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  • Posted: Aug 17, 2023
    Deadline: Sep 15, 2023
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Secondments is a 100% black-owned Level 1 BBBEE organisation, we believe in creating synergy with our clients by building sound business relationships which enhance our understanding of their business and needs. Secondments places highly qualified candidates in executive, permanent, contract, temporary and interim positions.Using a managed, controlled rec...
    Read more about this company

     

    Lease Controller - Hyde Park

    Job Advert Summary    

    • To manage and control all contracts and effectively manage the portfolio on a Regional Basis, the
    • objectives being the reduction of rental expenditure and maximising rental income. Take responsibility for data integrity (building and tenant). Handle audit queries. To control all aspects of 
    • Leases, i.e. Accounts and Financial. To oversee the financial processes and reporting to clients. To establish and maintain effective support services for the property management functions of the portfolio

    Minimum Requirements    
    MINIMUM REQUIREMENTS
    Qualifications and Experience

     

    • Minimum Grade 12 with accounting subjects or relevant qualification equal to NQFlevel 4
    • Additional Property related qualification of any NQF 5 or higher
    • A Bachelor’s Degree in Finance, Property Management, Business or Accounting will bean advantage
    • At least 5 years relevant experience in Property Management/Administration, i.e.leasing administration, financial accounting and negotiation/communication skills,directly interfacing with clients and providing general administrative support services

    KNOWLEDGE

     

    • Knowledge of Capital expenditure, tax (including VAT)
    • Basic knowledge of contract law and contract management
    • Knowledge of South Africa’s property industry, Asset Management, property markets and general administration/Accounting/Finance acumen
    • Knowledge of the legal requirements for leases, the financial aspects of leases and theessentials of a lease agreement
    • EPS Systems and Procedures, general business and property management acumen,house rules, service contractors, insurance policies and procedures

    SKILLS REQUIRED

    • Computer literacy (Advanced MS Office, MS Word, MS Excel, Power Point, ContractCreation & Procurement system, SAP)
    • Financial calculation and reporting skills
    • Administration and organisational skills
    • Presentation skills
    • Interpersonal skills
    • Negotiation skills, i.e. leasing or brokering
    • Analytical thinking and sound numeracy skills
    • Problem solving and decision making skills

    COMPETENCIES REQUIRED

    • Communication (both verbal and written)
    • Drive and productivity
    • Customer and quality focus
    • Interpretation of legal contracts and negotiations
    • Attention to detail
    • Time management
    • Accuracy
    • Methodical
    • Problem solving
    • Be able to handle stress in demanding situations
    • Attention to deadlines
    • Initiative
    • Self confidence
    • Assertiveness
    • Impact and Influence
    • Teamwork and co-operation
    • Integrity
    • Diligent

    INTERFACE / RELATIONSHIPS

    • Internal: Leasing Team, Finance, IT, Technical Consultants
    • External: Tenants, Landlord

    Duties and Responsibilities    

    RESPONSIBILITIES

    • Manage leasing and lease renewals, rent reviews, negotiations and documentation relating to obtaining approvals and acceptance of leases, facilitating the signing of lease agreements (from a Landlord and Tenant perspective).
    • Oversee capturing of all new lease agreements, lease renewals and lease corrections on SAP.
    • Assist accounting services, (Debtor and Credit control), by arranging rent collection and payment of rentals, adjustments, reconciliations, variance reporting and vendor creation.
    • Compile deviation reports and communicate. Implement preventative steps to prevent recurring.
    • Keep, maintain and update detailed monthly status updates of own building classifications (Operational, Investment and Tenant Occupied).
    • Assist with the compiling of budgets for rentals and domestic services, i.e. income andexpenditure projections, forecasts and budget vs. actual costs.
    • Maintain databases of property management systems for Company owned and leased premises.
    • Compile property related reporting schedules.
    • Assist in maintaining asset register of National Property Portfolio.
    • Oversee tenant management and administration, i.e. tenant retention by meeting with tenants and responding to their needs.
    • Assist and interact with Business Units and Third Parties in respect of additional spaceequirements (company-owned and leased) and maintenance requirements.
    • Co-ordinate and facilitate the restoration of vacated premise together with the ceasing of payments.
    • Compile business cases or motivations to secure funding for upgrade of own buildings and emergency repairs.
    • Write holistic, comprehensive and comparative submissions which will include ROI, IRRand Breakeven analyses plus visual aids to allow for informed decisions.
    • Actively maintain a reminder system to ensure finalisation of all matters pertaining to ease administration.

    Closing Date    
    2023/09/14

    go to method of application »

    Property Administrator - Helpdesk Operator (Cape Town)

    Job Advert Summary    

    • Respond to orders, general customer inquiries, invoice questions, and customer complaints.
    • Logging and follow-up of complaints or other requests received from tenants for services to be rendered.
    • Checking and advising the PSM on the client’s mandates
    • Ensuring supporting documents are attached to Helpdesk/My Buildings system.

    Minimum Requirements    
    Qualifications

    • Matric (Must)
    • Relevant degree or diploma Equivalent (added advantage)

    Experience

    • A minimum of 3 years’ property experience

    Skills

    • Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & My Buildings)

    Duties and Responsibilities    

    • Attend daily logged calls on the helpdesk/My Buildings.
    • Logging and follow-up of complaints or other requests received from tenants for services to be rendered.
    • Checking and advising the PSM on the client’s mandates
    • Ensuring supporting documents are attached to Helpdesk/My Buildings system.
    • Allocating work orders to directly employed Property Service Management.
    • Tracking job progress when call was logged, PO created, vendor completing to capturing invoices and report overdue work orders.
    • Fast and efficient handling of calls received by helpdesk. Assign job cards to internal maintenance operatives and PSM. Immediate logging of the calls and supply reference #'s to the requester.
    • Attending to follow ups and escalations of work orders daily.
    • Accepting and completing of job cards and closing of work orders.
    • Liaise with contractors, Building Managers, Property Manager and Facilities Manager to ensure all parties are up to date with current issues/changes.
    • Notifying responsible supervisor of work to be carried out.
    • Assist Property administrator with the uploading of tenants on My Buildings.
    • Send email Broadcasts from My Building system.
    • Follow standards of the helpdesk procedures.
    • Adhere to deadlines set by management.

    Invoice Management

    • Checking/Audit all received invoices daily.
    • All vendor’s invoices received to be checked against compliance checklist.

    Check coding of invoices as per the code supplied by the requester of the job card.

    • Ensuring that correct paperwork is attached to invoice.
    • Follow up and resolve non-complaint invoices.
    • Reconciliation of vendors statements

    Reporting

    • Prepare and report on daily progress report of helpdesk/My Buildings. Report overdue work orders.
    • Assist with accrual report per Service Manager from the system (monthly).

    Vendors

    • Loading vendors on PIMS2 / My Buildings.
    • Manage vendor’s documentation are in line with procedure documentation (monthly)
    • Assist contractors on My Buildings (daily).
    • Assist finance department with SLA invoices (monthly).
    • Update Vendor files with the required documents (monthly).
    • Audit approved vendor list and report noncompliance to PSM (monthly).

    Query Resolution

    • Escalations of unresolved logged calls to Management.
    • Resolve queries allocated by Management.
    • Inform management of recurring problems.

    General

    • Communication correspondence such as emails, faxes and telephones calls are followed up / completed as required.
    • Ensuring emails are read and responded to daily.
    • Follow Procurement standards and procedures. (As per Eris Procurement requirements).
    • Complete credit applications
    • Complete insurance claims and send to insurer

    go to method of application »

    Residence Manager - Johannesburg

    Job Advert Summary    

    • Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of the Property through effective property management. Assists in the development of related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality in compliance with procurement policy. Ensures student queries are attended to. Keeps management well informed of area activities and significant problems.

    Minimum Requirements    
    Qualifications

    • Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred. 

    Experience And Knowledge

    • Minimum of 6 years’ related experience with at least 2 or more years of supervisory experience.
    • Student accommodation experience essential. 
    • Strong Proficiency in relevant computer and software packages i.e. MS Office
    • Excellent understanding of Property management and student accommodation procedures. 
    • Knowledge of budgeting, service contracts, and leasing agreements.

    Business

    • Excellent leadership abilities.
    • Able to organize, coordinate, and direct team activities.
    • Strong problem-solving skills.
    • Able to use all related maintenance equipment and computer applications.
    • Ability to relate to student needs.
    • Technologically sound.
    • Ability to influence and guide.Use initiative and be proactive.
    • Attention to detail.
    • Good interpersonal skills.

    Human Capital

    • Transparent, honest and reliable.
    • Positive Attitude and highly motivated.
    • Assertive and effective communication.
    • Ability to create a professional office environment.
    • Organization and planning skills.
    • Demonstrate strong moral values, empathy, passion, career aspirations, and positive living0+3

    Duties and Responsibilities    

    • Operations management of property and related facilities
    • Assumes responsibility for the effective operations management of property and related facilities.

    Building management

    • Maintain various management systems in student accommodation service offering
    • Build mutually beneficial relationships with all stakeholders of the residence
    • Manage all areas of residence
    • Manage repairs, revamps and refurbs including reporting
    • Conducting inspections, handovers and walkabouts
    • Ensure OHS site compliance
    • Ensure students adhere to policies
    • Asset register and assistance with compilation
    • Manager meter reading records 
    • Manage assistant residence manager and handyman
    • Manage sub-contractors
    • Manage site operations 
    • Manage maintenance aspects, BMS and audits
    • Assist with reactive and planned maintenance

    Maintenance and Reporting

    • Assumes responsibility for the effective maintenance and reporting of financial records.
    • Preparation of monthly, annual, and other management reports.
    • Assesses and reports on monthly performance against budgets.
    • Prepares and motivates consolidated monthly reports for submission to client

    Professional Business Relations

    • Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
    • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc. 
    • Acts as a liaison between the Company and external contacts. 
    • Ensures effective coordination of external services with Company operations. 
    • Obtains and conveys information as appropriate.
    • Promotes goodwill and a positive image of the Company

    Ad hoc

    • Assumes responsibility for related duties as required or assigned.
    • Ensures that the work area is clean, secure, and well maintained.
    • Completes special projects as assigned.
    • Reports on Operational expenses, foot traffic, security incidents etc.
    • Public Relations: Assistance to the PR / Marketing functions

    Advancing student accommodation

    • Assumes responsibility for advancing the student accommodation offering.
    • Participates in a variety of meetings, committees and teams to communicate information regarding services, programs, areas of opportunity, and information as appropriate.
    • Participates in service model goal setting and planning, including short-term and long-term planning.
    • Collects and analyzes a variety of data and information across various spectrums of the building as requested.
    • Develops and strengthens co-operative relationships relevant University support departments.

    go to method of application »

    Residence Manager (Cape Town)

    Job Advert Summary    

    • Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of the Property through effective property management. Assists in the development of related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality in compliance with procurement policy. Ensures student queries are attended to. Keeps management well informed of area activities and significant problems.

    Minimum Requirements    
    Qualifications

    • Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred. 

    Experience And Knowledge

    • Minimum of 6 years’ related experience with at least 2 or more years of supervisory experience.
    • Student accommodation experience essential. 
    • Strong Proficiency in relevant computer and software packages i.e. MS Office
    • Excellent understanding of Property management and student accommodation procedures. 
    • Knowledge of budgeting, service contracts, and leasing agreements.

    Business

    • Excellent leadership abilities.
    • Able to organize, coordinate, and direct team activities.
    • Strong problem-solving skills.
    • Able to use all related maintenance equipment and computer applications.
    • Ability to relate to student needs.
    • Technologically sound.
    • Ability to influence and guide.Use initiative and be proactive.
    • Attention to detail.
    • Good interpersonal skills.

    Human Capital

    • Transparent, honest and reliable.
    • Positive Attitude and highly motivated.
    • Assertive and effective communication.
    • Ability to create a professional office environment.
    • Organization and planning skills.
    • Demonstrate strong moral values, empathy, passion, career aspirations, and positive living0+3

    Duties and Responsibilities    

    • Operations management of property and related facilities
    • Assumes responsibility for the effective operations management of property and related facilities.

    Building management

    • Maintain various management systems in student accommodation service offering
    • Build mutually beneficial relationships with all stakeholders of the residence
    • Manage all areas of residence
    • Manage repairs, revamps and refurbs including reporting
    • Conducting inspections, handovers and walkabouts
    • Ensure OHS site compliance
    • Ensure students adhere to policies
    • Asset register and assistance with compilation
    • Manager meter reading records 
    • Manage assistant residence manager and handyman
    • Manage sub-contractors
    • Manage site operations 
    • Manage maintenance aspects, BMS and audits
    • Assist with reactive and planned maintenance

    Maintenance and Reporting

    • Assumes responsibility for the effective maintenance and reporting of financial records.
    • Preparation of monthly, annual, and other management reports.
    • Assesses and reports on monthly performance against budgets.
    • Prepares and motivates consolidated monthly reports for submission to client

    Professional Business Relations

    • Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
    • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc. 
    • Acts as a liaison between the Company and external contacts. 
    • Ensures effective coordination of external services with Company operations. 
    • Obtains and conveys information as appropriate.
    • Promotes goodwill and a positive image of the Company

    Ad hoc

    • Assumes responsibility for related duties as required or assigned.
    • Ensures that the work area is clean, secure, and well maintained.
    • Completes special projects as assigned.
    • Reports on Operational expenses, foot traffic, security incidents etc.
    • Public Relations: Assistance to the PR / Marketing functions

    Advancing student accommodation

    • Assumes responsibility for advancing the student accommodation offering.
    • Participates in a variety of meetings, committees and teams to communicate information regarding services, programs, areas of opportunity, and information as appropriate.
    • Participates in service model goal setting and planning, including short-term and long-term planning.
    • Collects and analyzes a variety of data and information across various spectrums of the building as requested.
    • Develops and strengthens co-operative relationships relevant University support departments.

    go to method of application »

    Assistant Residence Manager (Cape Town)

    Job Advert Summary    

    • Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of the Property through effective property management. Assists in the development of related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality in compliance with procurement policy. Ensures student queries are attended to. Keeps management well informed of area activities and significant problems.

    Minimum Requirements    
    Qualifications

    • Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred. 

    Experience And Knowledge

    • Minimum of 2 - 4 years’ related experience.
    • Student accommodation experience essential. 
    • Strong Proficiency in relevant computer and software packages i.e. MS Office
    • Excellent understanding of Property management and student accommodation procedures. 
    • Knowledge of budgeting, service contracts, and leasing agreements. 

    Business

    • Excellent leadership abilities.
    • Able to organize, coordinate, and direct team activities.
    • Strong problem-solving skills.
    • Able to use all related maintenance equipment and computer applications.
    • Ability to relate to student needs.
    • Technologically sound.
    • Ability to influence and guide.Use initiative and be proactive.
    • Attention to detail.
    • Good interpersonal skills.

    Human Capital

    • Transparent, honest and reliable.
    • Positive Attitude and highly motivated.
    • Assertive and effective communication.
    • Ability to create a professional office environment.
    • Organization and planning skills.
    • Demonstrate strong moral values, empathy, passion, career aspirations, and positive living0+3

    Duties and Responsibilities    

    • Operations management of property and related facilities
    • Assumes responsibility for the effective operations management of property and related facilities.

    Building management

    • Maintain various management systems in student accommodation service offering
    • Build mutually beneficial relationships with all stakeholders of the residence
    • Manage all areas of residence
    • Manage repairs, revamps and refurbs including reporting
    • Conducting inspections, handovers and walkabouts
    • Ensure OHS site compliance
    • Ensure students adhere to policies
    • Asset register and assistance with compilation
    • Manager meter reading records 
    • Manage assistant residence manager and handyman
    • Manage sub-contractors
    • Manage site operations 
    • Manage maintenance aspects, BMS and audits
    • Assist with reactive and planned maintenance

    Maintenance and Reporting

    • Assumes responsibility for the effective maintenance and reporting of financial records.
    • Preparation of monthly, annual, and other management reports.
    • Assesses and reports on monthly performance against budgets.
    • Prepares and motivates consolidated monthly reports for submission to client

    Professional Business Relations

    • Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
    • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc. 
    • Acts as a liaison between the Company and external contacts. 
    • Ensures effective coordination of external services with Company operations. 
    • Obtains and conveys information as appropriate.
    • Promotes goodwill and a positive image of the Company

    Ad hoc

    • Assumes responsibility for related duties as required or assigned.
    • Ensures that the work area is clean, secure, and well maintained.
    • Completes special projects as assigned.
    • Reports on Operational expenses, foot traffic, security incidents etc.
    • Public Relations: Assistance to the PR / Marketing functions

    Advancing student accommodation

    • Assumes responsibility for advancing the student accommodation offering.
    • Participates in a variety of meetings, committees and teams to communicate information regarding services, programs, areas of opportunity, and information as appropriate.
    • Participates in service model goal setting and planning, including short-term and long-term planning.
    • Collects and analyzes a variety of data and information across various spectrums of the building as requested.
    • Develops and strengthens co-operative relationships relevant University support departments.

    go to method of application »

    Learner - Actuarial, Short-Term and Life (FTC 24 Months) - Centurion

    Job Advert Summary    

    • The purpose of the Learnership Programme is to provide young unemployed graduates with structured learning and workplace experience. The duration of the programme is for 24 months; and provides work exposure to graduates and afford them the opportunity to learn and develop their careers in their specialized field of study.  The programme affords graduates exposure for on-the-job exposure and attending training opportunities. The programme includes mentorship where the learner will develop skills and knowledge and gain practical work experience in their field of study. The company and company Insurance have an opportunity for a young unemployed graduate (between the ages of 18 – 35 years) who is looking to grow in the actuarial field of study, to join their team. Graduates must be in possession of an actuarial tertiary qualification critical for company and company Insurance. Graduates should have no prior work experience after completion of studies and must be a South African citizen. We are looking for young women and men who have passion to contribute in the agricultural sector. Vibrant, passionate, enthusiastic, energetic, can-do-attitude will stand the graduate in good stead in this dynamic environment.

    Minimum Requirements    
    Preferred Minimum Education and Experience

    • Applicants should have a minimum of a 3 (three) year Bachelor’s Qualification in Actuarial Science
    • Learners should be interested in pursuing a qualification towards being an actuary with the Actuarial Society of South Africa (“ASSA”) or a similar registered professional actuarial body.
    • A minimum of two (2) actuarial exam exemptions is required to be considered for the learner programme. Learners are expected to be student members of the Actuarial Society of South Africa and intend to write actuarial exams during the course of the learnership programme. The learner will participate in the company’s actuarial study assistance benefit policy.

    Critical Competencies    

    • Analytical
    • Attention to Detail
    • Communication (written, verbal)
    • Deadline driven
    • Energy
    • Enthusiasm
    • Initiative
    • Interpersonal
    • MS Excel
    • MS Word & MS PowerPoint
    • Problem Solving
    • Mathematical and statistical methods
    • Analysis and Ability to multi-task. 

    Additional Requirements   

    • Extended hours as and when required
    • Travel as and when required

    Duties and Responsibilities    
    Key Performance Areas    
    Key Responsibilities include amongst others:

    • The completion of all allocated duties in a professional manner as determined by the mentor.
    • Ensure personal development of skills in the qualification specialist area.
    • Administrative duties as allocated by the responsible mentor.
    • Participate in the actuarial study assistance benefit by writing actuarial exams, be a member of the Actuarial Society of South Africa and participate in their Work-Based Learning Skills programme.
    • Compilation or undertaking research or the compilation of report writing, reports, memorandums, presentations, etc.

    Closing Date    
    2023/09/16

    go to method of application »

    Senior Business Analyst FTC - 12 Months (Pietermaritzburg)

    Job Advert Summary   

    • To package the credit submission documents for Credit Committees on behalf of the business origination team.
    • To act as consolidator of inputs from team members in the development of the business case for loan applications – inclusive of working on a team-basis with members of the Origination team in the Provincial Office and the Credit Analysts in Head Office.
    • Financial Modelling, Analysis & Deal structuring

    To provide recommendations on the viability of the loan application based on analysis and interpretation of, amongst others:

    • The business case
    • Financial statements – inclusive of cash flow projections
    • Risk Considerations and Mitigation thereof
    • Security and Collateral
    • Development, Social and Environmental Impact considerations
    • To provide a first level quality assurance function on the applicable policies and procedures related to the transaction under consideration.

    Minimum Requirements    
    Preferred Minimum Education and Experience    

    • NQF Level 5: or 
    • Relevant three year qualification
    • BTech in Credit or Risk Management, 
    • Undergraduate Degree in Commercial / Business Sciences / Risk Management / Investment Management 
    • 3-5 years Post qualification experience which will typically include the following;
    • Experience as a Credit Analyst, or relevant credit / lending assessment experience in a commercial or corporate banking environment
    • Experience in a Financial Services Lending environment
    • Relationship management experience in a customer facing environment - within an agricultural environment an advantage

    Critical Competencies    

    • Microsoft Office
    • Knowledge / Experience of financial and business analysis – including the application of analysis tools and systems
    • Lending / Credit Assessment Principles
    • Financial and Business Acumen
    • Customer Service Principles
    • Accounting Principles
    • Written and Verbal Communication Skills

    Duties and Responsibilities    
    Key Performance Areas    
    Assessment, motivation, and packaging of credit applications

    • Prepare and package credit applications for customers within the allocated area of responsibility for pre-credit assessment, using the guidelines, origination processes and tools:
    • Consolidate inputs from team members in the development of the business case for loan applications – inclusive of working on a team-basis with members of the Origination team in the Provincial Office and the Credit Analysts in Head Office.
    • Submit all completed applications to the Provincial Manager for sign off.
    • Submit the recommended applications to Credit.
    • Receive the validation report from the Agriculture Specialist.
    • Liaise with Credit Analysts in Head Office Credit to align interpretations of assessment analysis, norms and policies.
    • Present and support applications at credit committee and influence internal decision-making.
    • Ensure that the Commercial Banker and the customer are informed of progress of the application and effectively manage customer expectations in collaboration with the Commercial Banker.
    • Undertake the risk grading of the customer.
    • Identify opportunities for cross-selling – including offerings from LBIC.
    • Financial Modelling, Analysis & Deal Structuring
    • Structure the most optimal transaction based on legal aspects, regulations and the mandate of the Bank.
    • Register the customer profile, and capture the application details and terms, on the system.
    • Scrutinise the application form for completeness including supporting documentation in terms of the approved loan guidelines and submits for valuation as applicable.
    • Conduct the necessary ITC checks and compile reports accordingly.
    • Manage transactions awaiting additional information in consultation with the Commercial Banker.
    • Obtain and assess additional information requested by Credit.

    Stakeholder Relationship Management

    • Work closely with the Commercial Banker, Agriculture Specialist: Origination and Credit Division in order to achieve the Provincial Office’s performance objectives.
    • Establish good working relationship with Credit and understand credit assessment requirements.
    • Attend meetings as and when required to gain a deeper understanding of portfolio and business process and to maximise the deal origination process and provide constructive feedback to the team in this regard.
    • Schedule portfolio discussions to maximise transaction flow and process to address areas of concern.
    • Resolve customer queries including, completion of loan applications and updates of account status and general information requests in line with standards of customer service levels and aligned with the Commercial Banker.
    • Undertake customer relationship management activities as agreed with the Commercial Banker to ensure a seamless customer service experience.

    Compliance and Risk Management

    • Provide a first level quality assurance function on the applicable internal and external statutory requirements, policies and procedures related to the transaction under consideration.
    • Escalate issues of concern or risk to the relevant parties and line management

    Closing Date    
    2023/09/16

    Method of Application

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