Current Vacancies at FlySafair

Safair Operations, operating as FlySafair, has a vacancy for Manager: Cabin Services at our Head Office in Bonaero Park.  The successful applicant will report to the Executive Manager: Operations Support

RESPONSIBILITIES:

• Daily management and supervision of Cabin Crew staff;
• Establish and ensure sufficient staff numbers in line with FlySafair requirements and arrange for screening and selection of new entry Flights Attendant;
• Responsible for processing occurrence and other related reports;
• Preparation, control and administration of Cabin Crew department’s budget;
• A management and other meetings representing the Cabin Crew department;
• Responsible for the overall discipline, welfare and morale of all Cabin Crew personnel;
• Ensure that all FlySafair and SACAA regulations relating to Cabin Crew duties and responsibilities are compiled with;
• Ensure that an approved current FAM and training programme is in place;
• Issue directives and notices to Cabin Crew staff as and when required;
• Action all incident/ accident and other occurrence reports where applicable;
• Action and process all Cabin Crew staff reports

 REQUIREMENTS:

• Matric;
• Have at least five years flying experience and experience in management;
• Good knowledge of CAA regulations and procedures;
• Hold a valid Cabin Crew Member license;
• Proficiency in MS Office

PERSONAL ATTRIBUTES:

• Great attitude;
• Forward-thinking;
• Networking skills;
• Critical thinking and problem-solving skills;
• Analytical skills;
• Attention to detail;
• Ability to work in a team and independently;
• Interpersonal skills;
• Immaculate Timekeeping;
• Deadline driven.

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Safair Operations, operating as FlySafair, has a vacancy for a Maintenance Planner at our Head Office in Bonaero Park.  The successful application will report to the Manager: Planning & Records. 

RESPONSIBILITIES: 

• Compiling work packs for the Safair fleet – planning for the next check due, making sure that production planning and stores is aware of any special trades, components are needed for checks;
• Ensure that all tasks on the aircraft do not exceed their limits;
• Ensure that components do not exceed their limit;
• Component movements – removal and installation of all components that have been carried out on aircraft during C check or on ATLR’s;
• ADHOC capturing duties, ATLR’s/work packages;
• Close work packs after production planning captured the time and work performed;
• Issuing Release to Service and Certificates relating to maintenance documents on check closure;
• Create work packs for engines in hanger;
• Updating SACAA logbooks;
• Open new logbooks for engines, APU and new aircraft;
• SACAA Audits Preps;
• Monitoring short and long term check forecast for allocated aircrafts;
• ADHOC assistance with Lessor inspections;
• Keep track Life limited parts and Hard time components.
• Ensure all regulatory requirements are met on time.
• Any other special project as and when required.
• Must be open to work overtime if required.

REQUIREMENTS: 

• Grade 12;
• Technical diploma or 5+ years Aircraft planning experience;
• Aircraft Qualification would be an advantage: Mechanical or Avionic;
• Computer literate; knowledge of SAM would be an advantage;
• Knowledge of regulatory requirements for aircraft records and planning;
• Must have good knowledge of aircraft documentation, i.e. MPD, Logbooks, and Certifications etc.;
• Previous experience on B737 Aircraft;
• Proficient in English (written and spoken) and ableto liaise effectively at all levels.

PERSONAL ATTRIBUTES: 

• Act with integrity and professionalism;
• Strong ability to work both as part of a team and as an individual;
• Must be able to perform under pressure;
• Good Timekeeping;
• Able to work independently and self-motivated;
• Organized, systematic and detail orientated;
• Good interpersonal communication skills

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Flysafair requires the service of a AIRPORTS: SPECIAL PROJECTS, TRAINING AND QUALITY COORDINATOR that will report to the Manager: National Airports and be based in Durban

RESPONSIBILITIES:

• Ensure all airports are operating within the policies and procedures set out in the Passenger Services Manuals. Assist with updates of the PSM and procedures;
• Assistance with training to ground handler staff and monitoring standard improvement by mentoring and coaching;
• Training to call centre and airport ticket sales agents, customer services related and telephone etiquette, any changes in the FlySafair terms and conditions and Passenger Services manual;
• Monitor and schedule of initial and recurrent training for all airport stations and call centre staff;
• Monthly station visit and to provide feedback on service quality;
• Station start up monitoring, implementation and follow ups;
• Quality Audits with regards to passenger services and ensure all corrective actions are implemented, also to ensure that the ground handler staff are operating within their standard operating procedures;
• Attend Swissport/Lanseria monthly meetings and all other meeting as per the Management request;
• Service provider management and measurement;
• NPS Analysis: formulate weekly statistic for all departments e.g. crew, airports, call centre, I.T, etc.;
• On-the-job Mentoring and coaching staff (service provider & FlySafair); 
• During peak seasons: assist Airport Manager to oversee operations;
• Assist in “Flight Delay” management;
• Ensure service providers complies with procedures in place;
• Analyse incident report to improve operations;
• Recommend disciplinary action to the service providers for non-compliance;
• Any other duties as assigned by management from time to time;
• Provide leadership to Supervisors and staff;
• Manage the performance of staff;
• Stand in for Airport Manager in absence;
• Continuous improvement on quality.

PERSONAL ATTRIBUTES:

• Strong leadership skills;
• Planning, organizational and time management skills;
• Able to prioritize;
• Function as a member of a team;
• Able to communicate clearly and effectively at all levels;
• Meet deadlines and function effectively under short time constraints;
• Maintain composure and professionalism during possible conflict situations;
• Able to work under pressure.

REQUIREMENTS:

• Matric (schooling);
• Diploma or higher tertiary education (Tertiary);
• Computer Literacy;
• Interpersonal Skills;
• Customer Service orientated;
• Organizational/Administrative skills;
• Human Relations Skills;
• Ability to handle pressure;
• Product knowledge;
• Airline System Knowledge;
• Must have at least 3 years’ passenger services duty manager experience.

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Safair Operations, operating as Flysafair, has a vacancy for a Senior Warehouse Controller based at Cape Town International Airport.
The successful applicant will report to the Senior Manager: Supply Chain.

RESPONSIBILITIES:

• Conduct inspections on incoming parts when needed to ensure compliance with Work Instructions and handling any deviations accordingly i.e. quarantine, return etc.;
• Binning of parts received into respective areas;
• Complete weekly cycle counts in any of the warehouses as and when needed;
• Picking and routing of parts from warehouse to hangars or outstations to fulfil maintenance requests;
• Packaging of parts according to ATA regulations prior to shipping if needed;
• Dispatching of parts;
• Accurate record keeping and filing of all documentation pertaining to spares movement;
• Completion of all relevant shipping documentation;
• Updating of the stock system to reflect movements;
• Delivery of parts to line stations if and when needed;
• Assist Warehouse Supervisor with stock queries;
• Attend to spares requests sent through email, phone calls or WhatsApp;
• Doing full stock counts and rectifications;
• Doing deliveries to suppliers if needed;
• Assist in Tool Store when needed;
• Ensure Warehouse access is controlled at all times;
• Updating of spares requisition system;
• Must have good admin skills;
• Carry out general Warehouse duties;
• Housekeeping;
• Carry out ad-hoc tasks as requested by Management.

 REQUIREMENTS:

• Valid Matric/Grade 12 certificate;
• 3 to  years warehousing experience;
• Forklift license advantageous;
• Must have worked on a stock system previously;
• Must be proficient in MS Office;
• Must be willing to work shifts;
• Must have a valid driver’s license;
• Own transport.

PERSONAL ATTRIBUTES:

• Immaculate time keeping;
• Flexibility;
• Good verbal and written communication skills;
• Must be open-minded, motivated and willing to learn;
• Must be punctual, precise and reliable;
• Must be a self-starter and willing to work without supervision;
• Must have strong attention to detail;
• Must be a team player. 

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Safair Operations, operating as FlySafair, has a vacancy for a Customer Service Agent at our King Shaka International Airport.  The successful application will report to the Airport Manager

RESPONSIBILITIES:

• Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and procedures as required;
• Manage flight delays and or cancellations;
• Handle and safeguard of confidential information.

PERSONAL ATTRIBUTES:

• Punctual;
• Excellent understanding of delivering great customer service;
• High degree of patience and assertiveness;
• Conflict resolution skills;
• Trustworthy, professional and reliable, including dealing with confidential information;
• Immaculate time keeping;
• The ability to work well under pressure;
• Practice good time management and willingness to work longer than normal hours including additional shifts,
• Remains focused in order to handle objections;
• Customer focused and service orientated.

REQUIREMENTS:

• Grade 12;
• Airport experience and ticket sales within an aviation concern;
• Excellent written and verbal command of the English language including proper phone etiquette;
• Good knowledge and understanding of a computer and Microsoft Office (Word, Excel and Outlook);
• No criminal or credit record;
• Able and willing to work on weekends, public holidays and flexible hours and shifts as required;
• Own transport would be an advantage.