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  • Posted: Oct 11, 2023
    Deadline: Not specified
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Our purpose is to be the leading real estate services provider and the preferred place of employment for our industry’s professionals. This purpose promotes constant innovation and service excellence, whilst providing end-to-end real estate solutions to our valued clients. Our mission is to build a high-performance, respectful and dynamic culture that ...
    Read more about this company

     

    Specialised Cleaner - Sandton

    Mission/ Core purpose of the Job:

    • Perform Specialised Cleaning Tasks on a per-site and as-required basis. Tasks will range from Basement Cleaning, Carpet Cleaning, Emergency Cleaning, Disinfections, etc.

    Expected duties:

    • Maintain personal health, hygiene and professional appearance
    • Controls the Clients chemicals i.e. dilution, mixing and issuing of the chemicals
    • Maintain the cleaning equipment provided in a safe an acceptable condition
    • Ensure correct products are obtained by following correct processes and instructions of use
    • Do daily checks and follow-ups on all equipment and stock levels
    • Complaints and customer management skills
    • Must be able to solve problems by using initiative
    • Must report maintenance, safety concerns to manager day to day as they arise

    Reporting:

    • Identify and prepare relevant information and data for reporting purposes
    • Make logical deductions and draw conclusions that can be motivated
    • Prepare and submit clear, concise and relevant reporting in line with reporting requirements to the relevant line Manager.

    Quality Management:

    • Input into the development of systems and processes to continuously identify quality constraints and improve on re-occurring problems
    • Input into the establishment of systems and sound practices in order to comply with best practices, legislation or other regulations and guidelines
    • Establish and maintain quality standards that will enhance the overall functioning of the building and the services and cost efficiency
    • Work consistently according to standard operating procedures
    • Understand the quality standards of the job and the reason for these standards, and communicate these reasons to others
    • Understand and communicate the consequences of not maintaining quality focus (consequence management)
    • Identify processes and procedures where the quality of work may be improved
    • Analyse situations and take necessary action to ensure quality is maintained
    • Seek feedback from clients and stakeholders and continuously seeks ways of improving on quality and customer service standards
    • Define and monitor the execution of processes and procedures regarding facilities soft services
    • Ensure that all processes and procedures implemented are aligned to the set operational framework
    • Ensure that workflow continues without interruption
    • Continually improve existing processes and procedures to enhance effectiveness, efficiency and performance

    Customer Satisfaction:

    • Align service delivery to changing needs of the Client
    • Ensure customer needs and requirements are satisfied
    • Put contingency plans in place to prevent delays and enhance the customer experience
    • Adopt a proactive approach to prevent problems from arising in the future
    • Initiate change to continually improve all aspects of service delivery
    • Drive continuous improvement as an important element of service delivery
    • Identify trends and patterns pertaining to customer requests and needs to continually improve all aspects of service delivery
    • Maintain relationships with strategic suppliers
    • Improve customer satisfaction.
    • Supervisory / Leadership / Managerial Complexity:
    • Directing, guiding, motivating and influencing all, supervisors, cleaners, general workers and vendors to enable effective service delivery.
    • Manage the BSS Soft Services, aligning it to the overall Infrastructure strategy
    • Advise Managers / Supervisors, who will be responsible for day-to-day management of Cleaning and Hygiene at the respective sites.
    • Employee relations and collaborative teamwork
    • Contribute as part of the BSS Team

    Role Complexity:

    • High standards of service delivery at all levels.
    • Investigate, propose and implement innovative and quality Cleaning and Hygiene solutions.
    • Ensure the implementation of, policies and procedures.

    Responsibility towards:

    •  Direct reports, Managing Director
    •  Matrix reports, Executives and Managers
    •  Key customers, All.
    •  Key suppliers, Outsource Soft Services Vendors
    •  Relations, All suppliers, contracted consulting companies, all internal clients

    Independent thought and Judgement:

    • Advise decisions within parameters of policy, budget, business plan and a per agreement with line manager

    Authorities:

    • As per delegation of authority

    Education:

    • Matric

    Experience:

    • 5-10 years experience in a major corporate environment in the cleaning and hygiene field
    • Sound knowledge of SLA and KPI management

    Knowledge:

    • Risk Management
    • ISO 9001
    • SHE Management
    • Computer literacy

    Skills / Physical competencies:

    • Problem solving and feedback Skills
    • Relationship building
    • Performance reporting
    • Communication
    • People management
    • Negotiation
    • Conflict resolution
    • Time management, specifically the ability to prioritise
    • Risk management
    • SHE analysis
    • Proactive planning
    • Behavioural qualities:
    • Service orientated
    • Patience
    • Team player
    • Ability to handle stress
    • Ability to handle fast pace and rapid change
    • Consultative approach

    Self starter

    • General working conditions (e.g. shift work, driver’s license, specific tools, special clothing, environmental requirements, etc.)
    • Code 08 drivers licence (Preferred)
    • Should there be the requirement, the ability to work long hours under constant work pressure.
    • Ability to travel to regions and at times with short notice. ( Stay away from home )
    • There may be a requirement on occasion to work weekends.

    KPA Quality Standards

    • 100% in line with BSS strategic plan
    • Expenditure within budget
    • Timely and accurate reporting
    • Employee satisfaction index
    • Objectives set for the unit
    • Team motivation ( Includes Outsource FM Supervisors / Staff )
    • Achievement of internal customers KPA’s
    • Achievement of internal processes KPA’s

    go to method of application »

    Property Manager (Silver Oaks Shopping Centre)

    POSITION PURPOSE

    Responsible for the management of the Property. Ensure investment growth and maximum income of the Property through effective property management and asset control. Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.  Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost. Keeps senior management well informed of area activities and significant problems. 

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    • Assumes responsibility for the effective operations management of the property and its facilities.

    Property Management

    • Keep abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
    • Attend meetings / functions related to successful operation of Property i.e. SAPOA, CJP etc.

    Asset Management

    • Control/schedule/implement regular preventative maintenance program in line with budget constraints
    • Motivation of refurbishments, major repairs as appropriate
    • Attend site meetings with contractors in respect of maintenance/expansion of projects
    • Monitor progress
    • Inspection / enforcement of tenant responsibilities during and on termination of lease terms
    • Liaison with appropriate Government, Provincial and/or local authorities
    • Responsible for Compliance of OSH Act

    Client Reporting

    • Provide accurate information to client according to agreed format timeously
    • Analysis of monthly income /expenses
    • Monitoring of turnover rentals
    • Analysis of operating costs on a quarterly basis in terms of the approved forecasts
    • Monitoring of all municipal recoveries (and general recoveries) on a monthly basis

    Planning And Budgeting

    • Preparation and completion of budgets by January each year
    • Complete of forecasts timeously
    • Review rental quarterly and ensure best possible rate achieved and maintained
    • Assist in formulation of business plans for the unit
    • 5 Year budget – preparation and control
    • Quarterly review and monitoring results

    Quarterly Expenditure / Analysis

    • Set and motivate capex /TI philosophy per building in consultation with client
    • Approve TI standard specification as recommended by the Project Manager
    • Approve capex within authority limits
    • Ensure we conform to capex philosophy and procedures
    • Estimate new operating costs
    • Ensure recovery of operational costs in accordance with Lease terms

    Building Management

    • Devise a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
    • Investigate/initiate proposals for refurbishments
    • Maintain a hands-on control of projects in hand
    • Review the building status/grade annually and maintain the standards within those grade
    • Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are effectively implemented

     Debtors Management

    • Monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and approve legal action

    Creditors Control 

    • Responsible for Management:
      • Arrears
      • Legal action
      • Write-offs

     Parking Management

    • Monthly / ad hoc interaction meetings all parkades
    • In conjunction with the responsible person for parking, maintain accurate control of “in house” operated parkades

    Tenant Manager 

    • Deal with correspondence / interaction with tenants as required.
    • Ensure that leases are timeously renewed and all vacant space is let and in a presentable state.

     New Tenants

    • Determination and recommendation of letting mandates (i.e. rental levels, installation cost etc.)
    • Lease negotiation and maintenance of tenant relationships.
    • Control of new leases and records of same

    Control / oversee new installations (through technical manager where appropriate) including:

    • Premises design
    • Negation/liaison/control with/of professionals and contractors
    • Sign off acceptance of complete premise

     Existing Tenants

    • Renewal of Lease Agreement both direct and through Building Management where applicable
    • Tenant liaison and public relations
    • Control/arrangement of Centre promotions through merchants association/s or promotion committee/s
    • Regular assessment of tenant’s turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
    •  Expense Control
    • Check and authorise payment of accounts
    • Authorise cleaning, consumables, electrical and general maintenance orders
    • Control wage and salary allocation
    • Control municipal payments and recoveries there against
    • Ensuring cost effectiveness and performance of contractors

    Assumes responsibility for the effective maintenance and reporting of financial records.

    • Oversees preparation of monthly, annual, and other management reports.
    • Assesses and reports on monthly performance against budgets.
    • Prepares and motivates consolidated monthly reports for submission to client

    Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.

    • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
    • Acts as a liaison between the Company and external contacts.
    • Ensures effective coordination of external services with Company operations.
    • Obtains and conveys information as appropriate.
    • Promotes goodwill and a positive image of the Company.

    Effectively supervises Property personnel, ensuring optimal performance.

    • Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.  Discusses areas needing improvement.    
    • Assigns and coordinates personnel. Directs daily operations.
    • Identifies, develops, and implements training programs as appropriate.
    • Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance.  Formulates and implements employee corrective actions as needed.
    • Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.

    Assumes responsibility for related duties as required or assigned.

    • Ensures that work area is clean, secure, and well maintained.
    • Completes special projects as assigned.
    • Reports on Operational expenses, foot traffic, security incidents etc.

    PERFORMANCE MEASUREMENTS

    • Good communication and coordination exists with departments. Assistance is provided as needed.
    • Senior Management is appropriately informed of area activities and of any significant problems.
    • Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
    • Building/s are well maintained and secure and meet the needs of the Company.
    • Property operations are efficiently and cost effectively administered.
    • Current and future Property needs are well planned and budgets are established and maintained.
    • Effective business relations exist with vendors, contractors, and trade professionals.

    QUALIFICATIONS

    • Education/Certification: Matric
    • Additional related maintenance and property management training preferred

    REQUIRED KNOWLEDGE

    • Excellent understanding of property management procedures
    • Excellent knowledge of retail shopping centre management
    • Knowledge of budgeting, service contracts, and leasing agreements

    EXPERIENCE REQUIRED

    • Five or more years of related experience, with at least two or more years of supervisory experience

    SKILLS/ABILITIES

    • Excellent leadership abilities
    • Able to organize, coordinate, and direct team activities
    • Strong problem solving skills
    • Good communications skills
    • Able to use all related maintenance equipment and computer applications

    go to method of application »

    Property Manager - Cape Town

    POSITION PURPOSE

    Responsible for the management of the Property. Ensure investment growth and maximum income of the Property through effective property management and asset control. Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.  Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost. Keeps senior management well informed of area activities and significant problems. 

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    • Assumes responsibility for the effective operations management of the property and its facilities.

    Property Management

    • Keep abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
    • Attend meetings / functions related to successful operation of Property i.e. SAPOA, CJP etc.

    Asset Management

    • Control/schedule/implement regular preventative maintenance program in line with budget constraints
    • Motivation of refurbishments, major repairs as appropriate
    • Attend site meetings with contractors in respect of maintenance/expansion of projects
    • Monitor progress
    • Inspection / enforcement of tenant responsibilities during and on termination of lease terms
    • Liaison with appropriate Government, Provincial and/or local authorities
    • Responsible for Compliance of OSH Act

    Client Reporting

    • Provide accurate information to client according to agreed format timeously
    • Analysis of monthly income /expenses
    • Monitoring of turnover rentals
    • Analysis of operating costs on a quarterly basis in terms of the approved forecasts
    • Monitoring of all municipal recoveries (and general recoveries) on a monthly basis

    Planning And Budgeting

    • Preparation and completion of budgets by January each year
    • Complete of forecasts timeously
    • Review rental quarterly and ensure best possible rate achieved and maintained
    • Assist in formulation of business plans for the unit
    • 5 Year budget – preparation and control
    • Quarterly review and monitoring results

    Quarterly Expenditure / Analysis

    • Set and motivate capex /TI philosophy per building in consultation with client
    • Approve TI standard specification as recommended by the Project Manager
    • Approve capex within authority limits
    • Ensure we conform to capex philosophy and procedures
    • Estimate new operating costs
    • Ensure recovery of operational costs in accordance with Lease terms

    Building Management

    • Devise a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
    • Investigate/initiate proposals for refurbishments
    • Maintain a hands-on control of projects in hand
    • Review the building status/grade annually and maintain the standards within those grade
    • Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are effectively implemented

     Debtors Management

    • Monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and approve legal action

    Creditors Control 

    • Responsible for Management:
      • Arrears
      • Legal action
      • Write-offs

     Parking Management

    • Monthly / ad hoc interaction meetings all parkades
    • In conjunction with the responsible person for parking, maintain accurate control of “in house” operated parkades

    Tenant Manager 

    • Deal with correspondence / interaction with tenants as required.
    • Ensure that leases are timeously renewed and all vacant space is let and in a presentable state.

     New Tenants

    • Determination and recommendation of letting mandates (i.e. rental levels, installation cost etc.)
    • Lease negotiation and maintenance of tenant relationships.
    • Control of new leases and records of same

    Control / oversee new installations (through technical manager where appropriate) including:

    • Premises design
    • Negation/liaison/control with/of professionals and contractors
    • Sign off acceptance of complete premise

     Existing Tenants

    • Renewal of Lease Agreement both direct and through Building Management where applicable
    • Tenant liaison and public relations
    • Control/arrangement of Centre promotions through merchants association/s or promotion committee/s
    • Regular assessment of tenant’s turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
    •  Expense Control
    • Check and authorise payment of accounts
    • Authorise cleaning, consumables, electrical and general maintenance orders
    • Control wage and salary allocation
    • Control municipal payments and recoveries there against
    • Ensuring cost effectiveness and performance of contractors

    Assumes responsibility for the effective maintenance and reporting of financial records.

    • Oversees preparation of monthly, annual, and other management reports.
    • Assesses and reports on monthly performance against budgets.
    • Prepares and motivates consolidated monthly reports for submission to client

    Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.

    • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
    • Acts as a liaison between the Company and external contacts.
    • Ensures effective coordination of external services with Company operations.
    • Obtains and conveys information as appropriate.
    • Promotes goodwill and a positive image of the Company.

    Effectively supervises Property personnel, ensuring optimal performance.

    • Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.  Discusses areas needing improvement.    
    • Assigns and coordinates personnel. Directs daily operations.
    • Identifies, develops, and implements training programs as appropriate.
    • Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance.  Formulates and implements employee corrective actions as needed.
    • Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.

    Assumes responsibility for related duties as required or assigned.

    • Ensures that work area is clean, secure, and well maintained.
    • Completes special projects as assigned.
    • Reports on Operational expenses, foot traffic, security incidents etc.

    PERFORMANCE MEASUREMENTS

    • Good communication and coordination exists with departments. Assistance is provided as needed.
    • Senior Management is appropriately informed of area activities and of any significant problems.
    • Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
    • Building/s are well maintained and secure and meet the needs of the Company.
    • Property operations are efficiently and cost effectively administered.
    • Current and future Property needs are well planned and budgets are established and maintained.
    • Effective business relations exist with vendors, contractors, and trade professionals.

    QUALIFICATIONS

    • Education/Certification: Matric
    • Additional related maintenance and property management training preferred

    REQUIRED KNOWLEDGE

    • Excellent understanding of property management procedures
    • Excellent knowledge of retail shopping centre management
    • Knowledge of budgeting, service contracts, and leasing agreements

    EXPERIENCE REQUIRED

    • Five or more years of related experience, with at least two or more years of supervisory experience

    SKILLS/ABILITIES

    • Excellent leadership abilities
    • Able to organize, coordinate, and direct team activities
    • Strong problem solving skills
    • Good communications skills
    • Able to use all related maintenance equipment and computer applications

    go to method of application »

    Operations Manger - Cape Town

    POSITION PURPOSE

    Responsible for planning, organising, and directing the activities of the Centre.  Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.  Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.  Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations.  Ensures that services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well informed of area activities and significant problems.  Trains, directs, and appraises assigned personnel.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.

    • Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
    • Executes established operational goals and ensures that corporate wide plans are complemented and supported.
    • Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.

    Assumes responsibility for the effective operations management of the Centre and facilities.

    • Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
    • Liaises with tenants with regards to operational problems.
    • Responds to emergency call outs.

    Day to day running and control of:

    • Tenant complaints
    • Security
    • Air Conditioning
    • Cleaning, Electrical, Plumbing etc.
      • Authorises of invoices for payments.
      • Issues tender documents.
      • Calculates operational costs for charge out to the tenants to ensure recoveries where appropriate
      • Manages space planning. Ensures that the Centre layout will accommodate present and future operational and space requirements.
      • Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
      • Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
      • Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.

    Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.

    • Identifies security threats and develop action plans for the prevention of incidents
    • Establishes and maintains security systems for the Centre and tenants
    • Monitors shops and businesses and react on emergency calls
    • Establishes and maintain security information network
    • Liaises with SAPS and local authorities
    • Plans the manning of the center and manage guards on duty
    • Determines the needs for security systems and equipment
    • Communicates with tenants regarding security systems
    • Develops and implements security devices
    • Creates security awareness amongst staff, tenants and shoppers
    • Compiles budgets and control expenditure
    • Establishes emergency plans

    Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.

    • Develops and implements safety directives
    • Completes financial forecasting duties, and generates and updates schedules for building expenditures.
    • Creates safety awareness and trains staff in Health and Safety.
    • Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are effectively implemented.
    • Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
    • Oversees the procurement of furnishings and equipment in accordance with budget planning.
    • Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
    • Ensures that all maintenance agreements and leases are current.
    • Ensures that billing discrepancies are promptly tracked and resolved.

    Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.

    • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
    • Acts as a liaison between the Company and external contacts.
    • Ensures effective coordination of external services with Company operations.
    • Obtains and conveys information as appropriate.
    • Promotes goodwill and a positive image of the Company.

    Effectively supervises Centre personnel, ensuring optimal performance.

    • Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.  Discusses areas needing improvement.    
    • Assigns and coordinates personnel. Directs daily operations.
    • Identifies, develops, and implements training programs as appropriate.
    • Conducts performance appraisals
    • Provides measurable feedback to assigned personnel and suggestions for improved performance
    • Formulates and implements employee corrective actions as needed
    • Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary

    Assumes responsibility for related duties as required or assigned

    • Ensures that work area is clean, secure, and well maintained
    • Completes special projects as assigned
    • Reports on Operational expenses, foot traffic, security incidents etc.

    PERFORMANCE MEASUREMENTS

    • Good communication and coordination exists with departments - Assistance is provided as needed
    • Procurement policy is fully complied with
    • Senior Management is appropriately informed of area activities and of any significant problems
    • Operations personnel are well trained, effective, and efficient- Appropriate supervision and assistance are provided
    • Company facilities are well maintained and secure and meet the needs of the Company
    • Centre or Property operations are efficiently and cost effectively administered
    • Current and future Centre or Property needs are well planned and budgets are established and maintained
    • Effective business relations exist with vendors, contractors, and trade professionals

    QUALIFICATIONS

    • Education/Certification: Matric
    • Additional related maintenance and Centre management training preferred

    REQUIRED KNOWLEDGE

    • Excellent understanding of Centre or Property management procedures
    • Knowledge of budgeting, service contracts, and leasing agreements

    EXPERIENCE REQUIRED

    • Five or more years of related experience, with at least two or more years of supervisory experience

    SKILLS/ABILITIES

    • Excellent leadership abilities
    • Able to organise, coordinate, and direct team activities
    • Strong problem solving skills
    • Good communications skills
    • Able to use all related maintenance equipment and computer applications

    go to method of application »

    Lease Administrator (The Grove Mall)

    POSITION PURPOSE

    • Responsible for lease administration as assigned. Keeps tenant records, deposit and lease fees accounts accurate and current. Completes related reports, summaries, and records, and performs related clerical duties.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Assumes responsibility for the accurate and timely completion of assigned leasing administration functions, including:

    • Terminates tenant accounts on instruction and notifies departments
    • Captures journal entries:
      • Lease Fees & Deposits & appropriation of deposits
    • Advises meter readers of changes
    • Arrange invoices for tenants paying deposits/rental in advance
    • Upload all relevant documents to BOL & send original lease for archiving
    • Electricity & Water Adjustments – Notifies Utility Company, advises meter readers of tenant movements, Electricity & Water adjustments
    • Send tenant copies of signed lease & offer
    • Credit rating procedure

    Assumes responsibility for the accurate and timely completion of assigned lease administration functions, including:

    • Drafts and prepares leases
    • Keep register of all lease movements
    • Captures and Processes lease agreements via owner’s approval form
    • Cedes leases
    • Prepares, cancels and amends Lease agreements, Addenda and Suretyships
    • Handles & checks deposits, bank guarantees & maintaining replacement bank guarantees & additional deposits, updating all reports accordingly

    Reconciliation of deposit account

    • Adhering to assigned deadlines & timelines as required
      • Ensuring all processes in terms of lease tracking are adhered to

    Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management

    • Maintains regular contact with other departments to obtain information and/or to correct transactions (Liaise with Property Administrator on tenant movement)
    • Assists Portfolio Management personnel as needed
    • Keeps management informed of area activities and of any significant problems
    • Attends and participates in management meetings & take minutes of such meetings

    Assumes responsibility for related duties as required or assigned

    • Completes special projects as assigned
    • Any other duties related to loading and processing of lease renewals & administration thereof
    • Update & maintain lease audits
    • Update & maintain building lease profiles
    • Upload monthly leasing reports for management packs
    • Prepare monthly executive summary for reporting to leasing manager

    PERFORMANCE MEASUREMENTS

    • Lease documents, records, and reports are accurate, current, and timeously submitted 
    • Good working relations exist with company personnel
    • Good communication and coordination exist with Leasing Manager - Provide Assistance as and when required
    • Management is appropriately informed of area activities
    • Lease administration is completed in accordance with established standards, policies, and procedures

    QUALIFICATIONS

    • Education/Certification: Matric
    • Good understanding of “Legal Leases”
    • Basic understanding of accounting practices

    SKILLS/ABILITIES

    • Well organized and detail oriented
    • Good math skills
    • Excellent grammar and spelling skills in business
    • Good attention to detail and accuracy
    • Cooperative and willing to assist others
    • Excellent communication skills
    • Administration skills
    • Dependable
    • Self-starter
    • Excellent computer skills
    • Flexible
    • Good interpersonal skills
    • Able to use PC, calculator, and other basic business mechanisms

    go to method of application »

    Creditors Clerk - Sandton

    POSITION PURPOSE

    • Responsible for performing a variety of accounts payable and related clerical duties. Receives, sorts, and proofs accounting documents, and posts totals. Matches invoices to appropriate authorizing documents. Codes invoices with appropriate general ledger account numbers and related project and budget codes. Inputs invoice information into automated accounts payable application. Performs arithmetic calculations and reviews internal records. Prepares reports and maintains records and files as needed. Completes collections and deposits of accounts receivable items.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES
    Assumes responsibility for the accurate and timely performance of accounts payable functions.

    • Reviews source documents and matches purchase orders, invoices, and receiving documents.
    • Codes invoices to appropriate general ledger accounts.
    • Determines optimum payment dates and takes advantage of all discounts on invoices.
    • Reviews invoices to ensure they are correctly coded, properly authorized, and there are no overpayments or repeat payments.
    • Ensures that approval authority is in accordance with purchasing policies.
    • Processes payments and obtains authorized signatures.
    • Performs accounting duties in accordance with established Company policies and procedures.
    • Pool Car Management

    Ordering & Issuing of Stationary

    • Assumes responsibility for effectively researching, tracking, and resolving (or properly referring) accounting or documentation problems and discrepancies.
    • Assumes responsibility for establishing and maintaining effective business relations with vendors.
    • Researches and resolves vendor problems and billing discrepancies.
    • Answers vendors' questions or refers them appropriately.
    • Maintains and projects the Company’s professional reputation.

    Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management.

    • Assists Accounting Department personnel as needed.
    • Keeps management informed of area activities and of any significant problems. Reports transactions that are outside established purchasing policies to the Controller.
    • Maintains regular contact with other departments to obtain information and/or to correct transactions.

    Assumes responsibility for related duties as required or assigned.

    • Ensures that work area is clean, secure, and well maintained.
    • Performs general accounting duties as needed.
    • Maintains confidentiality.
    • Completes special projects as assigned.

    PERFORMANCE MEASUREMENTS

    • Accounts Payable functions are accurate, current, and timely.
    • Accounting errors, discrepancies, and violations in purchasing policies are promptly identified and resolved.
    • Accounting duties are performed in accordance with established procedures and standards.
    • Good communication and coordination exist with Company personnel. Assistance is provided as needed.
    • Effective business relations exist with suppliers and vendors.
    • Management is appropriately informed of area activities.

    QUALIFICATIONS
    EDUCATION/CERTIFICATION:

    •  Matric.
    • Additional bookkeeping qualifications and / or courses preferred.

    REQUIRED KNOWLEDGE: 

    • Knowledge of Company purchasing policies.
    • Understanding of basic bookkeeping concepts and procedures.
    • Knowledge of automated accounts payable applications.

    EXPERIENCE REQUIRED: 

    • One to two years of previous accounts payable experience preferred.

    SKILLS/ABILITIES: 

    • Well organised, accurate, and attentive to detail.
    • Good math skills.
    • Cooperative and willing to assist others.
    • Able to use accounting software and spreadsheets.

    go to method of application »

    Creditors Administrator - Cape Town

    POSITION PURPOSE

    Responsible for performing a variety of accounts payable and related clerical duties. Receives, sorts, and proofs accounting documents, and posts totals. Matches invoices to appropriate authorizing documents. Codes invoices with appropriate general ledger account numbers and related project and budget codes. Inputs invoice information into automated accounts payable application. Performs arithmetic calculations and reviews internal records. Prepares reports and maintains records and files as needed. Completes collections and deposits of accounts receivable items. 

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Assumes responsibility for the accurate and timely performance of accounts payable functions.

    • Reviews source documents and matches purchase orders, invoices, and receiving documents.
    • Codes invoices to appropriate general ledger accounts.
    • Determines optimum payment dates and takes advantage of all discounts on invoices.
    • Reviews invoices to ensure they are correctly coded, properly authorized, and there are no overpayments or repeat payments.
    • Ensures that approval authority is in accordance with purchasing policies.
    • Processes payments and obtains authorized signatures.
    • Performs accounting duties in accordance with established Company policies and procedures.
    • Assumes responsibility for effectively researching, tracking, and resolving (or properly referring) accounting or documentation problems and discrepancies.

    Assumes responsibility for establishing and maintaining effective business relations with vendors.

    • Researches and resolves vendor problems and billing discrepancies.
    • Answers vendors' questions or refers them appropriately.
    • Maintains and projects the Company’s professional reputation.

    Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management.

    • Assists Accounting Department personnel as needed.
    • Keeps management informed of area activities and of any significant problems. Reports transactions that are outside established purchasing policies to the Controller.
    • Maintains regular contact with other departments to obtain information and/or to correct transactions.

    Assumes responsibility for related duties as required or assigned.

    • Ensures that work area is clean, secure, and well maintained.
    • Performs general accounting duties as needed.
    • Maintains confidentiality.
    • Completes special projects as assigned.

     PERFORMANCE MEASUREMENTS

    • Accounts Payable functions are accurate, current, and timely.
    • Accounting errors, discrepancies, and violations in purchasing policies are promptly identified and resolved.
    • Accounting duties are performed in accordance with established procedures and standards.
    • Good communication and coordination exist with Company personnel. Assistance is provided as needed.
    • Effective business relations exist with suppliers and vendors.
    • Management is appropriately informed of area activities.

    QUALIFICATIONS

    • Education/Certification: Matric.
    • Additional bookkeeping qualifications and / or courses preferred.

    REQUIRED KNOWLEDGE

    • Knowledge of Company purchasing policies.
    • Understanding of basic bookkeeping concepts and procedures.
    • Knowledge of automated accounts payable applications.

    EXPERIENCE REQUIRED

    • One to two years of previous accounts payable experience preferred.

    SKILLS/ABILITIES

    • Well organised, accurate, and attentive to detail.
    • Good math skills.
    • Cooperative and willing to assist others.
    • Able to use accounting software and spreadsheets.

    go to method of application »

    Centre Manager (Masingita Mall - Giyani, Limpopo)

    POSITION PURPOSE

    Responsible for the management of the Centre. Ensure investment growth and maximum income of Centre through effective Centre management and asset control. Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.  Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.  Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations.  Ensures that services purchased are of acceptable quality at the least possible cost. Keeps Senior Management well informed of area activities and significant problems.  Trains, directs, and appraises assigned personnel.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Assumes responsibility for the effective operations management of Centre and facilities.

    Centre Management

    • Keeps abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
    • Attends meetings / functions related to successful operation of Centre i.e. SAPOA, CJP etc.
    • Assists with a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
    • Investigates/initiates proposals for refurbishments
    • Maintains a hands-on control of projects in hand
    • Reviews the building status/grade ongoing and advise the Senior Management regarding maintaining the standards within those grade

    Client Reporting

    • Provides accurate information to client according to agreed format timeously
    • Analyses of monthly income /expenses and variance reporting
    • Monitors turnover rentals
    • Monitors of all municipal recoveries (and general recoveries) on a monthly basis

    Planning and Budgeting

    • Prepares and completes budgets as required each year
    • Completes of forecasts timeously as required
    • Reviews market rentals quarterly and ensure best possible rate achieved and maintained as per agreed mandates
    • Assists in formulation of business plans for the unit
    • 5 Year budget – preparation and control or as required by the client
    • Quarterly review and monitoring results or as required by the client

    Quarterly Expenditure / Analysis 

    • Sets and motivates Capex /TI philosophy per building in consultation with client
    • Recommend TI standard specification
    • Recommend Capex requirements
    • Ensures we conform to Capex philosophy and procedures
    • Estimates new operating costs
    • Ensures recovery of operational and utility costs in accordance with Lease terms

    Debtors and Creditors Management

    • Undertakes monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and recommend legal action

    Credit Control. Responsible for Management:

    • Arrears
    • Legal action / liaising with attorneys / management as required
    • Motivate Write-offs to senior management / client

    Parking Management

    • Attends monthly / ad hoc interaction meetings all parkades where applicable
    • In conjunction with the responsible person for parking, maintains accurate control of “in house” operated parkades

    Tenant Relations

    • Deals with correspondence / interaction with tenants as required
    • Ensures that leases are timeously renewed and all vacant space is let and in a presentable state

    New Tenants

    • Determines and recommends letting mandates (i.e. rental levels, installation cost etc.) for approval
    • Undertake lease negotiation and maintenance of tenant relationships
    • Controls new leases and record of same

    Controls / oversees new installations (through technical / operations manager where appropriate) including:

    • Premises design
    • Negation/liaison/control with/of professionals and contractors
    • Sign off acceptance of complete premise

    Existing Tenants

    • Renews Lease Agreements in accordance to mandate
    • Tenant liaison and public relations
    • Controls/arranges centre promotions through merchant’s association/s or promotion committee/s or marketing funds
    • Regular assesses tenants’ turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
    • Monitor and compile foot traffic reports

    Expense Control

    • Checks and authorises payment of accounts
    • Authorises cleaning, consumables, electrical and general maintenance orders
    • Controls wage and salary allocation
    • Controls municipal payments and recoveries there against
    • Ensures cost effectiveness and performance of contractors
      • Financial Management
        • Monthly financial statements
        • Monthly management reports
        • Accurate budgeting and reporting

    Operating costs

    • Calculates operating costs for charge-out to tenants
    • Ensures recoveries as appropriate
    • Tenant mix i.e. what business should be established / recommended
    • Networking with tenants, public, external organizations
    • Issues tender documents

    Expense control

    • Checks and approves payment of accounts
    • Controls cleaning, consumables, electrical and general maintenance
    • Controls municipal payments and recoveries there against
    • Ensures effective performance of contractors
      • Customer liaison
        • New Tenants
        • Lease negotiation
        • Maintenance of tenant relationships

    Public relations

    • Establishes and maintains sound public relations
    • Attracts people to the Centre
    • Control of Advertising Materials
    • Motivates and assists tenants to improve their services

    Assumes responsibility for the effective repairs and maintenance of the Centre.

    Asset Management

    • Controls/schedules/implements regular preventative maintenance program in line with budget constraints
    • Motivation of refurbishments, major repairs as appropriate
    • Attends site meetings with contractors in respect of maintenance/expansion of projects
    • Monitors progress
    • Inspection / enforcement of tenant responsibilities during and on termination of lease terms
    • Liaises with appropriate Government, Provincial and/or local authorities
    • Responsible for Compliance of OSH Act

     Maintenance

    • General Maintenance of Buildings and premises
    • All electrical, electronic, mechanical and air conditioning equipment
    • Complies with the OHS act and all other statutory requirements

    Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.

    Occupational health and safety

    • The development of security action plans, systems and directives
    • The management of security guards on shift
    • The establishment and maintenance of an emergency preparedness programme
    • The training of Maintenance and Security personnel in Occupation and Health Safety
    • Report security incidents to our management

    Assumes responsibility for ensuring professional business relations with tenants, suppliers, contractors, and trade professionals.

    • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
    • Acts as a liaison between the Company and external contacts
    • Ensures effective coordination of external services with Company operations
    • Obtains and conveys information as appropriate
    • Promotes goodwill and a positive image of the Company

     Effectively supervises Centre personnel, ensuring optimal performance.

    • Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.  Discusses areas needing improvement
    • Assigns and coordinates personnel. Directs daily operations
    • Identifies, develops, and implements training programs as appropriate
    • Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed
    • Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary

    Assumes responsibility for related duties as required or assigned.

    • Ensures that work area is clean, secure, and well maintained
    • Completes special projects as assigned

    PERFORMANCE MEASUREMENTS

    • Good communication and coordination exists with departments. Assistance is provided as needed
    • Senior Management is appropriately informed of area activities and of any significant problems
    • Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided
    • Company facilities are well maintained and secure and meet the needs of the Company
    • Centre operations are efficiently and cost effectively administered
    • Current and future Centre needs are well planned and budgets are established and maintained
    • Effective business relations exist with vendors, contractors, and trade professionals

    QUALIFICATIONS

    EDUCATION/CERTIFICATION:

    • Matric
    • Additional related maintenance and Centre management training preferred

    REQUIRED KNOWLEDGE             

    • Excellent understanding of Centre management procedures
    • Knowledge of budgeting, service contracts, and leasing agreements

    EXPERIENCE REQUIRED

    • Five or more years of related experience, with at least two or more years of supervisory experience

    SKILLS/ABILITIES

    • Excellent leadership abilities
    • Able to organize, coordinate, and direct team activities
    • Strong problem solving skills
    • Good communications skills
    • Able to use all related maintenance equipment and computer applications

    go to method of application »

    Accountant - Sandton

    POSITION PURPOSE

    • Responsible for overseeing and directing accounting functions on an operational level, including general ledger, accounts payable and receivable, fixed asset, and cost accounting. Responsible for analysing and reconciling detailed general ledger accounts as assigned. Keeps records and accounts accurate and current. Researches and resolves discrepancies and accounting errors. Completes related reports, summaries, and records. Creates monthly expense reports. Performs related clerical duties. Prepares periodic reports, reviews and reconciles data, and participates in the development of specialized financial data. Oversees and prepares entries and adjustments to Company records, files, and statements. Prepares financial and variance analyses as well as budget and rolling forecast. Prepares financial and variance analyses as well as budgets and rolling forecast. Prepares Petty Cash Control documentation. Review, correct, and update Petty Cash submissions from the Centre Managers and monitor controls on Petty Cash and Banking closely. Prepare distribution reports. Complete monthly actuals and balance back to the TB on reports for the LL. Attend management meetings on/off site as per LL requirements.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Assumes responsibility for the accurate and timely completion of assigned accounting functions.

    • Reviews monthly Financial Reports and working paper files.
    • Reconciles general ledger accounts as assigned.
    • Completes required records and reports and maintains files as classified.
    • Prepares journal entries and balances work in more complicated accounting areas.
    • Completes various accounting functions in accordance with established policies and procedures, and applicable regulations including:
    • Preparing trial balance from source documents.
    • Preparing Balance Sheet and Income Statement.
    • Preparing notes to the reports.
    • Preparing monthly JV accounts where applicable.
    • Maintaining Shareholders Loan Schedules.
    • Prepare and ensure the execution of the owner distributions.
    • Prepare the adjustment accounts on exit.
    • Ensure the clearing of the adjustment account on take-on.
    • Review and ensure the execution of petty cash reimbursements.
    • Review and ensure the execution of building recoverable expenditure from corporate finance such as (but not limited to):
    • Salaries
    • Travel Claims
    • Marketing cost
    • License fees
    • Lease fees
    • Prepare VAT reconciliation and submission schedule.
    • Prepare and maintain accounting schedules such as (but not limited to):
    • Depreciation
    • Assets
    • Development (WIP)
    • Tenant Installation
    • Lease Commissions
    • Utility Accrual
    • Revenue
    • Procurement / Accruals
    • Filing copies of final monthly reports to building folder.
    • Participate in annual audit which, may include (but not limited to):
    • Supply of schedules and supporting calculations,
    • Coordinating and managing the supply of supporting / substantiating documents,
    • Process of approved adjustment- / taxation- and retained earnings journals,
    • Ensure the tie back of TB’s supplied to AFS presented by the audit firm,
    • Ensure processes recorded by audit firm is up to date and accurate.
    • Review the Tax calculation and ensure the record of submission is supplied (where applicable)
    • Participate in internal audit
    • Balancing intercompany loan accounts
    • Verify monthly admin fee calculation and payment execution.
    • Reviewing and release payments.
    • Prepare and review 1 – 3 year Budgets and Rolling Forecasts.
    • Follow up on outstanding items on the accruals and provide commentary on overdue items.
    • Report on financial income, including Management and Admin Fees on rental recoveries,
    • Letting Commissions on new or renewed leases, and interest earnings.
    • Researches and resolves accounting errors and discrepancies.h. Tie back of Annual Financials on buildings and provide support to auditors as needed
    • Assumes responsibility for effectively researching, tracking, and resolving accounting problems and discrepancies.

    Assumes responsibility for establishing and maintaining effective communication and coordination with area personnel and with management.

    • Maintains regular contact with Operations Managers and Property Managers in the departments to obtain information and/or to correct transactions.
    • Keeps management informed of area activities and of any significant problems.
    • Attends and participates in meetings as required.

    Assumes responsibility for establishing and maintaining effective business relations and personal dealing with vendors, governmental agencies, and outside business and accounting professionals.

    • Responds to questions and problems politely and promptly.
    • Ensures that clients are properly informed.
    • Ensures that the Company’s professional reputation is projected and maintained.

    Assumes responsibility for related duties as required or assigned.

    • Stays informed of developments in the accounting field and of changing governmental and legal requirements.
    • Completes special projects as assigned.
    • Stand in on colleges positions during leave.
    • Ensures that Accounting Department work areas are clean, secure, and well maintained.
    • Best practice sharing and training in department.

    PERFORMANCE MEASUREMENTS

    • Accounting documents, records, and reports are accurate, current, and timely.
    • Review and resolve Accounting errors or discrepancies promptly (or referred). Escalate / Inform areas of discrepancies or errors to management.
    • Good communication and coordination exists with Company personnel. Provide assistance, support, and training as required and or needed.
    • Inform management appropriately of area activities.
    • Complete Accounting functions in accordance with established standards (IFRS), policies, and procedures.

    QUALIFICATIONS

    EDUCATION/CERTIFICATION:

    • Bachelor degree in accounting or an equivalent combination of experience and training.

    REQUIRED KNOWLEDGE :

    • Technical knowledge of accounting concepts, practices, procedures, standards (IFRS) and financial reports.
    • Understanding of related regulations, statutes, and filing requirements.
    • Up to date knowledge of the SARS VAT compliance requirements and the application there-of.
    • Knowledge of related computer applications.

    EXPERIENCE:

    • Three or more years of previous property accounting and property listed funds experience preferred.
    • JV accounting experience will be beneficial.

    SKILLS/ABILITIES:

    • Well organized and detail oriented.
    • Able to meet deadlines and manage projects.
    • Good math skills.
    • Good attention to detail and accuracy.
    • Cooperative and willing to assist others.
    • Able to use computers, calculators, and other basic business equipment.
    • Good EXCEL knowledge
    • Strong analytical skills.
    • Work under pressure
    • Able to create pivots and understand Pivots

    Method of Application

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