Current Vacancies at Shoprite Group of Companies

Job Objectives

• System coordination of supplier accounts optimize most profitable ordering patterns/frequency
• Item parameter setting and data analysis to enable optimal forecasting results
• Product lifecycle management
• Place supplier purchase orders to ensure achievement of inventory and service
• Maintain service level deliverables
• Promotional planning and replenishment
• Forecasting exception management
• Project Management
• Data analysis and reporting

Qualifications

• TERTIARY EDUCATION: BCom Degree in Supply Chain (or related)

PREVIOUS EXPERIENCE:

• Minimum 2 years relevant experience

KNOWLEDGE / SKILLS:

• Product and market knowledge
• Microsoft Excel 
• Communication skills,
• Ability to analyse big data and work in a pressurized environment

go to method of application »

Job Objectives

• Support the creation and implementation of Shoprites brand strategies with the Brand Manager and Marketing Manager, and effectively monitor the progress and impact of the strategy through analysis of sales, customer data and other performance measures.  
• Ensure all communication content and channels, media selections and related endeavors are aligned with the Shoprites brand strategy. 
• Support the Brand Manager in the day-to-day running of the brand’s various activities. 
• They will be accountable for their own brand, communication, campaign, media and production projects as delegated to them. 
• Develop and sustain the brand for new businesses, ensuring alignment of brand strategy with the overall business strategy and core marketing strategy. 
• Develop and maintain long term, profitable relationships with customers and suppliers, determining and evaluating potential customers, customer segmentations and suppliers, and ensure effective communications.  
• Constantly measure the effectiveness of the implementation of all marketing strategies and provide reports on this to the rest of the team.  

Qualifications

• Degree or diploma in Marketing, Brand Management, IMM or similar   

Experience

• +3 years’ experience in marketing or similar environment, with experience executing brand management and communications strategy for a large and well recognized brand/ organization.  
• Strong commercial acumen and understanding of the media landscape within the broader retail industry.
• In-depth experience supporting advertising or marketing initiatives for retail, FMCG or similar brands or products though multiple media channels (social media, print, digital, etc.).  
• A strong marketer from a branding and strategy perspective with proven track record 

Knowledge and Skills

• Strong proficiencyin Ms Office – and presentation skills to C-suite level 

go to method of application »

Job Objectives

INDIVIDUAL

• Dispensing

OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS

• Pharmacy administration
• Housekeeping
• Stock control
• Customer service
• Sales
• Compliance
• Marketing campaigns

MANAGEMENT

• Operational work planning.
• Priority setting and scheduling of staff.
• Operational performance monitoring.
• People and enabling capacity management/Resourcing.
• Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, and Cash office.
• Resolve escalated operational issues.
• Budget management.

LEADERSHIP

• Developing and tutoring staff, interns, and assistants.
• Motivate and discipline the team.

Qualifications

Essential

• Bachelor of Pharmacy degree/ equivalent qualification.
• Registered as a pharmacist at the South African Pharmacy Council (SAPC).

Desirable

• Registered as a tutor.

Experience

Essential

• Experience in managing staff.
• Experience working in a retail pharmacy environment.

Knowledge and Skills

• Knowledge of Retail operations.
• Knowledge of dispensing systems and ordering systems.
• Knowledgeable with regard to pharmacy legislation.
• Knowledge of financial management principles and systems.
• Computer literacy – MS Office skills.
• Unisolv experience.
• Marconi experience (advantageous).
• Effective conflict management skills.
• Excellent interpersonal and customer-centric skills.
• Excellent organizing and planning skills.
• High level of attention to detail.

go to method of application »

Job Objectives

Medication Knowledge

• Possess comprehensive knowledge of various medications, including their uses, dosage instructions, potential side effects, and interactions.
• Provide accurate and up-to-date information to customers regarding their prescribed medications or over-the-counter products.

Prescription Assistance

• Assist customers with prescription-related inquiries, such as prescription refills and medication availability.

Medication Counseling

• Offer advice and guidance to customers on properly using their medications, including recommended dosages, administration techniques, and potential side effects.
• Promote medication adherence and patient safety.

Over-the-Counter Product Recommendations

• Recommend suitable over-the-counter products to customers based on their self-reported symptoms and needs.
• Provide information on proper usage, potential side effects, and any drug interactions to be mindful of.

Drug Recalls and Alerts

• Inform customers about drug recalls or safety alerts issued by regulatory agencies or pharmaceutical manufacturers.

Medical Aid Inquiries

• Assist customers with inquiries related to medical aid coverage and benefits.

Adverse Event Reporting

• Manage and document customer complaints or reports of adverse drug reactions.
• Follow established procedures for reporting and escalating incidents to the appropriate regulatory authorities or the manufacturer's adverse event reporting system.

Customer Data Privacy and Compliance

• Ensure the confidentiality and security of customer health information in compliance with health privacy laws and regulations.
• Adhere to pharmacy policies and procedures related to data protection and customer confidentiality.

Performance Management

• Drive daily performance with the team to ensure service level agreements (SLAs) and other business targets are achieved.
• Maintain self-motivation to consistently meet or exceed performance expectations.

Customer Service

• Provide exceptional service to both internal and external customers, ensuring their needs are met promptly and professionally.

Continuous Improvement

• Proactively identify and address areas of opportunity for improvement within the call centre operations, contributing to overall efficiency and effectiveness

Knowledge Updates and Education

• Continuously update job knowledge by studying new product descriptions and participating in educational opportunities.

Patient Records Management

• Maintain and update patient records accurately and securely.

Administrative and Housekeeping Tasks

• Perform related administrative and housekeeping tasks and other functions as deemed necessary to ensure smooth operations.

Ad Hoc Duties

• Perform any other reasonable ad hoc duties as required by the pharmacy.

Good Pharmacy Practice

• Ensure adherence to good pharmacy practice standards in all aspects of the role.

 Qualifications

Essential 

• Registered with the South African Pharmacy Council (SAPC) as a Pharmacist Assistant Basic or higher.
• Qualified Pharmacist Assistant Basic or higher.

Experience

Essential

• +2 years experience working as a Pharmacist Assistant Basic/Post Basic /Technician.

Desirable

• Previous experience working in a similar role and industry.

Knowledge and Skills

• Knowledge of dispensing systems and patient management systems.
• Extensive knowledge of pharmaceuticals and medications.
• Exceptional verbal and written communication skills.
• Active listening and empathetic attitude towards customers.
• Excellent problem-solving and decision-making abilities.
• Attention to detail and ability to accurately input and retrieve information.
• Flexibility to work in rotating shifts or irregular hours.
• Familiarity with insurance processes and claim submissions.
• Understanding of healthcare regulations and patient safety guidelines.
• Proficiency with technology, especially computers, software applications, and phone systems.
• Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.

go to method of application »

Job Objectives

• Investigation and recovery of Utilities over-charges and reduction of back-charges. 
• Assistance with the management of tariff conversions.  
• Assistance with Power Factor Correction verification. 
• Invoice capturing, verification and processing. 
• Electricity meter installation verification. 
• Management of relationships between the Utilities department, clients and  service providers. 
• Professional handling of utilities related queries and feedback to clients. 
• Data capturing.

Qualifications

• Essential: Any applicable post graduate qualification 
• Desirable: Grade 12 - with maths 

Experience

• Essential: Experience in MS Excel and MS Word. 
• Desirable: Experience in a Utilities environment

Knowledge and Skills

• Ability to work in a team setting. 
• Ability to work in a demanding and challenging environment. 
• Ability to communicate effectively with team members, clients and suppliers. 
• Ability to use initiative in dealing with challenges as and when they arise. 

go to method of application »

Job Objectives

• Provide support to SAP environment to ensure enhancement and maintenance
• Apply SAP Basis knowledge across the Shoprite systems landscape, supporting the portfolio in providing best-practice expertise.
• Work with Senior SAP Engineers to understand business and customer requirements in the context of the current business environment and provide inputs for future opportunities.
• Identify and implement the suitable solution(s) and alternatives that address the business needs/requirements and exceed customer expectations.
• Execute operational tasks as required through the creation and implementation of rigorous processes and controls.
• Participate and acquire an understanding of project technical activities and apply technical projects tasks in an SAP Basis context according to the requirements
• Comply with all principles and quality criteria to deliver according to commitments.
• Execute SAP system builds including HA and DR (Disaster Recovery).
• Administer ABAP, Java, and Fiori as required.
• Show flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
• Understand and stay up to date with current trends in Information Technology and specific current and future technologies

Qualifications

• Matric with relevant and demonstrable job-related experience in SAP Basis.
• Degree in Information Systems / B.Sc. Computer Science / B.Eng. (or similar)

Experience

• +2 years' experience in SAP Basis environment.

Knowledge and Skills

• Good understanding or exposure of SAP Basis environment.
• Exposure of being part of the agile projects teams with a particular emphasis on collaboration of Engineering teams.
• Self-motivated and driven with strong integrity - take accountability for actions and mistakes.
• Time management – establish priorities and manages time effectively. Creates clear action plans which includes tasks and timelines. Takes account of possible changing circumstances.
• Collaborative partnering – think and act independently as well as collaboratively. Actively build crossfunctional stakeholder relationships.
• Communicator - approachable, adopt a range of communication styles to facilitate successful outcomes within the team and cross-functionally in a matrix structure.
• Conflict resolution and resilience - open, honest, and direct in giving and receiving constructive feedback. ‘Bounce back and try again’ attitude during adversity.
• Quality Orientation – Detailed and quality focused – Has an affinity for detail, structure, and efficiency. Is diligent and vigilantly watches over work processes, tasks, and outputs to ensure accuracy while independently actioning and correcting any quality concerns.
• Take initiative, adapt, and respond to change - Adapting and responding to change - adjusts to a fast pace.
• Innovation and solution-orientated – develop ideas and identify alternative approaches to the prevailing processes and practices. Displays curiosity and an openness to innovative ideas. Demonstrates imagination and creative thinking. Modifies and adapts current methods and approaches to better meet needs. Takes accountability for embracing new products, methods or systems that are introduced.
• Passionate about technology, the user experience, and solutions - an ongoing growth and learning mindset, staying abreast of innovative technologies, and actively participating and leading in a fast-paced, competitive, and changing landscape.

go to method of application »

Job Objectives

Employee Centric Delivery:

• Providing administrative support
• Adhering to legislative as required by the functional role.
• Escalating concerns or challenges immediately to ensure an efficient flow of work is maintained.

People (Self, Team & Organisational):

• Participating in and aligning with the Freshmark team to deliver solutions and services to the business.
• Participating in various team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued.
• Participating in various team activities

Financial, Reporting & BI:

• Ensuring accuracy in data input and relevant reports as applicable to the functional area.
• Using official data sources to inform administrative outputs.

Future-Fit:

• Participating in the integration and effective flow of work with other service areas and business.
• Suggesting or sharing ideas related to relevant administrative functional technology requirements where required.QualificationsDegree in Human Resources or a related field (essential)Knowledge and SkillsProficient in Microsoft Excel.
• Tech-savvy with the ability to quickly learn new software and tools.
• Strong analytical and organizational skills.
• Excellent communication and interpersonal abilities.

go to method of application »

Job Objectives

• Coordinate, validate and manage daily and promotional print advertising materials, as well as handling print–related communications with advertising agencies and managing the distribution and displaying of daily and promotional print material. 
• Liaise and interact with relevant buyers and branches to secure promotional lines and prepare forupcoming promotions.
• Monitor advertising product descriptions and pricing on the advertising system, including liaising with relevant buying teams or department to validate the accuracy of the product description and pricing.
• Utilise applicable advertising system to upload and makes changes to product description and Pricing.
• Align all marketing / communication (advertising) with the main marketing strategy in terms of the look, feel, price and product offering. 

Qualifications

• Degree or Diploma in Marketing or working towards – (essential).

Experience

• +1 years’ relevant experience in a similar role with exposure to printing and advertising media, and related coordination activities and collateral/material – (essential)

Knowledge and Skills

• Practical knowledge of advertising and marketing – (essential).
• Practical experience in retail marketing, shopping centre promotions etc., or general marketing within the retail or FMCG sector - (desired).
• Proficiency in Microsoft Office 365 with intermediate level of Excel and PPT skills – (essential). 

go to method of application »

Job Objectives

Logistics 

• Plan, organize and supervise the execution of daily warehouse operations including controlling the receiving, movement, and distribution of IT equipment into and out of the warehouse. 
• Supervise the allocation and dispatching of orders, ensuring timely stock shipment to correct destinations for new store openings, projects, ad-hoc requests, and support users. Prioritize dispatch of orders according to business urgency / needs (e.g., pop up stores, store openings, emergency orders). 
• Receive equipment and schedule the issuing of new stock, ensuring stock is issued according to availability, shipment expectations and project scheduling. 
• Schedule and execute supplier deliveries. 
• Execute warehouse resource management processes and space allocations for incoming shipments. 
• Execute receiving procedure and stock flow through to staging, workshop, warehouse, or end user. 
• Ensure stock rotation on stock issued. 
• Execute maintenance on stock handling equipment, shelves, and personal protection equipment. 
• Build integrity maintenance including security systems and access control and oversee housekeeping. 

Capturing and System Administration

• Oversee the consistent application of the IT warehouse system regarding receipt and issuing stock. This includes ensuring receiving stock is captured accurately, that incoming orders are tracked and GRV capturing is executed in the dispatch bay. 
• Liaise with international trade department on international shipments for invoices and clearance documentation. 
• Monitor, track local shipping, and courier services, ensuring accurate and timely delivery. 
• Update various project stock sheets with stock quantities, SOH (Stock on Hand), stock issued, stock received. 

Reporting 

• Update the IT SAP account with regards to consumable items. 
• Execute reporting requirements including bulk order usage and stock allocation reports, supplier back- order reports, stock ledger updates, missed shipments and courier waybill tracking, stock to be staged and in staging and any other special reports that may be required. 
• Update new store listings and report on any outstanding orders to line and relevant field manager. 
• Support the audit department with all requirements for monthly financial stock takes. 

Team and Client Relationships 

• Motivate, direct, and oversee the performance and delivery of the team, ensuring the team is enabled to deliver on their performance objectives (incl. performance appraisals, disciplinaries, leave, training). 
• Maintain stock supplier relationships. 
• Provide client services regarding feedback on stock arrival queries, escalations, and general email correspondence. 

Qualifications

• Grade 12 certificate

Experience

• +5 year's experience in a warehouse supervisory or similar role with good knowledge and experience overseeing a receiving and dispatch operation.

Knowledge and Skills

• Knowledge of warehouse operations and processes and inventory management. 
• Proficiency in MS office 365 with a foundational knowledge of Excel. 
• Experience working with data entry software (e.g., SAP). 
• Experience in an IT warehousing environment.
• Strong customer-first thinking – Understands customers and how best to serve them; committed to providing high-quality customer service and ensuring customer needs and expectations are met. 
• Organized with a strong drive for operational execution and efficiency - Sets ambitious standards of performance for self and others; assuming responsibility and accountability for successfully completing tasks and ensuring processes are executed on time and within quality standards. 
• Detail orientated with good problem-solving skills to identify process inefficiencies, act decisively and proactively resolve performance or delivery concerns. 
• Effectively guides and directs the team to deliver departmental objectives and goals. Delegates effectively and plans and prioritizes tasks in the most efficient and cost-effective manner. 
• Communication skills – Good written and verbal communication skills. Conveys information in a manner that ensures the right information is shared with the right people in an orderly and timely manner. Consolidates and communicates data clearly and accurately. 
• Team player with good interpersonal skills – Works collaboratively with others while able to build and maintain good relationships both internally and externally. Manages conflict well, balancing interpersonal needs with achieving delivery objectives. 
• Ability to work under pressure and multi-task to meet departmental goals. Able to organize, prioritize, and reorder workload in a rapidly changing and fast-moving environment. 

go to method of application »

Job Objectives

• Processing and filing of invoices.
• Identifying and addressing discrepancies.
• Call clients and follow up on outstanding payments and invoices.
• Adhere to collection targets.
• Distribute accurate monthly statements to clients.
• Process new accounts on the system.
• Resolve all queries pertaining to Debtors and escalate to manager where needed.
• Responsible for the debtors Age analysis.
• Maintain and reconciliation of daily POS-i-TILL payments.
• Generating debtors' and petty cash reconciliations, as well as daily bank reconciliation statements.
• Preparation of the daily bank account clearing and reconciliation of all G/L Cash and Bank accounts

Qualifications

Essential:

• Matric (Grade 12)

Desirable

• Diploma/Degree in finance

Experience

Essential

• Two years or more of experience working in a similiar role.

Knowledge and Skills

• Very good interpersonal and communication skills
• Must be well-organized and systematic
• High level of attention to detail
• Knowledge of accounting and reconciliations
• Computer literacy – MS Office with well-developed Excel skills
• Excellent telephone etiquette and administration skills