Current Vacancies at Motus Holdings Limited

Job Description    

• Hyundai is looking for a qualified Accountant who has not only financial and accounting skills but good people management and client relations skills.

The Accountant will be responsible for:

•  Financial Controls
•  Safe guarding Assets & Risk management
•  Expense Management skills
•  Ensure all Policies & Procedures are adhered to
•  Administration at dealerships
•  Weekly time-sheets and calendar
•  Preparation of month end audit file
•  Reporting and budgets/forecasts

Specific Role Responsibilities    
The Accountant will be responsible for:

•  Financial Controls
•  Safe guarding Assets & Risk management
•  Expense Management skills
•  Ensure all Policies & Procedures are adhered to
• Administration at dealerships
•  Weekly time-sheets and calendar
•  Preparation of month end audit file

 Reporting and budgets/forecasts

Qualifications and Experience    

• Accounting Degree/Diploma
• Valid driver’s licence
• Minimum 3 years’ experience as an Accountant/ Financial Manager of a large-sized dealership with Parts and Workshop experience

Skills and Personal Attributes    

• Automate Character experience and/ or DRIVE experience (pref)
• Advanced EXCEL skills
• Well - developed people management skills

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Position Overview    

• This position is responsible for achievement of objectives/ performance targets and high levels of service delivery; maximising profitability through the sale of vehicles, parts, labour and related products; and ensuring control of cash flow, stock and assets relevant to profit requirements and suitable return on investment.
• The key focus areas of this role are leading people, achieving results and driving business growth. This role requires an experienced, dedicated person who enjoys autonomy; is aligned to the brand; has a visible, hands-on leadership approach, and is confident in achieving business growth.

Specific Role Responsibilities    
Key Role Responsibilities:

• Deliver bottom line results while ensuring compliance to company policies and corporate governance.
• Ensure all departments achieve profit margins agreed to in their objectives/ budgets.
• Manage cash flow, stock and assets at an optimum level commensurate with profit requirements and a satisfactory return on investment (including cash control/flow, liquidity, stock, debtors, creditors, etc.).
• Manage stock turnover ratios, stock holding values and sales to meet company objectives.
• Build and maintain a professional relationship with vehicle manufacturer/s.
• Develop strategies to drive dealership revenue, profitability and market share in the relevant area.
• Develop and encourage strong working relationships at all levels in the business.
• Ensure high standards of quality and workmanship are delivered.
• Ensure customer acquisition and retention via customer focused interventions in the dealership.
• Ensure dealer compliance to franchise/OEM standards and target requirements, and MOTUS policies.
• Be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
• Forecast and track the performance to measure and improve operational efficiency for the dealership.
• Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times. Oversee that we set an appropriate brand example in line with the franchise standards.
• Ensure that there is people capacity in line with delivery, performance objectives and budget.
• Provide effective leadership and people management (DP's key focus is to act as an effective “manager of managers”).
• Create a high performing, positive work climate and inclusive culture in the dealership. Responsible to motivate and coach employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Recruit, develop and retain skilled staff to meet business requirements through the sale of vehicles, associated products, parts and labour, according to financial resources available, in order to create profitability for the Company whilst providing total customer satisfaction.
• Encourage effective teamwork, self-management and alignment with business values from all dealership staff.
• Oversee decisions taken by line managers related to recruitment, selection & development, with a view to placing the right person in the right job at the right time, while adhering to dealer Employment Equity plan & targets.

Qualifications and Experience    
Experience Required:

• 8+ years relevant retail motor industry experience, of which at least 5 years dealer operations management experience.
• Effectively managing and leading teams.
• Knowledge of vehicle financing.
• Management of vehicle stock & parts stock.
• Managing vehicle sales and associated products, parts sales and labour sales.
• A sound understanding of finance and financial transactions.
• Sound knowledge of Manufacturer and Distributor requirements. OEM brand experience – preferable.

Minimum Qualification/s Required:

• Senior Certificate (Grade 12/ Matric) is a minimum educational requirement.
• A tertiary business/ commercial qualification, including sales & marketing – preferable.
• Recognised Management/ Leadership Diploma or Certificate – desired.

Other Requirements:

• Valid, unendorsed driver’s license and able to competently & legitimately drive.
• Computer literate; highly proficient in Excel and Outlook.
• Experience on DMS (Drive) is highly desired.
• Experience of driving sales through social media and traditional methods.
• Knowledge of governance and compliance regulations and requirements.
• Good administrative skills
• A working knowledge of the application of OHS, NCA, CRA, FICA and other legislation and frameworks relevant to the retail motor industry.
• A working knowledge of the application of Labour legislation.

Skills and Personal Attributes    
Skills and Expertise Required:

• Communication: Communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
• Interpersonal competence; effective at working with people and building relationships. Active listening to understand - not just to respond.
• Managing and maintaining manufacturer/OEM relationships.
• Dealership Operations Management
• Business and Financial acumen
• Entrepreneurial and commercial thinking
• Customer Centricity
• Problem-solving and judgement skills
• Initiating Action and driving high performance
• Conflict management
• Leadership
• Must be able to analyse data and interpret meaning from it.
• Able to strongly encourage a culture of solution-orientated thinking and sharing of ideas.
• Persuading and Influence; able to get buy-in.
• Negotiating
• People Management and Development skills, including strong ability to attract, motivate and retain talent.
• Coping with pressures and setbacks.

Personal Attributes:

• Professional
• Resilient
• Results driven
• Energetic and self-motivated
• Someone who upholds professional ethics, principles and values.
• Must be assertive and mature in outlook.
• Passionate about people, and the opportunity to lead and motivate a team.
• A passion for vehicles and the motor industry.

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Job Description    

• Reporting to the Financial Manager, the Receptionist is responsible for providing first line communication.
• Ensure messages are correct and conveyed timeously
• Update and distribute telephone lists to all Staff at Dealership
• Communicate with all Staff
• Control, monitor and record outgoing trunk calls and incoming reverse charge calls

Position Overview    

• This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.

Specific Role Responsibilities    

• Ensure Customers are directed to the employee to be visited / contacted
• Ensure Customer’s comfort whilst in waiting period
• Ensure all calls are answered promptly and pleasantly
• Ensure cleanliness of reception area
• Limit “hang-on” calls by offering call backs
• Ensure paging system is on first call back after no reply

Qualifications and Experience    

• A minimum of 3 years receptionist experience is essential.
• A Receptionist certificate will be an added advantage
• A minimum of Grade 12.
• Motor industry experience will an added advantage
• Must have excellent verbal communication skill

Skills and Personal Attributes    

• Sense of urgency
• Customer orientation 
• Friendly and empathetic

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Position Overview    

• The purpose of the position is to supervise all branch activities, ensuring that the team functions effectively resulting in high levels of customer service being delivered and enabling achievement of relevant targets and customer service metrics.

Specific Role Responsibilities    
Job Outputs:

• Plan, organize, coordinate and supervise all branch activities.
• Ensure that telephones are manned, answering calls, assisting with queries and making reservations as required.
• Management of shift handover and daily reports.
• Cash management and banking.
• Supervising office and car park, deployment of manpower within the branch and support environments.
• Manage risk through ensuring that company assets and resources are safeguarded at all times.
• Ensure correct fleet mix based on customer demand.
• Oversee housekeeping and cleanliness of the branch and operating environment.
• Document management
• Supervision and development of staff including training, coaching and counseling.
• Leading by example and motivating staff to deliver a world class service to all customers, using every opportunity to sell to customers by turning inquiries into rentals.
• Authorize leave, overtime, walk-ups and time keeping of team members.
• Schedule and hold monthly team meetings and information sessions.
• General office, administration and car park duties completed daily.
• Ensure the branch is Compliant and clear all Compliance reports and deadlines timeously
• Health and safety experience - monthly reports to be done

Qualifications and Experience    
Minimum Experience:

• 2 years supervisory / team lead experience in a similar environment. Car rental experience is preferred and highly desired.

Minimum Qualification:

• Matric or equivalent NQF level 4 qualification.

Preferred Qualification:

• Business Management or other relevant tertiary qualification.

Minimum Requirements:

• Valid unendorsed drivers’ license.
• Own, reliable transport – an advantage.
• Competent using MS Excel and MS Outlook.
• Working knowledge of Basic Conditions of Employment Act (RSA positions) or relevant basic conditions of employment legislation (Namibia, Botswana, Swaziland positions).

NB: The appointed person may be required to work weekends/shifts/overtime as required.
Skills and Personal Attributes    
Competencies:

• Communication skills
• Business, operations and personnel supervision skills.
• Planning, organizing, monitoring, evaluation and reporting.
• Able to effectively communicate goals, objectives, problems and solutions to stakeholders.
• Diversity Management: Effective in working with people of different cultures and values.
• Customer Service
• Time Management
• Conflict management
• Ability to provide counselling, coaching, mentorship and support to ensure harmonious work environment.
• Work under pressure
• Assertiveness
• Emotional Intelligence
• Strong organizational, multitasking and administrative skills.
• Good judgment and problem solving skills.
• Sales and growth orientated: understand the market and competition, and drive for results.
• Innovative, decisive and disciplined.

Personal Attributes:

• Committed
• Professional; must project a professional, mature and positive image during all interactions.
• Highly resilient
• Honesty and integrity in all business dealings.
• Energetic
• Deadline driven
• High tolerance levels and have an “open door” attitude.
• Must have a vision for the team, and the drive and ability to strive for that vision.

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Position Overview    

• The purpose of the position is to support the achievement of the branch’s targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures.
• Should your application be short-listed you will be contacted for an interview. If you have not received an invitation to attend an interview within 3 weeks of the advertised vacancy closure, please consider your application unsuccessful. 

Specific Role Responsibilities    
Job Outputs:

• Effectively handle all aspects of the customer’s check-out and check-in rental transaction in accordance with company, quality control, claims and accident procedures.
• Making, amending, cancelling and monitoring reservations as required.
• Provide excellent customer service, effectively assisting with customer queries.
• Various admin and general office duties, for example capturing fuel, VRV’s, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles.
• Responsible for the security and quality control of vehicles and other company property.
• Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards.
• Adherence to good housekeeping and general cleanliness standards for branch environment.
• Other duties on request.

Qualifications and Experience    
Minimum Experience:

• Minimum of 1 year front office/ customer service experience.

Minimum Qualification:

• NQF level 4 (Matric or equivalent)

Minimum Requirements:

• Code 8 driver’s license – must have at least 1 years driving experience.
• Computer literate.
• Essential to Note: The successful candidate must be willing to work overtime/shifts/weekends when required. 

Skills and Personal Attributes    
Competencies:

• Communication skills in English (verbal and written)
• Excellent interpersonal skills, articulate and well-spoken.
• Customer focus and the ability to demonstrate initiative.
• Excellent telephone and face-to-face customer relations and counter selling skills.
• Able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
• Achieve high levels of accuracy and attention to detail.
• A team player that is effective in working with people of different cultures and backgrounds.

Personal Attributes:

• Committed
• Professional is all aspects of conduct, grooming (neat and presentable).
• Highly resilient in the face of adversity, long hours, customer conflict etc.
• Energetic, self-motivated
• Flexible – over peak periods, things can change minute by minute. You pick up your bag to leave at the end of a shift, there’s a crisis and you need to delay leaving so you can jump in and help.
• Driven for both individual and team goal achievement.
• Trustworthy, highly responsible, honesty and integrity in all business dealings.

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Position Overview    

• The purpose of the position is to ensure correct and accurate controlling of all vehicles to and from the depot at all times.  

Specific Role Responsibilities    
Job Outputs:

• Manage and improve effective and efficient vehicle turnaround
• Ensure company Assets and resources are safeguarded at all times
• Manage movements\capturing of all movements
• Communicate with branches on operational requirements
• Allocation of vehicles to correct locations
• Assist in supervision of the day-day operation\flow of the Depot
• Quality Control

Qualifications and Experience    
Minimum Experience:

• 2 - 3 years previous dispatch logistical experience within car rental, logistics or fleet management experience.

Minimum Qualification:

• NQF Level 4 (Grade 12 or equivalent)

Minimum Requirement:

• Valid unendorsed driver’s license
• Computer literacy – Intermediate MS excel

Essential to Note:

• Given that the depot support business in terms of our availabity to customers and varying operational demands this presents, the appointed person will required candidate must be willing to work overtime/shifts/weekends when required.

Skills and Personal Attributes    
Competencies:

• Good communication skills.
• Problem-solving/trouble shooting skills.
• Conflict handling skills.
• Able to accurately input and interpret basic data related to rolling fleet plan.
• Able to make decisions within defined parameters.
• Organizing, control and planning skills.
• Team supervision and leadership skills.
• Administrative skills.
• Time Management, including the ability to respond to and resolve queries and issues in the minimum of time.
• Attention to detail .

Personal attributes:

• Punctual.
• Able to work under pressure.
• Live by the philosophy “The customer is king”.
• Energetic.
• Understand the sense of urgency of our business.
• Able to operate effectively within a highly structured & disciplined environment.
• Committed, Resilient and Professional

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Job Description    

• Motus Toyota Kempton Park currently holds two vacancies for a Specialist: Technician - Service
• Reporting to the Service Manager, this position requires someone who will ensure Customer Satisfaction in the service and repair of motor vehicles in a safe and economical manner

Specific Role Responsibilities    

• Repair / service vehicles according to instructions in job cards and in terms of manufacturer’s specifications
• Service and Maintain the following:
• Assemble, dismantle, fit, inspect, install, remove and repair mechanical systems, components or sub-components
• Inspect, replace and top-up vehicle system fluids
• Report to Control any additional work required on the vehicle
• Report to Control if vehicle will not be ready on time
• Obtain authorization before ordering parts, outwork, etc. from Service Advisor and Foreman
• Ensure that the daily time ticket and the full story is entered in the job card
• Delegate work to helpers / RSAs and check it
• Interpret and implement technical service instruction data
• Take good care of customer’s car and contents
• Ensure that seats covers and floor mats are in the customer vehicles that have been worked on
• Train on-the-job and control Apprentices
• Ensure up-to-date knowledge of products
• Attend manufacturer sponsored courses
• Keep work area clean and tidy
• Keep all Company tools and plant clean and in good order
• Use protective covers on vehicles
• Attend safety meetings
• Keep own overalls clean and tidy
• Sign out and in special tools and materials and ensure that they are used correctly
• Assist with the reception and delivery of goods
• Perform any other duty which may be required from time to time

Qualifications and Experience    

• Must have Grade 12
• Must have the Relevant Qualification (Trade Certifiacte)
• Must have a clear Criminal Record
• Valid Driver’s License
• Preferably Toyota Qualified Technician 
• Own hand tools as per Toyota schedule

Skills and Personal Attributes    

• Good customer orientation
• Good team player

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Job Description    

• Motus Toyota City currently holds vacancy for a Sales Representative: New Vehicles.
• Reporting to the Manager: New Vehicles Sales, this position will be suited to an individual who have had exposure in selling vehicles and the ability to provide excellent customer service.

Specific Role Responsibilities    

• Customer and sale management.
• Understanding of the compliance governing the motor retail industry would be an advantage.
• Experience in cold calling to develop a client base
• Knowledge of dealership policies and procedures
• Knowledge of competitive motor industry
• Knowledge of complete Toyota SA structures and procedures will be a huge advantage.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Manage customer expectations to ensure effective delivery of service
• Marketing and promotions

Qualifications and Experience    

• A minimum of Grade 12
• Clear Criminal Record
• Valid Driver’s License
• 3 years sales executive experience
• Computer literacy is essential

Skills and Personal Attributes    

• Must have excellent verbal communication skill
• Customer and team orientation
• Proven track record of meeting regular monthly targets on budget and CE

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Job Description    

• Motus Toyota Bedfordview currently holds a vacancy for a Sales Representative: Parts reporting to the Manager: Parts.
• The person in this position will be responsible for ensuring Customer Satisfaction and service, maintain and increase customer base, by visiting distributors, fleet owners, trade outlets and shops, to sell parts and accessories

Specific Role Responsibilities    

• Ensure that parts sales budget is achieved through marketing
• Maintain and increase market share within area of responsibility
• Retain existing customers by ensuring Customer Satisfaction
• Adhere to Company Discount Policy
• Communicate market opportunities to management and other departments
• Ensure all customer queries are dealt with efficiently and effectively
• Ensure all customers are introduced to new Policies and promotions
• Maintain regular communication with Parts Manager
• Ensure regular and helpful contact with all customers
• Ensure communication with dealership staff
• Attend to all training courses when required
• Ensure all customer issues are reported and resolved
• Keep accurate schedule of customer visits

Qualifications and Experience    

• A minimum of Grade 12
• Clear Criminal Record
• Computer literacy is essential
• Parts Sales experience of 5 years
• Toyota experience will be an added advantage
• Motor industry experience is essential

Skills and Personal Attributes    

• Must have excellent verbal communication skill