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Altron Bytes Systems Integration (Altron BSI) is an end-to-end ICT service provider of consulting, implementation and outsourcing services, which are strategically aligned to fit for purpose, cost effective, and optimised for performance. We have a clear go-to-market in key industries covering: Financial Services; Telecommunications, Media & Entertain...
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Job Description
- We are seeking a highly skilled and motivated Cloud Pre-Sales and Solution Architect to join our dynamic team.
- In this role, you will be the key technical advisor and product advocate for AWS and Huawei Cloud solutions. You will work directly with Sales, Solution Specialists and delivery teams to customise and support customers to understand their business requirements, design tailored cloud solutions and guide them through the selection and implementation process.
- Your expertise will be instrumental in ensuring successful cloud adoption and delivering exceptional value to our clients.
- Your expertise will be instrumental in ensuring successful cloud adoption, enhancing customer satisfaction, and driving revenue growth.
KEY RESPONSIBILITIES:
Customer Engagement:
- Working closely with sales and solution sales specialist as well as end customers to understand their business objectives, technical requirements, and pain points.
- Conduct discovery sessions and workshops tailored to the customers’ requirements, industry and business sector
- Presentation of solution to customers.
Solution Design:
- Design and architect comprehensive cloud solutions cross multi-cloud vendors (Huawei Cloud and AWS technologies), ensuring alignment with customer requirements and industry best practices.
- Create detailed solution architectures, including infrastructure diagrams, technical specifications, and deployment plans.
- Facilitating total cost of ownership (TCO) and pricing models as part of proposal designs.
- Comparing various vendors in cases where customers require cost comparisons between vendors
- Ensure that you utilize industry-standard frameworks such as TOGAF or AWS Well-Architected Framework for designing solutions.
Pre-Sales Support:
- Collaborate with the sales team, solutions specialist to provide technical support and expertise during the sales process.
- Prepare and deliver compelling technical presentations and demonstrations that highlight the benefits and capabilities of Multi-Cloud (Huawei Cloud and AWS solutions).
- Develop and respond to Request for Proposals (RFPs), Request for Information (RFIs), and other customer documentation.
Technical Consultation:
- Serve as a subject matter expert across multi-cloud technologies (Huawei Cloud and AWS), offering guidance on cloud strategy, migration, and optimization.
- Provide technical advice on best practices for cloud architecture, security, cost management, and performance tuning.
Solution Validation:
- Validate proposed solutions through proof-of-concept (PoC) and pilot implementations, ensuring they meet customer requirements and deliver desired outcomes.
- Address and resolve technical challenges or concerns raised by customers during the evaluation process.
- Ensure solutions meet predefined success criteria and KPIs during PoCs
Relationship Management:
- Build and maintain strong relationships with customers, ensuring ongoing satisfaction and fostering opportunities for future collaboration.
- Working closely with engineering/delivery teams ensuring proposed solutions and services can be deployed and managed.
- Act as a trusted advisor, staying abreast of industry trends, emerging technologies, and changes in cloud offerings from Huawei and AWS.
Training and Enablement:
- Provide training and support to internal teams and on Huawei Cloud and AWS technologies.
- Develop and maintain technical documentation, best practices, and knowledge base resources.
Feedback and Improvement:
- Collect and analyze customer feedback to identify areas for improvement and contribute to the enhancement of our cloud solutions and services.
- Collaborate with product management and engineering teams to influence the development of new features and solutions based on customer needs and market trends.
SOFT SKILLS:
- Strong customer service orientation and adaptability to changing customer needs.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a collaborative team environment.
- Project management skills and the ability to manage multiple priorities.
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
- Sales & Sales Solution Specialists
- Delivery
- Cloud team members
Reasons for Interaction:
- Supporting all sales stakeholders
- Working closely with delivery teams to ensure that the solution can be deployed and managed.
- Working closely with team members on creating and delivering Cloud based services and solutions
External:
Reasons for Interaction:
- Understanding and guiding customers to find the best solution for their pain points.
- Staying abreast of technology changes, updates and working closely with the vendor technical teams where required.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
- Technology related certification (Professional Qualifications)
Professional Qualifications
- AWS Certified Solutions Architect – Associate (must have) or
- Huawei Solution Architect Certification (HCIE) (preferred)
- Microsoft Azure Solution Architect (AZ305)
Years of Experience
- Minimum of 5 years of experience in cloud solution architecture and pre-sales support
- Proven experience as a Solution Architect or similar role in implementing various Cloud solutions.
- Strong understanding of cloud-based architectures across Huawei, AWS, Microsoft Azure.
- Experience with integration technologies (e.g., APIs, web services) and data migration.
Behavioral Competencies
The incumbent is required to have demonstrated the following competencies:
- TCO’s across cloud vendors
- Architecting customer environments (lift and shift), hybrid, on-prem to cloud, cloud-to-cloud
- Articulate and deliver Well Architected Frameworks (WAF)
- Development of Marketplace solutions
Location and Travel
- The role is Johannesburg based
- Flexible but required to work in office twice a week.
Education
- National Certificate Level 4 (N4) / Grade 12 (Required)
Languages
End Date: September 24, 2024
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Job Description
- Create, maintain and renew both contracts and SLA’s
KEY RESPONSIBILITIES:
- Administrative Duties
- SLA Renewal quotes and processing
- Load SLA contracts onto CRM
- Follow up on Purchase orders with clients
- Upload orders onto OPD for processing
- Sending weekly SLA update spreadsheet to UKG
- SLA Weekly Update meetings with UKG
- Maintain and update SLA Schedule
- Do sales Quotes and process orders on the Stock Requisitions and/or BOM
- Follow up with Clients on outstanding payments
- QMS Template management for WFM
- Vendor Management (UKG / Saflec / Timeware)
- Maintain monthly billing sheet (WFD and AWS clients)
- Maintain Annuity billing sheet for forecasting and reporting purposes
- Assist AMs with loading OPP’s for run-rate quotes
- Respond to all telephonic, email queries and tasks
- Follow up with other departments/suppliers/customers (as required)
- All electronic filing to be kept up to date (EG: - Quote register, Quotes, Supporting documents, MSA’s etc. - All to be saved on TEAMS)
- Follow up on OPD, CRM, Purchase orders and Invoicing of SLA and WFD renewals.
- To accurately complete quotations with relevant details. Checking quotes before submitting for approval
- Assist and/or to compile and maintain WFM MSA documents with tracking of the various annexures, ensure that all clients have a signed SLA/MSA agreement on file which are filed on Teams and ensure contracts are loaded on Agiloft
- Dev Ops reporting
- Load Purchase orders on D365 as a when required
- Travel arrangements
- Assist with any duties assigned by your manager
CORE RESPONSIBILITIES:
- Ensure renewals are renewed timeously as well as other admin duties
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
- National Operations Manager
- Key Account Managers
- Sales Department
Reasons for Interaction:
- Direct report
- Collaboration
- Teamwork
External:
Reasons for Interaction:
Educational Qualifications:
- Matric
- 2 years similar working experience
- Strong Admin Skills
Professional Qualifications
- Diploma in administration (Preferable)
Years of Experience
- 2 years in a similar role
Other requirements
- Must have own reliable vehicle
- Can be required to work after hours
Behavioral Competencies
The incumbent is required to have demonstrated the following competencies:
- Communication skills: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
- Customer Focus: Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships
- Continuous learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
- Contributing to team success: Actively participating as a member of a team to move the team toward the completion of goals
- Managing work (time management): Effectively managing one’s time and resources to ensure that work is completed efficiently
- Compliance: Adhere to policies and procedures and meet deadlines
Education
- National Certificate Level 4 (N4) / Grade 12 (Required)
Languages
End Date: September 23, 2024
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Job Description
- Architect Solutions – Services, is to build out support services for the Infrastructure GTM and to work closely with Service Delivery and ITO in pricing the services and creation of the services collateral.
KEY RESPONSIBILITIES:
- The position requires a technologically competent individual with proven ability to solution services and has the industry background and experience to collaboratively work with the Altron Service Delivery and IT Outsource teams to create pricing models, services product development and service collateral for the Infrastructure Go To Market (GTM).
- The role will be a mix of internal and external customer-focused services sales. The role requires close collaboration with the account managers, presales, and service BU’s to recommend and develop appropriate customer solution offerings.
- The successful candidate will be expected solution services across the ADB Infrastructure product lines to drive new business.
- To work effectively with the key stakeholders across the Infrastructure practice and sales teams within ADB to effectively solution competitive service offerings
- To engage with CxO level stakeholders at prospective clients in advisory capacity to deliver high impact services solution workshops
- Analyse customer business problems, elicit functional and non-functional requirements, and formulate actionable strategies to solve customer challenges by leveraging existing offerings or through the creation of new offerings
- Producing compelling value propositions and customer solutions, throughout the sales lifecycle, owning the Infrastructure service elements of formal RFI/RFP and client conversations / presentations as required
- Be fully mobile and support sales teams in client presentations and meetings, supporting the proposed technical solutions
- Working with the sales teams, contributing to sales and margin target achievements on assigned pipeline opportunities
- The ability to lead workshops and brainstorming sessions designed to identify and plan high value service solutions
- Ensuring ADB quality and efficiency practices are adhered to
- Maintain technology and market awareness to ensure the production of relevant customer propositions and offerings
- Achieve and maintain industry certifications as required by ADB
Main Tasks:
- Create pricing models, Service catalogues, services collateral in conjunction with service delivery and IT outsource teams
- Provide assistance and guidance during pre-sales process by identifying customers service and business requirements
- Work with ADB infrastructure teams to drive customer experience adoption.
- Engage customers face-to-face (own transport essential) or via collaborative tools and technology such as WebEx
- Consult with technical service teams regarding capabilities
- Support account managers and partners on proposed activities.
- Accurately qualify opportunities
- Proactively generate leads through customer engagements
- Define solution options and articulate the benefits of a solution
- Develop presentation material and present proposed solutions to customer
- Effectively listing all applicable exclusions and assumptions
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
- All business stakeholders
- All GTMs and Group
- Sales
Reasons for Interaction:
- Inter Opco solutioning
- Service Delivery solutioning
External:
Reasons for Interaction:
- Solutioning meetings
- Presentations
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
- An NQF 6 or 7 IT or commercial – related qualification is advantageous
Professional Qualifications
- Industry related certifications – Finance, ITIL and COBIT
- Competency with Microsoft Word, PowerPoint and Excel will be required for creating proposals, models and presentations
Years of Experience:
- 8 to 12 years Services Experience within the ICT industry
Other requirements:
- The role which includes traveling to customers, the candidate will be required to have an outgoing personality as well as technical acumen to compile solutions with fine attention to detail. The candidate has to be a team player as well as being able to work autonomously to create solutions.
- The role requires to work with closely vendors, suppliers and ADB PreSales and ADB technical to provide speedy turnaround of solutions and proposals.
- The ideal candidate will be an experienced in Pre-Sales with a proven track record of winning business and guiding clients through the entire client acquisition process.
Ideal Competencies:
- Strong client facing and communication skills and capable to independently think, conduct customer workshops articulate and comprehend customer pain points in technology and commercial areas for providing solutions
- Excellent soft-skills particularly in client expectation management
- Ability to articulate to both technical/non-technical stakeholders for RFPs and customers
- A solid foundation in developing innovative GTM propositions, Customer Solutions, commercial proposition are key pre-requisites.
- Translating business visions, goals, objectives and high-level requirements into Support Service Architectures
- Developing service strategy and designs, within the context of dynamic, agile, rapidly evolving environments
- Developing support service models for large and complex deployments across multi-vendor ecosystems
- Capturing of full life support services costs across the infrastructure practice
- Working within ITIL environments with multiple support towers and service vendors
- Delivering service models in line with strategy as defined by the Enterprise Architecture Framework.
- An Information & Technology background with relevant experience in a technical and/or consulting environment
- An understanding of the complete service lifecycle including concept through to sourcing, design, build, test, deployment and disposal management
- Demonstrable experience in requirements definition and management, calling out options, considerations & priorities which require a business decision
- An interest and appreciation of technology trends and government IT strategy such as, Networking, Data Centre, Cloud, Internet of Things, Cyber Security, Big Data and Digital service design and delivery
- Experience of working with and collaborating across sales, technical and project work streams to drive results
- Experience of identifying, developing and transitioning knowledge to up-skill internal teams
- Good general consulting skills (structured thinking, effective report writing and presentations, and strong stakeholder engagement)
- Excellent oral and written communication skills with the ability to influence effectively across multiple media
- A high-level of self-initiation, organisation and enthusiasm.
- Personable team player, able to work under guidance and own initiative, adding expertise and value to project deliverables.
- Excellent stakeholder management with focus on nurturing and developing strong relationships.
- Excellent knowledge Service Architecture Methods & Tools
- Experience in the design of high-level structures to enable and guide the design and development of integrated services that meet current and future business needs
- Insightful analysis as required to ensure the development of and modifications to service components are appropriately considered. (e.g. relevant architectures, strategies, policies, standards and practices, ensuring that existing and planned service components remain compatible)
- Experience of continual service improvement strategies
- An appreciation of how Enterprise Architecture activities relate to programme/project management and business change
- Articulates necessary changes to service architecture components, processes, organisational structures, and operating models
- Understanding of the use of Enterprise Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks is desirable
Behavioural Competencies:
The incumbent is required to have demonstrated the following competencies:
- Creative, strategic problem solving
- Can play an advisory role to senior leaders
- Is able to operate at a senior level
- Is approachable, demonstrates leadership qualities with a desire to help junior team members grow in the function and organisation
- Active listener
Education
- National Diploma: Information Technology (Required)
Languages
End Date: September 30, 2024
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Job Description
- We are looking for a Service Manager, overall service improvement of the Service Desk and is responsible for the effective and successful management of labour, productivity, quality control and safety measures as established and set for the Service Desk. Ensure safe and efficient operations.
Key Performance Area
- Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
- Anticipates and tracks operational and tactical risks and providing strategic solutions.
- Manages day to day business of the Service Desk department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management.
- Works with Service Desk management team to help set and meet daily and quarterly goals.
- Plays a significant role in long-term planning, project status reporting, and implementing change control processes.
- Works closely with Senior Service Delivery Manager on other special planning and departmental projects.
- Oversees and reports weekly, monthly, quarterly, and annual metrics
- Identifies trends and assess opportunities to improve processes and execution.
- Completes reasonability testing and information validation prior to circulating findings and recommendations to the Service Desk management.
- Collaborates with other Service Desk team members to ensure seamless business execution, reinforce positive morale, and uphold company values
- Collaborates with transitions and onboarding team as needed.
- Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required.
- Assesses a variety of situations and provide clarity to the Service Desk management team.
- Establishes and maintains credible, professional relationships with Service Desk management, internal business lines, and external vendors.
- Supports Service desk and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.
- Supports Service desk and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.
- Stays up to date on industry regulations, trends, and technology
- Works closely with management team to ensure all operational, administrative, and compliance functions within the Service Desk are being properly executed in accordance to regulatory-based best practices.
CORE RESPONSIBILITIES:
Governance and Risk Management
- To ensure adherence to Customers Corporate Governance and Risk Management Policies as per prescribed compliance
- Adhere to all Health and Safety Compliances
External Parties and Relationship Management
- Third Party Management.
- Customer Relationship management (Essential requirement)
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
- Team Members
- Service Desk
- Peers within the Group
- Operations Manager
- Service Delivery Manager
Reasons for Interaction:
- Collaboration and learning
- Allocation of Calls
- Collaboration on lessons learned
- Provide input and feedback
- Manage team members performance
External:
- Clients
- Third Party Service Providers
Reasons for Interaction:
- Assist with incident, request, and Project
- Work with Service Providers to provide resolution to End User
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
Professional Qualifications
- CompTIA A+
- CompTIA N+
- ITIL 4 Foundation Certification
- Microsoft Azure Fundamentals – AZ900
- Microsoft Office 365 Fundamentals – MS900
- MTA: Windows Operating System Fundamentals (Windows 10)
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Helpdesk Institute Manager - International - essential
Years of Experience
- 5 – 7 years of Technical Support with an emphasis in MS Operating Systems, MS Office or Office 365
- 5+ years IT operational experience and MS toolsets
- 15 Years of management experience
Other requirements
- Demonstrated skills, knowledge, and experience in working and managing others.
- Very Good Communication (Written and Verbal) - Clear, concise, good command and conveyance of language
- Very Good knowledge of Technical Systems including MS systems and MS Applications
- Very Good troubleshooting and problem-solving skills
- Good Interpersonal Skills
- Have a strong set of hard technical skills
- Have a strong basis in current technology
- Strong influencing and conflict resolution skills.
- Excellent prioritization skills.
- Self-Motivated and disciplined
- Ability to work independently and within teams.
- Ability to impart and share knowledge and skills.
- Ability to work in a fast-paced environment and under pressure.
Behavioural Competencies
The incumbent is required to have demonstrated the following competencies:
- Business Acumen (Commercial mindset). Uses a methodical problem-solving approach as a foundation for effective decision making taking into account importance, urgency, risk and financial implication.
- Delivery: Translates business objectives into practical, prioritized and organised action plans; ensures plans are quickly and successfully implemented. Makes effective use of resources when executing; ensures processes are in place to achieve outcomes aligned to operational excellence standards.
- Teaming: Communicates ideas, information and business objectives effectively and persuasively, resulting in desired actions/outcomes. Promotes, collaboration information sharing and learning within and across team members boundaries. Focuses on ensuring stakeholder satisfaction by building mutually beneficial relationships with stakeholders.
- Leading & Managing Change: Generates and implements new and innovative ideas/approaches to improve business outcomes. Embraces, leads and manages change, providing guidance and support during implementation.
Education
- National Certificate Level 4 (N4) / Grade 12 (Required)
Languages
End Date: October 31, 2024
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Job Description
- The Channel Manager responsible for managing and growing relationships with partners, resellers, and distributors that sell Altron HealthTech’s products or services. This role focuses on indirect sales through third-party channels rather than direct sales to customers.
- Within Altron HealthTech, we have a network of Dealers and Bureaus who on-sell our offerings to the Healthcare industry and in some cases, provide first line support for our solutions. In addition, we have solution providers who have integrated our solutions into their offerings and offer the combined solution to the Healthcare market as Value Added Resellers. Collectively we call these our Partners.
Key accountabilities of the role:
- Develop and implement a channel sales strategy that aligns with the company’s overall business objectives.
- Work with partners (e.g., resellers – HealthTech’s Dealer Network and Bureau Network, Value added Resellers, etc) to create joint business plans, marketing campaigns, and sales initiatives.
- Build tactical plans to support the strategy with input from the partners.
- Build and maintain strong relationships with channel partners.
- Serve as the main point of contact for partners, addressing their needs, resolving issues, and providing support.
- Train and educate partners on the company’s products, solutions, and sales strategies.
- Provide partners with the tools, resources, and marketing materials needed to sell effectively.
- Identify and recruit new partners to expand the company’s reach and market penetration.
- Drive sales through the channel by setting targets, tracking performance, and providing incentives to partners.
- Monitor the performance of channel partners, ensuring they meet sales targets and adhere to the company’s standards.
- Analyze data and provide reports on channel performance, identifying areas for improvement.
- Collaborate with internal sales, marketing, and product teams to align channel activities with the company’s broader goals.
- Ensure that partners have the necessary technical and sales support to be successful.
- Identify new market opportunities and work with partners to enter new geographic regions or industry verticals.
- Develop strategies for launching new products through the channel.
- Ability to drive sales through partners and negotiate favorable terms.
- Strong interpersonal skills to manage and nurture partner relationships.
- Ability to develop long-term strategies for growing the channel network.
- Understanding of the software or technology being sold to effectively support partners.
- Ability to analyse sales data and make data-driven decisions.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
- Business Management degree or equivalent NQF 7 qualifications would be advantageous, but emphasis will be placed on understanding of Healthcare and sales track record in a Channel Partner environmen
Years of Experience
- At least 3 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver and grow accounts.
- At least 3 years’ experience in technology solutions sales with a documented successful track record in selling services goods and products.
Other requirements
- Good Business Acumen
- Solution Sales Methodologies
- Relevant Industry/Domain knowledge
- Entrepreneurial
- Assertiveness
- Attention to detail
- Conflict management
- Professionalism
- Presentation
- Customer relationship management
- Healthcare Knowledge
- Active listening
- Relationship management
Competencies
Behavioural Competencies
- Communicating and Informing
- Results Driven
- Intellectually capable
- Thought Leadership
- Able to speak up
Learned Competencies
- Differentiation, Justification and Powers of Persuasion
- Account Management
- Product/Service knowledge
- Selling Against Competition
Education
- Bachelor's Degree: Business Management
Languages
End Date: October 5, 2024
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Job Description
JOB PURPOSE:
- The Senior Tax Specialist is responsible for overseeing and managing all domestic and international tax-related matters within the organization, ensuring compliance with tax laws and regulations.
The role includes:
- Preparation, review, and submission of tax filings, management of tax audits and disputes.
- Providing tax advice on mergers, acquisitions, and corporate reorganizations.
- Provide tax advice on cross border transactions, including preparation, review and submission of CFC returns, preparation of transfer pricing documentation, preparation of withholding taxes and foreign tax credit schedules.
- Other tax related areas, including capital gains tax, dividends tax, VAT, PAYE and Customs, while offering strategic input on tax planning and risk management.
KEY RESPONSIBILITIES:
Income Tax
-
Manage the preparation, review and submission of tax packs, provisional tax returns (IRP6) and income tax returns (ITR14), e-filing tax payments and other related tax documentation, ensuring accuracy and compliance with deadlines.
Capital Gains Tax
Mergers and acquisitions, reorganisations
Dividends Tax
VAT, PAYE and Customs
- On an ad hoc basis, prepare, review and submission of VAT and PAYE returns.
- Provide tax advice on internal and SARS queries, including verifications, requests for information, audits and disputes.
- Provide oversight and tax advice on Customs duties, ensuring compliance with South African Customs Laws.
Tax Dispute Resolution
- Handle tax disputes with the South African Revenue Service (SARS), including objections, appeals, and Alternative Dispute Resolution (ADR) proceedings.
- Act as the liaison between SARS and the organization, ensuring favourable resolutions.
- Prepare, submit, and manage objections and appeals.
Tax Advisory & Opinion Writing
- Provide technical tax opinions on complex tax matters, including but not limited to corporate transactions, reorganizations.
- Conduct research and provide tax advice to business units and executive management on various tax-related issues
Ad hoc requests/ Special Assignments:
- Execute special tax reviews or ad hoc tax projects.
- Assist in the performance of special reviews requested by management.
- Prepare clear and concise reports for ad hoc projects/assignments, and further present the reports to management.
Quality:
- Execute/assist in completion of all tax work in accordance with quality standards.
- Ensure tax business is conducted in accordance with quality standards and code of ethics.
- Prepare clear and concise reports for tax and ad hoc engagements performed.
COMMUNICATIONS & WORKING RELATIONSHIPS:
- Manage relationships with Group and Operational Management, and act as a trusted advisor.
Internal:
- Operations Management
- Group Management
- Finance Team members across Altron
Reasons for Interaction:
External:
- Service Providers and other third parties
- SARS
Reasons for Interaction:
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
- Bachelor of Commerce degree (in Accounting or Taxation)
- Masters in Taxation will be advantageous
Years of Experience
Skills
- Adherence to principles and values
- Assertive, decisive, and self-confident
- Analytical, logical, and methodical
- Project and time management
- Strong communication skills (verbal, written, and presentation)
- Excellent interpersonal skills
- Willingness to learn/grow (ambitious)
- Stress tolerance
- Resilience
- Proficiency with MS Office, SARS e-filing and other tax reporting tools
COMPETENCIES:
Behaviours Required:
- Results orientation: Driving results and delivery and instilling a sense of urgency.
- Responsible and reliable: Demonstrate responsible and reliable behaviour.
- Understand interdependency: Understand interdependency of own role and team roles on other parts of the business.
- Focus: Ability to focus with sustained attention until desired outcomes have been achieved.
- Problem solving: Ability to analyse, integrate and apply knowledge and experience in order to find solutions.
- Collaboration with others: Work with others to exercise judgement around opportunities that represent the most potential for innovation and return on investment for Altron and its stakeholders.
- Inclusiveness: Builds good working relationships with people of all other cultures and backgrounds – continually examining own biases and behaviours to avoid stereotypical responses.
- Negotiation: Ability to negotiate (work goals).
- Work ethic: Demonstrates strong work ethic.
- Fairness: Treats people with dignity, respect, and fairness; gives proper credit to others; stands up for deserving others and their ideas when appropriate.
- Bring the energy: Display high levels of commitment, enthusiasm and maintains a positive attitude.
- Ethical: Demonstrates honesty; keeps commitments; behaves in a consistent manner; abides by moral principles; shares thoughts, feelings, and rationale so that others understand personal positions.
- Live the values: Lead by example; values visible in everyday behaviour.
End Date: October 4, 2024
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Job Description
JOB PURPOSE
- To proactively manage and provide legal services in accordance with the relevant OPCO and Altron Group Legal mandates, including but not limited to contract and records management, privacy and regulatory compliance.
KEY RESPONSIBILITIES:
Provide Legal Expertise:
- Contribute to the development of the OPCO’s overall legal management, vision, strategy and policy
- Provision of sound legal advice and opinions to the OPCO
- Management of legal risk
- Keep abreast of industry specific knowledge and key developments and changes in the legal landscape
- Ensure efficient and effective stakeholder engagement, including but not limited to all internal OPCO departments, the Altron Group and external third parties
CORE RESPONSIBILITIES:
Contribute to the development of the OPCO’s overall legal management, vision, strategy and policy
- Work in close collaboration with the OPCO’s executive committee (exco) to define the OPCO’s approach to the legal strategy and obtain sign off from Altron Group Legal where necessary.
- In alignment with the overall approach, develop and implement the specific legal management approach for, and in alignment with, the OPCO’s business.
- Drive the process of setting the legal appetite in the OPCO by facilitating between the exco and Altron Group Legal, the definition of key legal matters, defining the tolerance thresholds, control framework and the approach to dealing with these matters.
- Monitor legal compliance and conduct legal compliance audits to ensure compliance with all applicable legislation.
- Provide legal review and drafting in respect of Requests for Proposals (RFP), Requests for Information (RFI), Requests for Tender (RFT) and Requests for Quote (RFQ).
- Peruse, draft, vet, advise on, and at times, negotiate, legal correspondence, standard and commercial agreements and provide advice and assurance to various OPCOs where requested thereby mitigating contractual and legal risk by taking into consideration South African Law and legal principles applicable for the legal protection of the OPCO and the Altron Group.
- Assist in the drafting and regular updating of standard draft agreements which pertains to the business of the OPCO
- Conduct ongoing research, keep abreast of new legislation, and maintain current knowledge of changes in legislation and developments as they pertain to the business of the OPCO and implement these changes as applicable.
- Assist with the development of company policies and procedures to mitigate risk.
- Manage litigation matters in conjunction with the Altron Group Executive: Legal and external service providers, as applicable.
- Participate in Group legal initiatives, including but not limited to Records Management and Contract Management projects.
- Attend to instructions relating to other OPCO’s and Altron Group legal matters allocated to the candidate from time to time by the Altron Group Executive: Legal
Provision of sound legal advice and opinions to the OPCO
- Manage or be involved in project work related to the relevant agreements e.g. new product developments, updating and amendment of templates for agreements and attestations etc.
- Represent the OPCO in industry working groups and/or committees, as applicable.
- Comment on impact of legislation on the OPCO and provide feedback to the exco, highlighting areas of concern and providing appropriate recommendations.
- Educate and train staff on current and new legislation, as applicable.
- Keep abreast of local and international developments with regards the relevant agreements and ensure that this knowledge is filtered through to the rest of the business.
Management of Legal Risk across the OPCO
- Assess on an ongoing basis, the OPCO’s standard documentation and agreements to ensure that they are of a high professional standard.
- Coordinate and drive the process to unpack legal and business concerns in a solution-orientated manner, with acceptable smart risk as opposed to total risk elimination approach.
- Proactive identification, investigation and solution of legal issues and/ or inefficiencies presented from time to time.
- Proactive identification, investigation and escalation of operational legal risks and/ or inefficiencies presented from time to time.
- Develop action plans to address any legal risks, liabilities and losses recovery.
Ensure efficient and effective stakeholder engagement
- Proactively develop and manage relationships with key external stakeholders including external legal counsel relevant to the business and external regulatory bodies to ensure effective management of legal or potential legal issues/disputes and regulatory compliance.
- Build and develop relationships across the OPCO and the Altron Group with various stakeholders to maximise business growth.
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
- Altron Group Legal & Compliance including Privacy and Risk, Human Capital, CoSec, Treasury and Corporate Finance
- OPCO unit heads
- Managing Director of OPCO
Reasons for Interaction:
- Alignment with Altron Group’s strategy
- Offering legal support as required
- Query resolutions
- Offering legal counsel
External:
- Regulatory bodies
- Customers
- External legal advisors
Reasons for Interaction:
- As per industry requirements
- Purposes of contracting and resolution of issues/disputes
- Purposes of litigation etc
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
- Minimum LLB degree
- Admission as an Attorney or as an Advocate
Years of Experience
Other requirements
- Legal advisory & interpretation knowledge and experience
- Knowledge in law & regulatory frameworks
- Legal research knowledge and experience
- Risk & compliance knowledge and experience
- Fluency in English is mandatory
- Strong oral and written communications skills
- Organisational and prioritisation skills
- Excellent administrator with strong attention to detail
- Technology and systems savvy
- Ability to work in a fast-paced environment whilst still maintaining high levels of accuracy
- Ability to maintain supreme levels of ethical behaviour and confidentiality
- Ability to identify opportunities for improvement
- Ability to work in a team structure
Behavioural Competencies
The incumbent is required to have demonstrated the following competencies:
- Delivery: Translates business objectives into practical, prioritised and organised action plans; ensures plans are accurately, timeously and successfully implemented. Makes effective use of resources when executing; ensures processes are in place to achieve outcomes aligned to operational excellence standards.
- Teaming: Communicates ideas, information and business objectives effectively and persuasively, resulting in desired actions/outcomes. Promotes, collaboration information sharing and learning within and across team members boundaries, whilst embracing autonomy. Focuses on ensuring stakeholder satisfaction by building mutually beneficial healthy business relationships with stakeholders.
- Attitude: Positive, high performance culture driven with an obsession for customers.
End Date: September 30, 2024
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Job Description
Responsibilities:
- The Installation Technician must be able to work unsupervised he/she must have Automotive electrical skills and be able to install tracking and recovery devises, fleet monitoring devices and surveillance equipment to vehicles.
- Technician must be able to carry out installations on light motor vehicles, truck, trailers and yellow construction equipment and machinery.
Essential Competencies:
- Be be able to work unsupervised
- Carry out installations on light vehicles, truck and yellow construction equipment.
- customer services experience.
- Automotive electrical skill
Requirements:
- Grade 12 or NQF 4 (required)
- Valid rivers license
- 2 years installation experience
Education:
- Grade 12 or NQFL 4 in Electrical or Auto electrical engineering
Language:
Education
- National Certificate Level 4 (N4) / Grade 12, National Certificate Level 4 (N4) / Grade 12: Engineering (Required)
End Date: September 30, 2024
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Job Description
Educational Requirements & experience needed:
- Bachelors Degree in Computer Science
- At least 7 years development experience
- At least 7 years C# development experience
- At least 7 years Microsoft SQL Development experience
Additional Knowledge needed:
- Azure PaaS services (Platform as a service)
- Azure applications
- Kubernetes
Key Responsibility Areas:
- Assist in the development of documentation of user requirements for a project in conjunction with the User, Business and Architect
- Assist in the development of a project plan for a product/project in conjunction with user, project office, business analyst and architect
- Research and development of new technologies to be used by the development team
- Develop Windows based solutions for the product/project
- Develop web-based solutions for the product/project in conjunction with other developers
- Assist in the testing and stabilizing of the product/project in conjunction with the user and business analyst
- Development of the product/project to the environment
Knowledge and skills
- Should have thorough knowledge of Microsoft development tools
- Should have UML experience
- Should have knowledge of Agile or Canban
Special requirements:
- Must be willing to work after hours.
- Must be willing to put in extra time when needed on a project
- Must have his own transport
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Job Description
- The Senior SysOps Engineer will work as part of an impactful, talented team, responsible for supporting, maintaining, and optimizing application and infrastructure, database, and middleware capabilities. Securing environments that enable the development and operations of modules and solutions through continuous software updates. Enabling innovative cloud architecture, monitoring, maintaining, and supporting the operational environments.
Key Responsibilities will include:
- Managing and ensuring smooth operations of complex hybrid cloud platforms solutions and applications
- Provide 2nd and 3rd level investigations to application and platform support incidents logged to the team
- Provisioning, operating, and maintaining systems running on AWS EKS
- Provisioning of Computing, Storage, Networking, and Security technologies in the Amazon AWS hosting environment
- Setting up Cloud Monitoring using CloudWatch or any other tool
- Management of containerized workloads and services tools like Kubernetes on AWS EKS
- Management and supporting of Load Balancers, Firewalls and network switching components
- Provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project
- Configure the infrastructure to generate relevant metrics for uptime monitoring
- Configure tools to ingest monitoring data, develop alert criterion
- Monitor and fine-tune utilization of microservices resources
- Measurement, optimization, and tuning of system performance and ensuring that systems will run reliably and are highly available in a 24/7 production environment
- Support and debug issues on EKS cloud platform
- Diagnose and resolve problems, escalating and communicating issues where appropriate
- Creation and maintenance of technical documentation and procedures
- Adhere to defined change management procedures
- Identify and recommend continual improvement measures
- Must be able to perform database queries
The ideal candidate for this role, will have:
- Min 5 years’ relevant experience in supporting, deploying and / or administering infrastructure solutions
- Min 5 years’ experience of current and emerging virtualization, infrastructure, cloud and containerization technologies such as AWS, Docker, Kubernetes, etc.
- Min 5 years’ experience in scripting (automation) and configuration management using tools such as Python - essential, Yaml, Rbac, Ansible, Salt etc.
- Min 5 years’ experience building, managing and supporting AWS-based solutions and AWS native technologies
- Knowledge and experience of Web services, SOAP and RESTful interfaces, and XML
- Strong understanding and working knowledge of IT management best practice frameworks, such as ITIL and COBIT
- Strong knowledge of automation frameworks and tools
- Strong knowledge and experience on AWS (Certification compulsory)
- Min 5 years’ experience in database technologies - RDBMS, e.g. MSSQL, PostGreSQL, Oracle, MySQL, etc
- Excellent problem-solving ability in complex environments
- Knowledge of monitoring and alerting tools like Kibana, Prometheus, OpsGenie
- Hands on experience to implement alerts and notification on AWS using CloudWatch and SNS
- Hands on Experience to use S3, Lambda and CloudFront services
- Ability to work with very little supervision and to work well in a team environment
- Excellent documentation, time management and communication skills
Qualifications:
- B Tech degree or Postgraduate Diploma - Information Technology
- AWS Certified Cloud Practitioner or Solutions Architect - mandatory
- Linux Certification Admin - desirable
Education
- National Diploma: Information Technology (Required)
Languages
End Date: October 7, 2024
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Job Description
- An Altron Digital Business Senior Developer is an experienced professional who provides expert advice to organisations on how best to use our solutions in achieving their business objectives and is actively involved with the clients in implementing these solutions. As external consultants, your expertise is provided to clients on a project basis so you will engage with multiple and changing clients throughout your career with us – you may even work on different client projects simultaneously. A project can last days, weeks or months. A flexible attitude to working patterns is essential as travel to clients and working on multiple clients / projects is common place. Whilst on projects, consultants are mainly based on the client site with a minimum amount of time spent at the office.
- The Senior Developer is responsible for the implementation of solutions on a Microsoft platform. In order to do this they need to fully understand the problem that the solution is intended to solve, help design a solution, and develop and test it before releasing it to customers. This position is for someone who has depth and breadth of skills and exhibits leadership qualities. This role entails problem solving, technical depth and innovation skills. They also need to have good communication skills and need to be able to sit with the Business Analyst and understand the requirements. They also need to be able to write a technical specification
KEY ACCOUNTABILITIES / RESPONSIBILITIES:
The Senior Developer is responsible for the implementation of the design and the testing and maintenance of solutions. Specifically:
- Strong working knowledge of the design and implementation of solutions within your primary competency;
- Contribution to the planning of delivery of solutions;
- Assisting colleagues in terms of functionality and technical requirements;
- Code and test the solution based on the architecture designed by project seniors. This includes, but is not limited to, platform configuration, reporting and database development;
- Produce detailed specifications;
- Preparation of detailed, accurate documentation which provides a description of the functions and operation of the solution that team members can refer to if they need to modify or upgrade the solution. Documentation also provides the basis for operating instructions, guides for users, training programs and marketing guides;
- Maintenance and performance enhancement on existing solutions;
- Input into solution design decisions;
- Direct interaction with customers including training, user acceptance and conducting relevant workshops;
- Continuous testing of work(unit testing) to ensure that it meets the requirements of the specification and identify bugs (errors);
- Use third party applications as chosen by Karabina;
- Keep accurate record of time spent in the performance of your duties;
- Maintain existing skills and acquire new skills as applicable to your job role;
- Come up with innovative approaches to delivering more efficiently;
- This role may entail active project delivery leadership and / or pre-sales engagements;
- Ability to mentor members of the team;
- Driving delivery and task oriented – deliver the required tasks in the expected time frame;
- Escalate any issues timeously and clearly;
- Ensure delivery of solutions within the allocated project timeframes;
- Ensure discrete handling of all business information, particularly where confidential information is concerned;
- Communicate with immediate manager, People Manager, other company department heads and employees, co-workers, clients and other individuals to co-ordinate work activities, review status of work, exchange information, resolve problems or give / receive advice /direction;
- Administration: maintain an updated Microsoft Office Outlook calendar; completion of any required administration timeously (e.g. response on performance reviews): weekly timesheets, etc;
- Travel locally, as required, to conduct the company’s business.
QUALIFICATION:
- Matric certificate - Non negotiable
- Diploma - Informatics (or similar) - Non negotiable
- University degree - Informatics (or similar) - Non- negotiable
- Microsoft certifications - CE - Advantageous
- Course in programming - C# and/or Javascript - Advantageous
EXPERIENCE:
- Microsoft Consulting environment - 5 – 8 years - Non-negotiable
- Leadership - 1 - 2 years - Advantageous
TECHNICAL SKILLS:
- Ability to upskill on relevant technologies and iSPartners chosen third party technologies/ solutions - Non-negotiable
- Knowledge of relevant MS technologies to fulfill daily tasks - Non-negotiable
- Javascript - Non-negotiable
- C# - Non-negotiable
- SSRS - Non-negotiable
- T-SQL Server (t-SQL server) - Non-negotiable
- Plug-ins - Non-negotiable
- CRM Workflow - Non-negotiable
- asp.net (Portal) - Advantageous
- Click dimension - Advantageous
- CRM Online - Advantageous
- CRM Dashboard Reporting - Advantageous
- CRM Goal Metrics - Advantageous
- CRM SharePoint Integration - Advantageous
- Rapid XRM Engagements - Advantageous
- CRM Outlook Client - Advantageous
- Service Oriented Architecture (SOA) - Advantageous
- Windows Communication Foundation (WCF) - Advantageous
Education
- National Diploma: Information Technology (Required)
Languages
End Date: September 30, 2024
Method of Application
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