Current Jobs at Engen

Purpose of the Job

To process all maintenance job cards including payment processing and queries and provide co-ordination of the capex projects and processes to optimise efficiency while ensuring the return on company assets

Who You Are

• You have a good ability to perform work with the end in mind and knowing what/how to prioritize
• You have excellent interpersonal and communication skills
• You have a clear eye for detail and can identify and solve problems timeously
• You are happy to work in a team and look for opportunities to enhance your skillset
• You understand the importance of punctuality and time management and adherence to it.
• You are happy with exchanging ideas and willing to learn from others’ feedback
• You enjoy routine and work in a well-organized manner
• You have a reputation for being insightful, honest, and operating with integrity

What you’ll have done before

Baseline:

• Have more than 2 years of relevant Engen experience and worked closely with various internal Departments and External Contractors 
• Worked in a role where queries and enquiries are comprehensively managed and completed
• Interfaced with and administered queries for a broad array of internal and external clients via email, telephone, and online systems
• Able to work and manage your workload independently 
• Generally good IT skills with superior knowledge of Excel and SAP R3
• Able to extract, format and analyse reports 

Advantageous:

• Ability to work successfully in an ever-changing environment and navigate ambiguity
• Have worked in the role of trainer
• SAP Preventative Maintenance (PM) specific experience 
• Understanding basic finance and procurement processes
• Fair technical understanding of petrol station forecourts and forecourt equipment.
• Good organizational skills 

Exciting Challenges you might face in the role

• Managing time during busy periods of the month / year.
• Able to handle several different duties at one time 
• To maintain consistent communication to internal and external customers
• Learning about a broad range of equipment and contractors in the Retail Petroleum Industry
• Troubleshooting workorders and finding solutions for justification.
• Operate effectively, even when things are not certain, or the way forward is not clear

What you’ll be doing

• Processing job cards (JC) in the most time efficient way with reasonable accuracy.
• Attend to internal and external customer queries and find solutions 
• Administering documentation for ease of access to information.
• Assisting engineers with certain requests 
• Archiving documents and assisting with maintaining the shared inbox that forms the JC processing system
• Obtaining outstanding documentation from contractors
• Drawing reports to action certain SAP PM transaction tasks.
• Liaising with other departments on various matters

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Who Are You

• You are an experienced data scientist with proven experience in solving high impact business problems by providing actionable insights from large data sets and market intelligence
• Ability to effectively apply a combination of statistical knowledge, programming skills and business acumen to identify, prioritize and solve high impact business issues
• You have a reputation as a strong communicator 
• You influence people from different levels of the organization
• You are innovative and curious
• You are self-directed and results orientated
• Ability to drive decision making through analytical insights
• Excellent communication skills and ability to build solid relationships with individuals at all levels, in multiple geographies and business functions, both internally and externally
• Simplify complex situations; strong analytical & problem-solving skills
• Must be able to multi-task and project manage many tasks simultaneously
• Ability to work under continual deadlines
• Strong project and process management with proven ability for planning, scheduling & coordinating

What You Have Done Before

Baseline:

• NQF Level 7 Degree in one of the following disciplines:
• Computer Science/ Information Technology/Software Engineering/Data Science/ Actuarial Science/ Mathematics)
• 8 years’ experience in Data Science Analytics or Statistics 
• 2 years’ Experience in Supply Chain/Logistics environments or similar
• 2 years’ Experience in Business Analysis & Data Visualization tools (Power BI, Tableau, QlikView etc)
• Proficiency in using query languages such as SQL, Hive, Pig or similar
• Experienced with analytical tools (R, Python, Stata and frameworks (ML algorithms, time series forecasting, scientific sampling techniques
• Excellent applied statistics such as modeling, testing, regression, time series forecasting and sampling
• Highly proficient in dealing with large data sets and comfortable in moving between financial and behavioral indicators and big data analytics

Advantageous:

• 7 years experience in supply chain, marketing & customer experience or research analysis
• 8 years experience in Oil & Gas and/or Lubricants
• Exciting Challenges You Might Face
• A highly motivated self-starter who is curious and passionate about creating insights for the business that were not previously known

What You Will Be Doing

• Apply a combination of statistical knowledge, programming skills and business acumen to identify, prioritize and solve high-impact business challenges
• Effectively communicate findings to leadership and translate them into recommended actions with ongoing tracking mechanisms
• Provide in-depth analysis and research into the Lubricants Supply Chain to identify innovative opportunities and provide actionable insights to enhance customer experience, improve efficiencies and reduce costs 
• Analyse customer requirements and behaviours to develop strategies that enhance the supply chain offering to market 
• Conduct in-depth research on competitor behaviour and data to provide ongoing intelligence to ensure Engen remains ahead of the competition
• Support Lubricant teams in developing, maintaining and improving real time dashboards for key KPI's and business metrics
• Integrate digital analytics data with traditional data sources & build predictive models to target the right customers. 
• Present data in a clear manner to technical and non-technical audiences through the use of Data Visualisation Tools and Computer Animation
• Stay current and adapt to new and emerging data science, artificial intelligence, cognitive learning and machine learning technology

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Who You Are

• You have ability to ensure the efficient planning, scheduling and execution of maintenance activities for plant infrastructure & equipment.
• You are able to have identify high equipment integrity to sustain high productivity levels & minimize production disruption so as to maximize production performance and effectiveness including equipment reliability & availability through  planned preventive maintenance systems and to ensure a safe plant operation through effective planning and scheduling of statutory maintenance activities

What You Have Done Before

Baseline:

• NQF Level 7 (Degree in Mechanical /Electrical Engineering)
• Government Certificate of Competency
• 5 years’ experience in maintenance management
• Experience in People Management
• Knowledge of plant maintenance and equipment
• SAP/ Primavera P6/ Maintenance Management System
• Financial Acumen and Budget Control

Advantageous:

• Experience in Lubricants Manufacturing or in FMCG (plant maintenance)
• Project Management experience
• Knowledge of PLCs & Process Control systems and reliability processes

What You Will Be Doing

MANAGING MAINTENANCE PLANNING & SCHEDULING PROCESS

• Spares, tools, and materials availability for planned maintenance activities
• Review and manage SAP Preventative Maintenance (PM) schedule  
• Plan and manage maintenance department budget
• Plan and manage the scheduled outsourced construction work including all shutdown activities 
• Compile scope of work for external contracts
• Plan and monitor progress on capex work
• Prepare monthly maintenance KPI's

MAINTENANCE SUPPORT & PEOPLE MANAGEMENT

• Provide support to the Engineering, Maintenance & Technical Staff
• Ensure that all maintenance activities are supported (including assisting & allocating resources for breakdown and planned activities to ensure quality workmanship on all maintenance work) 
• Manage, coach, and develop a high performing Maintenance team that meets agreed objectives, and which delivers best practice results, added value and continuous improvements 
• Set department objectives/KPIs and review and assess ongoing performance of direct reports 
• Report on achievement of targets and identify any actions required 
• Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them
• Ensure the delivery of the People Strategy within area of accountability 
• Manage and lead the team, ensuring adequate staffing levels
• Motivate and coach the team to operational success 

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Who You Are

• You are dynamic thinker with a high aptitude for learning
• You have built credibility within your organization and amongst your peers
• You are an expert at implementation and execution of strategic objectives
• You are passionate about retail and selling
• You have excellent communication and negotiation skills
• You have a reputation for being insightful and operating with integrity

What You Have Done Before

Baseline:

• At least 5 years’ experience within mainstream coffee brands  with 3 of these linked to franchise and or hospitality industry
• NQF level 7 (Degree/Advanced Diploma with specialisation Retail, Business Management or equivalent))
• Understanding of food services/QSR/Hospitality industry and products prevalent in the South African retail landscape.
• Deep knowledge of retail principles with in-depth understanding of Retail operations.

Exciting Challenges You Might Face

• Immerse yourself in various aspects of the organisation
• Influencing the strategic direction of Engen convenience business
• Operate effectively in an ever-changing, dynamic and agile business environment
• Relationship build across various stakeholder platforms within organisations
• Presentations to Business Leadership with strong acumen understanding

What You Will Be Doing

• Ensure implementation of non-fuel strategic objectives
• Develop & review Coffee strategy, operational standards to continuously improve efficiencies
• Engage Internal customers and stakeholders on category delivery needs to ensure full understanding of deliverables.
• Present feedback and findings to internal stakeholders in order to drive regional standards
• Ensure Promotional implementation through evaluation to support trade planning objectives
• Manage and maintain relationships amongst Retail Sales & Operations & Convenience Operations teams to deliver turnover & income targets.
• Develop positive relationships with all site managers & Dealers within the Engen network
• Understanding and analysing competitor analysis to ensure Engen remains relevant in the market. 
• Develop and maintain cordial relationship at all times with re-sellers/re-distributors, as well as with customers
• Development an tracking of reports allowing data analysis concerning the particular products in a bid to understand trends.

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Purpose of the Job

To provide support in the form of laboratory analyses to the refinery to ensure that quality products are delivered to the customers

Who you are

• You have good problem solving and analytical thinking skills
• You adhere to safe laboratory practices, chemical handling and disposal.
• You have knowledge of proper sample collection procedures and techniques. 
• You are capable of conducting and supporting scientific investigations and experiments
• You are able to plan, set up, and carry out controlled experiments and trials
• You are able to analyze and interpret test results. 
• You are a good team player.
• You have excellent communication skills.
• You are meticulous with attention to detail

What you have done before

Baseline:

• Relevant Chemistry Diploma or Degree and at least 1 years experience.
• Exceptional computer skills 

Advantageous

• A higher qualification in chemistry 
• SAP experience 

Exciting Challenges

• Provide support to customer and ensure compliance of target times as per service level agreement
• Operating specialized laboratory equipment
• Skills development through performing of the various laboratory tasks
• Prepare for laboratory audits and assist in closing out findings
• Ensure compliance to all Engen mandatory policies and procedures by working with updated lab procedures & work instructions
• Being involved in SAP changes

What you'll be doing

Product Testing

• Testing samples as per procedures and meeting service level agreements
• Producing accurate and reliable results
• Communication of results to the various customers

Expense Control

• Preventative maintenance of equipment
• Basic troubleshooting
• Control breakages & chemical usage

Equipment management 

• Equipment usage and availability 
• Equipment needs identified, reported, and documented 
• First line troubleshooting