Career Opportunities at Standard Bank Group

JOB DESCRIPTION

To implement and execute Market Conduct regulations within allocated portfolio that contributes to client experience and influences market share growth. To deliver a pro-active first line of defence conduct risk function which will ensure sustainable and effective execution against conduct regulations.

QUALIFICATIONS

• Bcom Degree
• Regulatory Exam for REPS,  Regulatory Exam for KI,  relevant FAIS qualifications and relevant training for banking and insurance.
• 5-7 years Experience in implementation and execution against conduct regulations to ensure compliance with regulations, this includes experience in pro-active first line monitoring to identify risks.

ADDITIONAL INFORMATION

• Ensure a first line of defence risk management framework is achieved which ensure client experience and profitability measures are met.
• Manage the appointment process and ensures all appointments into FAIS roles are vetted and complies with FAIS and internally agreed frameworks.
• Where non-compliance is identified, this must be reported on to the Senior Manager, Execution, FAIS & Conduct.
• Identify current and potential employee skill requirements in consultation with the People and Culture function.
• Enable integrated ways of working and collaboration across the value chain to deliver for the client.
• Provide all MIS to ensure oversight over the execution of conduct regulations are maintained by Key Individuals and Heads.

Behavioural Competencies

• Embracing Change
• Producing Output
• Resolving Conflict
• Providing Insights

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JOB DESCRIPTION

To identify quality concerns in projects and apply quality assurance (QA) practices and principles throughout the QA lifecycle thereby participating in the delivery of quality products in accordance to SaFE principles. To enable testing frameworks that facilitate an efficient testing environment.

QUALIFICATIONS

Minimum Qualifications

• Diploma in Information Technology

Experience Required

• 5-7 years - Proven working experience in software development Life Cycle

ADDITIONAL INFORMATION

Behavioural Competencies:

• Exploring Possibilities
• Providing Insights
• Developing Expertise
• Interpreting Data
• Challenging Ideas

Technical Competencies: 

• Structured Test Methods & Processes
• Producing Output
• Intelligent Testing
• Software Development Life Cycle (SDLC) methodologies & Tools
• Test Driven Development

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JOB DESCRIPTION

Fully accountable to provide functional support for the financial management function. This will involve investigating, analysing and reporting on transactional financial data and information.

QUALIFICATIONS

Minimum Qualifications
Type of Qualification: Post Graduate Degree
Field of Study: Finance / Commerce
Other Minimum Qualifications, Certifications or Professional Memberships: CA(SA), CIMA

Experience Required

• 1-2 years Post Articles / Post Honours Financial Accounting
• 1-2 years Experience in a financial or management accounting role
• 3-4 years Experience in Financial Accounting

ADDITIONAL INFORMATION

Behavioural Competencies:

• Team Working
• Documenting Facts
• Developing Practical Approaches
• Developing Relationships
• Interpreting Data

Technical Competencies:

• Income and Expense Processing
• Financial and Accounting Control
• Planning, Forecasting and Budgeting
• Interpreting Financial Statements
• Preparing Financial Statements

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JOB DESCRIPTION

To provide a proficient reception function and create a positive introduction for the customer by putting them at ease, identifying their specific requirements and direct customers to the appropriate department. To identify customer's digital banking requirements and to efficiently and cost-effectively fulfill these, while managing the risks associated with migrating new and existing customers to alternative self-servicing and/or digital channels.

QUALIFICATIONS

Minimum Qualifications

• Secondary/High school/A levels/Matric
• National Certificate (NQF5)

Experience

• 1-2 years branch banking experience with exposire to enquiries

ADDITIONAL INFORMATION

Behavioural Competencies

• Meeting Timescales
• Completing Tasks
• Showing Composure
• Articulating Information
• Team Working

Technical Competencies

• Banking Process and Procedures
• Product Knowledge
• Customer Reception and Channelling
• Client Servicing

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JOB DESCRIPTION

To apply computer science theories, principals to create, refactor moderate to complex programs/scripts, integration software services. To design complex specifications, code, test, debug, enhance programs within the Continuous delivery pipelines and provide support, maintenance of systems, programmes. To execute software developer responsibilities according to Engineer practice, standards, frameworks, roadmaps and the architects application standards. Participate in reviews of colleagues' work.

QUALIFICATIONS

• Degree or Post Graduate Degree Information Technology as well as Certificate in a programming language or cloud computing
• 5-7 years broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions
• 8-10 years proven experience in modern engineering practices such as DevOps and Agile
• Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one

ADDITIONAL INFORMATION

Behavioural Competencies:

• Taking Action
• Team Working
• Developing Strategies
• Embracing Change
• Interpreting Data

Technical Competencies:

• Agile Development
• Application Support
• Design Patterns
• DEVOPS
• Infrastructure as Code (IaC)

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JOB DESCRIPTION

To lead and manage the Enterprise Direct capability in a Province; to deliver the Provincial Enterprise Direct capability value proposition for Enterprise Direct. To support the Head, Enterprise Direct to drive and deliver a value adding sales and service solutions directed by the Enterprise Direct value proposition, that will grow the customer base. To ensure the day-to-day Enterprise Direct operations managed through effective coordination between all value chain functions.

QUALIFICATIONS

Minimum Qualification 

• Relevant Business Commerce degree (FAIS recognised)

Experience

• 8-10 years 
• Enterprise Direct Propositions
• Proven successful sales track record in the financial services industry. 
• Advanced product knowledge including specialized products and financial structures.
• Advanced experience and knowledge in Credit and Compliance matters. 
• Negotiating skills and conflict handling. Significant people management experience, leading teams and motivating people.

ADDITIONAL INFORMATION

Behavioural Competencies

• Conveying Self-Confidence
• Convincing People
• Directing People
• Exploring Possibilities
• Following Procedures

Technical Competencies

• Financial Accounting
• Financial Acumen
• Risk Identification
• Risk Awareness
• Planning, Forecasting and Budgeting

Please note: All our recruitment processes comply with the applicable local laws and regulations.

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JOB DESCRIPTION

The Portfolio Lead proactively manages the end to end service mandate for Corporate Clients. Their core purpose is to provide a specialised professional support and service to Corporate and Investment Banking Stakeholders and clients in respect of all requests, queries and complaints that is received. 

QUALIFICATIONS

Qualifications:

• Matric
• Tertiary Qualification would be an advantage

Experience: 

• Experience in Corporate Service environment.  General banking experience with exposure to various products. 
• An intimate knowledge and experience of managing staff in a large operation with manual and automated process, functioning in parallel across the customer value chain in production and/or a financial service industry
• A keen eye for process enhancement and improvement

ADDITIONAL INFORMATION

Key Responsibilities: 

• To ensure that client requests, queries and complaints received are acknowledged, understood, and efficiently resolved or escalated to the appropriate area to resolve and ensure that feedback is provided as per the sunset principle.
• To find ways to minimise risk both within the client environment as well as the bank and supports the bank’s compliance and legal requirements
• Partnering with stakeholders to ensure extremely high service levels from all areas are experienced and drive the achievement of SLA’s and TAT’s in the bank.
• Anticipate customer requirements in terms of service support taking into account new trends etc. 
• Play a critical role in the Transactional Banking Client Forum taking direct accountability for all service issues the client may raise.
• Ensure that the service support areas and the Client Service Team consistently supports and co-ordinates customer requests and quickly and efficiently to ensure clients satisfaction retention and reduced complaints.

Competencies: 

• Directing People
• Business Administration Skills
• Query Resolution
• Financial Acumen
• Risk Management
• Coaching and Monitoring

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JOB DESCRIPTION

To onboard end-to-end sales support for the Vehicle Asset Finance portfolio to maximise approval rates & drive take-up, resulting in increased pay-out levels & income generation. To perform credit, fraud & verification checks in accordance with laid down procedures and policies mitigating the risk of fraudulent/inaccurate processing. To analyse, calculate, recommend & verify all applications & deals taken up. To establish a sound dealer relationship to optimise market share.

QUALIFICATIONS

• Matric 
• Tertiary Qualification would be an advantage
• 3 - 4 years Vehicle and Asset Finance product knowledge and experience.
• 3- 4 years Credit and Fraud experience, as well as Sales and Stakeholder Management
• Demonstrated understanding of legislative financial services and banking requirements 

ADDITIONAL INFORMATION

• Application & Submission Verification (Business Banking) - The ability to verify, scrutinize and assess account application submissions received.
• Banking Process & Procedures - Sound knowledge of the Bank's laid down policies and procedures as it relates to the processing of customer transactions.
• Client Servicing - The ability to respond to client requirements, queries and complaints and log order entries into relevant company system.
• Product and Services Knowledge - An understanding of the products and services features, benefits and pricing of the products and services on offer to the business across multiple business areas.
• Product Knowledge (Business Banking) - Knowledge and understanding of the features, benefits and pricing of the products and services on offer to Business Banking customers.

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JOB DESCRIPTION

To perform data mining and packaging of advanced insights that identify new revenue opportunities, the revenue gaps and cost reduction across an allocated product portfolio. Develop algorithms and models to be used as an engine for product solution packaging and daily portfolio management.

QUALIFICATIONS

Minimum Qualifications

• Type of Qualification: Undergraduate Degree
• Field of Study: Mathematical Sciences

Experience Required

• 7+ years practical experience in developing actuarial, mathematical, financial and statistical modelling or advanced analytics,within banking, business markets and lending is essential.  Experience in scenario analysis, business case development and customer journeys interactive algorithms.  Experience in implementing analytical projects. Knowledge of pricing strategies

ADDITIONAL INFORMATION

Behavioral Competencies:

• Generating Ideas
• Providing Insights
• Interpreting Data
• Articulating Information
• Thinking Positively

Technical Competencies:

• Financial Acumen
• Use of Process Design Tools and Systems
• Change Management
• Business Acumen
• Business Process Design