Career Opportunities at FNB South Africa

Key Purpose

VG’s primary focus is to help insurers and other organisations launch successful Vitality programmes. Once they do so, data begins to be generated that is new to the insurance organisation.  Vitality means that behavioural data is added to existing insurance data sets such as billing, claims and underwriting. Once Vitality is operational, data flows primarily from the IT platform that VG has put in place (or, in some cases that the organisations have provisioned for themselves) into their own organisational data store, in whatever form. The role of VG is to ensure that the data flow meets the needs of its partners, and that each partner is able to maximise the use of its expanded data assets. Data will flow to partners using a number of technical methods; VG is working to establish a unified data provisioning facility that works for all partners in a standardised way. This role involves the conceptualisation and implementation of various data-related activities that collectively facilitate VG partners’ consumption of behavioural data, as well as making that data available for internal VG use.

Some Insights

The role provides the appointee with the opportunity to work with data in both the practical and strategic sense. Data permeates all organisations, but, if unchecked, can easily spiral out of control. This role includes the coordination of various data-related activities across VG, solving for minimum duplication of work and maximum benefit for VG and its clients. Data management is something that can easily receive less attention than necessary, and this role is about elevating the role and achieving as much as possible within the constraints of a modest team size. A small data privisioning team already exists, and this role has been created to supplement existing activities.

Areas of responsibility includes

Data Provisioning for Markets

• Work with new Partner Markets to help them achieve data preparedness ahead of and leading up to Vitality launch; collect and redirect any issues found into the appropriate technical teams; ensure that any fixes are properly understood, tested, and disseminated.
• Work with existing Partner Markets to investigate, troubleshoot and remediate any data issues, either through standard extracts or other (warehouse) extracts.
• Work with Partner Markets to understand their current data needs, including their existing data analytics roadmap, if any.
• Access the central data repository using SQL / Power BI (or similar) to assist with preparation of ongoing (sometimes ad hoc) reporting requests. Feed back into technical and other teams if the data is insufficient to achieve the necessary results; ensure that the data sets are modified to cater for all possible requests.
• Ensure that markets understand the requirements for two-way flow of data, and that these requirements are correctly implemented.

Developing new Data Products

• Work in a team structure with VG stakeholders to establish and document any and all internal BI requirements.
• Develop a framework for the flow of Vitality and Insurance-related data back to VG that supports the data needs referenced above

Reporting

• Participate in working sessions with technical and data visualization teams to ensure that the gathered requirements for internal reporting are properly understood and developed according to specification and within reasonable time frames.
• Perform User Acceptance Testing on the assets delivered

VG Data Strategy

• Establish/lead/participate in initiatives that develop new avenues for the use of data within the larger VG ecosystem. This may include coordination of activities with third parties
• Help identify existing or potential data sets within the extended ecosystem of VG and its clients that enhance the existing data proposition

Personal Attributes and Skills

• Ability to synthesise information from multiple sources
• Creative problem solving and development of solutions
• Positive and optimistic
• Organised & reliable
• A broad understanding across various business functions such as product, systems, operations, marketing, finance, etc. would be advantageous.
• Effective communication skills with internal and external clients
• Ability to be flexible in order to work with international teams across potential barriers of language, culture and organisational style
• Able to lead discussions/ workshops with senior and junior level staff
• Able to work collaboratively with other disciplines on the same project, and to contribute to these, without undue disruption
• Able to convert complex problems – using experience, skills, analysis, ideas, etc. – into clear documentation that communicates effectively and at the right level depending on the audience
• Able to understand and participate in discussions regarding business strategy, systems and technology
• Strong Microsoft Office (Excel and PowerPoint) skills
• Strong SQL and Power BI (or similar) Skills                  

Education and Experience

Education:

Any relevant degree or diploma qualification and/ or tertiary education would be advantageous.

Experience:

• 8 to 12 years of working experience
• Data Analytics experience, including database design
• Exposure to data strategy, familiarity with key trends in data analytics, data engineering and data strategy
• International exposure, including with non-English speakers advantageous

Knowledge:

• Working knowledge of data analytics platforms in common use
• Advanced data analytics
• Data warehousing
• Research

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Key Purpose

The purpose of this role is to investigate advances in digital innovation that may be relevant in the Discovery context, provide awareness and strategic guidance of these digital innovations and appropriate adoption thereof to relevant stakeholder groups.

Further, the selected person will work with a team in designing and executing relevant experiments for evaluating the desirability, feasibility and viability of digital innovations.

Areas of responsibility may include but not limited to

• Conducting market scanning and investigate new and emerging digital innovations applicable in use cases across the product houses within the Discovery context.
• Conducting stakeholder engagement to understand strategic focus areas and discern innovation opportunities.
• Interfacing between the multiple stakeholder groups (operational teams, research and development teams, systems architects, business systems teams, business clients and the digital research and development team) with regards to digital innovations that may positively impact operational efficiency, customer experience, employee satisfaction and new product development.
• Identifying and articulating key hypotheses related to the emerging innovation’s desirability, feasibility and viability against business and functional requirements.
• Working with a team to design and execute experiments to validate key hypotheses/assumptions against desired business outcomes.
• Conducting analyses, developing white papers, research briefs and presentations to be delivered to senior stakeholders within the organization. Presenting research outcomes at key governance forums.

Personal Attributes and Skills

• Deep understanding of the evolving digital world on both the demand side (how people/ companies are using technology) and the supply side (emerging technologies).
• Extensive knowledge of digital technologies, approaches and trends.
• Excellent analytical, strategic conceptual thinking and problem solving skills.
• Strong influence and negotiation skills.
• Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders, as well as business concepts to technologists.
• Experience analysing and interpreting data, presenting that data and executing necessary improvements, and monitoring and evaluating KPIs and digital metrics.
• Solid understanding of experimentation approaches, Lean and Agile ways of working.
• Solid understanding of digital innovation and strategy, with the ability to discern potential opportunities provided by digital innovations against strategic drivers and focus areas.

Education and Experience

• 5-10 years of related professional experience.
• Business analysis and management consulting experience advantageous.
• Relevant tertiary qualification
• A track record of outstanding academic qualifications and professional performance.

EMPLOYMENT EQUITY                           

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Key Purpose

The Information Security Risk and Assurance Analyst is responsible to assist the Assurance team with implementing and maintaining risk and assurance activities, in accordance with policies and standards set by Group Risk Management (GRM). This caters to technology assurance, information privacy assurance, security assurance and quality management across IGSs remit, within Group Information Services (GIS). Accurate, complete and relevant reporting is a key function of this role.

Areas of responsibility may include but not limited to

• Coordinate, communicate and facilitate risk activities such as risk meetings, workshops and reviews in alignment with the GRM frameworks.
• Execute on the required risk management practices such as detailed risk assessments, reviews, Process Control Self-Assessments (PCSAs), Key Risk Indicators (KRIs), dispensations, action plan monitoring and maintaining risk data in the risk system.  
• Manage and perform risk reporting in line with reporting cycles. Identify practical solutions to address control weaknesses and process deficiencies. This is to assist with ensuring that the mitigation action plans are appropriate for the risks and that risks are managed within agreed limits and thresholds.
• Perform data analysis to support findings and corroborate reporting.
• Collaborate with stakeholders across GIS in ensuring that reviews are performed; and timely and accurate feedback is obtained.
• Propose and implement initiatives to improve the risk maturity of the risk management function.
• Provide guidance and training to business as required.

Personal Attributes and Skills

• 3+ years of experience in the Information Risk and Security fields.
• Experience in IT risk management, IT audit, IT regulations and Cyber Security.

Education and Experience

• Bcom Informatics/BSc in Information Systems or Computer Science or related degree (advantageous).
• Certified Information Systems Auditor (CISA) or Certified in Risk and Information Systems Control (CRISC) (preferred).
• Studying towards a risk qualification.
• COBIT, ITIL, NIST and Risk Management frameworks.
• Objective reporting and attention to report writing.

EMPLOYMENT EQUITY                               

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome peop

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Key Purpose

• Design and implement robust, scalable and optimally performing systems using APEX related
• technologies, according to provided specifications, standards and procedures, while ensuring
• compliance with the architectural standards and guidelines laid out by Discovery
• Areas of responsibility may include but not limited to

Design

• Translate business requirements into technical designs adhering to Discovery Insure processes, standards and guidelines, taking cognisance of performance, security and scalability requirements. Deliver within agreed timeframes.
• Liaise with relevant parties where clarification of business requirements or resolution to technical issues is needed
• Research and find effective solutions to technical issues that arise
• Estimate development timelines based on business requirements Development:
• Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures. Deliver within agreed timeframes
• Conduct unit testing and fix any defects found

Testing

• Verify build stability and quality with development team before releasing to test team, aiming to release with zero defects
• Assist the Business analyst in ensuring the test pack includes relevant scenarios and test data.
• Consult and assist in reviewing risk / impact of defects found in testing, and assist with fixing where necessary

Support / Troubleshooting

• Assist system users with technical support issues and handle according to defined procedures
• Ability to effectively analyse root cause of system errors (data errors, performance and stability issues)

Mentoring / Team Development

• Actively coach other developers to understand and apply the Insure coding and architectural standards correctly, as well as any technologies in use
• Perform code review to ensure logical correctness, maintainability, scalability, performance, compliance with architectural standards and frameworks
• Assist in identifying training needs of team members

Personal Development

• Keep abreast of current technological trends and how these might be applied in the Discovery environment
• Constant improvement of knowledge of the various applications, their functionalities and data models

General

• Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
• Able to build business relationships with other members of team and the business areas we support.

Personal Attributes and Skills

Technical Competencies

• Data Modelling specifically related to OLTP
• PLSQL
• SQL
• XML
• Dynamic SQL
• SQL and PLSQL performance tuning
• Report writing
• BI/Warehouse/ETL
• Java SE

Education and Experience

Essential

• 5-7 years of consistent experience in the listed core competency areas.

Working Knowledge Of

• Software development within SDLC
• Unit Testing
• Data modelling and design of database structures

Advantageous

• BSc Computer Science or equivalent 3 year qualification
• APEX Certified Professional - Advanced PLSQL developer

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Benefits

Discovery Employee Benefits Business Analyst About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose of the role The Business Analyst works as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems. Translating those system requirements into functional specifications that are used by developers to craft a technical solution. Ensure High-Level testing is done against the requirements to make sure that the solution is solving the needs addressed and gathered during the analysis phase. The Business Analyst may be asked to participate in creating User Acceptance Test Scripts. The Business Analyst is a critical liaison between the Project Manager and the Technical teams and is expected to work across multiple business areas and teams to support the Group’s shared value model. Areas of responsibility may include but not limited to Planning

• Participate in high level planning sessions
• Create a requirements management plan (where required)
• Facilitate the development of a Business Case

Information Gathering

• Interview Stakeholders
• Interview Users

Requirements Gathering

• Facilitate requirements gathering sessions
• Document Business Requirements
• Walk-through the Business Requirements with the business
• Verify Requirements
• Finalise and obtain approval of Business Requirements
• Develop Requirements traceability
• Participate in requirement gathering sessions initiated for Group projects
• Review requirement specifications from peers

Functional Requirements

• Joint Application Design (JAD) sessions with technical team to create functional specifications
• Work with the business and technical teams to validate functional specifications
• Finalise and obtain approval of Functional Requirement specifications
• Create User Acceptance test scripts (where required)
• Conduct User Acceptance testing UAT session with Users (where required)
• Obtain approval of UAT conducted

Communication

• Assist with User guide documentation (where required)
• Publish release notes (where required)
• Provide regular updates to PM on BA deliverables
• Effective communication with the Technical teams

Personal Attributes and Skills

The Successful Candidate Must Demonstrate The Following Competencies

• Communication Skills: able to communicate clearly both verbally and in writing.
• Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
• Ability to communicate logically and objectively is essential components of this role.
• Attention to detail
• Very organised
• Conflict Management
• Expresses opinions, information and key points of an argument clearly.
• Probes for further information or greater understanding of a problem.
• Relates well to people at all levels.

Technical Skills:

• Project Management, SQL queries, Business Writing Skills, Presentation and Facilitation Skills
• Solution Architecture, Process Mapping, Entity Diagram mapping
• Software testing pack design, functional testing

Education and Experience

• Informatics or Other Relevant Degree
• Advanced UML course, BPMN Course, PM training or qualification
• Certificate in Business Analysis or Advanced Certificate in Business Analysis
• More than 3 years’ experience as a Business Analyst
• Testing experience essential
• Business experience & product knowledge advantageous
• Understanding of Agile methodologies (preferably Scrum) and knowledge of the full project lifecycle