Career Opportunities at Fidelity Services Group

MAIN PURPOSE OF JOB: 

• The incumbent will be responsible for ensuring the effective running of the fleet within the region by ensuring the maximum number of serviced and reliable vehicles is available for deployment. The incumbent is also responsible for analysing all available fleet information to ensure optimal utilization of vehicles and report back to business.

QUALIFICATION & EXPERIENCE:

• Relevant Degree or three year diploma – Fleet or Transport Management
• Experience in fleet essential
• 5 years’ experience at Middle Management level
• People Management experience with a proven track record of employee engagement and development
• Stakeholder management

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Computer Literate (MS Office, advanced Excel, PowerPoint, Internet)
• Financial acumen
• Extensive travel between Inland and Coastal KZN

COMPETENCIES (TECHNICAL & BEHAVIOURAL)

• Action oriented
• Assertiveness
• Functional technical expertise
• Change management agent
• Problem solving
• Managing and measuring work
• Drive for results
• Negotiating
• Aligning for performance
• Safety awareness
• Time management

KEY PERFORMANCE AREA
OPERATIONS

• Liaise with Branch and Operations Managers and Local Fleet Co-ordinators concerning the running of their sub-fleets –
  • Fuel consumption
  • Pre-trip inspections
  • Ensure the correct servicing and mechanical maintenance of the fleet through controlling the performance
  • Securedrive violations
  • Tyre management
• Control and direct the activities of Local Fleet Department concerning requirements, performance and trend activities, guidelines and deadlines of and reporting of Local Fleet Co-ordinators and Administrators
• Endeavour to reduce Motor Vehicle Accidents within the Region
• Maintain good working relationships with suppliers and service providers to ensure prompt attention to company requirements
• Maintain records and statistics to provide data for proactive and reactive measures and planning
• Assist Management to plan for the effective usage and control of vehicles under their supervision
• Authorize the procurement and cancellation of fuel cards
• Monitor and provide feedback to managers regarding fuel consumption
• Scrutinize fuel reports received from suppliers to ascertain correct fuel consumption
• Sample controls of vehicle monitoring equipment to determine levels of excessive idling and advising management of the outcome
• Liaising with management to leverage of best practices within Fleet department
• Implement all fleet SOPs

FINANCE MANAGEMENT

• Prepare for the purchase of capital items and assets (including lease vehicles)
• Plan and authorise the purchase of consumables and maintenance of vehicles for region
• Asset management
• Implement three quote system for all procurement
• Work closely with the Finance department monitor expenditure and invoicing
• Assist in budget preparations and management

EHS

• Set the tone and advocate Zero Harm initiatives and implement strategies to ensure employee health and safety
• Ensure legal compliance of fleet
• Manage accidents

HUMAN RESOURCE MANAGEMENT

• Pro-actively engage with employees to ensure optimal work performance, employee satisfaction and low attrition rates in an environment prone to employee development
• Recruitment and development of talented employees in conjunction with the Human Resources department
• Quarterly performance management review and discussions with direct reports

CUSTOMER SERVICE

• Reduce vehicle off the road incidents
• Discuss and plan turn back process
• Discuss and plan maintenance schedules
• Ensure timeous fitting of equipment: tracking unit, bullet proof glass, vehicle branding
• Identify potential fleet problem areas/challenges
• Management of all customer vehicle-related complaints..

PERFORMANCE STANDARDS

• Ensure monitoring of motor vehicle accidents
• Ensure maintenance and tracking and re-issuing of fuel cards at the correct intervals
• Ensure required reporting is compiled accurately and distributed timeously to all relevant parties
• Ensure that all vehicle and fleet monitoring tools are managed and actioned
• Ensure fuel card management and compliance to fuel card policy
• Ensure satisfactory and accurate records from service providers
• Ensure monthly reviews are conducted with Regional & Branch management on fleet performance and strategies
• Ensure all necessary admin is completed
• Ensure accurate forecasting and cost reduction initiatives to increase profitability and contingency planning
• Ensure that asset allocations are correct and executes
• Ensure safety awareness programmes as per Zero Harm strategy are followed
• Ensure all vehicle accidents are investigated thoroughly
• Ensure that process are followed with corrective actions, disciplinaries wrc. Wrt accidents
• Ensure department is fully and appropriately staffed at all times with equipment
• Maintain staff morale
• Ensure training and development of team members
• Ensure compliance to HR policies and procedures at all times
• Ensure all fittings of equipment takes place as scheduled

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Overall Purpose of the job:

•  Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

Minimum qualifications and experience:

•  Matric or equivalent
•  Minimum 3 years’ experience as an Electronic Security technician
•  Programming, wiring, installations and fault-finding experience
•  Valid code 08 driver’s license essential
•  Must be PSIRA registered (Grade E, D C) OR Can Apply through Fidelity-ADT

Job Requirements:

•  Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco, EAS)
•  Installation and Maintenance of electric fences
•  Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
•  Integration of Electric fencing, CCTV, and Intruder alarm systems
•  Setup and maintenance of wireless, fibre and copper networks
•  Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
•  Oversight and design of big projects
•  IT and Network support
•  Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

Main duties & Responsibilities:

•  Program system as per specifications
•  Plan the cable runs with the wireman
•  Obtain customer codes before attending a call daily and when on Standby
•  Complete handovers
•  Complete job cards after every installation
•  Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
•  Keep stock up to date and assist store man with stock take
•  Keep the company vehicle clean
•  Submit petrol slips

Core competencies:

•  Customer Focus Functional/Technical Skills
•  Approachability Problem Solving and Troubleshooting
•  Integrity and Trust Technical Learning

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QUALIFICATION & EXPERIENCE:

• Grade 10
• Psira Registered Grade C
• Valid Driver's License
• Armed Response Certificate
• Firearm Competency Certificate 

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Valid driver’s license - Code
• B/EB (or former truck license also acceptable)
• Minimum two (2) years driving experience
• Ability to work shifts
• High maturity level 

 Duties.

• To familiarize yourself with the area
• To maintain response times as required by management
• Possess the necessary driving skills required
• To make use of the shortest possible routes in the area
• Show empathy to clients and have the ability to listen attentively to client
• The welfare of the client at hear at all times
• Follow up with clients after serious incidences and offer assistance
• Pay special attention to all calls
• Perform a public relations service and introduction call to new clients
• Standoff point. Officer must stand off at delegated places during peak hour.
• Area patrols. During off peak times the area must be patrolled
• Conduct daily parade and comply with
• Standing Operating Procedures (SOP)
• General appearance of vehicle. 
• Complete daily/weekly check list
• Maintained personal hygiene. 
• Daily parades will be conducted
• Taking care of equipment. Complete
• Daily/weekly check list.
• Officers are required to submit comprehensive reports and feedback as requested from time to time 
• Accurate information is to be forwarded both upwards and downward
•  Assist with any problems or         complaints
•  Give full feedback to clients     where necessary

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Job Purpose:

The Software Engineer plays a vital role in the development and maintenance of high-quality software solutions. This position involves collaborating with cross-functional teams to design, implement, and enhance software applications, while providing technical leadership and expertise throughout the software development lifecycle. The Software Engineer is responsible for delivering efficient, scalable, and reliable software solutions that meet the needs of the organization and its stakeholders 

Key Job Outputs:

• Development: Design, code, test, and debug software applications in accordance with established coding standards and best practices.
• Technical Leadership: Provide guidance and mentorship to junior engineers, assisting in their skill development and promoting best practices within the team.
• Software Architecture: Contribute to the design and architecture of software systems, ensuring scalability, maintainability, and extensibility.
• Documentation: Create and maintain technical documentation, including specifications, system designs, and user manuals, to facilitate efficient development and maintenance processes.
• Collaboration: Collaborate with cross-functional teams, including product managers, designers, and quality assurance, to understand requirements and translate them into technical solutions.
• Problem Solving: Identify and resolve complex technical issues, debugging and troubleshooting software defects, and implementing effective solutions.
• Quality Assurance: Conduct thorough code reviews to ensure code quality, adherence to coding standards, and implementation of best practices.
• Continuous Improvement: Stay updated with industry trends and emerging technologies, recommending process improvements, and implementing innovative solutions to enhance software development practices.

Key Responsibilities:

• Develop high-quality software solutions, including coding, testing, debugging, and maintenance activities.
• Collaborate with stakeholders to gather and analyse requirements, translating them into technical specifications and designs.
• Design and implement software architecture, ensuring scalability, performance, and maintainability.
• Identify and resolve technical issues, debugging and troubleshooting software defects, and implementing effective solutions.
• Conduct thorough code reviews to ensure code quality, adherence to coding standards, and implementation of best practices.
• Create and maintain technical documentation, including specifications, system designs, and user manuals.
• Stay updated with industry trends, emerging technologies, and best practices in software development.

Key Requirements:

• Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a software engineer, with a focus on designing and developing complex software applications.
• Strong proficiency in programming languages such as Java, C++, Python, or similar languages.
• Solid understanding of software development methodologies, principles, and best practices.
• Experience with software development tools and frameworks, including version control systems, IDEs, and testing frameworks.
• Strong problem-solving skills and the ability to debug and troubleshoot complex technical issues.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Demonstrated leadership abilities, with experience mentoring and guiding junior engineers.

Competencies:

• Technical Expertise: Possesses a deep understanding of software engineering principles, algorithms, and data structures, with the ability to apply them effectively in software development.
• Analytical Thinking: Demonstrates strong analytical and problem-solving skills, with the ability to dissect complex problems and propose innovative solutions.
• Attention to Detail: Pays close attention to detail, ensuring accuracy and precision in software development tasks and documentation.
• Collaboration: Works collaboratively with cross-functional teams, effectively communicating and sharing ideas to achieve common goals.
• Adaptability: Adapts to changing requirements, technologies, and project demands, quickly learning new tools and technologies as needed.
• Leadership: Exhibits leadership qualities, guiding and mentoring junior engineers, and promoting a positive and productive

Familiar with the following programming Languages and frameworks:

• Python: A versatile language known for its simplicity, readability, and vast ecosystem of libraries and frameworks.
• JavaScript: The primary language for web development, used both on the client-side and server-side with frameworks like Node.js.
• Java: A widely adopted language, particularly for enterprise-level applications and Android development.
• C#: Developed by Microsoft, C# is used for building applications on the .NET framework.
• TypeScript: A superset of JavaScript that adds static typing and enhanced tooling support.

Front-end Development:

• React: A JavaScript library for building user interfaces, known for its component-based architecture and virtual DOM.
• Angular: A comprehensive front-end framework maintained by Google, providing tools for building large-scale applications.
• js: A progressive JavaScript framework that offers an approachable learning curve and great performance.

Back-end Development:

• js: A JavaScript runtime built on Chrome's V8 engine, used for building scalable server-side applications.
• Django: A high-level Python framework that promotes rapid development and follows the model-view-controller (MVC) architectural pattern.
• Ruby on Rails: A popular framework for building web applications in Ruby, emphasizing convention over configuration.

Mobile App Development:

• Swift: The programming language used for iOS and macOS app development.
• Kotlin: A modern programming language used for developing Android applications.
• Flutter: A framework developed by Google for building cross-platform mobile apps using a single codebase.

Database Languages:

• SQL (Structured Query Language): The standard language for managing relational databases.
• NoSQL (Not Only SQL): A category of databases that provide flexible and scalable data storage options, such as MongoDB (document-based), Cassandra (column-based), and Redis (key-value store).
• Familiar with Microsoft Power Platform low-code and no-code tools
• Familiar with API development

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Job Description
The above position is vacant at the Sasol Secunda Site.

HR – The overall purpose of this position is to oversee the entire HR function within the Sasol Site.

IR - The overall purpose of this position is to manage the Industrial Relations at Sasol. It includes the handling of Disciplinary Hearings, Grievances, CCMA / Labour Court matters and ensure that proper procedure is followed all with the support of the Regional IR Manager.

Minimum Requirements:

• Preferably Knowledge of the Security Industry & Sectoral Determination.
• At least 3- 5years’ experience within Human Resources and Industrial Relations environment.
• B. Com Degree in Human Resource Management or Industrial/Labour Relations.
• B. Com Honors Degree will be advantageous.
• At least 3 years’ experience working as HR Manager
• Relevant tertiary qualification and 3-5 years IR / ER Management role /experience in CCMA / Labour Court is required.
• Conducting of CCMA / Bargaining Council Arbitrations with a successful track record
• Must be conversant with LRA, BCEA Skills, Occupational Health & Safety
• Exposure to Trade Union & Bargaining Councils
• Handling of union issues and wage negotiations at various levels.
• Must be multilingual – excellent writing.
• Advanced computer literacy in the Microsoft Office package — MS Word, MS Excel, E-mail.
• Clear criminal record.
• Valid driver’s license - own transport.
• Reside in Secunda or willing to re-locate at own cost.

Key Performance Areas: (not totally inclusive): 

HR Operations:

• Manage and improve onboarding and off-boarding process (Engagement/Termination).
• Oversee the Recruitment and Selection process, to advertise/source and select critical positions. Conduct interviews.
• Ensure an effective recruitment and selection process – Recruitment Policy to be adhered to.
• Draft and negotiate offers with prospective candidates – Fidelity Security process should be followed – Interaction with Head Office – very important.
• Engagement with operations to ensure suitable replacement and profiled staff are provided – Site Agents on site.
• Employment Equity compliance and targets are set for the site.
• Training and development initiatives.
• Drive Health & Safety compliance / COIDA compliance and submissions on site.
• Periodical screening testing and maintenance.
• Performance management compliance and KPI reviews where applicable.
• Job Grading, Job profiles and Compliance on site. Ensure that Job Descriptions are update and relevant and all requirements/compliance align with Sasol.
• Develop, implement and manage internal training strategy and plan / Refresher training compliance and co-ordination of all training activities (Firearms / Fire / First Aid / NKP) with the Site Agents and Operational Managers.
• Identify and mitigate risks related to HR.
• Ensure that leave is managed effectively.

Industrial Relations: 

• Handling CCMA matters including representation at the CCMA / Labour Court
• Management of internal Industrial Relations processes.
• Provide Industrial Relations support and advice when and where required.
• Present Industrial Relations training to Operational staff / supervisors as and when required.
• Provide and maintain information / statistics / trends and reports to Senior Management regarding, Disciplinary Hearings, Dismissals, CCMA / Labour Court cases.
• Ensure compliance with the Department of Labour and other related requirements.
• Ensure all Disciplinary matters and processes are fair and effective.
• Assist and guide managers with Disciplinary matters/poor performance counselling/Site Removals etc.

Other Personality Attributes:

• Must be honest and reliable;
• Strong communication skills, must have good verbal and language skills;
• Organized, role will come with a degree of administrative duties
• Time management
• Problem solver
• Great negotiator
• Must be assertive and self- motivated;
• Pay attention to detail;
• Customer service and relations;
• Quality Assurance;
• Willing to travel and work overtime when required

Core Competencies:                                                            

• Teamwork;
• Self – development;
• Good communication skills;
• Good management skills;
• Good time management skills

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Job Description
Introduction

Collect on outstanding Inland Residential and Small Commercial amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off

Minimum Requirements

• Matric
• Credit Management or Finance related qualification
• 2-3 Years Collections experience in a high volume consumer environment
• Strong knowledge of Microsoft Office & Excel
• Working knowledge of LSN and SAP
• Strong People & Communication skills

Job Specification

• Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears

• Accurately record notes resulting from outbound calls to clients in the Listener system;
• Ensure that the minimum number of prescribed collection calls are achieved daily;
• Capture debit order resubmissions in the Listener system;
• Verify client information in the Listener system when making contact with clients;
• Convert clients from printed communication to electronic communication;
• Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
• Follow up on client payment commitments;
• Issue letters of demand & suspension to clients in accordance with the collection policy;
• Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
• Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
• Understand & communicate company policies, collection policies & service-specific information to clients;
• Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
• Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
• Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
• Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
• Communicate the outcome of the resolved query to customers (both internally & externally);
• Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
• Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
• Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
• Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
• Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
• Participate in various ad-hoc projects within the Credit Control Department;
• Ensure a high standard of housekeeping at all times.

Skills and behavioural competencies:

• Excellent verbal & written communication skills
• Excellent customer service skills
• Ability to work under pressure & with difficult customers
• Excellent telephone skills
• Computer literate – intermediate Excel skills requirement
• Accuracy & attention to detail essential
• Excellent reconciliation skills
• Attention to detail
• Interpersonal skills
• Consistency
• Resilient

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Generic Job Purpose:

As the Operations you are responsible for the complete operational functioning of the Armed Response department in an efficient and professional way.

 Occupational Level:       

Professionally Qualified and experienced specialists/mid-management

 Subordinates:

• Guarding Manager
• Fleet Controller

 Minimum Experience:

• 3-5 years’ experience in a similar environment
• 2-3 years’ management/supervisory experience
• 2-3 years’ experience in Operations

 Minimum Qualification:

• Bachelor’s degree / Diploma (preferred)

 Key Performance Area 1 (50%): Operations

• Accountable to maintain quality, service and outputs related to work in the district (alarm services, contact centres, armed response, guarding etc.) in compliance with policy and procedures.
• Oversee key projects, processes, and performance reports.
• Identify and solve immediate operational problems within team environment and escalate unresolved issues for resolution as and when required.
• Ensure effective operations management service delivery, ensuring compliance with identified service practices, principles, and processes.
• Monitor operations for efficiency, provide feedback to team and serve as a point of escalation for challenging operational issues.
• Visit client sites on an ongoing basis.
• Play an active role in escalated customer complaints.
• Develop and maintain client relationships to enhance customer service.
• Resolve and escalate customer complaints within the set time frames.

Key Performance Area 2 (20%): Forecasting, Budgeting and Financial Management

• Assist with the compilation of the budget aligned to the delivery of plans; monitor variances, report on the achievement of planned objectives, and escalate deviations.
• Assist the business in achieving the budgeted financial targets by continuous service improvement and cost management, included but not limited to;
  • Managing fuel consumption.
  • Managing the vehicle related costs through reduction in incidents, costs and the optimisation of resource deployment.
  • Monitoring and managing all direct labour costs namely; overtime, absenteeism, training, excess leave, and staff turnover.
  • Monitoring and managing the wage to revenue costs in line with budgeted financial targets.
  • Overhead cost control to effectively manage the cost of service delivery.

Key Performance Area 4 (15%): People Management

• Create individual and team ownership for decisions, plans and strategies by collaborating with and empowering team members.
• Integrate and assign resources across the auditing function through effective workforce planning, to ensure efficient work streams.
• Effectively manage performance within the team in order to ensure business objectives are achieved.
• Provide clear leadership and promote and foster a team culture consistent with group values.
• Motivate, coach, mentor and develop direct reports, ensuring the continuous development of team, creating an organisation-wide learning enabled environment.
• Embrace diversity and drive the Employment Equity strategy within the auditing function
• Engage with various stakeholders across the business to drive communication and collaboration.
• Manage the succession planning process within area of responsibility.

Key Performance Area 5 (15%): Governance and Reporting

• Implement governance and compliance policies and processes effectively.
• Identify, manage, and provide feedback on any risk exposure within the region.
• Provide inputs for the business area on financial and non-financial reports to devise solutions or improvements.
• Enforce and adhere to legal guidelines, in-house policies, and the business code of ethics.
• Prepare all relevant reports for stakeholders within required timeframes.
• Ensure that all employees are trained in accordance with set standards and regulatory requirements to ensure compliance.
• Adhere to all legislation, standards and policies (Firearms, COIDA, EHS, PSIRA etc.).

Competencies:

• Providing Leadership
• Communicating Information
• Building Relationships
• Driving Success
• Showing Resilience
• Investigating Issues
• Processing Details
• Structuring Tasks
• Giving Support
• Adjusting to Change
• Creating Innovation
• Evaluating Problems

Skills:

• Operational metrics
• Financial Management and Analytics
• Business Systems and processes
• Advanced Excel
• Negotiation skills
• Coaching
• Social Media

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Overall Purpose of the Job: 

• Manage and maintain inventory.  
• Plan, organize, supervise and participate in the operations and activities of the Warehouse.
• Train, assign, supervise and evaluate assigned staff.

Minimum Qualifications and Experience:

• Grade 12 or equivalent
• Certification in stock management/warehousing is an advantage
• Drivers Licence
• Experience in a store’s environment
• Excel
• Import and export experience advantageous

Main Duties and Responsibilities:

• Maintain inventory within prescribed limits.
• Oversee receiving, issuing, storing and returning warehouse stock and supplies.
• Maintain accurate records of stock transactions which includes receipting and transfers
• Organising staff and ensure stock is dispatched efficiently and timeously
• Collaboration with Sales, technical and Admin teams as well as suppliers and procurement
• Responsible for the inventory and variance of the Main Warehouse and technical bin stock counts
• Assist outlying branches and Technical Managers with variance investigation
• Supervise and manage staff in main warehouse
• Utilize space efficiently and effectively and ensure that the warehouse is neat and tidy
• Be prepared to work after hours and on weekends as required

Behavioural Competencies:.

• Action oriented
• Service oriented
• Ability to work under pressure
• Integrity
• Honest
• Hard Working
• Attention to detail
• Communicate effectively both orally and in writing.

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MAIN PURPOSE OF JOB:

• Assist and oversee all admin tasks in the branch.

QUALIFICATION & EXPERIENCE:

•   Minimum Grade 12
•  Minimum 2 years Administration Experience
•  Computer Literacy (Excel, MS Word, Outlook)

Responsibilities and Duties:

•  Check and liaise with OTC re quotes/contracts loaded
•  Checking and follow up on daily/monthly and outstanding leads
•  Assist with other Sales related Administration as and when needed
•  Assist reps with month end sales commission vs payments received and not yet allocated
•  Checking of daily banking and bank statement vs payments received, arranging of transfers to accounts
•  Arranging and following up on credit notes
•  Sending of monthly/daily invoices and statements
•  Assist with age analysis & bad debt cancellations
•  Save offers, rate reduction and referral free months processing and dealing with clients
•  Technical commission
•  Checking and handling of open technical calls on Listener, scheduling of new quotes loaded (including WIP)
•  HR function at office (loading of warnings, AOD’s, payroll orders, Monthly Awards, expenses, man powers, resignations, full and finals on HR manage and e-payroll)
•  Following up on unpaid debit orders, deceased accounts, closed accounts and incorrect info
•  Loading of urgent quotes/contracts when OTC is short staffed
•  Daily & monthly sales and OTC stats. Checking of ADDS, CXC and REINSTATEMENT reports, arranging for fixing of errors and transfers to other branches if needed
•  Monthly checking of branch clients increases
•  Clients queries, walk in, emails and telephonic queries and assisting with switchboard calls
•  Monthly, annual recurring orders. Requesting of quotes, RQN and receipting on SAP
•  Stock Control of books, documents, groceries, cleaning stock etc
•  CAPEX processing
•  Liaising with IT with changes to Reps, Techs, processes, reports
•  Arranging of functions
•  MOS report custodian
•  Toolbox talks
•  Review slides for branch and meetings
•  Disposals and assistance with asset register

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Exciting Opportunity: Join Our Team as a Sales Consultant!

Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

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Overall Purpose of the Job: 

To support the Regional HR Field team in the execution of HR directives. Supporting the business and employees through exceptional service delivery in the HR space and collaborating across HR COE’s for resolution on problems. Candidate will be required to oversee the KZN and East Coast region.

Minimum Requirements

• Degree in Human Resources or Industrial Psychology
• Minimum  5 years experience in a corporate HR team

Job Specification

• Drive a Performance management culture and relevant development plans with management
• Implementation of human resources tactical plans
• Drive the business values and associated interventions
• Drive Talent management and associated interventions with management and HR
• Support the execution of key HR deliverables in order for the achievement of business objectives
• Analyses of HR metrics and drive execution of action plans
• Supports the implementation of local human resources programs in support of business needs.
• Addresses routine day-to-day employee relations and industrial relations issues and attend CCMA on behalf of the company when required
• Acts as a resource for managers, ensuring compliance with company policies and legislation.
• Assists with investigations and the resolution of  employee complaints within required time frames to minimize risk.
• Communicates with regional ,Branch and HR Operations management on the execution of human resources transactions.
• Prepares feedback ,and provide guidance for  managers and supervisors on performance and disciplinary actions etc.
• Coordinates local training programs in conjunction with HR Trainers in support of business needs.
• Participates in high-volume local interviewing and select recruitment activities as required.
• Assists with the execution of restructuring plans and HR related projects.
• Collates regular or ad hoc HR metric reports, including headcount and turnover, in support of business needs. 

Behavioural Competencies:

• Attention to detail
• HR Business Partnering skills
• Pro-active approach
• Deadline-driven and reliable
• Courage
• Excellent influencing ability
• Excellent verbal & written communication skills
• Computer literate
• General knowledge of industry practices, techniques and standards
• Solution-orientated - solves a variety of problems with a moderate level of scope and complexity, referring to policies and procedures for guidance
• Analytical - draws conclusions from and interprets data; identifies inconsistencies in data or results
• Ability to Collaborate and excellent relationship building skills
• Works well under general supervision
• Collaborate across the greater HR unit and business to solve problems and drive HR service delivery

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Overall Purpose of the Job:

• To manage and drive the HR Field team in the execution of HR directives. Supporting and consulting with the business and employees through exceptional service delivery in the HR space and collaborating across HR COE’s for resolution on problems. Oversee the Coastal region which includes Western Cape, Eastern Cape and KwaZulu Natal

Minimum Qualifications and Experience Required:

• B. Degree in Human Resources or Industrial Psychology
• Minimum 5 years’ experience leading a corporate HR team
• Minimum 7 years’ experience as a HR generalist
• Systems management and HR data analysis experience required

Behavioural Competencies:

• Interpreting data
• Providing insights
• Developing strategies
• Challenging ideas
• Resolving conflict
• Embracing change
• Team working
• Upholding standards
• Taking action

Main Duties:

• Lead a Performance management culture and relevant development plans with management
• Implementation of human resources tactical plans and develop strategies to meet business requirements
• Drive the business values and associated interventions
• Drive Talent management and associated interventions with management and greater HR team
• Support the execution of key HR deliverables in order for the achievement of business objectives
• Analysis of HR metrics and lead team to execution of action plans
• Support Group HR leadership in the implementation of local human resources programs in support of business needs.
• Manage team in addressing routine day-to-day employee relations and industrial relations issues and attend CCMA on behalf of the company when required
• Consult with leadership and managers, ensuring compliance with company policies and legislation
• Oversee the assistance with investigations and the resolution of employee complaints within required time frames to minimize risk
• Oversee the execution of human resources transactions on the system
• Lead the business leaders and provide guidance for managers and supervisors on performance and disciplinary actions etc.
• Coordinates local training programs in conjunction with Learning and Development team in support of business needs.
• Collaborate with Talent Acquisition team to ensure delivery on recruitment issues and key vacancies
• Project Manage HR related projects
• Generate regular and ad hoc HR metric reports, including headcount and turnover, in support of business needs.
• Drive Recruitment across all Business areas within the Fidelity Group