Job Responsibilities

• Manage a team of Senior Portfolio Managers, Account Managers and Key Account Consultants with a view to managing a partnership model that creates customer volumes enabling Nedbank to distribute it’s on and off licence solutions through. A key account manager (KAM) model is a customer relationship management (CRM) approach that focuses on developing and managing relationships with a company’s most important customers
• This model is responsible for understanding Nedbank Insurance and partnership needs and developing relationships that enable business growth and success
• This role is responsible for creating and managing income statements per partnership account as well as defining what success looks like
• The partnership accounts within Nedbank are managed according to shifts in penetration – front book and back book – this role is responsible for managing this
• This role needs to ensure that we have a Strategy per partner
• The Account Management model requires sales and marketing professionals to identify key accounts, map out the customer experience, and drive customer loyalty
• The Account Management model is responsible for building trust between Nedbank Insurance and the partner, as well as Nedbank Insurance Functional areas, to ensure growth and continuity of the partnership
• The model also enables a company to acquire more customers, expand into new markets, and develop successful long-term partnership with key accounts
• Responsible for overseeing the development and implementation of the sales and marketing strategy plans and initiatives
• This includes identifying and executing on the most effective and efficient sales and marketing tactics, developing a metrics and KPI framework to track and measure performance and progress and developing and maintaining productive relationships with clients and partners
• The position requires strong organisational skills, project management aptitude, and the ability to analyse data and identity trends
• The portfolio manager should be an effective communicator, adept at presenting ideas and results to senior management, and have the ability to work cross functionally with multiple stakeholders

Job Responsibilities Continue

• Develop and maintain a high-performance sales culture by ensuring alignment of the sales strategy with team targets
• Effectively track and deliver on all actions
• Execute on plans and strategies that align with business objectives
• Management of the mid-level managers reporting into this position, providing guidance, and directing their workload activities to ensure timescales and requirements are met
• Development and successful delivery of stakeholder engagement plans in accordance with the Nedbank Insurance 
• Development of a comprehensive communications strategy, aligned with the Nedbank Insurance 
• Ensure effective risk management by monitoring compliance to policies and procedures and relevant regulatory frameworks and taking corrective action where necessary
• Ensure optimisation of resources and workflow to increase productivity by ensuring effective resource and work allocation
• Develop and maintain effective stakeholder relationships by ensuring that Nedbank values are followed in sales and service delivery
• Ensure distinctive customer experience through driving the team to achieve consistent service delivery
• Ensure client satisfaction by monitoring and analysing client experience results through the various tools and measurements and take required action
• Ensure synergy between team networks through consistent and constant communication of expectations
• Drive and monitor the implementation of the sales strategy against objectives and outcomes by ensuring that all businesses within your area of influence are aligned to the sales strategy
• Financial management of the allocated budget in line with Nedbank Insurance strategic financial objectives, including preparing and understanding budgets vs. actuals, planning, and forecasting
• Ensure active and successful growth of Nedbank market share across existing and new clients by driving the sales team targets
• Ensure transformational target are met through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list for department
• Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self; managers and team participation in Nedbank culture building initiatives
• Deliver a world class service through others by ensuring a client centric culture through required interventions
• Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes
• Optimise efficiency and embed correct values by ensuring direct reports understand and support Nedbank's vision; values and strategy and are measured on delivery against these
• Identify relevant development needs by assessing own performance and behaviour through formal and informal feedback
• Drive to execute own and direct reports planned development by attending learning; seeking coaching or other industry or technical learning events and opportunities
• Maintain a capable high performing team by identifying a talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes (e.g. rotation)
• Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members Suring mentoring; coaching and day to day activities
• Ensure continuous improvement goals are achieved by creating an environment whereby self; managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant industry specific qualification in Finance or Sales qualification

Minimum Experience Level

• 5 years leading people in a related financial services industry or 5 years role related sales experience.

Technical / Professional Knowledge

• Business administration and management
• Business terms and definitions
• Communication Strategies
• Financial Accounting Principles
• Governance, Risk and Controls
• Nedbank policies and procedures
• Organisational behaviour theory
• Relevant regulatory knowledge
• Management information and reporting principles, tools and mechanisms
• Human Resource Policies And Practices

Behavioural Competencies

• Initiating Action
• Building the Sales Team
• Coaching the Sales Team
• High-Impact Communication
• Driving Successful Customer Engagements
• Aligning and Executing Sales Strategy