Current Vacancies at Iress

Role Purpose

This role is responsible for building and maintaining relationships with key existing clients that are of significant strategic importance to the organization. Viewed as an essential link between the needs of the client and the capabilities of Iress to meet those needs, the client relationship manager ensures that both parties deliver on their contractual commitments, build a mutually beneficial, sustainable relationship and ensure any opportunities for new business within the client portfolio are identified and converted into revenue growth.

Your objectives and responsibilities will focus on...

• Build and maintain client relationships including being a trusted contact point for key decision makers.
• Engage with clients to understand their overall strategy, business problems and priorities and where we can deliver solutions.
• Achieve agreed monthly, quarterly, and annual revenue targets that incorporate client retention, and uplift from increased usage and the sale of additional solutions.
• Achieve agreed activity targets that focus on regular proactive client engagement in line with a structured plan. Engage with clients regularly and in line with a structured engagement model.
• Apply the Iress commercial ways of working in all activities including engaging with clients and prospects via our chosen methodology, process and tool-set.
• Produce and implement successful client management plans.
• Lead commercial negotiations and ongoing revenue forecasting for clients.
• Work with clients to implement and ensure adoption of Iress products. This includes proactively educating clients on new release functionality or features and the benefits this brings to their business.
• Support the delivery of new and enhanced product features and propositions to the market by establishing clear adoption and account plans, following the necessary internal process to engage specialists for complex requirements.
• Is a point of escalation and information for client support teams and may be occasionally required to assist with the management of tickets to ensure optimal client experience is maintained.
• Builds a network within industry including clients and prospects and contributes to opportunities to promote Iress where available.

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Build your career at Iress!

• As part of this opportunity joining our team as a Revenue Business Partner, you will be responsible for Partnering with the Business MD’s and their team to add value by providing insightful financial analysis and influencing positive commercial outcomes through the provision of advice. Key accountabilities are: Provide information and analysis to help guide and influence decision making in relation to managing revenue.

Becoming the trusted advisor for all matters relating to revenue.

Some of the awesome things you’ll be involved with

We are looking for someone to provide high quality business performance insight and analysis to the CEO, MD’s, CFO and their teams.

• Maintain a detailed understanding of revenue, forecasts, providing customer and product analysis , as well as ad hoc qualitative analysis on projects and other initiatives as required.
• Have responsibility to formulate and deliver the annual budget, and quarterly forecasts which align with IRESS strategic objectives.
• Prepare monthly executive reporting submissions which include monthly variance commentary and importantly, provide insight into key drivers, provide forecasts risks and opportunities to influence both short and long term, operational and strategic goals.
• Draw on the technical accounting skills from Financial Control to advise on accounting for transactions in accordance with IFRS.
• Participate in the month-end close process to ensure quality of reporting is maintained through deep analysis.
• Trigger the actions required to facilitate enhancement of reporting.
• Continue to develop the monthly reporting suite by responding to business requirements and incorporating relevant analysis into the existing framework, requiring the synthesis of data across a wide range of sources and systems.
• Identify revenue leakage and facilitate and support Business in driving the identified leakages.
• Develop a revenue assurance framework with operational implementation and management.
• Monitor and assist with controls to help manage and govern the integrity of financial information.
• Drive a culture of continuous improvement of processes and deliverables

​Qualification requirements

• BCom or CIMA qualification

​What you will bring

• We are seeking a candidate with 3+ years post qualification experience in a Business Partner(or similar) role, within a global organisation, with demonstrated experience in complex Billing systems and related operational systems.
• You will have a good understanding of budgeting, forecasting, closing revenue gaps, and financial modelling.
• You will demonstrate high levels of ownership and accountability and be able to adhere to tight deadlines, with strong organisational skills. Be willing to challenge and question current practices and processes, driving positive change, ensuring relevant controls are in place.
• In addition to this, we are seeking a self-starter with a high level of integrity & honesty, a strong team player, excellent communication skills (written & verbal) as well as strong attention to detail and problem solving skills.

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Build your career at Iress!

As part of this opportunity joining our team as a Finance Manager - Operations, you will be crucial for driving operational finance delivery, with a strong emphasis on billing. You will manage a team across a broad range of disciplines, including Order-To-Cash (O2C/Billing) and Procure-To-Pay (P2P).

The focus is on driving highly efficient operations that maximise the use of available resources through clear systems of measurement and continuous performance improvement.

Some of the awesome things you’ll be involved with

We are looking for someone to lead and manage the finance operations team to ensure effective and efficient delivery of all financial processes.

• Order-To-Cash (O2C) / Billing Management: Oversee the entire O2C process, ensuring accurate and timely billing to optimise cash flow. This role will take responsibility for local billing delivery, ensuring that local nuances and regulations are adhered to.
• Procure-To-Pay (P2P) Management: Supervise the P2P process to ensure efficient procurement and payment operations.
• Debtors and Accounts Receivable Management: Manage the accounts receivable process, ensuring timely collection of outstanding debts and maintaining healthy cash flow. Implement strategies to reduce overdue accounts and enhance the efficiency of the receivables process.
• Billing Focus: Develop and implement strategies to enhance billing accuracy and efficiency. Streamline billing processes to comply with local and global standards, and effectively manage stakeholder engagement on permissioning systems to enable seamless auto-billing synergies.
• Operational Support/Administration: Provide operational support and administration to enable our preferential procurement policy. Ensure that procurement activities align with the policy and support the company's strategic goals.
• Team Leadership: Manage and mentor a multidisciplinary team, fostering a culture of accuracy, performance excellence, and continuous improvement.
• Resource Optimization: Drive the efficient use of resources, implementing best practices and innovative solutions to enhance operational efficiency.
• Performance Measurement: Develop and maintain clear systems of measurement to track and improve performance across all finance operations.
• Continuous Improvement: Identify opportunities for process improvements and lead initiatives to enhance efficiency, accuracy, and productivity.
• Accuracy and Efficiency Culture: Cultivate a culture of accuracy and efficiency within the billing, accounts receivable, and procurement support teams. Ensure that all team members understand the importance of precision and strive for excellence in all tasks.
• Contingency Role: Due to the size of the team and organisation, this role will provide contingency support across all listed functions. The ability to execute and operate with a depth of knowledge in each area is essential.

​Qualification and Certification requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

​What you will bring

We are seeking a candidate with extensive experience as a Finance operations within a global organisation, with a strong focus on billing, cash flow management, accounts receivable, and procurement support.

• Expertise in Billing Systems: In-depth knowledge of billing systems and processes, including global and local billing standards and regulations.
• Experience in Billing Management: Proven track record of managing billing operations in a complex environment, ensuring accuracy and efficiency.
• Technical Proficiency: Proficient in using billing software and financial management systems, with the ability to adapt to new technologies.

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Build your career at Iress!

The Human Resources Coordinator is primarily responsible for managing service delivery requests related to employee pay and benefits, and overseeing the administrative aspects of skills development initiatives. Success in this role involves effectively communicating with employees and benefit service providers, configuring Workday tasks, generating reports, and ensuring accurate monthly payroll changes. Additionally, the role focuses on coordinating various skills development programs, ensuring compliance with relevant legislation.

Some of the awesome things you’ll be involved with

Service Delivery:

• Manage and prioritise service delivery requests pertaining to employee pay and benefits.
• Serve as the primary point of contact for employees and benefit service providers, addressing inquiries and resolving issues promptly.
• Execute administrative onboarding activities for new hires, exit processes for people leaving, and job change processes for role changes, ensuring accuracy and compliance with company policies.
• Configure Workday tasks and processes to facilitate efficient operations.
• Generate reports in Workday as per request, ensuring accuracy and relevance to business needs.
• Prepare and verify monthly payroll change sheets, collaborating with relevant stakeholders to ensure accuracy and timeliness.
• Handle post-payroll processes including benefit reconciliations, payment arrangements with Finance, and communication to benefit service providers.

Skills Development:

• Coordinate an annual hosted BEE learnership program and YES program with external service providers.
• Plan and implement a tailored Graduate Program, overseeing the recruitment and selection of candidates, onboarding graduates, and providing regular engagement and coaching throughout the program.
• Coordinate with external training providers and manage budgets for skills development and training initiatives, ensuring compliance with local skills development legislation.
• Complete the company annual Workplace Skills Plan (WSP) and Annual Training Budget (ATB), submitting all skills development reports to the relevant SETA.
• Prepare and submit necessary documentation and reports for the annual BEE Verification process, ensuring accuracy and timeliness
• Manage the company socio-economic development initiatives, planning, encouraging engagement from others, and implementing them within budget.

Qualification requirements

• Bachelor's degree or diploma  in Human Resources, Business Administration, or related field.
• Minimum of 3-5 years of experience in human resources administration, skills development or related field
• Previous experience working with Workday Human Resource system will be beneficial

​What you will bring

• Service Delivery Management: Proficient in managing service delivery requests and ensuring timely resolution 
• Communication: Excellent verbal and written communication skills, with the ability to effectively interact with diverse stakeholders
• Attention to Detail: Demonstrated ability to execute administrative tasks accurately and efficiently 
• HR Systems Management: Competent in configuring and utilising HR systems, particularly Workday
• Learning and Development Management: Skilled in managing and implementing training and development programs
• Analytical Skills: Capable of generating and analysing reports to support decision-making processes
• Problem-Solving: Ability to identify and resolve issues related to pay, benefits, and HR processes
• Multitasking: Able to handle multiple tasks simultaneously, prioritising effectively to ensure timely completion of duties in a fast-paced environment
• Adaptability: Flexible and adaptable to changing priorities and requirements, responding to unexpected situations with a positive and proactive attitude