Current Vacancies at Crypto Banter

We're on the lookout for a talented and highly motivated Social Media Manager to join our team. This role is ideal for someone who is not just tech-savvy but also has a deep understanding of crypto, combined with strong customer support skills

Responsibilities

• Manage and grow our presence on various social media platforms, particularly Discord.
• Provide top-notch customer support, addressing queries and concerns promptly and efficiently.
• Create engaging content that resonates with our crypto-focused audience.
• Analyze and report on social media performance using data capture techniques.
• Collaborate with our team to develop and implement social media strategies.
• Develop and execute innovative social media strategies that align with our crypto-focused goals.
• Manage and grow our presence on platforms like Twitter, LinkedIn, Instagram, Facebook, and emerging crypto-centric platforms.
• Create engaging, informative, and timely content that resonates with the crypto community.
• Monitor trends in the crypto and blockchain space to create relevant content.
• Engage with our community regularly, fostering relationships and encouraging dialogue.
• Collaborate with other teams to ensure brand consistency and support marketing campaigns.
• Analyze and report on the effectiveness of social media campaigns and strategies.

Requirements:

• Proven experience as a Social Media Manager or similar role.
• Exceptional customer service skills and experience in handling customer queries.
• Fluency in English with excellent communication skills.
• Technological proficiency, particularly with social media platforms and Excel.
• Strong understanding of cryptocurrency and the crypto market.
• Experience with data capture and analysis.
• [Optional] Local candidates preferred.
• Develop and execute innovative social media strategies that align with our crypto-focused goals.
• Create engaging, informative, and timely content that resonates with the crypto community.
• Monitor trends in the crypto and blockchain space to create relevant content.
• Engage with our community regularly, fostering relationships and encouraging dialogue.
• Collaborate with other teams to ensure brand consistency and support marketing campaigns.
• Analyze and report on the effectiveness of social media campaigns and strategies.

Qualifications:

• Previous experience in a customer support role.
• Experience managing Discord communities or similar platforms.
• Demonstrable ability to articulate complex ideas clearly and engagingly.
• Demonstrable experience managing social media accounts for a brand or business.
• Knowledge of social media best practices and trends, especially in the crypto industry.

Perks:

• Be part of a fast-growing startup with a thriving community
• Work with a team of passionate professionals who share your commitment to excellence
• Enjoy a fun, dynamic work environment that encourages creativity and innovation
• Opportunity for growth and career advancement as we continue to expand our programs and offerings
• Competitive salary 

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We are seeking a highly skilled and experienced Senior React Native Developer to join our crypto-focused development team. The ideal candidate will have expertise in the specified tech stack and a passion for building innovative crypto-related mobile applications.

Responsibilities:

• Mobile App Development: Lead the development of React Native-based mobile applications for the crypto industry, ensuring high performance, responsiveness, and user-friendly design.
• Tech Stack Expertise: Utilize your expertise in TypeScript, Node.js, React, PHP, Express, MySQL, PostgreSQL, Heroku, Fastify, Redis, Prisma, and other relevant technologies to deliver robust and scalable solutions.
• Database Management: Work with MySQL, PostgreSQL, and other database systems to design and optimize database schemas and queries.
• API Integration: Integrate with various APIs and third-party services to provide seamless crypto-related functionalities.
• Deployment: Manage deployment processes using platforms like Heroku and AWS.
• Code Quality: Ensure code quality, maintainability, and scalability by following best practices and code standards.
• Collaboration: Collaborate with cross-functional teams, including designers, product managers, and backend developers, to deliver end-to-end solutions.
• Security: Implement security best practices and stay up-to-date with crypto industry security standards.
• Documentation: Create and maintain technical documentation.
• Mentoring: Provide guidance and mentorship to junior developers when necessary.

Requirements:

Proven experience as a Senior React Native Developer, with a strong portfolio of mobile applications in the crypto or related field.

• Proficiency in TypeScript, Node.js, React, PHP, Express, MySQL, PostgreSQL, Heroku, Fastify, Redis, Prisma, and other specified technologies.
• Familiarity with S3 and AWS is a plus.
• Experience with Test-Driven Development (TDD) is a nice-to-have.
• Knowledge of Bun JS and MongoDB is a nice-to-have.
• Strong problem-solving and debugging skills.
• Excellent communication and collaboration skills.

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We seek an exceptional and highly experienced Senior Product and Graphic Designer to join our dynamic team After careful consideration and evaluation, we have determined that we need a candidate with a strong seniority level to fulfil this critical role. We are looking for someone with outstanding expertise in UX/UI design and brand design. The chosen candidate must be a perfect fit for the crypto space we operate in.

As a Senior Product and Graphic Designer at Crypto School, you will play a pivotal role in designing the entire UX/UI of our online learning platform, shaping our brand identity and driving the creative direction of our products. We are particularly interested in candidates who have prior experience with gamification projects and crypto projects. Working collaboratively with our cross-functional teams, you will be responsible for delivering exceptional designs that align with our brand's vision and mission. This is a full-time role that requires a high level of autonomy, creativity, and the ability to deliver brilliance.

Responsibilities

• Design the entire UX/UI of our learning platform, ensuring it provides an exceptional user experience and drives engagement.
• Create visually stunning graphics, illustrations, multimedia content, and UX/UI designs to promote our courses and enhance brand awareness.
• Collaborate closely with the cross-functional teams to ensure designs align with our brand's vision and mission.
• Drive the creative direction of our products, ensuring they meet the highest standards of excellence and innovation.
• Develop and execute creative campaigns and initiatives in collaboration with the marketing team to drive user acquisition and engagement.
• Produce design deliverables for various channels, including social media, email, website, and events.
• Provide mentorship and guidance to junior designers, fostering their growth and elevating the overall quality and consistency of our designs.
• Stay up-to-date with the latest design trends, tools, and technologies to ensure our designs are at the forefront of innovation.
• Utilize Figma and other relevant design software proficiently and effectively.

Requirements:

• Minimum of 7 years of experience in product design, graphic design, UX/UI design, and multimedia content creation.
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.
• Strong portfolio showcasing exceptional design work across multiple mediums and channels.
• Proven ability to manage multiple projects and deliver high-quality designs within deadlines.
• Excellent communication and collaboration skills, with the ability to effectively convey design concepts and ideas.
• A deep passion for the cryptocurrency and blockchain industries.
• Prior experience in gamification projects is highly desirable.

Perks:

• Be part of a fast-growing startup with a thriving community
• Work with a team of passionate professionals who share your commitment to excellence
• Enjoy a fun, dynamic work environment that encourages creativity and innovation
• Opportunity for growth and career advancement as we continue to expand our programs and offerings
• Competitive salary 

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Job Summary:

Lead Development: Spearhead the entire lifecycle of our cutting-edge cryptocurrency products. From the initial concept to the exciting launch, be the force that drives innovation.
Collaborate Across Teams: Work hand-in-hand with our stellar engineering, design, and marketing teams. Your mission? To craft a compelling product vision and a roadmap that sets the market ablaze.
Research Market Trends: Dive deep into the crypto world to uncover user needs and the latest industry trends. Your insights will shape products that resonate with our users and stay ahead of the curve.
Champion Quality: Implement robust QA processes, blending manual finesse with automated precision. Ensure our products not only meet but surpass quality standards.
Analyze and Enhance: Use user feedback and performance metrics to continually refine our product features. Your analytical skills will keep enhancing the user experience.
Ensure Compliance: Navigate the dynamic landscape of crypto regulations. You'll ensure our products are not just innovative but also compliant and trustworthy.
Promote Agile Practices: Be the advocate for agility in our development practices. Encourage a culture where innovation and continuous improvement are the norms.

Requirements:

• Proven experience as a Product Manager in the tech industry, with a strong preference for experience in cryptocurrency or blockchain technologies.
• Solid background in QA methodologies, including experience with both manual and automated testing.
• Excellent understanding of product development lifecycle and agile methodologies.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Exceptional communication and leadership abilities, with a talent for working effectively across diverse teams.

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We seek a tech-savvy Head of Customer Success adept in no-code solutions and AI to optimize our product (especially our customer verification process) & revolutionize our support strategy. Your mission is to dramatically reduce the need for direct customer contact by enhancing our product, use data-driven insights to preempt support issues & provide outstanding customer support on support issues when they do arise.

Responsibilities:

• Implement no-code and AI tools to streamline support processes.
• Analyze customer interactions to inform product improvements.
• Foster continuous engagement and education for our users.
• Coordinate with tech teams to resolve complex issues and integrate customer feedback.

Requirements:

• 5+ years in SaaS or tech-related customer success roles.
• Demonstrated ability to manage customer relationships at all levels, including C-suite.
• Proficiency in customer success methodologies and business documentation.

Skills:

• Strong interpersonal and organizational skills.
• A proactive approach with a track record of creative problem-solving.
• Leadership experience with the ability to manage concurrent projects.
• Proficient in data analysis tools like Mixpanel and Excel.

Preferred:

• Degree in Computer Science or a related field.
• Experience in Crypto & trading.
• Familiarity with Agile, Scrum, and remote team management.

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As the Head of Data, you will be responsible for setting the strategy for making us a data-driven company and implementing the systems and tools to execute that strategy. Top-notch Excel/Google Sheets skills are a must. 

You will also be the main technical point of contact for our exchange partners and work with them to automate our verification (sponsorship) process with the exchanges. The process involves verifying student accounts for our courses by having them sign up for an exchange account with one of our exchange partners and deposit $100 funds for trading into their exchange accounts. Investigating any issues and streamlining the verification process will be part of your role.

Responsibilities:

• Implement the systems and tools for executing that strategy
• Be the main technical point of contact for our exchange partners and work to automate our verification process
• Investigate and streamline the verification process to reduce potential points of failure

Requirements:

• Bachelor's degree in a quantitative field (e.g. mathematics, statistics, economics, computer science)
• 5+ years of experience in a data analysis role, preferably within a startup environment or a fast-paced industry
• Proficiency in Excel and Google Sheets, including advanced formulas, pivot tables, and data manipulation
• Experience working with APIs and SQL databases
• Strong analytical and problem-solving skills, with the ability to identify key insights and trends from complex data sets
• Familiarity with statistical analysis and A/B testing methodologies
• Understanding of web analytics tools (e.g. Google Analytics, Mixpanel) and tracking implementation best practices
• Excellent communication and collaboration skills, with the ability to work cross-functionally with product, marketing, and engineering teams
• A passion for crypto education and a desire to help us achieve our mission of taking crypto mainstream through education

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Job Summary 

We are looking for a Data Analyst to join our team in Cape Town. As the Data Analyst, you will be responsible for making us a data-driven company, including building data dashboards, analyzing data & finding “needle-in-haystack” insights. Top-notch Excel/Google Sheets skills are a must. 

You will also be the main technical point of contact for our exchange partners and work with them to automate our verification process with exchanges. The process involves verifying student accounts for our courses by having them sign up for an exchange account with one of our exchange partners and deposit $100 funds for trading into their exchange accounts. Investigating any issues and streamlining the verification process will be part of your role.

Developing a data-driven approach to community-building is also part of your role. A thriving community can become a clever way to scale support for our students during their 3-week program. We want our students to have the best possible experience, and we believe data will help us monitor our progress across cohorts and within our alumni base.

Responsibilities:

• Analyze data, uncover insights & build data dashboards 
• Be the main technical point of contact for our exchange partners and work to automate our verification process
• Investigate and streamline the verification process to reduce potential points of failure

Requirements:

• 2+ years of experience in a data analysis role, preferably within a startup environment or a fast-paced industry
• Proficiency in Excel and Google Sheets, including advanced formulas, pivot tables, and data manipulation
• Strong analytical and problem-solving skills, with the ability to identify key insights and trends from complex data sets
• Familiarity with statistical analysis and A/B testing methodologies
• Understanding of web analytics tools (e.g. Google Analytics, Mixpanel)
• Excellent communication and collaboration skills, with the ability to work cross-functionally with product, marketing, community and student support teams

Nice to have:

• Bachelor's degree in a quantitative field (e.g. mathematics, statistics, economics, computer science)
• Experience working with APIs and SQL databases
• Understanding of web analytics tools beyond Google Analytics (e.g. Mixpanel) and tracking implementation best practices
• A passion for crypto and a desire to help us achieve our mission of taking crypto mainstream through education

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We're looking for a skilled and highly motivated Customer Support Specialist to join our team. The ideal candidate is someone who is not just knowledgeable in customer support but also brings a strong understanding of the crypto industry, is technologically proficient, and exhibits excellent communication skills.
Responsibilities:

• Provide high-quality customer support via email, live chat, and social media, particularly on platforms like Discord.
• Address and resolve customer inquiries and issues in a timely and accurate manner.
• Maintain in-depth knowledge of our products and services, as well as broader crypto industry trends.
• Collaborate with the team to improve overall customer experience.
• Stay updated with new technologies and industry best practices to ensure continuous improvement in service delivery.

Skill:

• Proven experience as a customer support specialist.
• Excellent command of the English language and articulate communication skills.
• Technological proficiency, including experience with Excel and data capture tools.
• A solid understanding of cryptocurrency concepts and market dynamics.
• Experience in managing customer interactions and handling queries effectively.
• Ability to work in a dynamic, fast-paced environment.

 Preferred:

• Strong analytical skills and attention to detail.
• Previous experience in a Customer Support Specialist role.
• Experience managing Discord communities or similar platforms.
• Demonstrable ability to articulate complex ideas clearly and engagingly.

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Job Summary

 If you are obsessed with Crypto and spend your days on Twitter, Discords and Telegram looking for coins and narratives - we want you to join the team at Banter!

We need researchers to find the hottest narratives and tokens before anyone else and to help us prepare our content. 

The position is open to anyone in the world but you will be working EUROPEAN HOURS. 

Requirements:

• 2+ years experience in Crypto.
• Be obsessed with Crypto.
• In tune with the market
• Must know what people are saying and where the interest is
• Be active on Twitter and Discord.
• Willing to work full-time or part-time.
• Work well under crazy pressure 

Please submit the following:

• Motivation letter
• a List of 5-10 tokens that you like and why. They must be large and small cap. 
• Any trades on the horizon that you are taking and the fundamental reason why (not TA-based)