Current Opportunities at AFGRI Equipment

Description

• To ensure that all administrative functions relating to claims are processed in a timeous and correct manner

Requirements

REQUIREMENTS

• Grade 12
• FAIS accreditation (Level RE 5)
• Financial Sector Conduct Authority (FSCA) recognised qualification
• 5 years in the short-term insurance industry
• Excellent English and Afrikaans communication skills

KEY PERFORMANCE AREAS

• Obtain claim forms and relevant documentation and information from clients.
• Registering of new claims within 24 hours. 
• Daily processing, tracking, recording and ensuring timely settlement of claims. 
• Daily capturing, updating and storing of claims on the Cardinal administration system.
• Daily feedback to client(s) and relationship managers or relationship manager assistants on claims progress.
• Assist with Underwriting functions when requested.
• Operate within the Financial Sector Conduct Authority (FSCA) and FAIS regulations.
• Report all customer complaints to Head Office daily.   

Closing date: 25 July 2023

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Description

• Ensure that all administrative functions relating to claims are processed in a timeous and correct manner.

Requirements

REQUIREMENTS

• Grade 12
• FAIS accreditation (Level RE 5)
• Financial Sector Conduct Authority (FSCA) recognised qualification
• 5 years in the short-term insurance industry
• Excellent English and Afrikaans communication skills

KEY PERFORMANCE AREAS

• Managing the centralized claims division.
• Obtain claim forms and relevant documentation and information from clients.
• Registering of new claims within 24 hours.Daily processing, tracking, recording and ensuring timely settlement of claims.
• Daily capturing, updating and storing of claims on the Cardinal administration system.
• Daily feedback to client(s) and relationship managers and/or relationship manager assistants on claims progress.
• Assist with Underwriting functions when requested.
• Operate within the Financial Sector Conduct Authority (FSCA) and FAIS regulations.
• Report all customer complaints to Head Office daily.
• Reporting to and liaising on claims with the direct manager,  various Relationship Managers and Relationship Manager assistants. 

Closing date: 25 July 2023

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Description

• This position is mainly responsible for the resolution of any end-user support-related issues including but not limited to desktop support, mobile device support and audiovisual support. This position is also responsible for providing technical coordination, advice and recommendations for all projects, services and process improvement initiatives in line with end-user functions. They will be a catalyst to drive innovation and champion user productivity solutions including online learning and unified communications with security and compliance in mind. This function implements new technology and the standardization of all systems (hardware, software and processes) in the Desktop support area.

Requirements

REQUIRED MINIMUM EDUCATION/TRAINING            

• Grade 12, with a proven track record in IT Desktop Support
• Professional international certifications: ITIL V4 Foundation, MCSE, A+ and N+
• National Diploma or Bachelor’s Degree in Information Technology or equivalent qualification will be an advantage

REQUIRED MINIMUM WORK EXPERIENCE    

• Minimum 5 year’s working experience in an IT environment
• Minimum 3 years of exposure in IT infrastructure technical support, focused in particular on IT hardware, software applications and end-user support.

KEY PERFORMANCE AREAS

• Excellent, timeous, proactive customer service in the Desktop support function, ensuring excellent technical support
• Compliance in line with Security and Governance policies
• Continuous improvement, advice, and recommendations for all service and process improvements.
• A catalyst for innovation delivery across the business

TECHNICAL KNOWLEDGE/ COMPETENCIES  

• Strong IT technical capability
• Cyber security trends, technology solutions, and overall awareness. Must demonstrate a good understanding of ISO Standards and frameworks.
• Technical knowledge and demonstrable skills in the following technologies: Microsoft, Cisco, Citrix,
• Desktop engineering skills and experience
• Generalist technical knowledge to bridge grey areas between vendors and enable guidance of vendors in meeting business requirements.

BEHAVIOURAL COMPETENCIES         

• Excellent customer service delivery focussed
• Attention to detail
• Patient, adaptable and relatable
• Passionate and committed to driving continuous improvement and stabilisation across the IT infrastructure space
• Deliverables-based driven individual
• Presentable and articulate in front of all levels of customers
• Ability to placate irate customers
• Structured logical thinking and dynamic problem solver
• Ability to take the initiative
• Strong team player.
• Challenge the norm, with a view to improving platform solutions and user experience.

Closing date: 25 July 2023

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Description

• To execute quality controller of incoming raw materials, final product, and in-process samples and to capture and record analytical data and report all non-confirming results.

Requirements

MINIMUM REQUIREMENTS

• Grade 12 with Mathematics and Physical Science.
• Bachelor's Degree or National Diploma in Agriculture or a related qualification will be an advantage.
• 1-year experience in a Food/Feed Manufacturing environment

KEY PERFORMANCE AREAS

• Perform laboratory analysis/tests on raw materials and final products.
• Maintain sample identification and storage.
• Perform HACCP and in-process sample analysis.
• Maintain and capture laboratory analytical data (NIR, Wet Chem & Microbial).
• Collect and send scheduled samples to external laboratories.
• Maintain a safe work environment and ensure compliance with health and safety regulations.
• Investigate and report all non-conforming analytical/test results.

TECHNICAL KNOWLEDGE/COMPETENCIES

• Problem-solving
• Crisis/Incident Management
• Computer Literacy essential
• Production processes
• Quality, Food Safety Standards OHS Act
• MS Office skill
• Strong analytical Skills
• Good writing Skills

BEHAVIOURAL COMPETENCIES

• Pro-active
• Detailed orientated
• Time Management skills
• Work under pressure
• Hardworking
• Self-motivated
• Reliable and positive
• Result Driven
• Organised