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Tiger Brands Limited, a Top 40 JSE Limited company whose footprint extends across the African continent and beyond, is one of the largest manufacturers and marketers of FMCG products in Southern Africa, and has been for several decades.
Tiger Brands has been built over many decades through the acquisition and clustering of businesses. Our strategy for succe...
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THE JOB AT A GLANCE
As a Brand Manager: Dilutables, your portfolio will comprise of iconic brands such as Rose’s, Hall’s, Brookes, Low-Cal, Tru-Lem and Sixo, you will report into a Marketing Manager. You execute brand plans while achieving short- and medium-term sustainable and profitable growth for your brands. You will achieve this by leveraging consumer and shopper insights to craft brand/s that consumers love, and by executing compelling brand plans that are delivered through exceptional brand experiences in terms of innovation, communication and activation. On a daily basis this involves articulating and delivering the full marketing mix for your brand. You will work with key stakeholders, leveraging their expertise to optimise the marketing mix including pricing, promotions, product innovation and packaging.
Responsibilities
WHAT YOU WILL DO
- Translate marketing insights and analysis of key issues and opportunities into commercially clear & compelling Brand Plans - detailing execution of Category Strategy, Pricing & Channel Strategy, Promotions Plan and Innovation Plan to deliver agreed
growth agenda (volume, value, profit)
- Identify, define, develop, deliver & track insight-driven innovation and renovation that is accretive to the brand and category (volume, value, profit). This includes defining the product & packaging solution, for customer team the trade solution, and for consumers compelling communication
- Partner with the Consumer Insights team to generate brand-relevant insights from all touchpoints, including market & internal analytics, competitive intelligence, consumer behaviour, trend data and other appropriate sources
- Lead creative agency through the Communication Strategy process for your
brand(s), culminating in the delivery of a Communication Strategy sign off and campaign judging and sign-off of above-the-line and below-the-line campaigns vs the agreed brand blueprint
- Ensure key day-to-day Brand Management tasks are executed fully and to a high level of quality including S&OP forecasting, media planning, customer promotion tracking, Marketing Investment spend and management, quality tracking, brand health and share tracking and range management
WHAT YOU WILL BE MEASURED ON
- Brand(s) Net Sales volume and value growth
- Marketing ROI
- Brand health
- Market share (%)
- Brand profit / Gross margin
- Weighted / numeric distribution
- Innovation Performance
- Environment created
- Innovation performance
- Strategic insight
Qualifications
WHAT YOU NEED TO BRING
Key attributes and competencies
- Well-rounded consumer goods experience – spanning Marketing and preferably Customer Marketing roles
- Consumer obsession and insights-driven – an enquiring mind, and sense of curiosity with a thirst for understanding how consumers operate within your category and use that to drive strategy and decision making
- Strategic savviness and financial acumen – with the ability to shape a plan to grow your category, drive its execution, and understand the trade-offs involved in pulling various levers
- Route to market know how – a robust understanding of both modern and general trade
Experience
- 3+ years brand management experience with a proven track record of working across functions to deliver marketing excellence and brand growth
- BBusSci/BCom preferable
- Proven record of successful brand development and Idea to Market strategies
- Demonstrated ability to develop innovative consumer goods propositions based on rich consumer insights
- Experience working on Beverages brands will be advantageous
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THE JOB AT A GLANCE
- To manage the maintenance of all production equipment to ensure production can run efficiently.
Responsibilities
WHAT YOU WILL DO
- Maintenance of processing, packing and labelling Equipment in the plant.
- Make sure equipment is safe for production and the environment
- Daily routine checks, inspections, lubrication and minor adjustments.
- Hourly Inspection of seaming quality and take necessary actions
- Daily condition monitoring of fillers, seamers and conveyors
- Conduct equipment audit and plan task for maintenance
- Conduct problem solving for all breakdowns
- Update operators workstation action log
- Condition of work bench, toolbox and cupboard – Apply 5S principle
- Identify minor defects daily and problem solve sources of contamination
- Ensure all work orders are returned daily with correct feedback
- Do plant walkabouts every morning and generate action to improve equipment reliability
- Improve operator skill in your area of responsibility
Qualifications
WHAT YOU’LL BRING TO THE TABLE
Key attributes and competencies
- Core knowledge – Experience in the operation and maintenance of seamers – Angelus seamers
- Academic – Qualified and trade tested artisan (preferably a Fitter & Turner) with sound knowledge and experience on seamers. Practical knowledge and experience of lathe work (turning) welding (arc, argon, gas, brazing & soldering) and cutting
- Computer literacy
- Practical knowledge and experience of a maintenance management system e.g. Pragma or DMS would be advantageous
- Must be prepared to work overtime and shifts
- Able to work in a team
- Ability to work under pressure
- Problem solving abilities and fault finding
- Attentive to detail, innovative and quality orientated
Essential skills and qualification
- Qualified Seamer Mechanic with trade test
- N3 qualification as a minimum requirement
- 5 years as a seamer mechanic within the FMCG manufacturing
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THE JOB AT A GLANCE
To maintain mechanical and electrical equipment in good order by adhering to maintenance procedures to enable the operations to meet production targets.
Responsibilities
WHAT YOU WILL DO
- To minimise plant downtime through efficient & effective maintenance in line with good engineering practice & the Company’s Standard Operating Procedures
- To maximise Plant efficiency through continuous improvement
- To adhere to Company health and safety procedures and the OHS Act
- Electrical and mechanical maintenance on the plant as well as on equipment
- Attending to plant breakdowns
- Preventative maintenance and planning
Qualifications
WHAT YOU'LL BRING TO THE TABLE
Required Prior Learning
- Must have a N3 qualification (preferably N5)
- Trade-certified Millwright qualified with strong mechanical and electrical knowledge & experience
- Minimum 5 years’ previous experience in a similar position (preferably in the FMCG environment)
- Computer literacy: MS Office
- Previous experience in food processing and packing will be a distinct advantage
- Able to work shifts & overtime
Required Competencies, Skills & Knowledge
- Detail orientation
- Able to work independently
- Strong technical skills
- Problem-solving
- Decision-making ability
- Action orientation
- Work standards
- Quality orientation
Type of machinery
- Rotary equipment such as fillers
- De-palletisers / Palletisers
- Heating and cooling systems and machinery
- Electrical Panels and installations
- Compressors, heat exchangers
- Packing and filling machines
- Conveying, elevators and transport systems
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THE JOB AT A GLANCE
Coordination, planning and maintenance execution of electrical maintenance of machinery and equipment for production department as well as performing required maintenance when necessary. Manage a team of qualified artisans as well as assistants and seasonal personnel in the electrical department.
Responsibilities
WHAT YOU WILL DO
- Coordinate the allocation of tasks to maintenance staff
- Ensure that work is completed as per schedules and as per requirements
- Supervise maintenance staff
- Training of maintenance staff
- Manage and execute small projects
- Manage maintenance within budget limits
- Administer the DMS system (PMS)
- Maintenance of factory equipment
Qualifications
WHAT YOU'LL BRING TO THE TABLE
Required Prior Learning
- Qualified and trade tested artisan (Electrician, Millwright, National Diploma: Electrical Engineering, Mechanical Qualification advantage)
- Minimum of 5 years' experience in a food manufacturing environment
- Experience at a supervisory level minimum 3-5 years
- Sound Knowledge of the OHSACT
- Experience with the operation and maintenance of pumps, conveyers, shakers, filling & seaming, palletisers, boilers, refrigeration, can handling equipment, HT reticulation, distribution and generator plants
- Computer literacy (Word, Outlook & Excel)
- Practical knowledge and experience in the administration of a PM system
Required competencies, skills and knowledge
- Call out and stand-by responsibilities, including overtime work as required
- Able to supervise a team and train team members
- Problem solving abilities and fault finding
- Knowledge of workplace improvement systems
- Able to function independently
- Good communication skills
- Advance exposure to PLC’s
- Pro-active and responsive to situations
- Sense of urgency critical
- Planning and execution skills
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Job Description
THE JOB AT A GLANCE
This position will play a vital role in ensuring the smooth operation of manufacturing machinery and equipment. This will involve conducting regular maintenance, troubleshooting any issues that arise, and performing repairs as necessary.
Responsibilities
WHAT YOU WILL DO
- Maintenance of machines, e.g. (conveyors, shakers, elevators, graders, mono & centrifugal pumps, pipelines, water reticulation equipment, pneumatic & hydraulic equipment etc.)
- Lubrication of machines and equipment
- Manufacturing and installation of equipment
- Daily condition monitoring of machines & equipment
- Assisting operators during change-over
- Use the Maintenance Management System
Qualifications
WHAT YOU'LL BRING TO THE TABLE
Required Prior Learning
- Qualified and trade-tested Fitter & Turner
- ± 3 years of FMCG manufacturing experience
- Knowledge and experience of fruit canning machinery would be advantageous
- Experience in the operation and maintenance of conveyors, shakers, elevators, graders, palletisers, mono & centrifugal pumps, pipelines, water reticulation equipment, pneumatic & hydraulic equipment
- Practical knowledge and experience of lathe work (turning), welding (arc, argon, gas, brazing & soldering) and cutting
- Computer literacy (MS Office)
- Practical knowledge and experience of a Maintenance Management System, e.g. Pragma or DMS would be advantageous
Required competencies, skills and knowledge
- Must be prepared to work overtime and shifts
- Able to work in a team
- Ability to work under pressure
- Problem-solving abilities and fault-finding
- Attentive to detail, innovative and quality-orientated
- Knowledge of Continuous Improvement programs i.e. MECP would be advantageous
- Able to function independently
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WHAT YOU WILL DO
- Compilation and updating of equipment registers (safety gear)
- To ensure that machinery used in the unit is maintained set correctly and free of safety hazards
- Input and print job cards on the planned maintenance system
- Provide technical support to machine operators
- Conduct routine maintenance and maintenance inspections
- Practice preventative maintenance
- Maximize performance on all equipment
- Complete job cards, log books and inspection reports
- Compile electrical drawings/schedules for the plant
Qualifications
WHAT YOU'LL BRING TO THE TABLE
Required Prior Learning
- Qualified, trade-tested Electrician
- 2-5 years electrical experience in a manufacturing environment
- Previous experience in food processing and packing will be a distinct advantage
Required Competencies, Skills and Knowledge
- Exposure to PLC’s
- Computer literacy and exposure to Preventative Maintenance System
- Interpersonal relationship skills
- Team player within the multi-functional team
- Call out and standby responsibilities, including overtime work as required
- Situational problem-solving abilities
- Proactive and responsive to situations
- Troubleshooting ability
- Sense of urgency
- Able to read electrical drawings
- Instrumentation experience required
- Willing to work on a shift basis
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Job Description
- You will be responsible for ensuring that the appropriate level of stock is available for sales at each distribution center including the hub to meet projected customer demand at lowest possible costs to the business and at targeted customer service level.
Responsibilities
- Depot Replenishing - Determining depot replenishment requirements based on forward estimates, historical stales, stock on hand/ in transit, forward orders, forward production plans, national and target weeks covers. Communicating with load planners with regards to requirements.
- Distribution Load Planning: Communicating with call Centre and production planners for ex-factory loads. Co-ordinating with 3rd party transporters / haulers and warehouses for vehicle scheduling with LCT to ensure optimum transport utilization. Communicating with depots to ensure correct batches are loaded. Communicating with factory load planners and the Quality department to ensure efficient release of product for loading/replenishing. Managing customer and depot returns.
- Managing customer and depot returns - Management of stocks with regard to out of stocks and over stocks, discontinuations and launches, communicating with depots with regard to stock receipts, stock age reports, generating and analyzing stock age reports.
- Ensure execution - Analyze and communicate relevant information to supply across supply chain and constraints on warehouse & transportation risks; details impacts of proposed actions and trade offs, ensure actions are realistic and achievable.
Qualifications
Key Professional Competencies
- Core knowledge – Transport planning & execution, Warehousing, Transport administration, Customer Service, Supply planning, Order handling, WMS systems, Supply Chain collaboration
Key foundational competencies
- Academic – Analytical skill, Operations management skill, Commercial acumen, Project Management, Risk management, Problem solving, Decision making
- Leadership – Leading with Integrity and respect, Developing myself & others, Managing change, Driving long-term results, Taking the Tiger perspective, Thinking Innovation, Embracing Diversity, Staying a Step-Ahead
- Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Creativity, Continuous learning
Experience
- Function –7-10 years experience in supply chain covering Planning, Customer service, Logistics
- Industry – FMCG or logistics
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THE JOB AT A GLANCE
You are a trusted, strategic adviser. You support the implementation and management of quality management systems and HACCP. Manage measuring and testing equipment and processes. You will lead the quality improvement program. Support innovation & change, manage people, culture and linkage.
Responsibilities
WHAT YOU WILL DO
- Under the direction of the Category Quality Manager, you implement quality systems
- Ensure adherence and maintenance of QMS administration
- Drive & track quality KPI’s
- Coordinate and host external audits
- Develop and maintain relationships with external stakeholders
- Ensure compliance to all relevant legal, statutory and internal requirements/standards and validation thereof
- Implement, maintain and test site traceability systems
- Site custodian of all specifications and ensure adherence
- Implement, monitor & review HACCP studies
- Advise on and validate cleaning procedures
- Test incoming raw material and drive compliance to specification
- Oversee laboratory operations and adhere to safety standards
- Decide final disposition for non-conformance product (Product non-conformance management)
- Coordinate and drive site MECP quality pillar
- Lead quality loss reduction project
- Champion quality culture building activities
- Participate in business unit and group community of practices
- Act as Custodian of quality gate keeping (TIP) process
Qualifications
WHAT YOU'LL BRING TO THE TABLE
Key attributes and competencies
- Commercial savviness & business understanding – willingness to deliver as per operational requirement, cost management against set budget
- People expertise – Excellent communication skills written and oral, delegating responsibilities, effective employee relation skills
- Inspirational collaboration – Excellent planning ,organising and execution skills, integrity and credibility
Experience
- Bachelor’s degree or equivalent qualifications in natural science/engineering\
- TQM or Quality qualification advantageous (TPM/WCM/Lean)
- Minimum of 5 years' experience in Manufacturing
- 2 years experience in facilitating leadership teams
- Experience in managing external audits
- Familiarity with project management approaches
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THE JOB AT A GLANCE
You are accountable for the development & delivery of strategic Shopper Plans by Channel/Cluster (incl. digital & e-comm) providing clear direction for category & brand presence, value, & shopper engagement to profitably maximise basket conversion & drive category/ brand growth in line with the Brand Must Win Battles & Commercial Objectives. These plans are to be built on a platform of robust commercial analytics of portfolio & pricing dynamics/scenarios ensuring that competitive brand positioning, shopper/trade value, & business profitability are optimised. You are expected to elevate the contribution of Shopper Marketing within your Business Unit, continuously develop your personal capabilities, and contribute to making Tiger a great place to work.
Responsibilities
WHAT YOU WILL DO
CATEGORY & SHOPPER UNDERSTANDING
- Motivate for & deliver Shopper Research, extracting key insights & delivering recommended action plans to leverage the associated growth opportunities
- Scope out & evaluate all shopper media platforms & touchpoints across channels/clusters as a basis for media selection in support of shopper plans
- Undertake deep dive category & basket analytics to identify shopper-led trends, upside opportunities, & potential threats at category & brand across channels/clusters
STRATEGIC SHOPPER PLANS
- Work closely with Marketing to develop strategic shopper plans (incorporating shopper presence, value, & engagement) in support of brand equity building/share gains, innovation launches, & purchasing behaviour to drive brand participation in targeted consumption occasions & usage, determining & managing associated shopper activation budgets
- Collaborate with Trade Marketing to build Channel/Cluster “Look of Success,” launch GTM plans, & shopper campaigns to deliver the strategic shopper plans as well as Channel/Custer/Customer specific initiatives to take advantage of identified basket conversion opportunities for category / brand.
- Support Trade Marketing in building commercial arguments for customers & providing strategic shopper inputs into Joint Business Planning & Category Reviews.
- Quarterly strategy reviews are to be undertaken and Shopper Marketing Plans revised accordingly in response to changing market dynamics, new opportunities, & Identified risks.
REVENUE MANAGEMENT
- Work closely with Revenue Management & Trade Marketing to:
- review pack: price architecture by channel/cluster to competitive satisfy shopper needs & optimise range performance for TB & the trade
- determine optimised promotional mechanics & pricing levels by channel/cluster to drive brand switching & profitably build basket size/mix in line with shopper plans
PERFORMANCE MANAGEMENT
- Ensure that all shopper marketing plans are executed on time & in full, delivering the objectives/ROI set, timeously addressing delays & shortfalls
- Proactively drive launch GTM to maximise the impact & traction of brand innovations in targeted trade outlets
- Prepare routine reviews of category & brand performance (sales out / basket KPIs) detailing causes of gaps & proposing responsive actions to address shortfalls & capitalise on opportunities
- Support Trade Marketing in Customer Reviews & JBP Status Updates with shopper-led insights & recommendations on growth driving initiatives.
WHAT YOU WILL BE MEASURED ON
GROWTH PIPELINE
- Achievement of the total budget for the Business Unit (NSV / Volume/ Margin / EBIT)
- Execution Excellence of Perfect Stores, Innovation GTM, & Pricing
- Delivery of Shopper Marketing Plans
SATISFY CUSTOMER NEEDS
- Customer Rating of Customer Marketing
- JBP Live & Actioned
EFFECTIVE COST MANAGEMENT
- ROI on shopper campaigns & promo pricing
- Activation & expense budgeting
AUDIT FINDINGS
- No negative audit findings
EFFECTIVE TEAM MANAGEMENT
- Personal development & career plans
PRESENCE – ranging, merchandising, permanent visual materials & messaging
VALUE – pack/price offer, promotional pricing/mechanics, SOV, messaging
ENGAGEMENT – theme & tactical campaigns & activations (incl. customer led)
Qualifications
WHAT YOU NEED TO BRING
SHOPPER LEADERSHIP
- Leverage understanding of shoppers & their role of in category/brand growth to build credibility with & establish effective working relationships with marketing, Trade Marketing, RM, Sales, & Ops, whilst establishing credibility & influence with key customers
ANALYSIS & INSIGHTS
- Demonstrated understanding of the key processes of shopper analytics, with confidence in working across market, basket and research data to extract meaningful and actionable insights
PROJECT MANAGEMENT
- Effective project management skills, proactive performance management and commitment to the achievement of business objectives set
IMPACTFUL COMMUNICATION
- Strong communication and presentation skills to build compelling shopper stories that engage and influence both internal & external audiences securing their active support
EXPERIENCE
- 3-year bachelor's degree in a commercial field
- 2-3 years' work experience across FMCG Trade/Category/RM
- Category management experience is advantageous
- Time in Brand Marketing is considered useful
Method of Application
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