Current Roles at Faircape Group

We have an exciting opportunity for a Senior Portfolio Manager to effectively manage sectional title / homeowners' association properties. Our Portfolio Managers are supported by professional teams and departments such as legal, marketing, maintenance and services etc. With this support and a portfolio of approximately 15 to 20  buildings, our prime focus is to ensure that our Portfolio Managers have the opportunity to focus on relationship building.

An additional benefit of working for Faircape Management Services is that the Senior Portfolio Manager will only be required to work within working hours. No after-hour meetings.

If you would like a career in a structured, fast paced, dynamic environment then we look forward to receiving your application.

Duties for this position include, but are not limited to the following:

• Management of sectional title / homeowners community schemes
• Manage relationships with trustee and other stakeholders
• Attending trustee meetings and AGM’s 
• Ensuring that all documentation is accurate and ready for trustee and AGM meetings
• Ensure that all trustee meeting action items are attended to timeously
• Liaise with building managers for minor and major building works
• Under the instruction and with assistance from the Trustees, manage the employees of the Body Corporate / Homeowner Association responsibilities and tasks.
• Assist with Budget preparation and budget variance management
• Facilitate the compilation, additions and amendments to Conduct Rules and Management Rules, and lodging thereof with CSOS
• Work closely with the members of the body corporate / HOA to ensure overall compliance

Requirements

Qualification:

• Degree in property studies or a BCom would be advantageous
• Sectional title / Homeowners course advantageous (Paddocks)

Experience and knowledge:

• Knowledge of sectional title act and workings of a body corporate / homeowners association - Sectional Title experience is mandatory (minimum of three years)
• Basic financial knowledge and understanding (Budgeting, Understanding of Annual Financial Statements) 
• Proven track record of experience in a leadership  position 
• Understanding of insurance policies and compliance advantageous 

Skills and Attributes:

• Excellent communication skills
• Responsible, accountable and dedicated
• Ability to compile accurate reports and data capturing
• Proven organisational and administration skills
• Well presented, able to chair meetings with owners and trustees (confidence dealing with stakeholders))
• Customer service orientated
• Computer literate.Must be capable of managing emails and spreadsheets  
• Ability to work independently and in a team 
• Ability to take direction and implement team strategies 
• Ability to identify errors/risk 
• Positive attitude and outlook
• Deadline and compliance driven 

go to method of application »

Duties include but is not limited to the following:

Handover

• Do morning handover according to ISBAR procedure with Duty Sister on opposite shift
• Ensure all reporting up to date for handover and all information checked when receiving handover

Medication

• Ensure all blister packaged medication is available on the trolley and medication not prescribed anymore are removed from blister pack
• Check all scripts and cupboards for any medication not in blister packs
• Administer medication as per scope of practice under supervision of Prof Nurse under the direct and indirect supervision of Professional Nurse. Prof Nurse to sign off on schedule 5 & 6 drugs, Enrolled Nurse co signs the scheduled drug book.
• Do rounds, check for sufficient consumption and administer all medication to residents as per the scripts
• Check for any side effects of medication and adjust accordingly by phoning the doctor and arranging for new script
• Chart medication on ECP
• Manage medication change process. Phone Dr to get script, send script to pharmacy, make change son ECP and place copy on residents file

Resident admissions and discharges

• Assessment of patient upon request for admission
• Ensure necessary documentation is completed en sent to Clinical head for review
• Draw up person centered care plan and put on ECP
• Contact with medical doctors and families
• Organise medication for patient and follow up on scripts at discharge
• Follow up with appointments with doctors
• Draw up discharge plan and discuss with family

Step down and clinical

• Ensure progress reports are sent to the medical aid after it has been approved by the Unit Manager
• Measure daily the vitals and activity levels
• Follow up with MDT on patient progress and do referrals
• Should PN be on same shift as the Enrolled Nurse, clinical duties will apply within scope of practice and as directed by the PN on shift.

Clinical tasks

• Oversee and do dressings, wound care and pressure care
• Deal with skin lesions
• Do catheter care and flushing intervention
• Do daily resident rounds and measure vitals
• Assess patients on specific areas of concern and adjust the care plan

Administration and reporting

Morning admin (before medication rounds):

• Log on ECP
• Check emails
• Check fire lists
• Check the resident list
• Sign off on diet and tray list

Daily admin during shift:

• Follow up on new scripts and phone the pharmacy to arrange
• Follow up on Dr's appointments
• Follow up on all tests (blood, urine) and receive results
• Do adjustments to medicine and care plans on ECP

Reporting:

• Daily reporting to the UM on any interventions on any interventions during the shift
• Thorough reporting during shift change
• Incident reporting
• Report IOD to HR and Unit Manager
• Complete cardex
• Timestamping on ECP
• Medication on ECP

Emergency and deaths

• Follow emergency plan in the case of panic button alerts.
• Act according to patient’s living will in case of emergency or resuscitation
• Phone emergency services immediately for village emergencies.
• Phone Dr of resident in case of emergency

Qualifications - Senior certificate and SANC registered as Enrolled Nurse

Experience and Knowledge: 

• Proven experience as a Enrolled Nurse 
• Experience in a similar leadership position advantageous
• Experience in a geriatrics environment advantageous
• Knowledge of Subacute, Rehabilitation, Dementia care, Frail care and Palliative care,  advantageous 

Skills and Attributes: 

• Excellent multitasking skills.
• Strong interpersonal skills.
• Dependability.
• Proactive.
• Professional communication.
• Leadership skills.
• Sound decision-making.
• Good organizational skills.
• Critical thinking and problem-solving abilities.
• Computer literate.
• Excellent verbal and written communication.

go to method of application »

Duties include but are not limited to:

• Dispensing of any medicine on authorised prescriptions (in-patients and out-patients)
• Evaluation of a patient's medicine-related needs,  ensuring safe medication distribution and provide advice to any person with regard to the use of medicine
• Preparation or packaging of any medicine or scheduled substance or the supervision thereof 
• Managing and overseeing of regular stock takes and ensuring that stock areas are well organised 
• Prescription monitoring to ensure that prescribing and administration of medicines are monitored regularly and to ensure compliance is adhered to 
• Ensure billing of any items issued is completed and up to date (including in-patient and out-patient accounts)
• Ensuring medical aid authorization of chronic medication for out-patients has been received
• Report on medication discrepancies/ errors, and adverse drug reactions 
• Ensure that the Good Pharmacy Practice guidelines and pharmacy procedures are adhered to.
• Assessing and updating current policies and procedures 
• Provide regular feedback to management with regard to any new developments or concerns within the pharmacy
• Train and provide support to pharmacist staff as well as nursing staff when required
• Ensuring continuous professional development by means of the pharmacy quality
• Attend regular MDT meetings 

Requirements
Qualifications - BPharm and SAPC registered with relevant experience.

Experience and Knowledge -  

• Proven experience as a Responsible Pharmacist 
• Medication Management experience 
• Propharm and Clinic Manager experience would be advantageous
• Hospital experience will be advantageous. 
• Able to carry out all dispensing activities as per SAPC. 

Skills and Attributes

• Strong understanding of pharmacology, drug interactions, dosages and pharmaceutical sciences
• Regulatory compliance
• Good understanding of the private healthcare industry and its challenges
• Excellent leadership and decision-making skills
• Ability to multitask and work efficiently under pressure
• Excellent attention to detail
• Ethical integrity
• Understand great patient care.  
• Strong interpersonal skills and professional communication.
• Computer proficiency
• Professional and focused
• Well presented and professional.
• Business Acumen

go to method of application »

Responsibilities: 

• Perform thorough evaluations of patients' physical conditions, including range of motion, strength, balance, posture, and functional abilities.
• Assess pain levels and develop pain management strategies.
• Develop individualized treatment plans based on the assessment findings, patient goals, and medical history.
• Set realistic goals for improving mobility, function, and quality of life.
• Administer a variety of physiotherapy techniques and modalities, such as exercises, manual therapy, heat/cold therapy, ultrasound, and electrical stimulation.
• Instruct and educate patients and their families on exercises and self-care techniques.
• Regularly reassess patients' progress and adjust treatment plans as needed.
• Document treatment sessions, progress notes, and outcomes accurately.
• Work closely with other healthcare team members, including physicians, nurses, occupational therapists, and speech therapists, to coordinate care and ensure a holistic approach to rehabilitation.
• Provide ongoing communication with patients and their families about treatment progress and goals.
• Use and maintain physiotherapy equipment and assistive devices safely and effectively.
• Follow all healthcare and safety protocols and maintain compliance with legal and ethical standards.
• Stay updated on the latest research and best practices in physiotherapy.
• Advocate for patients' needs and preferences to ensure they receive the best possible care.

Qualifications: 

• Bachelor's or Master's degree in Physiotherapy
• HPCSA registration

Requirements:

• Proven clinical experience
• Experience working in a neurological environment is advantageous
• Experience working in an acute setting is advantageous
• Post graduate courses or CPD activities in this field

Skills and Attributes:

• Strong knowledge of physiotherapy techniques and evidence-based practice.
• Excellent communication and interpersonal skills.
• Ability to work in a team and collaborate with other healthcare professionals.
• Empathy and patience when working with patients facing physical challenges.
• Physical stamina and dexterity to perform therapeutic techniques.
• Willing to work within a multidisciplinary and nursing team environment
• Team player, trustworthy, passionate 
• Reliability

go to method of application »

Position Overview:

The Clinical Coder/Case Manager at Faircape Health Tokai is responsible for precise coding of diagnoses, procedures, and treatments while adhering to coding standards. Additionally, they provide case management services to rehabilitation patients. This role demands meticulous attention to detail, strong communication skills, and collaborative work with healthcare professionals, patients, and medical funders.

Are you a detail-oriented individual with a strong commitment to accuracy and a passion for healthcare, then apply now

Duties include but are not limited to:

Clinical Coding:

• Accurately code and classify diagnoses, procedures, and treatments using the ICD and CPT coding systems.
• Ensure the completeness, accuracy, and integrity of clinical coding data in compliance with relevant regulations and standards.
• Collaborate with healthcare professionals to gather necessary information for coding and documentation improvement.
• Conduct regular audits to monitor coding quality and identify areas for improvement.
• Ensure correct ICD 10 coding – coding to remain ethical and accurate at all times. 
• To code admission diagnosis and ensure all relevant comorbidity are captured on Healthware

Case Management:

• Provide case management services to patients, coordinating their care plans and ensuring timely and appropriate interventions.
• Facilitate an efficient authorisation process.
• Monitor patient progress, evaluate outcomes, and act as a liaison between healthcare providers/MDT, and medical finders to ensure proper documentation and billing practices.
• Collaborate with the interdisciplinary team to ensure seamless coordination of care.
• Communicate coding and case management updates to relevant stakeholders.
• Follow up calls with medical aids for outstanding authorisations

Requirements
Qualifications - Relevant tertiary degree is advantageous

Experience and Knowledge -  

• Strong administrative skills; 
• Experience in hospital administration / medical environment 
• Experience of medical aid administration procedures and hospital case management (acute or subacute), experience in a managed healthcare environment as a strong advantage. 
• Comprehensive knowledge of funder contracts, funder rules, co-payments and exclusions, solid knowledge of the rules and regulations regarding medical aid schemes, knowledge of ICD10, CPT 4 codes as well as BHF tariff codes.
• Knowledge of ICD10, CPT 4 codes as well as BHF tariff codes

Skills and Attributes

• Good understanding of the private healthcare industry and its challenges
• Excellent decision-making skills
• Ability to multitask and work efficiently under pressure
• Excellent attention to detail
• Ethical integrity
• Strong interpersonal skills and professional communication.
• Computer proficiency
• Professional and focused
• Well presented and professional.
• Business Acumen

go to method of application »

Duties include but are not limited to the following:

HANDOVER:

• Participate in handover by communicating observations of residents verbally and in the handover book
• Act on reports from the opposite shift in handover
• Regular observations and intervention of residents according to ECP care plan, including:
• Catheter care
• Pressure care
• Blood pressure
• Intake and output
• Pulse
• Temperature
• Oxygen saturation
• Hb
• Hgt. Urine testing
• Weighing of residents
• Administering of eye drops

CLINICAL:

• Do all wound dressings according to care plan and record and report wound progress
• Communicate to Shift Leader immediately any change in a patient’s condition
• Any other clinical tasks within scope of practice as requested by the Shift Leader

ECP:

• Log all actions as per the care plan on ECP
• Make suggestions to the Shift Leader regarding possible amendments to care plans
• Total intake and output charts and the end of each shift and record on ECP

ADMINISTRATION AND REPORTING:

• Manage and issue nappy stock
• Record all tasks on ECP
• Complete handover book
• Report all duties and any concerns to the Shift Leader

Requirements 

• Qualifications - Qualified and SANC registered as Nursing Auxiliary( ENA)

Experience and Knowledge –

• Experience in Neuro, Stroke, Orthopaedics, and Geriatrics, as well as experience within Sub Acute environments advantageous

Skills and Attributes -

• Strong interpersonal skills, professional communication, ability to work under pressure, make sound decisions, computer literate, professional, focused, well-spoken, neat, be able to converse with people on different levels - staff, families.

go to method of application »

Duties include but is not limited to the following:

The Senior Carer is responsible according to the approved care plan by directly providing practical, physical, social and emotional care for residents at the healthcare centre. Senior Carers contribute to the creation of a therapeutic and relaxing environment within the healthcare facility, ensuring the dignity of residents are maintained at all times. 

Administration & Reporting

• Chart and timestamp all activities on ECP as per procedure
• Report to Duty Sister any changes or causes of concern in a resident’s condition

Patient Care (according to care plan)

• Attend to all activities as per the ECP care plan per resident and chart activity accordingly, including but not limited to personal hygiene, incontinence, dress, feeding and companionship
• Maintain safe and therapeutic environment for all residents in terms of care plan and their personal diagnosis

Company Policies & Procedures

• Maintain awareness, understanding and adherence to company rules, policies and procedures
• Treat all residents with respect and dignity

Infection Control

• Comply to all company policies and procedures regarding infection control
• Maintain good personal hygiene as per the relevant policies and procedures

Health & Safety

• Comply with company health and safety standards in terms of activities of work
• Be aware of duty of care and measures to protect vulnerable residents
• Report any health and safety contraventions to the Duty Sister

Activities & Exercise

• Assist OT with the daily OT sessions
• Assist the Carer Team Leader with Carer run activities

Requirements

Education and Qualifications:

• Acknowledged Carer training from reputable organisation advantageous 
• SETA accreditation will be an advantage

Experience

• Proven experience as a Carer or experience in a similar environment 

Skills and Knowledge:

• Skilled in basic computer knowledge
• Knowledge of caring principles in caring for the aged, this includes:
• Core carer competency skills
• Dementia care
• Palliative care
• Rehabilitative care
• Good interpersonal and communication skills
• Work well with the elderly and have compassion for caring for them
• Work well within a team and independently 
• Able to work under pressure
• Be accepting of change within the role of caring, as the need arises
• Maintain positive relationships with all (resident, families, colleagues)
• Have the ability to make good decisions, think objectively, make decisions and prevent medico-legal risks

go to method of application »

Duties will include the following, but not limited to:

• Support and counselling to residents and/or family members
• Assistance with adjustment to admission or change in health status
• Assistance with care decision making in absence of family
• Assistance with managing difficult family situations
• Assisting with curatorship applications
• Implementation of the Older Persons Act 13 of 2006
• Present therapeutic group sessions to residents to improve quality of life and foster positive relationships.
• Participating in monthly MDT meetings
• Providing training to various members of staff based on need and request
• Writing health educational/promotional material for newsletters to families and residents

Requirements:

Qualification:

• Bachelor of Social Work

Experience & Knowledge:

• Relevant experience in a similar role
• Training and experience in counselling
• Experience in investigative social work
• Training in bereavement, palliative care and dementia care will be beneficial
• Experience working with the Mental Healthcare Act will be beneficial
• Knowledge pertaining to external private and government frail cares and home care services will be beneficial
• Knowledge of the Older Person Act
• Previous experience with curatorship applications would be beneficial

Skills & Attributes:

• Computer literate
• Excellent communication skills (verbal and written)
• Excellent organisational and time management skills
• Able to perform under pressure
• Deadline driven
• Demonstrate respect for the individuality of the patients and families
• Ability to establish and maintain collaborative and effective working relationships
• Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills

go to method of application »

Duties include but is not limited to the following:

The Senior Carer is responsible according to the approved care plan by directly providing practical, physical, social and emotional care for residents at the healthcare centre. Senior Carers contribute to the creation of a therapeutic and relaxing environment within the healthcare facility, ensuring the dignity of residents are maintained at all times. 

Administration & Reporting

• Chart and timestamp all activities on ECP as per procedure
• Report to Duty Sister any changes or causes of concern in a resident’s condition

Patient Care (according to care plan)

• Attend to all activities as per the ECP care plan per resident and chart activity accordingly, including but not limited to personal hygiene, incontinence, dress, feeding and companionship
• Maintain safe and therapeutic environment for all residents in terms of care plan and their personal diagnosis

Company Policies & Procedures

• Maintain awareness, understanding and adherence to company rules, policies and procedures
• Treat all residents with respect and dignity

Infection Control

• Comply to all company policies and procedures regarding infection control
• Maintain good personal hygiene as per the relevant policies and procedures

Health & Safety

• Comply with company health and safety standards in terms of activities of work
• Be aware of duty of care and measures to protect vulnerable residents
• Report any health and safety contraventions to the Duty Sister

Activities & Exercise

• Assist OT with the daily OT sessions
• Assist the Carer Team Leader with Carer run activities

Requirements

Education and Qualifications:

• Acknowledged Carer training from reputable organisation advantageous 
• SETA accreditation will be an advantage

Experience

• Proven experience as a Carer or experience in a similar environment 

Skills and Knowledge:

• Skilled in basic computer knowledge
• Knowledge of caring principles in caring for the aged, this includes:
• Core carer competency skills
• Dementia care
• Palliative care
• Rehabilitative care
• Good interpersonal and communication skills
• Work well with the elderly and have compassion for caring for them
• Work well within a team and independently 
• Able to work under pressure
• Be accepting of change within the role of caring, as the need arises
• Maintain positive relationships with all (resident, families, colleagues)
• Have the ability to make good decisions, think objectively, make decisions and prevent medico-legal risks

go to method of application »

Specific duties include, but are not limited to:

Talent Acquisition Administration Duties:

• Maintaining Talent Acquisition Administration tracker spreadsheet and ensuring that everything is actioned in a timely manner
• Providing a customer-focused service to applicants and managers, responding promptly to queries received through on the Talent Acquisition tracker spreadsheet 
• Prepare employment contracts with necessary documentation (dummy payslip, etc)
• Extend offer to successful candidates verbally and in writing
• Induction and onboarding of new employees and logging of relevant internal forms to ensure that all the departments are up to date with any new joiners 
• Complete relevant vetting checks e.g telephonic references and credit and criminal checks
• Organise, compile and update company personal records and documentation
• Updating all HR logs and systems with any new starters and leavers 
• Assist with weekly and monthly reporting 
• Ensure that Recruitment Letter of Appointments and Job Descriptions are kept up to date

IR Administration Duties: 

• Draft change in conditions of employment, promotions and increase letters
• Provide admin support to HR team

• Draft and facilitate the issuing of formal counselling forms, warnings and disciplinary hearing notices.
• Draft records of performance discussions and facilitate the 6 week performance management process.
• Facilitate and manage the tracking of all competency trackers 
• Manage the probation process by completing internal forms and drafting of probation letters
• Responsible for managing and keeping up to date the internal policy, procedure index, this can range from saving signed off policies and procedures to the Google Drive, as well sharing it with relevant staff members to archiving policies and procedures that are no longer in use
• Managing, drafting and reviewing maternity tracker
• Facilitating exit interviews when required 
• Chairing on hearings when required 

Requirements

Qualifications

• Matric
• Completed Tertiary Degree (Advantageous)

Experience and knowledge

• Proven experience in a Recruitment or IR administrator support role
• Solid knowledge of BCEA, LRA, and related employment acts.
• Knowledge of EEA (Employment Equity Act) 
• Experience of, or familiarity with the full recruitment and selection cycle
• Computer literate - experience with the use of the Google Suite preferable (Google Drive, Sheets and Docs)
• Able to complete a complex administrative task with less supervision
   

Skills and Attributes

• A team player with a passion for excellence and a sense of urgency who knows how to follow through with processes and project timelines
• Strong multi-tasking, organisational, and time management skills
• Able to maintain internal and external relationships with a diverse range of personalities, cultures, and departments
• Excellent verbal and written communication skills
• Strong decision making and analytical skills
• The ability to work well under pressure
• Self-motivated, organised and detailed/results oriented

go to method of application »

Duties include but are not limited to the following:

Debtors

• Telephonic Collections/ Email reminder letter 
• Reconciliation of debtors accounts
• Complaints and queries 
• Levy clearance consents
• Invoices, credit notes & refunds
• Liaising with Attorneys
• Outstanding debt 
• Bad debt handover
• Follow up and daily maintenance of age analysis
• Statements

Invoicing

• Once off invoices for various entities as per procedure
• Customer receipts, deposits and payments 
• Allocation of customer receipts, deposits and payments to correct
• Capturing of any new recurring monthly invoices as per requests for new agreements
• Opening of new Customer Accounts as per Procedure
• Invoice/Billing reconciliation showing changes and comparing the Google sheet to the actual invoices
• Filing
• Perform ad hoc assignments as directed

Debit Order

• Monthly upload of all debit order clients to the Bank
• Monthly Debit Order reconciliation for various entities comparing the prior month to current
• Updating debit order banking details for new clients 
• Ensuring the reconciliation with variance notes are submitted in the agreed timeframes
• Ensuring the Bank upload, and reconciliation ties back to each other as per procedure
• Ensure all unpaid debit orders are contacted as per procedure and check bank error report for unpaid reasons to advise clients

Cashbook

• Capturing of all receipts and debit orders
• Capturing declined debit orders and resubmission of Debit orders
• Allocation of receipts
• Capturing of deposits/receipts 
• Daily capturing of receipts
• All queries are concluded on a daily basis
• All emails are attended to

Qualifications:

• Minimum NQF6 - National Diploma in Accounting advantageous 

 Experience and Knowledge:

• Proven experience in debtors and invoicing
• Proven experience dealing with high volume 
• Accounts payable and accounts receivable processes and bank reconciliations
• Solid knowledge of the debtors function, bank reconciliations and payment function 
• Sound accounting knowledge
• Strong spreadsheet skills (Advance Online Google Excel Sheets) experience 
• Knowledge of Xero would be advantageous 

Skills and Attributes

• Computer literate (experience in Google Drive, Sheets and Docs preferable)
• Excellent communication skills
• Able to perform under pressure
• Deadline driven
• Must be accurate 
• Attention to detail

go to method of application »

Duties for this position include, but is not limited to the following:

• Data mining of target blocks
• Agent marketing efforts to obtain leads / new mandates
• Being visible in target blocks/ areas
• Maintaining database of clients
• Communication with existing clients
• Execution of Rental & Sale Mandates
• Rental Applications
• Sale Agreements
• Assist Leasing Admin Staff with rental renewals
• Reporting to Management

Qualifications:

• Senior Certificate, NQF4 and must have completed the EAAB PDE Exam
• Valid Fidelity Fund Certificate - non-negotiable 

Experience and Knowledge:

• Previous proven rental experience required and preferably an existing client base
• Must have detailed knowledge of a niche residential market (where you live)
• Administration experience required
• Property Sales experience advantageous
   

Skills and Attributes

• Energetic and well-connected in the particular niche market focused on
• Computer literate (Excel/Word/PowerPoint)
• Excellent communication skills
• Proven organisational and administration skills (Verbal and Written)
• Able to perform under pressure
• Customer service orientated
• Ability to manage multiple projects simultaneously
• Responsible, accountable and dedicated
• Be able to work independently
• Well spoken and presentable
• Must be able to communicate at any level and working within a fast paced environment