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Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores...
Read more about this company
Job Advert Summary
- To optimise the performance of the bakery department by ensuring that the in-store execution is according to business strategy, guidelines and standards operating procedures.
The ideal candidate has well developed interpersonal skills, the ability to build long term relationships based on trust and technical expertise and is driven by achieving challenging goals and targets.
Minimum Requirements
- 1 – 2 years retail experience
- Matric/Grade 12
- Must be a qualified baker
- Competency based interview to assess above requirements
- Short-listed applicants may be subjected to relevant assessments
Duties & Responsibilities
- Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
- Ensure that security procedures are adhered to
- Ensure that merchandise/display standards are adhered to
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Complete all relevant administration/documentation
- Plan and implement sales promotions
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and businesslike manner
- Monitor budgets (expenses, turnover, gross) and take required action
- Optimise stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns
- Plan daily/weekly production of products (if applicable)
- Communicate effectively with employees, management, customers and suppliers
- Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
- Manage employees to ensure standards are maintained by competent, motivated employees.
- Supervisors will be required to carry out relevant discipline processes
Note: All NMBU Supervisors should be multiskilled and be prepared to work in a variety of different departments where required according to the criteria identified in the Multiskilling and Flexibility Agreement.
Competencies
- Assertive
- Attention to detail
- CommunicateConscientious (by the book)
- Customer minded
- Monitor and develop other’s performance
- Sense of urgency
- Team player
- Thorough/accurate
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Job Advert Summary
- To optimise the performance of Wine by ensuring that the in-store execution is according to business strategy; guidelines and standards.
- The ideal candidate has well developed interpersonal skills, the ability to build long term relationships based on trust and technical expertise and is driven by achieving challenging goals and targets.
Minimum Requirements
- Matric (RPL)
- Relevant Wine Certification
- 3 - 5 years Wine Production and Product experience in Retail or FMCG environment
- Ability to execute strategy and Implement workable plans
RECOMMENDATIONS
- Experience is sales
- Valid drivers license
- Experience in managing a department
- Achieving results through others
Duties & Responsibilities
Strategy Planning
- Implement a comprehensive strategic plan for in-store wine execution in conjunction with the Merchandise division and have workable plans in place to deliver on strategy
- Act as a liaison between buying and store operations to understand, manage and implement strategy, clusters, ranges etc.
Store standards
- Set and monitor standards for in-store wine execution
- Ensure that Standard Operating procedures (SOP’s) are updated and executed
- Responsible for arranging instore tasting (Wet-Demo)
Budgets and financial performance
- Set the sales and shortage budget for wine in conjunction with the Head of Fresh Foods Operations. Monitor the financial performance of Wine and address any deviations in conjunction with the Regional support teams
Stock availability
- Liaise with demand planning on ranging, indicators and stock availability to ensure optimal stock availability at all times.
Store openings and revamps
- Assist with store openings and revamps and ensure that the store teams are trained, and layouts are executed, and standards are met
Customer focus
- Identify and analyse customer needs related to Wine and put plans in place to meet customer needs
People Management
- Mentor and coach team members and ensure effective management and utilisation of employees.
- Keep team up dated.
- Arrange instore training with suppliers on new products
Competencies
- Good Interpersonal skills
- Excellent communication (Verbal
- Influencing skills
- Strong business acumen
- Sound financial understanding
- Analytical Skills
- Self- Management
- Customer minded
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Job Advert Summary
- To implement and manage people, systems and processes and to provide expert staffing and scheduling support to the General Manager of the Operating Region and team in order to improve staff productivity measurements within the region.
Minimum Requirements
- 3-year degree or higher with specialization in engineering / operations research / finance and / or related fields. Alternatively, Standard 10 (Grade 12) / N3 or equivalent with 3 years of retail management experience and proven analytical skills
- Workforce Management systems (eg. Kronos) experience will be advantageous
- Strong presentation Skills
- Intermediate to Advanced Excel skills
- Must be familiar with the budgeting process and be able to provide input and analysis with the Half Year budgets.
Duties & Responsibilities
- Utilize multiple computer applications & systems (Kronos, SAP, MS Office) to ensure that schedules are produced that optimally balance staff coverage and costs in line with wage budget and business forecasts
- For all stores within the Operating Region, monitor, analyse, report on and make recommendations about:
- Store Kronos activity and compliance with company policies, standard operating procedures
- Ongoing labour cost and productivity performance
- Controllable staff costs such as leave balances (all types), overtime, Sunday & public holiday expenditure
- Track recent and forecast future trading volumes in consultation with Retail Operations management and assist Senior Workforce Manager to adjust Kronos budgets and forecasts to reflect expected trading volumes and targeted wage spend
- Manage daily, weekly, and monthly task requirements such as schedule and timecard sign off to ensure efficient, timely and accurate payment of staff
- Develop and lead the team of Senior Workforce Managers, Workforce Managers and Industrial Engineer to deliver the overall company productivity ambitions within Pick n Pay owned stores.
- Lead strategy, direction and execution of WFM strategy cross-functionally by co-opting and supporting related stakeholder teams across PnP (GNFR, I.T, Store Operations, Finance, Commercial and Omni – channel)
- Write to and / or meet with the General Manager of the Operating Region and management team to address store labour cost performance and / or adherence to policies, procedures, wage budgets and planned schedules.
- Maintain and update system data as required between SAP and Kronos, and co-ordinate any system upgrades to Kronos.
- Ensure that correct staffing levels are maintained in stores and participate in the authorization of recruitment in stores.
- Identify areas where training is required and schedule and facilitate the training online, in person or in a classroom.
- Conduct comprehensive store audits, visiting stores if necessary. Compile reports and discuss with stakeholders
- Respond to all related queries from stores and Support in a timely and professional manner
Competencies
- Self-starter
- Analytical thinking
- Planning and organising
- Business mindedness
- Verbal and written communication
- Quality control and standards
- Results driven
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Job Advert Summary
- We are seeking a Visual Merchandise Regional Manager to join our team. The ideal candidate will have experience in developing and executing visual merchandising strategies and plans that align with our brand's values and goals. As the Visual Merchandiser, you will be responsible for implementing and supporting the visual merchandising efforts of our retail locations.
Overall, a visual merchandiser plays a critical role in creating an appealing and engaging shopping experience for customers and helping to drive sales and revenue for the company.
Minimum Requirements
- Matric or relevant tertiary qualification
- 3 - 5 years experience in Regional Visual Merchandise Manager/Similar acting role at Clothing retailer.
- Must be computer literate – PowerPoint
- Acknowledge the role is a 6 month contract only
Duties & Responsibilities
- Execute the visual merchandising strategies that align with Pick n Pay’s values and goals.
- Collaborate with the marketing and sales teams to create visually appealing displays that attract customers and drive sales.
- Assist with the visual merchandising guidelines and standards for all stores.
- Train and coach store managers on visual merchandising techniques and standards.
- Lead and manage a group of Visual Merchandide crew.
- Be stationed in a model store of the region to implement and assist store crew on visual merchandising techniques and standards.
- Execute visual merchandising displays according to the guidelines.
- Using lighting, props, and signage to enhance the visual impact of displays.
- Maintaining and updating displays to ensure they remain fresh and relevant.
- Conducting research on current trends and consumer behavior to inform display designs
- Stay up-to-date with industry trends and best practices in visual merchandising and incorporate them into our strategies and plans.
- Be customer minded, team focused and enjoy working with product.
Competencies
- Computer literacy
- Assertive and able to communicate effectively
- High attention to detail
- Align with Pick N Pay values
- Commercial acumen
- Networking and relationship building skills
- Self-motivated and own development driven mindset
- Good communication skills to transfer knowledge and train and mentor others
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Job Advert Summary
- Assist with POS setup and In-Store leaflets, as well as work with Marketing operations and regional marketing managers in ensure consistent execution.
Minimum Requirements
- Degree/Diploma in Marketing Management
- Excel Essential
- Outlook, Team, Word, PowerPoint, SharePoint
- SAP
Duties & Responsibilities
POS
- Act as 2IC to POS Manager when required
- Support POS manager with updating store changes
- Support POS Manager with Brand briefing and Ops feedback sessions
- Maintain Teams site for artwork made available to stores
AD HOC
- Weekly Ad Hoc POS: receive, collate and submit to PnP Studio and coordinate printing with Always on POS
- RMS – briefing Ad Hoc jobs into PnP Studio
- Requesting, checking and approval of quotes for Ad Hoc work
- Store specific – store opening and closing POS kits
SAP
- Create POs on SAP for all main and Ad Hoc POS
- Maintain weekly/monthly spend reports for PO approval and cost tracking
- Distribution Centers
- Maintain a close relationship with DC managers
- Track POS traffic and POD’s and report back to POS Manager
- Follow up with store queries where no POS is received
- Arrange fast turnaround printing for stores where POS was not received
- Maintain relationships with small regional print shops
- Leaflets
- Maintain store lists of leaflets per store per week
- Support Advertising department with Instore printing qty’s
Competencies
- Strong admin skills
- Good planning and Organising skills
- Ability to work under pressure, prioritise and meet deadlines
- Ability to communicate effectively
- Ability to pay attention to detail
- Ability to manage time excellently
- Accurate/Detailed/Pride in work
- Sound interpersonal skills
- Problem Solving attitude
- Must be able to work well as an individual and as part of a team
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Job Advert Summary
- Smart Shopper is the original loyalty programme in grocery retail. The programme has a clear value proposition and it has grown over the years to now account for over 80% of Pick n Pay sales. This role reports to the Smart Shopper Operations Manager ensuring that all Smart Shopper promotions and campaigns are executed effectively. This is critical to the Pick n Pay loyalty proposition and to the Pick n Pay and QualiSave customer propositions overall. The candidate will be responsible for assessing promotion and campaign briefs, interpreting campaign activities, identifying technical solutions, and ensuring execution on using the Smart Shopper executional tools. This role will work closely with the CRM team and the Advanced Analytics teams to ensure promotions are effective and scalable
Minimum Requirements
- Information Systems industry knowledge – with a minimum of 1 years’ experience
- National diploma or undergraduate degree at NQF level 6 or 7 – preferably in IS or related field
- Proficiency with SAP ERP, BW and CRM systems is preferred
- Demonstrable experience working with information systems is preferred
- Excellent written and oral communication skills
- Proven analytical and problem-solving abilities
- Ability to effectively prioritise and execute tasks in a high-pressure environment
- Ability to work well under pressure and identify and key issues in a changing environment
- Ability to work effectively independently and as part of a team
Duties & Responsibilities
- The key responsibilities for the role include executing Smart Shopper promotions and data selection using Smart Shopper tools and systems. This is a task that requires attention to detail, adherence to process, and initiative to be able to pre-emptively identify and flag challenges.
In addition the candidate in the role will be required to:
- Working with the Smart Shopper teams on additional day-to-day responsibilities and tasks
- Manage the data for the regular Smart Shopper emails and SMS communications
- Assist the Smart Shopper customer care team with customer queries
- Manage and resolved the Smart Shopper 4Me queries
- Managing and maintaining promotions/campaigns schedule accordingly
- Finding solutions from previous use cases for loyalty campaign setup
- Ensure operations and production support call reports are completed daily
- Feedback to CRM to optimise data and target group selection
- Communicate effectively to coordinate deals
Outputs will include:
- Promotions accurately loaded on the Smart Shopper tools for customers to receive in-store or online.
Competencies
- Attention to detail
- Excellent written and oral communication skills
- Highly motivated & fast paced
- Ability to analyse, evaluate and solve problems
- Strategic & customer focused
- Ability to work in a team
- Ability to work under pressure
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to work well under pressure and identify and key issues in a changing environment
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Job Advert Summary
- To efficiently execute and coordinate all property administration duties, communication and correspondence with key stakeholders, as well as the efficient delivery of any other related tasks to provide the necessary support to the Franchise Property department.
Minimum Requirements
- Matric and a Higher certificate
- 1-2 years working experience in an Administrative role is essential
- Working experience in Property/Utility/Lease administration is advantageous
- Proficiency with MS Office with Excel and Word at intermediate level
- SAP experience is advantageous
Duties & Responsibilities
General
- Schedule meetings in line with property division priorities and making all arrangement to receive visitors
- Draft and distribute the agenda, as well as take minutes in Property related meetings and forums
- Organise all necessary documentation for travel, accommodation arrangements and all related issues
- Provide appropriate and accurate information to Franchisees, National property, external stakeholders
- Develop and maintain a filing system to facilitate easy access of document
- Collate and prepare basic Property related reports and presentations according to requests
- Perform general Property related administrative duties
Operations and Admin
- Ensure meter data is online for assigned stores and communicate with relevant stakeholders
- Assist divisions with electricity and water queries
- Develop and maintain digital filing
Lease Management
- Track and communicate lease renewal and expiry dates
- Track all corporate and franchise leases and maintain electronic database
- Communicate and track lease conversions
- Update and manage info on digital platforms related to lease agreements
Property Management
- Track competitor openings and communicate to the relevant internal stakeholders
- Prepare packs for pre and Propcom
- Update progress on new site developments
- Ensure the Franchise Estate database is kept up to date at all times
- Liaise with national property on updates / changes / store closures and/or openings of Franchise stores
- Keep constant communication with the Operations Project Managers to track the site progress
Finance
- Track PO’s issued by Franchise property department
- Track budgets related to Franchise property department
- Track invoices paid related to Franchise property department
Competencies
- Attention to detail and accuracy
- Problem solving and organizational skills
- Quality/Standards Orientation
- Teamwork
- Exceptional administrative skill
- Excellent written and verbal communication skills
- Ability to work under pressure and maintain a sense of urgency
- Ability to work independently
- Ability to prioritize and meet deadlines
- Sound judgement and decision-making skills
- Able to effectively handle sensitive and confidential information
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Job Advert Summary
- To guide and support Butchery Managers on the overall running of the butcheries. To ensure the required performance of Protein, as well as the adherence to the standards of the department.
Minimum Requirements
- Minimum of 10 years experience in Protein
- High level of knowledge in Protein processes and procedures
- Good understanding of butchery and butchery operations
- Must be computer literate
- SAP knowledge is advantageous
- Drivers License
- Ability to travel regularly and work long hours
Duties & Responsibilities
- Understanding key drivers, desired business outcomes and Protein standards.
- Liaise with Buyers to ensure the stores receive good deals and sufficient stock
- Identify and implement contingency plans to close performance gaps.
- Maintain a solid working knowledge of assigned stores, industry and market
- Use knowledge of industry practices, business trends, trade patterns and the competitive environment to develop trading and production plans.
- Develop and recommend business strategies that target protein specific growth.
- Develop and implement action plans to enable the attainment of financial goals, leveraging knowledge of factors and trends that are likely to impact financial performance.
- Monitor budgets, production planning and taking action to align sales thereof.
- Conduct on-the-job training for butchery staff and management of all the butchery skills requirements
- Monitor stock levels to optimize in orders to counter by reducing over stocks, over production as well as out of stocks.
- Conduct regular quality checks and audits to ensure set standards are adhered to and develop action plans
Competencies
- Judgement and Decision making.
- Problem solving.
- Innovation.
- Building relationships and collaboration.
- Influencing
- Customer focus
- Team Player
- Ability to transfer skills and knowledge
go to method of application »
Job Advert Summary
- To guide and support Butchery Managers on the overall running of the butcheries. To ensure the required performance of Protein, as well as the adherence to the standards of the department.
Minimum Requirements
- Minimum of 10 years experience in Protein
- High level of knowledge in Protein processes and procedures
- Good understanding of butchery and butchery operations
- Must be computer literate
- SAP knowledge is advantageous
- Drivers License
- Ability to travel regularly and work long hours
Duties & Responsibilities
- Understanding key drivers, desired business outcomes and Protein standards.
- Liaise with Buyers to ensure the stores receive good deals and sufficient stock
- Identify and implement contingency plans to close performance gaps.
- Maintain a solid working knowledge of assigned stores, industry and market
- Use knowledge of industry practices, business trends, trade patterns and the competitive environment to develop trading and production plans.
- Develop and recommend business strategies that target protein specific growth.
- Develop and implement action plans to enable the attainment of financial goals, leveraging knowledge of factors and trends that are likely to impact financial performance.
- Monitor budgets, production planning and taking action to align sales thereof.
- Conduct on-the-job training for butchery staff and management of all the butchery skills requirements
- Monitor stock levels to optimize in orders to counter by reducing over stocks, over production as well as out of stocks.
- Conduct regular quality checks and audits to ensure set standards are adhered to and develop action plans
Competencies
- Judgement and Decision making.
- Problem solving.
- Innovation.
- Building relationships and collaboration.
- Influencing
- Customer focus
- Team Player
- Ability to transfer skills and knowledge
go to method of application »
Job Advert Summary
- To guide and support Butchery Managers on the overall running of the butcheries. To ensure the required performance of Protein, as well as the adherence to the standards of the department.
Minimum Requirements
- Minimum of 10 years experience in Protein
- High level of knowledge in Protein processes and procedures
- Good understanding of butchery and butchery operations
- Must be computer literate
- SAP knowledge is advantageous
- Drivers License
- Ability to travel regularly and work long hours
Duties & Responsibilities
- Understanding key drivers, desired business outcomes and Protein standards.
- Liaise with Buyers to ensure the stores receive good deals and sufficient stock
- Identify and implement contingency plans to close performance gaps.
- Maintain a solid working knowledge of assigned stores, industry and market
- Use knowledge of industry practices, business trends, trade patterns and the competitive environment to develop trading and production plans.
- Develop and recommend business strategies that target protein specific growth.
- Develop and implement action plans to enable the attainment of financial goals, leveraging knowledge of factors and trends that are likely to impact financial performance.
- Monitor budgets, production planning and taking action to align sales thereof.
- Conduct on-the-job training for butchery staff and management of all the butchery skills requirements
- Monitor stock levels to optimize in orders to counter by reducing over stocks, over production as well as out of stocks.
- Conduct regular quality checks and audits to ensure set standards are adhered to and develop action plans
Competencies
- Judgement and Decision making.
- Problem solving.
- Innovation.
- Building relationships and collaboration.
- Influencing
- Customer focus
- Team Player
- Ability to transfer skills and knowledge
go to method of application »
Job Advert Summary
- To optimise the performance of Liquor Store by ensuring that the in store execution are according to the strategy; guidelines and standards.
Minimum Requirements
- Grade 12 (matric) or N3
- Basic Computer Skills
- 3 years experience in the Liquor/ Wine department
- Willing to work shifts
Duties & Responsibilities
- Strategy Planning Implement a comprehensive strategic plan for in-store wine execution in conjunction with the Merchandise division and have workable plans in place to deliver on strategy. Act as a liaison between buying and store operations to understand, manage and implement strategy, clusters, ranges etc.
- Store standards Set and monitor standards for in-store Liquor execution Ensure that Standard Operating procedures (SOP’s) are updated and executed Responsible for arranging instore tasting (Wet-Demo)
- Budgets and financial performance Monitor the financial performance of Liquor sales and address any deviations in conjunction with the Regional support teams
- Stock Availability Liaise with demand planning on ranging, indicators and stock availability to ensure optimal stock availability at all times.
- Store openings and revamps Assist with store openings and revamps and ensure that the store teams are trained, and layouts are executed and standards are met
- Customer focus Identify and analyse customer needs related to Wine and put plans in place to meet customer needs
- People Management Mentor and coach team members and ensure effective management and utilisation of employees. Keep team up dated. Arrange instore training with suppliers on new products
Competencies
- Interpersonal skills Communication (Verbal)
- Influencing skills
- Business and Financial acumen
- Analytical Skills
- Drive
- Self-Management
- Customer Service Orientation
- Ability to set strategy and Implement workable implementation plans
- Achieving results through others
Method of Application
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