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  • Posted: Feb 26, 2024
    Deadline: Not specified
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    BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
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    Tech Officer: Data Science

    Core Description

    Responsible to participate in data science projects, and lead some initiatives therein, solving a variety of use cases for BCX and its clients. You will be involved in employing and evolving data science tools and frameworks across on-prem and cloud data infrastructure. Your core responsibility will involve utilizing emerging Data Science frameworks and tools like SQL, Python, BI tools (Tableau, Power BI, etc), as well as ML and AI, to support the team in resolving identified challenges.

    Key Deliverables / Primary Functions

    • Perform data analysis on diverse set of data.
    • Build insightful data visualisations.
    • Train and deploy machine learning models.
    • Provide data and model driven insight to stakeholders.
    • Write projects and analytics documentation.
    • Build and maintain positive and value-adding relationships with relevant internal or external stakeholders.
    • Participate in the establishment and institutionalization of data use processes, to optimize the time in the information to decision cycle.

    Core Functional Skills & Capabilities

    • Data Science
    • Data Analysis
    • Stakeholder management
    • Communication
    • Analytical and Problem Solving

    Core Behavioural Competencies

    • Deciding & Initiating Action
    • Delivering Results & Meeting customer expectations
    • Creating & Innovating
    • Presenting and Communicating information
    • Learning & Researching

    Minimum Qualifications

    • NQF 4: Grade 12 National Diploma
    • Additional Education -Preferred /Advantage
    • NQF 6: 3 year Degree/ Diploma/ National Diploma in Mathematics or Statistics

    Experience

    • 2 years relevant work experience in the data science environment.

    go to method of application »

    Onsite Support Technician

    Core Description

    The purpose of the job is the onsite installation, maintenance and service of BCX Customer sites in the fuel industry. Ensuring quality onsite support to all client’s service, in accordance with the Project Charter and the contractual SLAs for each service area.

    Key Deliverables / Primary Functions

    • Ensuring quality onsite support to all clients.
    • Deliver On site support as prescribed by the SLA for all clients.
    • Maintain a 95% SLA as per on site department’s goal per month.
    • Maintain 80% productivity for the month.
    • Reduce the average time per on site call to 120minutes per call per month.
    • Provide all information or documentation required to complete a call or project.
    • Have all documentation completed per call or project and submitted within the time allocation.
    • Complete all information required to close or update a call on simplicity.
    • Provide feedback to clients on status of calls
    • Ensures high levels of co-operation with other business units / departments in BCX and external to achieve client satisfaction and business growth.
    • Maintain good relations with all internal departments and assist where required and within the time frame.
    • Maintain good relations with all external business and assist where required and within the time frame.
    • Identify business growth within existing clients and new clients.

    Core Functional Skills & Knowledge

    • Good knowledge of the applications installed on site
    • Excellent understanding of the forecourt retail environment
    • Excellent understanding of the hardware equipment which includes PC’s, Pumps, Cabling, FSC, ATG, electrical etc.
    • Good understanding of Retail Best Practises and basic accounting skills
    • Good knowledge of hardware and operating systems
    • Good knowledge of industry trends
    • Basic electronic knowledge of electronics
    • Able to work on computer components
    • Able to use tools – soldering iron, drill press, screw drivers etc
    • In-depth knowledge of FCC integration platforms
    • Ability to understand electronic and electrical standards for Forecourts
    • Forecourt knowledge (Pumps, tagging solutions etc.) beneficial

    Core Behavioural Competencies

    • Job Match Rating
    • Delivering Results
    • Meeting customer expectations
    • Teamwork
    • Handling Pressure
    • Communication and Impact

    Minimum Qualifications

    • NQF 4: Grade 12 National Diploma

    Additional Qualification preferred or advantage

    • NQF 5: Higher Certificates or any Higher Education in Information Technology

    Experience

    • At least 2 years of experience in PC hardware support
    • At least 2 years of experience on forecourt environment
    • HSSE competent

    Method of Application

    Use the link(s) below to apply on company website.

     

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