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AVI LIMITED is home to many of South Africa’s leading and best-loved brands. Listed on the Johannesburg Stock Exchange in the Food Products sector, and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our single-minded purpose is our brands growth and development. Our brands span a range of categories i...
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- The purpose of the role is to provide a holistic recruitment offering across the group whilst building and maintaining client relationships.
- The successful incumbent will be responsible for the full recruitment function, research and extensive recruitment administration. In addition the role will require attracting top talent in both the retail and graduate space, using relevant sourcing methods and media, and providing support to the Recruitment Team where necessary.
Line Manager: Senior Recruiter
Job Specification:
Key Performance Areas:
Consultation on retail recruitment needs
- To recruit and retain top talent into our retail business.
- Developing pipeline talent for stores, including; Store Managers, Assistant Store Managers and other store staff.
- Work with Senior Recruiter & key stakeholders for our retail business to understand critical talent and build comprehensive, usable market maps from which to pull candidates when a critical skill becomes available.
- Be available to travel to various stores, which will include travel to different provinces and some outlying remote areas to source for staff.
- Building effective relationships with business stakeholders including line management and HR Business Partners for each retail business i.e. Spitz, Kurt Geiger, Gant, Green Cross and GX & Co.
- Ensuring that no transactional issues hold our internal clients up and giving our clients all the information (references, risk checks etc.) so that they are able to make an informed decision around employment.
- Saving money on placement fees through direct headhunting and utilizing operative channels for sourcing.
Candidate Management
- Effective candidate management throughout the recruitment process.
- Management of the candidate's expectation.
- Providing a support base to the candidates that are coming on board and ensure professional onboarding experience before start date.
Business Development & Customer Relationship Management
- Developing customer relationships with Regional Managers and key retail stakeholders.
- Staying abreast of developments within the business unit in order to proactively recruit ahead of requirements becoming critical.
Knowledge Sharing and Best Practice
- Knowledge sharing with cross functional recruitment team.
- Ensuring actions are always in line with best practice from receipt of requisition to placement.
- Staying abreast with market trends and refining specialized skills on an on-going basis.
Graduate Recruitment
- Liaising with stakeholders with regards to graduate requirements.
- Utilizing specialist knowledge with regards to Graduate Recruitment.
- Coordinate with Universities around career days and campus advertising
- Conduct research on universities through SAGEA survey.
- Build relationships with Universities & Career centers to develop long-term relationships with Faculty Heads and Career Centre representatives.
- Attend & organize company presence at recruiting events when applicable.
- Conduct and coordinate campus and in-house interviews and selection process for new hires and interns.
- Present shortlisted candidates to business for consideration.
Minimum Requirements:
Experience:
- A minimum of 3 years’ experience in recruitment within a corporate environment.
- At least 2 years’ experience within the retail Footwear & Apparel industry is essential.
- Some exposure to graduate recruitment would be advantageous
- Ability to demonstrate sound knowledge of head hunting and direct search methods is essential.
Qualifications:
- Matric is essential
- Relevant tertiary education would be advantageous
Additional Requirements:
- Knowledge of labour legislation (i.e. Basic Conditions of Employment, Labour relations, Skills Development, South African Qualifications Authority)
- Competency Based Interviewing
- Advert writing techniques (high level competence)
- Computer literate, with strong excel ability essential
- Career portals - PNet, Career Junction
- Social networking - LinkedIn and Facebook
- Business acumen and commercial understanding
Competencies:
- Building Relationships
- Articulating Information
- Staying Composed
- Working together
- Attention to Detail
- Maintaining Productivity
- Meeting Deadlines
- Thinking Analytically
Closing Date 30 June 2023
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- A career opportunity exists for an Area Marketer who will be required to perform a sales and merchandising function in the Northern Cape region servicing the retail customers in Kathu, Kuruman, Upington and surrounding areas. Your passion for sales coupled with a completed Grade 12 qualification and three years’ sales and merchandising experience in an FMCG environment may provide the key to success in ensuring the business units' targets and service levels are achieved. This role will report to the Regional Operations Manager. Suitable candidate must reside in the Northern Cape (Kuruman, Kathu or Upington).
Key Performance Areas:
- Monitor store ordering process, stock levels, and returns and take corrective action if required
- Monitor pricing and ensure mandate adherence
- Negotiate promotional activity
- POP implementation and negotiate ad-hoc display and space
- Check-in stock, expiry dates and ensure shelf health standards are maintained
- Address pricing and delivery issues
- Monitor forward share in relation to market share as well as the rate of sale
- Monitor slow and fast-selling SKU's
- Ensure displays and promotions are according to requirements
- Ensure effective shelf health standards maintained
- Merchandising done according to BU layout standards
- Application of POP drivers as per BU brief
- Follow the call cycles and communicate any changes to customers
- Ensure the field marketers and merchandisers follow their call cycles
- Confirm call cycles are followed and communicate changes to customers when needed
- Monitoring competitor activities
- Effective communication of activities
- Monitor implementation of promotional activity
- Provide feedback to Area Sales Manager and keep up to date on conduct issues
- Manage new launches and ensure all staff have been informed of the new launches
- Inform stores of new innovation
- Monitor listings and ranging of new launches and provide feedback
- Ensure POS execution
- Ensure sufficient stock is ordered for the activity
Experience:
- 3 years of sales experience in an FMCG environment essential
- Must have experience dealing with retail customers
- Supervisory skills
Qualifications:
- Completed Matric Completed
- Diploma in Sales, Marketing, or Retail Management advantageous
Additional Requirements:
- Knowledge of the FMCG industry is essential
- Staff management experience is essential
- Knowledge of HR and disciplinary procedures is necessary
- Valid drivers' license
- Computer literate - MS Word, MS Excel, MS PowerPoint, MS Outlook
Competencies:
- Plan and think ahead
- Manage people and teams
- Deliver customer service
- Results-focused
- Build and use key relationships
- Flexible and open to change
Closing Date 31 May 2023
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- A career opportunity exists for an Area Marketer who will be required to perform a sales and merchandising function in the Kimberley region servicing the retail customers in Kimberley, Vaalharts and surrounding areas. Your passion for sales coupled with a completed Grade 12 qualification and three years’ sales and merchandising experience in an FMCG environment may provide the key to success in ensuring the business units' targets and service levels are achieved. This role will report to the Regional Operations Manager. Suitable candidate must reside in Kimberley.
Key Performance Areas:
- Monitor store ordering process, stock levels, and returns and take corrective action if required
- Monitor pricing and ensure mandate adherence
- Negotiate promotional activity
- POP implementation and negotiate ad-hoc display and space
- Check-in stock, expiry dates and ensure shelf health standards are maintained
- Address pricing and delivery issues
- Monitor forward share in relation to market share as well as the rate of sale
- Monitor slow and fast-selling SKU's
- Ensure displays and promotions are according to requirements
- Ensure effective shelf health standards maintained
- Merchandising done according to BU layout standards
- Application of POP drivers as per BU brief
- Follow the call cycles and communicate any changes to customers
- Ensure the field marketers and merchandisers follow their call cycles
- Confirm call cycles are followed and communicate changes to customers when needed
- Monitoring competitor activities
- Effective communication of activities
- Monitor implementation of promotional activity
- Provide feedback to Area Sales Manager and keep up to date on conduct issues
- Manage new launches and ensure all staff have been informed of the new launches
- Inform stores of new innovation
- Monitor listings and ranging of new launches and provide feedback
- Ensure POS execution
- Ensure sufficient stock is ordered for the activity
Experience:
- 3 years of sales experience in an FMCG environment essential
- Must have experience dealing with retail customers
- Supervisory skills
Qualifications:
- Completed Matric Completed
- Diploma in Sales, Marketing, or Retail Management advantageous
Additional Requirements:
- Knowledge of the FMCG industry is essential
- Staff management experience is essential
- Knowledge of HR and disciplinary procedures is necessary
- Valid drivers' license
- Computer literate - MS Word, MS Excel, MS PowerPoint, MS Outlook
Competencies:
- Plan and think ahead
- Manage people and teams
- Deliver customer service
- Results-focused
- Build and use key relationships
- Flexible and open to change
Closing Date 31 May 2023
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- This role will be reporting directly to the Field Sales Manager, the successful Wholesale Sales Representative will be expected to report to the Rosslyn (Pretoria) based office.
Key Performance Areas:
Target achievement:
- Calculate the rate of sale and negotiate orders with buyers accordingly.
- Manage stock levels, expiry dates, and returns in store.
- Negotiate forward share in relation to market share.
- Manage the process of sell in prior to price increases and expiry.
- Monitor and communicate pricing to Key accounts.
- Negotiate promotional activity and implement promotional plans.
- Ensure shelf health is maintained according to Perfect outlet standards.
Effective admin:
- Ensure customer records are maintained.
- Ensure Merchandiser attendance register is up to date.
- Ensure opposition and trade information is communicated according to company requirements.
- Ensure price surveys are completed on time.
- Ensure records of all company equipment or assets are up to date.
- Keep returns records up to date.
Effective customer and Business Unit relationships:
- Ensure a good working relationship is maintained with both management and floor staff in stores.
- Communicate all issues and provide solutions where possible.
- Follow the call cycles and communicate any changes to customers.
- Ensure the merchandiser follows the call cycle.
- Handle all queries in a professional and effective manner.
- Adhere to store policies and procedures at all times.
- Effective management of merchandiser.
- Conduct floor walks with Merchandiser.
- Brief merchandiser on all cycle priorities.
- Ensure a clear understanding of objectives.
- Provide on the job coaching if required.
- Keep Area Sales manager up to date on conduct issues.
- Manage staff in line with company policy and procedures.
- Feedback to Area Sales Manager on all conduct and absenteeism issues.
Qualifications:
- Completed Grade 12 (Matric)
- A completed tertiary qualification (Business/Sales/Marketing/Retail) advantageous
Experience Required:
- At least 3 years' experience in a Sales Representative role required
- Experience within FMCG dealing with wholesale customers (Masscash, Independent wholesalers, etc.)
- Supervisory skills will be an added advantage
- Sound knowledge of the FMCG industry
- Proficiency using Microsoft Office (Excel)
- Valid Driver’s License required
- Ability to travel essential
Competencies:
- Plan and think ahead
- Impact and influence others
- Composed and resilient
- Focus on achieving results
- Deliver customer service
- Communicate clearly
Closing Date 03 June 2023
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- As the newest member of the team, you will be responsible for an entire business unit including all associated activities in order to deliver a value-adding, cost-effective and customer-focused payroll service to the business and fosters a culture of continuous improvement. Extensive SAP payroll experience could elevate your career in this dynamic and challenging shared service space.
Job Specification:
Key Performance Areas:
- Timely capturing accurate information onto the SAP system
- Processing of payroll at best practice performance levels
- Timely and accurate response to internal and external customer queries.
- Reconciliations and audits.
- Timely and accurate employee payment processing.
- Accurate processing of employee entitlements and statutory deductions e.g. tax, pension, medical aid contributions.
- Assist with customer relations and management thereof
Minimum Requirements:
Experience:
- Minimum of 3 years’ full cycle payroll experience
- 5 years weekly wages experience
- Experience working in a large complex payroll department
- Experience working in cross-functional teams, especially in an environment that includes extensive co-operation with human resources departments
Qualifications:
- Completed Matric/Grade 12
- Relevant tertiary qualification ideal
Technical Competencies & Knowledge:
- Thorough knowledge of SAP Payroll System
- Exposure to an HR Administration system
- In-depth knowledge of all payroll related taxes (PAYE, SITE, and VAT) and legislation.
- Computer skills
- Business acumen
Competencies:
- Thinking Analytically
- Interpreting Data
- Building Relationships
- Meeting Deadlines
- Attention to Detail
- Minimising Risk
- Planning & Organising
- Maintaining Productivity
Closing Date 26 June 2023
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- The successful incumbent will be responsible for the full credit control function. Managing the insurance requirements for customers in the relevant portfolio. Activities include (but not limited to) collections of outstanding monies; reconciliation of accounts; resolving queries; customer visits; statement sending and engagement with internal and external stakeholders. Credit vetting within the delegation of authority and order release within the delegation of authority.
Line Manager: Team Lead - Credit Control
Direct Reports: N/A
Job Specification:
Key Performance Areas:
Account Management
- Payments of debtors accounts - on time
- Journals for discounts and rebates
- Reconciliations of the debtors accounts
- Statements – prints monthly customer statements
- New accounts – creation of new customers on the SAP system (workflows)
- Master file maintenance
- Communicating with BU’s.
- Customer visits to be executed to ensure good working relationships.
- Query resolution – Claims etc.
- Insurance Management within mandate
- Order Release within mandate
Customer visits / insights
- Regular visits of customers to resolve queries
- Regular visits of customers to build relationships
- KYC (Know Your Customer) – Legal entity, shareholding etc.
Reporting and Analysis
- Report to Credit Manager around Monthly overdue accounts
- Report to Credit Manager around Monthly overdues
- Be able to analyze issues in the portfolio and make recommendations on possible remedies
Administration
- Filing
- Posting, Fax, E-mail
- Audit facilitation
- Customer communication
- Business Unit communication
Minimum Requirements:
Experience:
- Exposure to financial systems: preferably SAP (Accounts Receivable);
- Minimum 3 years of exposure in a similar position in the FMCG industry
- SAP HR Module
- Dealing with Credit Insurance an advantage
- Credit Vetting experience an advantage
Qualifications:
- Matric/Grade 12
- Credit Management/Financial Management Diploma/Degree or studying towards one
- Credit Management Qualification (1,2 &3) (ICM or CPUT)
Additional Requirements
- SAP (Accounts Receivable)
- Power BI exposure – An advantage
- Credit Vetting experience an advantage
- Dealing with Credit Insurance an advantage
- Excel skills
- Customer service
Competencies:
- Minimising Risk
- Attention to detail
- Meeting deadlines
- Interpreting Data
- Planning and organising
- Documenting facts
- Thinking Rationally
- Building Relationships
Closing Date 24 June 2023
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- The Service Desk Agent is tasked with providing operational support to business users as well as the IT Infrastructure team. The support process will be underpinned by the ITIL methodology that is applied within the AVI ITSS Service Desk environment. The Service Desk Agent’s key focus is providing first line support to customers in an ITIL service model with a strong view to resolve the majority of incidents as quickly and accurately as possible. This also includes proactive system monitoring and problem resolution that lends itself to broadening both the skillset and capacity of the incumbent in the role as part of the broader service engineering team.
Reporting Structure: Service Agent Team Lead
Job specification:
Key performance areas:
- Responsibilities include the ability to identify research and resolve a broad range of problems associated with users as well as the broader IT Systems infrastructure.
- Provide operational support to business users including after-hours support by assisting in problem resolution
- Monitors the Systems and Infrastructure environments through the use of monitoring tools and pre-defined monitoring processes and reacts quickly to resolve complex problems
- Performs SAP transports in accordance with pre-defined processes
- Reviews user issues logged via email and ensures that these are appropriately logged and assigned to the correct resolver group
- Responds to user requests for information and assists in problem resolution outside of normal business hours
- Re-assigns calls that cannot be resolved immediately to the relevant resolving team or 3rd party as defined in the operational procedures
- Adheres to issues escalation procedures
- Ensures effective communication of the downtime schedule to key business and IT stakeholders
- Logs, documents and maintains history records of logged calls on the IT Knowledge Base
- Troubleshooting, diagnosis and resolution of problems related to the group’s infrastructure components such as server hardware, storage systems.
- Provide front-line support with a focus on incident resolution. They are to provide high quality technical and procedural assistance.
- Systems support across multiple platforms including (but not limited to): VMWare, MS Exchange, Windows Servers, Printing, CCTV, Faxing, SCCM and Backups.
- Responding to telephone calls, calls directly assigned via the incident management system, emails and in-person requests for technical support.
- Conduct first line telephone support on all incoming calls to the Service Desk
Minimum Requirements:
Experience:
- At least 2 years relevant experience in a Service Desk or IT Support environment
- 1 Year 1st Line IT Service Desk Support experience is a minimum requirement
- Proven experience in monitoring, supporting and performing initial troubleshooting with a view to resolve incidents in: Enterprise desktop operating systems (Win7,8,10) and Office Productivity Applications (MS Office suite) o Large scale Microsoft Windows Server environments o Microsoft systems e.g. MS Exchange, MS SharePoint Data centre computer systems, storage systems, virtualisation, software management systems (SCCM) and backup systems
Qualifications:
- Matric/Grade 12
- Diploma in Information Technology
- Advanced Diploma or Equivalent in Information Technology would be advantageous
- Minimum Certificate(S):
- MCSA (Microsoft Certified Solutions Associate)
- Installation, Storage, and Compute with Windows Server 2016 (Storage and Disk, Data dedupe, HA, DR, Clustering)
- Networking with Windows Server 2016 (DNS, DHCP, IPAM, VPN, DFS, SDN)
- Identity with Windows Server 2016 (AD DS, AD CS, AD FS)
Advantageous Certificate(s):
- Valid CCNA Certification
- A+/N+
- Enterprise Server Hardware (e.g. HP, Dell)
- ITIL Service Management Foundation advantageous
Other Requirements:
- Prepared to work outside of normal working hours including overtime, weekends and/or public holidays
- The position requires rotational shift work
- Have had exposure to supporting a retail channel
- A keen ability to work collaboratively within a team and across multiple pillars in ITSS Good working knowledge and experience in the use of enterprise monitoring systems (Solarwinds, SCOM) Good understanding of networking principles – TCP, UDP, etc.
Competencies:
- Flexible and open to change
- Build and use key relationships
- Problem-solving ability
- Planning and organizing
- Initiate and Achieve Results
Closing Date 04 June 2023
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- The purpose of the role is to supervise and ensure the efficient and stable operation of the ITSS’ Service Desk and its support of AVI’s end-users. This includes managing the team members responsible for the monitoring and diagnosing of IT Infrastructure and Applications as well as user-related IT issues and requests.
Line Manager: Executive: Infrastructure Services
Direct Reports: Agent Team Lead, Service Engineering Team Lead, Incident and Problem Coordinator, Authorisations Team Leader
Job Specification:
Key Performance Areas:
- Management of performance and set direction and priorities of the Service Desk Teams, assigning clear accountability and performance expectations. Review performance and address underperformance when needed as they relate to both daily operations as well as projects. Lead the staff appraisal process and is directly accountable to the ITSS Infrastructure Executive.
- Formulate and drive the implementation of key strategic projects and initiatives in line with ITSS objectives.
- Management of the performance and close monitoring of the IT Infrastructure and applications and react quickly to co-ordinate activities for the resolution of complex problems as they occur.
- Ensure that the Service Desk support calls are resolved within SLA and where additional assistance is required, that the relevant teams including 3rd parties, are enrolled to assist and drive resolution
- Play a key role in mentoring the senior team members for future Leadership and Management roles
Further responsibilities include:
- Analyse the performance, capacity and trends of AVI Group’s IT Infrastructure and Application and escalating concerns to the ITSS Infrastructure Executive
- Management of the documentation of the Service Desk’s Processes and Procedures. This includes but is not limited to; Technical Processes, Procedures, Standards and Schedules
Minimum Requirements:
Experience:
- 8 years Management of a multi-disciplined technical team
- 8 years Management of Implementation and Maintenance of IT Processes and Procedures
- 8 years management of third-parties IT services providers
- 8 years Management of Implementation and Maintenance of Monitoring Systems
- 8 years Management and Support of Enterprise Client Hardware and Software e.g. Operating Systems (Windows10), Office Productivity (MS Office2019/365), SAP ERP Systems Clients (SAP GUI)
- 5 years Management of a contact centre environment
Other essential working experience:
- Call Logging Systems
- Client and Server Operating Systems
- Server Virtualisation Technologies
- Local Area Networks (LANs) – Wired and Wireless
- Wide Area Networks (WAN’s)
- Enterprise Compute and Storage Systems
- Enterprise Backups Systems
Qualifications:
- MDP (Management Development Programme)
- Diploma in Information Technology or Computer Science
- SMDP (Senior Management Development Programme) will be highly advantageous
- A tertiary Degree or Diploma in Information Technology or Computer Science will be beneficial
Additional Requirements:
- ITIL Foundations
- Management and resolution of complex IT Infrastructure and Application issues and outages
- Provide expert input to IT Facilities Infrastructure strategy, technology and architecture to ensure that best practice is applied
- Provide input into and guides the establishment and implementation of processes, procedures, standards and guidelines
- Provide ongoing mentoring to senior staff members
- IT Service Delivery and Service Management methodologies and frameworks
Working knowledge of:
- Dell Laptop and Desktop Hardware
- Microsoft client Operating Systems (Windows 10)
- Microsoft Office Productivity Suites (MSOffice2019/365)
- Wired and Wireless Networking Technologies
- Compute and Storage Platforms
- Video and Audio Conference Systems (LifeSize, Skype for Business, Microsoft Teams, Zoom)
Competencies:
- Thinking Analytically
- Interpreting Data
- Building Relationships
- Setting Directions
- Resolving Conflict
- Embracing Change
- Minimising Risk
- Taking Initiative
Closing Date 11 June 2023
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- The purpose of the role is that the Service Engineer must provide users guidance and first-level support by assisting in problem resolution. They are to provide a high quality technical and procedural assistance with all aspects of technology. Responsibilities include the ability to identify, research and resolve technical problems; respond to telephone calls, calls directly assigned to them, emails and in-person request for technical support. Take ownership of technical issues as well as resolve, document, track and monitor problems. The Service Engineer is tasked with complying with all of the policies and procedures associated with IT Service Management.
Reporting Structure: Service Engineer Team Lead
Job Specification:
Key Performance Areas:
- Management and resolution of systems related incidents and outages
- Ensure Third Party calls are followed up on
- Ensure grade of service remains above 85% on the wallboard
- Maintenance of systems; system management, deployment and monitoring tools
Minimum Requirements:
Experience:
- 2 years’ experience of working in a Service Desk or IT support environment
- 1 years’ experience working with Windows operating systems
- 1 years’ experience supporting handheld devices and tablets such as Samsung, iPhones and iPads
- 1 years’ experience and working knowledge of Networks essential (TCP/IP, DHCP, Ethernet, VPN etc.)
- 1 years’ experience of using Microsoft Active Directory
- 1 years’ experience with Anti-Virus software
- 1 years’ experience of MS Systems Centre Configuration Manager
Qualifications:
- Matric/Grade 12
- Diploma in Information Technology
- Advanced Diploma or Equivalent in Information Technology would be advantageous
Minimum Certificate(S):
MCSA (Microsoft Certified Solutions Associate)
- Installation, Storage, and Compute with Windows Server 2016 (Storage and Disk, Data dedupe, HA, DR, Clustering)
- Networking with Windows Server 2016 (DNS, DHCP, IPAM, VPN, DFS, SDN)
- Identity with Windows Server 2016 (AD DS, AD CS, AD FS)
Advantageous Certificate(s):
- CCDA – Cisco Certified Design Associate
- CCNA – Cisco Certified Network Associate (Wireless)
- CCNA – Cisco Certified Network Associate (Data Center)
- CCNP – Cisco Certified Network Professional (Routing and Switching)
- Valid VCP6.6-DCV (VMWare Certified Professional - DC Virtualisation)
- VMCE (Veeam Certified Engineer v9+)
- MS System Centre (SCCM, SCOM, SCSM, Orchestrator)
- MS EMS (Enterprise Mobility Suite) - RMS, ATA, Intune
- RHCSA (Red Hat Certified System Administrator)
- DCA (Dell Certified Associate) - PowerEdge
- DCP (Dell Certified Professional) - PowerEdge
- DCA (Dell Certified Associate) - Storage
- TinTri-U
Valid MCSE
- Core Solutions of Microsoft Exchange Server 2016
- Planning and Administering SharePoint 2016
- Advanced Technologies of SharePoint 2016
- Skype for Business: Fundamentals
- Skype for Business: Infrastructure Planning and Design
- Troubleshooting Skype for Business 2016
- VMCE-ADO (Veeam Certified Engineer v9+ - Advanced Design and Optimisation)
- VMCA (Veeam Certified Architect)
- RHCSA (Red Hat Certified System Administrator)
- Valid CCNA
- Valid VCPA6-DCV Deploy
- Valid RHCE (Red Hat Certified Engineer)
- DCP (Dell Certified Professional) - SC Series Storage
- TinTri-U completion
- Valid MCTS (Microsoft Certified Technology Specialist): Administering and Deploying System Center Configuration Manager
- Valid MCTS (Microsoft Certified Technology Specialist): Administering and Deploying System Center Operations Manager
Technical Competencies & Knowledge:
- Good understanding of MS Office products
- Working knowledge of a range of diagnostic tools
- Desktop troubleshooting and support
- Networking Methodologies
- Mobile Device Support
- Remote Connectivity Support
- MS Windows Server Competency
- Management and resolution of complex systems issues and outages
- Operation of management and monitoring tools to identify and provide solutions to performance and capacity of systems
- Provide expert support to desk staff ensuring that best practice is applied
- Provide ongoing cross-skilling and training to service desk personnel
Additional Requirements:
- Required to work overtime including after-hours, weekends and/or public holidays if there is an emergency at work
- Required to work standby from home when required
- Limited requirement to travel to site if there are not enough Field Engineers and there is an emergency at another site
Competencies:
- Thinking Analytically
- Thinking Rationally
- Building Relationships
- Articulating Information
- Inviting Feedback
- Meeting Deadlines
- Attention to Detail
- Maintaining Productivity
Closing Date 02 July 2023
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- Logistics Support Services seeks an honest, trustworthy, and experienced Receiving Supervisor to take on the responsibility at Redhill Distribution Centre to ensure the execution and supervision of duties within the Receiving Department. To ensure that vehicles are off loaded and stocks checked and receipted as per departmental procedure. This role will be based in Durban.
Line Manager: DC Manager
Job Specification:
Key Performance Areas:
Receiving Functions:
- Prioritize offloading.
- Inbound vehicles to be off loaded on time.
- Turnaround of shuttle vehicles to ensure all agreed loads with factories are achieved.
- Investigate discrepancies on the security check.
- Manage the Receiving staff and train backups for the department.
- Adhere to Departmental Procedures.
- Reporting on shortages & damages.
- Effective shuttle vehicle utilization
- Manage the shuttle vehicle trip sheets & vehicle turnaround times.
- Pallet Control and returning excess pallets to CHEP.
- Report on any delays at the Factories / D.C
- Identify cost savings within the department.
- Align the department with the site QMS/Risk and Safety procedures.
- Support learning and continuous improvement within the department
- Standby during peak seasons when department operates 24 hours.
- Managing casual labor to an acceptable level
Administration
- E-mailing daily activity reports to the relevant stakeholders.
- Ensure that the daily documentation are filed.
- Ensure compliance to receiving procedure.
- Assist in all aspects of receiving of stock.
- Managing the departments time and attendance system
- Consult with the factories on number of loads that is required for shuttling.
- Receipting Of Inbound Stocks in SAP
- Receipting and Issuing of CHEP pallets on CHEP Portfolio.
- Approving weekly casual labor cost and requesting purchase orders for such approvals.
- Managing staff leave plans.
- Manage staff leave to ensure leave balance is an acceptable leave balance level.
Reporting
- Compiling/forwarding of relevant management information on a daily basis.
- Report any deviations to the Distribution Centre Manager.
Minimum Requirements:
Experience:
- Warehouse experience.
- Strong Supervisory skills
- Logistics coordination experience
Qualifications:
Additional Requirements:
- Computer literate - MS Office
- SAP
- Code 08 drivers license with own vehicle
Competencies:
- Conflict Management.
- Analytical thinking
- Good people skills.
- Exceptional coordinating and organizing skills.
- Ability to cope with high and diverse work load.
Closing Date 03 June 2023
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Job Specification:
Key Performance Areas:
- Develop packs for innovation and translate a prototype concept into a fully commercialized package, working closely with suppliers
- Application of necessary packaging development skills to ensure “Design for Quality” packaging designs which performs well at all stages in the Supply Chain
- Create new die lines in conjunction with packaging suppliers for new packaging designs
- Conduct packaging / product compatibility and stability test
- Responsible for Project Management of new product packaging initiatives and strong working knowledge of supply cost structures, techniques for cost avoidance and impact on the demand cost structure
- Drawing up of complete and accurate packaging material specifications
- Ensure that correct specifications are loaded along with artwork
- Manage and lead change management process on current product improvement initiatives
- Evaluate current range, offer and make suggestions of how packaging can be improved, to ensure optimal packaging design and functionality
- Conduct research and benchmarking based on global packaging trends and sustainability for new packaging development
- Evaluate new technologies in the industry
- Liaising with all relevant buyers regarding the packaging requirements of their products
- Sourcing new packaging from representatives at various companies depending on the nature of the product
- Checking all the various stages, from initial concept, mock-ups, DTP’s and final artwork
- Where needed attend print runs to sign off packaging for colour, layout and design
- Participating in environmental and recycling initiatives
- Manage, plan plant and packaging production trials with cross-functional teams
- Technical support on Quality related issues
- Lead problem solving on packaging material and machine interface
- Interface across functions e.g. Marketing, Production, QA, Site and Project Engineering Teams
- Mange and update packaging cost saving tracker
- Development and adaptation of packaging testing for the FMCG environment and develop inspection methods for incoming packaging materials
- Operational waste management and Bill Of Materials validations
Minimum Requirements:
Experience:
- Minimum 8 years’ experience within packaging development
- Minimum 5 years’ operating at a Senior Level
Qualifications:
- Science/Engineering Qualification or Advanced Diploma in Packaging essential
- Vertical form, fill and seal (VFSS) / Roll- wrap and Horizontal form, fill and seal (HFSS) experience
- Knowledge of packaging equipment / high-speed equipment
- Experience in new product development processes and milestone planning
Additional Requirements:
- Knowledge of SAP, will be an advantage
- Knowledge of the South African packaging industry essential
- Knowledge of QMS systems and HACCP will be an added advantage
- Packaging materials across various disciplines and formats, e.g. plastics, corrugates, paper, laminates, flexible films, etc.
- Packaging conversion processes such as blow moulding, injection moulding, lamination, cartons, extrusion, printing processes and colour technology
- Expertise in carton erection and cartooning, collation, shrink wrapping, case packing – corrugate, case sealing and palletizing and date coding
- Pallet optimization and utilization using CAPE PACK
- Maintain Bills of Materials for packaging changes
Competencies:
- Attention to Detail
- Thinking Analytically
- Working Together
- Staying Composed
- Minimizing Risks
- Planning and Organising
- Maintaining Productivity
- Meeting Deadlines
Closing Date 05 June 2023
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Line Manager: Commercial Executive
Number of Direct Reports: 0
Job Specification:
Key Performance Areas:
- Identification and delivery of efficiencies in the factory manufacturing process
- Factory cost control and cost reduction
- Involvement in sales demand planning (and forecasting) and sensitivity analysis
- Understanding of price elasticity analysis and individual sku profit contributions
- Sales pricing decision-making and scenario planning analysis to support pricing and tactical discount decisions
- Product costing and profitability analysis
- Month-end close-off, accounting and reporting procedures, including review of trial balance, general ledger accounts and reconciliations
- Reporting and analysis of working capital management performance against targets
- Providing financial information and co-ordinating projects that result in effective management and sound decision-making in key functional areas, Procurement, CI, Manufacturing and Logistics
- Project evaluation, monitoring and measurement (opex and capex projects) including support for Production, Marketing and new product development initiatives
- Maintenance of internal controls and compliance with company policies
- Review and update standard operating procedures in line with required controls
- Detailed and insightful reporting on the performance of the category and shared services costs across the business (distribution, sales, finance, etc)
- Delivery of well-thought-out and commercially sound capex authorization workflows
- Post-implementation reviews for major capex spends
- Preparation of budgets and quarterly profit forecasts
- Business unit and AVI reporting requirements i.e. monthly reports, budgets, quarterly profit forecasts, Exco reporting packs (for the Tea category and support for Coffee and Creamer as well as assigned responsibilities from time to time on National brands)
- Interim and year-end results processes (including the external and internal audit processes)
- Financial risk management of the category (including working capital management and annual insurance declarations)
- Management of the Factory Finance Manager as well as the Factory Costing function based at the Durban Tea factory
Minimum Requirements:
Experience:
- 3 – 5 years post-article experience preferably in FMCG
Qualifications:
Additional Requirements:
- SAP
- Advanced Excel
- Strong knowledge of management accounting and costing philosophies and practices
- Knowledge of IFRS and risk management practices
- Current tax legislation and regulations
- A systematic, accurate and positive approach to performing duties
- Able to work in both detailed and conceptual modes
- Able to quickly assimilate new information and understand business issues
Competencies:
- Requirements here
- Adhering to Principles and Values
- Writing and Reporting
- Analysing
- Adapting and Responding to Change
- Planning and Organising
- Delivering Results
- Meeting Customer Expectations
Closing Date 23 June 2023
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- The purpose of the role is sourcing a portfolio of raw materials, pursuing the lowest Total Cost of Ownership while mitigating physical supply risk, and adhering to NBL quality standards.
Line Manager: Procurement Executive
Number of Direct Reports: None
Job Specification:
Key Performance Areas:
- Developing sourcing strategies for commodities within the assigned portfolio
- Adapt sourcing strategies based on changing market conditions
- Ensure implementation of sourcing strategies, ensure contract compliance, and track benefits delivered
- Drive Total Cost of Ownership reduction without compromising physical supply and maintaining quality standards.
- Using data analytics, market research, benchmarks, and cost modeling to identify and leverage value opportunities that deliver sustainable value, operational efficiencies, and risk mitigation to the business
- Implementing RFx activities for all commodities in scope
- Prepare and implement negotiation strategies
- Develop and execute price risk mitigation strategies including hedge strategies for exchange-traded commodities
- Ensure full alignment of all relevant internal stakeholders in relation to sourcing activities in your portfolio
- Develop and nurture relationships with strategic and critical suppliers across the business
Minimum Requirements:
Experience:
- At least 10 years’ procurement experience, of which must have been in manufacturing, FMCG or heavy industry procurement
- At least 5 years’ experience as a Procurement Manager
- More than 5 years’ strategic sourcing and procurement experience working in the Agri-value chain
- Experience in the procurement of Raw Materials is essential
- Prior exposure to category/commodity management, procurement or an engineering or production environment is highly desirable
- Experience in managing a multi-disciplinary team in a project-type environment will be highly beneficial
Qualifications:
- Matric/Grade 12
- Completed 3-year bachelor’s degree in procurement, business, finance or engineering field
- Masters or Procurement Certification (MCIPS) a plus
Additional Requirements:
- Understanding of the manufacturing environment
- Ability to link strategic and operational procurement requirements
- Experienced in total cost improvement across the full procurement value chain
Competencies:
- Working Together
- Building Relationships
- Analytical Thinking
- Articulating Information
- Making Decisions
- Staying Composed
- Influencing Others
- Maintaining Productivity
Closing Date 11 June 2023
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Line Manager: Marketing Manager
Key Performance Areas:
Deliver performance targets for portfolio across all target brands
- Ongoing market and industry analysis to provide recommendations for brand development
- Ongoing competitor intelligence
- Ongoing review of portfolio activity effectiveness to update or change plans as required
- Budgeting & forecasting
Deliver local portfolio and brand strategy
- Insights from pulling together existing research, market trends (global & local), competitors and internal data
- SWOT analysis
- Conduct consumer and market research in order to keep up to date with consumer trends, as well as trying to predict future trends
- Portfolio positioning – Identify how our brand is positioned in the market
- Develop brand plans/brand strategy for profitable company growth
- Development of 3-year portfolio strategy
Deliver consumer communication strategy
- Define and manage brand positioning and communication strategy using a variety of media
- Prepare/Review all promotional, advertising, media, research and R&D briefs
- Participate in media strategy process, agreement & delivery of plans
- Develop and execute marketing campaigns aimed at communicating our brand message
- Maintain relationships (both internal and external partners)
- Monitor communication/promotional spend
Management of all New Product Development projects
- Development of commercial rational and justification
- Project management of all new product development projects
- Work with Research and Development (R&D) team and technical team to convert innovative business ideas into saleable products
- Product / packaging development
- Implement launch and launch support plan
- Participate in monthly marketing & NPD meetings
Qualifications :
- A completed commercial degree majoring in Marketing, Business Management or similar
Experience :
- A minimum of 2 - 3 years’ brand and marketing experience gained in an FMCG environment
- Knowledge of IRI / Nielsen data required
Knowledge:
- SAP is advantageous
- Proficient in MS Word, MS Excel, MS Outlook, and MS PowerPoint
- Strong focus on analytical skills (turning data into actionable insights)
- Knowledge of consumer, trader, customer, and shopper
- Project management knowledge or expertise
- Innovation Management
- Advertising experience from briefing to execution
- High levels of numeracy
- Ability to travel essential
Competencies:
- Thinking analytically
- Interpreting data
- Building relationships
- Embracing change
- Working together
- Attention to detail
- Maintaining productivity
- Taking initiative
Closing Date 07 June 2023
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- The purpose of the role is the effective management of the Factory & Sub-Contractor Production Plan, MRP and the purchasing process to ensure that the required service level and inventory targets are met and maintained.
Coordinating
- Ensuring all NPD relating Planning activities are completed on time to deliver promotions and launches on time. Manage inventory health through effective change number management, run outs, frequent reviews of Planning master data and PLC & by conducting Portfolio analysis on a regular basis.
Line Manager: Logistics Manager
Job Specification:
Key Performance Areas:
Planning and scheduling master data
- Weekly planning process (production planning at sub-contractor, planning meeting, Raw material transport scheduling), in collaboration with Sub-contractor account manager, buyers and factory managers
- Monitor Daily Production and Sales reports (Service levels, sales forecast, national stock sales rates etc.
- Update actual vs. planned daily and analyse variances (non-adherence to plan) and discuss with sub-con managers in daily production meetings. Report potential risks back to Logistics manager and Central planning.
- Open & clear communication between site planner & demand planner
- Monitor BOMs for material change overs and ensure that material usage at sub-contractor is within parameters of the SLA. Liaise closely with buyers and NPD team in terms of artwork changes and new product launches.
- Manage and monitor material plan performance
- Weekly procurement process (purchase requisitions and purchase order creation, follow-up on requisition releasing, MRP management), in collaboration with Stores Clerks, other buyers and factory managers
- Monitor Daily Purchase Orders - Open orders, OTIF, Stock Replenishment, service levels, materials forecast, monitor stock usage rates etc.
- Using replenishment / re-order principles for anything procured under the respective portfolio: Identifying re-order levels and sourcing against these for continuous supply.
- Manage and maintain demand vs factory commitment performance
- Monthly proposed plan to be provided to off-site blender that is reviewed & communicated weekly to ensure correct SKU's are blended. Blender actual vs planned to be monitored daily. Blend upliftment to be arranged when blends are approved by NBL QC. Raw materials to be assessed and arranged to meet weekly plans. Maintain safety stock levels. Off-site blender to receive monthly PO based on proposed monthly plan.
- Weekly communication of Co-Packer production requirements. Materials to be arranged for delivery, batches to be created for SAP labels. SAP label print requests to be sent to Transit bay timeously. Co-packer to be issued with PO for NBL planned SKU's. Manage and monitor Hot chocolate order and delivery process as per SOP.
- Attend weekly S&OP meeting facilitated by central planning to report back on factory performance
- Monitor full utilization of planning board and process orders
- Ensure that the Planning Master data is accurate with correct throughput per production line
- Participate in Quarterly Standard Committee meeting to review throughputs and to align SAP capacity and planning capacity accordingly
Reporting
- Consolidate relevant information for the monthly reporting cycle (Monthly & Annual volumes report, weekly MPS, MPP)
- Create templates and tools for reporting efficiencies
- Optimise and improve identified reporting mechanisms
- Weekly directors’ report
- Weekly MPS report
Inventory Management
- Preparation and facilitating of monthly Co-packer & Blender stock counts
- Participate in monthly site stock counts
- Investigate discrepancies (Consumption variances, Finished goods GRN vs Deliveries etc) and provide feedback to Logistics manager and Finance
Forecasting
- Generate 12-months rolling forecasts for Sub-contracted packaging material
- Generate 12-months rolling forecasts for off-site Blender
- Generate 12-months rolling forecasts for HIAM blending Sugar & Cocoa demand
- Generate 12-months rolling forecasts for Ciro supplied Hot chocolate blend
- Review co-blender forecast and identify potential capacity constraints in peak period
General
- Conduct Quality audits as per schedule
- Ensure that all Safety rules are in place and adhered to
Minimum Requirements:
Experience:
- Minimum of 3 Years in a similar role in a FMCG/Food and Beverage manufacturing environment
Qualifications:
- Relevant National Diploma (Essential)
- A degree would be advantageous
Additional Requirements:
- Required to travel to sites
- Work overtime as and when required
- Monthly stock count as and when required
Competencies:
- Taking Initiative
- Attention to Detail
- Articulating Information
- Making Decisions
- Working Together
- Thinking Analytically
- Planning & Organizing
- Keeping Commitments
- Embracing Change
- Networking
- Making an impression
- Setting Direction
- Resolving Conflict
- Meeting Deadlines
Closing Date 31 May 2023
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- The purpose of the role is to oversee all safety, health and environmental matters to ensure that this site complies, at a minimum, with all statutory requirements. The role includes the management of fire and security risks and waste management for the site.
Line Manager: Operations Executive
Job Specification:
Key Performance Areas:
Safety
- Site compliance to OHS Act and other relevant regulations and legislation, including: Legal appointments, SHE committee, permits.
- Conduct risk assessments and manage programs to reduce risks to acceptable levels .
- Behaviour based safety program implemented.
- Visible safety leadership, including; red tagging, housekeeping, signage update programs.
- Report on and investigate all incidents and near misses.
- Maintain site ISO 45000 accreditation.
- Schedule monthly Safety meetings and manage resultant actions.
- Contractor management including induction, 37(2) Mandatory agreements and COID registration control.
- Visitor induction.
- Manage occupational surveys and resultant actions for correction e.g. dust, heat, noise, asbestos, ergonomic, illumination etc. surveys and assessments.
- Conduct operational risk assessments (HIRA), identify opportunities for improvement, and manage resultant actions.
- Allocate responsibilities to areas within plant for housekeeping and red tagging exercises
- Conduct internal compliance and safety audits, report on findings and manage issue log through to completion.
- Monitor and manage the cost of PPE.
- Conduct or organise relevant health and safety training for staff as required, including; first aid and fire fighting.
- Advise the 16(2) and GMR 2(1) responsible people on all SHE issues
- Liaise with DOL and municipalities where required.
- Keep up to date with changes in current legislation and implement such changes where relevant.
- Participate in plant SHE cross-audits within NBL.
Health
- Monitor and manage the Occupation Health Clinic and report on monthly statistics.
- Monitor and manage the onsite Laundry, and reconcile accounts.
- Manage any occupational health risks and reports as required.
- Identify trends and risks relating to health
- Manage garment contractor service level
- Environmental and facilities audits (Lighting, Noise, Air, ablutions etc.)
Environmental and waste management
- Maintain site ISO14000 accreditation.
- List and manage aspect and impacts relating to environmental requirements.
- Manage waste management contractor and report on performance.
- Manage effluent treatment plant contractor and report on performance.
- Perform reconciliation of recycling rebates and implement practises to reduce total waste to landfill and improve site sustainability practises.
- Manage and report on water and energy usage and implement programs to improve sustainability practises.
- Manage environmental systems and legislation to ensure site compliance.
Fire and Security risk
- Mange Fire and Emergency response protocol and emergency preparedness of site.
- Conduct drills for Fire and other risk scenarios.
- Manage Fire equipment audits, inspections and tests.
- Co-ordinate with group risk advisory (AVI and Marsh) and facilitate audits.
- Achieve and maintain site ASIB compliance.
- Improve practises and system to improve Marsh risk audit scoring.
- Responsibility for the access control system maintenance.
- Drive loss prevention and risk reduction programs at the site.
- Monitor and manage the security contractor.
- Manage CCTV system and interactions with ITSS to ensure continued operation of the surveillance system.
Reporting
- Prepare and submit the monthly Safety, Health and Environment (SHE) report.
- Prepare and submit the monthly Safety, Health and Environment (SHE) operational review report.
- Prepare and submit the Quarterly risk report.
Minimum Requirements:
Experience:
- Minimum 5 years’ experience in similar role
Qualifications:
- Tertiary qualification Diploma or Degree in OHS from a recognised university
- ISO 18000 (45000) and ISO 14000 auditor status
Additional Requirements:
- Formal training and auditor status in an integrated Safety, Health and Environment (SHE) programme (e.g. ISO 45000)
- Specialist knowledge of and practical application of the Occupational Health & Safety Act and the Occupational Injuries and Diseases Act
- Strong organisational or administrative skills with attention to detail and a methodical approach.
- IT literate and a comprehensive understanding of Windows based programmes to include Word, Excel and Outlook is essential
- Strong teamwork skills
- Previous experience in a similar role/environment is essential
- Professional approach in dealing with issues and employees
- Previous food manufacturing experience preferred
Competencies:
- Meeting Deadlines
- Minimising Risk
- Resolving Conflict
- Staying Composed
- Setting Direction
- Making Decisions
- Influencing Others
- Thinking Rationally
Closing Date 31 May 2023
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