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Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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As a Finance Manager - Statutory Reporting you will be responsible for:
Financial Controls
- Ensure financial information entered on the financial systems is accurate
- Ensure effective and efficient functioning of the various sub systems
- Ensure adequate segregation of duties are in place for all Finance systems within the role
- Review segregation of duties regularly and update/change when necessary
Management Account Reporting
- Produce monthly management accounts
- Report monthly management account results to the CFO
- Report monthly management accounts to shareholders
- Monitor variances between actual results, forecast and budget and analyse reasons for variances
- Deliver reports within required deadline
Statutory Reporting
- Preparation of annual subsidiary financial statements
- Preparation of annual consolidated financial statements and supporting calculations
- Preparation of annual consolidated workings with resultant support calculations and journal entries
- Preparation of business combination and PPA calculations
- Reconciliation of management accounts to statutory records
- Reconciliation of statutory financial statements to shareholder reports
Annual External Audit Process
- Liaise with external auditors for successful audit completion for all legal entities
- Preparation of all audit related files
- Solve queries from auditors relating to management accounts
Self-management
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
- Demonstrate consistent application of internal procedures.
- Plan and prioritise, demonstrating abilities to manage competing demands.
- Demonstrate abilities to anticipate and manage change.
- Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
REQUIREMENTS
What are we looking for?
To qualify for this role, you should
- 3-5 years’ relevant experience
- Relevant Finance Degree/ PGDip- NQF level 8
- CA (SA) Chartered Accountant
- Financial acumen and Commercial acumen
- Be extremely passionate about Financial Reporting
- Strategic Thinking
- Analytical skills
- Computer literacy
- Technical skills (including IFRS 3 & 9, internal controls, taxation)
- Relationship building
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As a Customer Service Consultant, you will be responsible for:
- Effective administration
- Customer handling
- Client service
- Effective teamwork and self-management
REQUIREMENTS
- Call centre experience preferable/ Customer service experience/Administrative experience or high learning potential
- Grade 12
- Sound administrative skills
- Excellent telephone manner
- Customer service orientation
- Listening skills
- Conflict handling
- Brand building
- Attention to detail
- Ability to handle stress
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As a Customer Service Consultant, you will be responsible for :
- Stakeholder Engagement
- Administration and Systems Management
- Client service
REQUIREMENTS
- 1–2 years’ experience in a Call Centre/customer service/ administration role
- Grade 12/NQF level 4
- Tertiary qualification added advantage
- Customer service skills
- Client services skills
- Administration skills
- Attention to detail
- Communication skills (verbal & written)
- Ability to work under pressure
- Stress management
- Computer literacy – MS office suite
- Punctuality
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As a Product Consultant you will be responsbile for:
- Ensure product availability
- Check for and manage damaged stock process
- Check accurate pricing, promotional pricing, competitor pricing
- Drive slow moving stock and allocate sufficient space to fast moving stock
- Effective implementation of promotions
- Effective administration
- Customer service and satisfaction
- Effective self -management
REQUIREMENTS
- Grade 12 (Matric)
- 2 years’ experience in Telecommunications and Consumer Electronics
- Competitiveness
- Networking Ability
- Resiliency
- Multitasking Skills
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As a Product Consultant you will be responsbile for:
- Ensure product availability
- Check for and manage damaged stock process
- Check accurate pricing, promotional pricing, competitor pricing
- Drive slow moving stock and allocate sufficient space to fast moving stock
- Effective implementation of promotions
- Effective administration
- Customer service and satisfaction
- Effective self -management
REQUIREMENTS
- Grade 12 (Matric)
- 2 years’ experience in Telecommunications and Consumer Electronics
- Competitiveness
- Networking Ability
- Resiliency
- Multitasking Skills
go to method of application »
As a Product Consultant you will be responsbile for:
- Ensure product availability
- Check for and manage damaged stock process
- Check accurate pricing, promotional pricing, competitor pricing
- Drive slow moving stock and allocate sufficient space to fast moving stock
- Effective implementation of promotions
- Effective administration
- Customer service and satisfaction
- Effective self -management
REQUIREMENTS
- Grade 12 (Matric)
- 2 years’ experience in Telecommunications and Consumer Electronics
- Competitiveness
- Networking Ability
- Resiliency
- Multitasking Skills
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As a National Account Manager, you will be responsible for :
Project Planning
- Compile and submit accurate proposals to prospective and existing clients
- Ensure that new clients sign off on all costs ahead of the project
- Ensure that project/service rendered to the client is in accordance with clients’ objectives
Operational Excellence
- Work in partnership with the executional team to deliver on the project plan’s
- Monitor the campaign against agreed KPI measures
- Ensure quality of service and Smollan standards of excellence
- Accurate and on-going reporting back to client on campaign progress
Administration
- Develop effective and efficient administration systems
- Submit reports to clients and management
- Document and manage income and expenditures
- Monitor debtors
- Ensure necessary salary information is submitted timeously to the office administrator
- Liaise with salaries department regarding all problems and enquiries relating to the payment of field staff
Stakeholder Engagement
- Provide regular feedback to clients
- Establish and maintain sound working relationships with clients
- Solve client/customer queries and problems
Administration
- Operational Excellence
- Project Planning
REQUIREMENTS
- 4-6 years’ experience in a Marketing or Agency environment
- 4-6 years’ experience in project management
- Diploma or Degree/NQF level 7 in Marketing Management or Communications
- Financial acumen
- Business acumen
- Ability to deliver under pressure
- Campaign concept & management
- Ability to develop a communication plan
- Knowledge of activation & experiential marketing
- Client service skills
- Project management skills
- Collaboration skills
- Self-management skills
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As a Customer Service Consultant, you will be responsible for:
- Customer Handling
- Administration
- Client Service
REQUIREMENTS
- 1–2 years call centre experience preferable/ Customer service experience/Administrative experience
- Grade 12/NQF level 4
- Customer service skills
- Conflict resolution skills
- Brand development
- Attention to detail
- Self-motivated
- Ability to work under pressure
- Interpersonal skills
- Communication skills (verbal & written)
- Time management
- Planning & prioritisation
- Administration skills
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- The role is purely a direct sales position focusing on the following product suites: Business Internet LTE, Wireless, Wireless Air and Fiber to business clients and expanding market acceptance of the Vodacom brand thus enhancing the overall companies sales output and taking full accountability to assigned monthly targets as set put by the Regional Team Leader. To increase new sales via new business generation, thus increasing the companies new business solutions and technologies to market. The position focuses on aggressive direct Business Internet Sales and achieving defined Targets. Project may change as per client request from time to time.
KEY RESPONSIBILITIES
- Daily Feed Activity
- Meet and exceed stipulated monthly direct Business Internet sales targets (Target 25 per month)
- Activity Target per day (Regional execution) - 20 Visits per day to Businesses, SME’s or SOHO`s
- Ensure the daily, weekly and monthly sales pipeline is updated
- Follow up on new leads and referrals resulting in an increased daily pipeline
- Morning stand-up at 08:00 daily with the Regional Team Leader to discuss sales targets vs actual vs activity
- Adhere to the Vodacom Absolute rules
- Daily training on products via Teams/On-site with the RTL
- DSA to be accompanied by RTL to close off Sales Process
- Travel Summaries to be monitored daily and submitted to the RTL for approval
- Daily, weekly feedback sessions to line management on activity and sales
- Kitted correctly, uniform and presentable as per guidelines
- Align with RTL, Regional Manager and Single Point of Contact on strategy
Daily Reporting Tasks
- Complete the daily register and sales to be submitted to the RTL
- Record competitor activity and Field activities
- Complete the Red Flag, Exception report daily and sent off to the RTL at 15:30
- Resolve Red flags as and when received
- Submit monthly travel logs and submit to RTL (100% accuracy)
Sales Targets
- Achieve the minimum 25 approved Business Internet sales monthly – minimum of 12 Wireless, Wireless Air or Fibre to qualify for commission
- Facilitate the order and quotes and fast track the sales orders
- Monitor sales and visits twice daily 12:00 update and 16:00 update to the RTL
- C2 General
- Arrange 1 quality promotion per week in the defined area with the RTL
- Ensure sales targets are met monthly
REQUIREMENTS
- 1-3 years’ experience within sales in Telecommunications and experience with a competing ISP
- Diploma/NQF level 5
- Valid Drivers License
- Problem solving skills
- Analytical skills
- Computer literacy - MS office excel & powerpoint
- Ability to Work independently on routine assignments or projects
- Communication Skills (verbal & written)
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As a Blitz Team Member, you will be responsible for:
Drive sell out
- Comply with call cycle
- Effective management of returned goods system and follow up on damaged goods collections
- Provide feedback regarding store specific issues
- Communicate and escalate stock issues
- Monitor and communicate pricing in stores, investigating identified discrepancies
- Confirmation of pricing in accordance with promotions
- Communicate and implement sales promotional activity as per client brief
- Training of store sales consultants
- Ensure all store sales consultants are registered on MCS and drive uploads
- Capture required sell out data on HHT
Effective management of shelf health
- Count stock and determine stock to be merchandised
- Merchandise available stock in line with client brief
- Optimise stock levels, monitor slow/fast sellers and take appropriate action
- Consistent quality checks, respond to poor quality or damaged stock
- Keep area/shelves clean, tidy and uncluttered
- Identify opportunities to cross merchandise and implement
- Communicate and achieve brand objectives
- Management of out of stocks
- Negotiate prime positioning of Samsung products with Store Management
Effective execution of promotional activity
- Communicate promotional activities to customers
- Negotiate POP material with store owners / managers
- Ensure promotional activities have been implemented, maintained and reported on
- Provide feedback to relevant stakeholders
- Monitor competitors’ new innovations
- Ensure all in-store staff understand mechanics of promotion and provide feedback to Management
- Carry out Blitz activities from time to time when required.
This includes:
- Assisting at new store openings
- Build-up of promotional events and displays as required
- Adhoc promotional activities
Effective administration
- Reporting on competitor activities
- Promotional feedback reports
- HHT capture compliance
- Compile monthly promotional calendar
- Ensure assets maintained according to company policy
Customer service and satisfaction
- Gather feedback from customer complaints, queries and requests and ensure resolution
- Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
- Build and maintain strong working relationships
REQUIREMENTS
- Diploma
- Drivers License and own reliable care
- 2- 3 years sales experience in Consumer electronics and Telecommunications
- Effective Administration
- Customer Service Skills
- Shelf Management
- Communication Skills (verbal & written)
- Team Management Skills
go to method of application »
As a Blitz Team Member, you will be responsible for:
Drive sell out
- Comply with call cycle
- Effective management of returned goods system and follow up on damaged goods collections
- Provide feedback regarding store specific issues
- Communicate and escalate stock issues
- Monitor and communicate pricing in stores, investigating identified discrepancies
- Confirmation of pricing in accordance with promotions
- Communicate and implement sales promotional activity as per client brief
- Training of store sales consultants
- Ensure all store sales consultants are registered on MCS and drive uploads
- Capture required sell out data on HHT
Effective management of shelf health
- Count stock and determine stock to be merchandised
- Merchandise available stock in line with client brief
- Optimise stock levels, monitor slow/fast sellers and take appropriate action
- Consistent quality checks, respond to poor quality or damaged stock
- Keep area/shelves clean, tidy and uncluttered
- Identify opportunities to cross merchandise and implement
- Communicate and achieve brand objectives
- Management of out of stocks
- Negotiate prime positioning of Samsung products with Store Management
Effective execution of promotional activity
- Communicate promotional activities to customers
- Negotiate POP material with store owners / managers
- Ensure promotional activities have been implemented, maintained and reported on
- Provide feedback to relevant stakeholders
- Monitor competitors’ new innovations
- Ensure all in-store staff understand mechanics of promotion and provide feedback to Management
- Carry out Blitz activities from time to time when required.
This includes:
- Assisting at new store openings
- Build-up of promotional events and displays as required
- Adhoc promotional activities
Effective administration
- Reporting on competitor activities
- Promotional feedback reports
- HHT capture compliance
- Compile monthly promotional calendar
- Ensure assets maintained according to company policy
Customer service and satisfaction
- Gather feedback from customer complaints, queries and requests and ensure resolution
- Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
- Build and maintain strong working relationships
REQUIREMENTS
- Diploma
- Drivers License and own reliable care
- 2- 3 years sales experience in Consumer electronics and Telecommunications
- Effective Administration
- Customer Service Skills
- Shelf Management
- Communication Skills (verbal & written)
- Team Management Skills
Method of Application
Use the link(s) below to apply on company website.
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