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We are intently focused on the advances in technology that will best serve the core business requirements of our clients. Our objective is to enable medium to large enterprises to offer future focused services and end-to-end technology driven solutions in Africa, and beyond.
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Job Description
- Provide monitoring/support/investigation/fault administration on Altron Systems Integration applications
- Analysis of failures and trends on Altron SI applications
Responsibilities:
- On line monitoring, administration and support of Altron SI applications running on Windows, UNIX, Oracle on-premises and cloud based platforms
- Provide operational & business support for various Altron SI applications to ensure service is provided within customer Service Level Agreements
- Monitor, log, investigate and resolve failures on transaction processing applications
- Liaise with and provide assistance to customer representatives during problem resolution
- Ensure that verbal and written reports of application investigations and resolutions are accurate and clear before presentation to the customer
- Perform scheduled daily, weekly monthly support tasks
- Perform investigations on application support techniques to continually improve operational support and simplify achievement of customer SLAs
- Perform proactive analysis of failures and trends on ASI applications and data to improve service levels
- Conduct routine maintenance, upgrades and deployment of ASI applications
- Provide assistance and training to Altron SI support team members
- Provide application performance information and participate in periodic support compliance audits
- Perform after hours standby support on ASI applications running in a production environment
- Comply with the business footprint shift requirements of the Altron SI support team
Education Required:
- 3 Year tertiary qualification or a relevant IT qualification
Experience Required:
- Minimum 3 years application support engineer experience
Essential Competencies:
- Basic knowledge of the disciplines in an application support environment, incident handling, change management, problem management etc.
- Problem solving exposure at application and business transaction level using application log files and SQL database queries
- Commitment to performing routine as well as investigation/analysis work tasks
- Ability to solve medium and higher complexity problems
- Understand and develop the support team technical competency
- Self-motivated, proactive, taking ownership of problems until they are resolved
- Mature person with the sense of responsibility to do after hours shifts and standby
Advantageous Competencies:
- Good oral and written communication skills
- Good customer relationship skills
- Problem solving skills
- Quick learner (short initial ramp up period)
Additional Requirements:
- Comfortable with working in the customer domain
- Adjust to the needs of a flexible working environment
Additional Comments:
- Looking for an above average knowledge of working with business applications on Windows & Linux, Mirco-services, AWS Cloud, etc.
- A person that understands the importance of quick assistance and resolution of customer issues and requests
- Looking for the capability to understand and assist with the technical content of incident reports
Education
National Diploma: Information Technology
go to method of application »
Job Description
- Provide monitoring/support/investigation/fault administration on Altron Systems Integration applications
- Analysis of failures and trends on Altron SI applications
Responsibilities:
- On line monitoring, administration and support of Altron SI applications running on Windows, UNIX and Oracle based platforms
- Provide operational & business support for various Altron SI applications to ensure service is provided within customer Service Level Agreements
- Monitor, log, investigate and resolve failures on transaction processing applications
- Liaise with and provide assistance to customer representatives during problem resolution
- Ensure that verbal and written reports of application investigations and resolutions are accurate and clear before presentation to the customer
- Perform scheduled daily, weekly monthly support tasks
- Perform proactive analysis of failures and trends on Altron SI applications and data to improve service levels
- Conduct routine maintenance, upgrades and deployment of Altron SI applications
- Provide assistance and training to Altron SI support team members
- Perform after hours standby support on Altron SI applications running in a production environment
- Comply with the business footprint shift requirements of the Altron SI support team
Education Required:
Experience Required:
Essential Competencies:
- Basic knowledge of the disciplines in an application support environment, incident handling, change management, problem management etc.
- Problem solving exposure at application and business transaction level using application log files and SQL database queries
- Commitment to performing routine as well as investigation/analysis work tasks
- Ability to solve low to medium complexity problems
- Understand the support team technical competency
- Self-motivated, proactive, taking ownership of problems until they are resolved
- Mature person with the sense of responsibility to do after hours standby
Advantageous Competencies:
- Good oral and written communication skills
- Good customer relationship skills
- Problem solving skills
- Quick learner (short initial ramp up period)
Additional Requirements:
- Comfortable with working in the customer domain
- Adjust to the needs of a flexible working environment
Additional Comments:
- Looking for a basic knowledge of working with business applications on Windows & Linux, Mirco-services, AWS Cloud, etc.
- A person that understands the importance of assisting with and resolving customer issues and requests
Education
National Diploma: Information Technology
go to method of application »
Job Description
The Solution Architect (SA) is a senior level position that leverages Data Management, Data Warehouse, Analytical technical knowledge and Cloud Solutions to promote sales and delivery of analytical solutions. The Solutions Architect has broad knowledge of the Analytical Eco Systems, Data Warehouse, Data Lake, Data Management, and experience with a variety of Cloud products and technologies. The Solutions Architect articulates analytical ecosystem architectures and trends and provides technical consulting as a trusted advisor to support delivery activities. The Solutions Architect establishes and enhances customer relationships ranging from DBA to CIO and provides technical expertise on engagements and identifies new target opportunities within our accounts.
KEY RESPONSIBILITIES:
- Discovery – Uncover details of business problems that the prospect has
- Preparation – Tailoring a prospect specific presentation or software presentation
- Demonstration / POC– A demonstration of the Cloud product & solution
- Request for Proposal (RFP) – Detailed knowledge of the product suite, in addition to its application to business problems. As such, presales are frequently involved in technical details in RFP preparation and drafting a response to a RFP
- Marketing assistance – creating marketing collateral to assist sales
- Product management assistance – Provide unparalleled market feedback / Product Roadmap
- Knowledge Sharing – Knowledge sharing External and to internal Altron Stakeholders
Educational Qualifications:
Professional Qualifications
Training and Certification in:
- Teradata
- Cloud Technologies
- Data Management
- Analytics
Years of Experience
Behavioral Competencies
The incumbent is required to have demonstrated the following competencies:
- Communication skills: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
- Customer Focus: Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships
- Continuous learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
- Contributing to team success: Actively participating as a member of a team to move the team toward the completion of goals
- Managing work (time management): Effectively managing one’s time and resources to ensure that work is completed efficiently
- Compliance: Adhere to policies and procedures and meet deadlines
Education
B-Tech: Information Technology (Required)
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Job Description
We are looking for highly skilled DevOps engineers with experience in working as part of a team, building and maintaining CI/CD infrastructure. The successful candidate would be responsible for analyzing requirements, determining applicable tools and processes as well as recommending and implementing applicable solutions across the development teams. Creating and updating the relevant technical documentation and processes and user assistance material, requiring excellent written communication.
Responsibilities:
- Recommend and implement CI/CD tools and frameworks
- Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security
- Utilise version control, build, continuous integration solutions and code quality tools as required
- Administration of the existing implementation
Essential Competencies:
- Experience with CI/CD tools (JIRA, Git Based repositories, Jenkins, CircleCI, AWS DevOps Tools, Azure DevOps, etc.)
- Implementing and integrating code deployment tools (Puppet, Ansible, Chef, etc.)
- Software-automation production systems (Jenkins, Selenium, Cucumber, etc.)
- Integration with code repositories (GitLAB, GitHUB, BitBucket, etc.)
- Proficient in scripting and scripting languages (Bash, Python, etc.)
- Knowledge and implementation of branching and merging strategies (Git Flow, Trunk-based development, etc.)
- Expertise in software development methodologies (Agile, Waterfall)
- Solution orientated
- Ability to identify and provide solutions to critical issues
- Ability to communicate difficult / sensitive information successfully
- Excellent communication skills
Education Required:
Experience Required:
Advantageous Competencies:
- Prior development experience
- Experience in network, server, and application-status monitoring
- Working knowledge of databases and SQL
- Experience in telecommunications industry
- CVM Experience
- Cloud deployments (AWS, Azure, Google Cloud, private cloud, etc.)
- Container deployment, scaling, management, etc. (Docker, Kubernetes, etc.)
Education
B-Tech: Information Technology (Required)
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Job Description
Applicants must have a valid drivers license and own reliable vehicle, and must reside in the Rustenburg area.
KEY RESPONSIBILITIES:
New Installations and Service Calls (Maintenance)
- Perform new installations and service calls for ATMs and PCs Field Services.
- Preparation of equipment for new installations and service calls.
- Assist with customer product queries.
- Assist various departments with technical related queries.
- Training of new employees on the product range
- Manage stock allocated to ensure enough stock for new installations and service calls.
- Ensure stock is in presentable, working order.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
- Matric
- A+
- A qualification in the fundamentals of IT would be advantageous
Courses
- Customer service/care course will be advantageous.
Experience
- At least 2 years’ experience in a field service role preferable
Behavioural Competencies
The incumbent is required to have demonstrated the following competencies:
- Delivery: Translates business objectives into practical, prioritised and organised action plans; ensures plans are quickly and successfully implemented. Makes effective use of resources when executing; ensures processes are in place to achieve outcomes aligned to operational excellence standards.
- Teaming: Communicates ideas, information and business objectives effectively and persuasively, resulting in desired actions/outcomes. Promotes, collaboration information sharing and learning within and across team members boundaries. Focuses on ensuring stakeholder satisfaction by building mutually beneficial relationships with stakeholders.
Education
Languages
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Job Description
KEY RESPONSIBILITIES:
Project Coordinator
- Plan, initiate, and oversee execution of all elements of a project, and often work with multiple internal teams, contractors, and clients.
- Handle discussions with a client and upper management to make sure they have a clear understanding of the client's desired goals and outcomes.
- Determine what resources, processes, and other materials will be necessary to complete the project in the desired timeline and draw up plans for each phase of execution.
- Delegating tasks or significant portions of the project to coordinators or teams of employees to help maintain a broad overall view of the entire project throughout.
- Responsible for the final quality of a project, thus ensuring it's delivered on time and to the client's satisfaction.
CORE RESPONSIBILITIES:
- Planning is to establish business requirements, establish cost, schedule, list of deliverables, and delivery dates, establish resources plans and obtain management approval and proceed to the next phase
- Scope planning – specifying the in-scope requirements for the project to facilitate creating the work breakdown structure
- Prepare the work breakdown structure – spelling out the breakdown of the project into tasks and sub-tasks
- Project schedule development – listing the entire schedule of the activities and detailing their sequence of implementation
- Resource planning – indicating who will do what work, at which time, and if any special skills are needed to accomplish the project tasks
- Budget planning – specifying the budgeted cost to be incurred at the completion of the project
- Procurement planning – focusing on vendors outside your company and subcontracting
- Risk management – planning for possible risks and considering optional contingency plans and mitigation strategies
- Quality planning – assessing quality criteria to be used for the project
- Communication planning – designing the communication strategy with all project stakeholders
Organizing
Organizing is about assigning roles to the team members and setting deadlines to achieve targets.
- Set up your project management plan
- Keep your project paperwork organized
- Put your project management plan into action
- Pay attention to progress with your project management plan
- Make sure you are meeting your project management plan deadlines
Leading is that broad role of ensuring the project team is aligned strategically and operationally.
- Coordinate with different people to ensure that the project goes on in a smooth manner.
- Keep a regular check on the project developments.
- Ensure that the project team members are meeting the deadlines and following the guidelines.
- Conducts meetings and makes that the team members do the follow-up actions.
- Make decisions at every stage of the project progress.
- Think about wide-ranging issues and make decisions accordingly.
- Build knowledge about the technical issues associated with the project.
- Demand excellence from their team members and help them in their personal development.
- Lead and motivate team members during the down phase and keep their morale high.
Monitoring is the process of keeping track of all project-related metrics including team performance and task duration, identifying potential problems and taking corrective actions necessary to ensure that the project is within scope, on budget and meets the specified deadlines (Measure, Evaluate and Correct)
- Real-time monitoring of team performance
- Regular status and progress reports
- Providing recommendations and suggestions
- Ensuring that recommended actions are implemented
Communicating
Communications Management includes the processes that are required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, monitoring, and the ultimate disposition of project information are communicated appropriately.
Managing Risk
It is the process used by project coordinators to minimize any potential problems that may negatively impact a project's timetable.
- Identify the Risk
- Analyze the Risk
- Prioritize the Risk
- Assign an Owner to the Risk
- Respond to the Risk
- Monitor the Risk
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
- Any departmental resource identified to have a role in the project
Reasons for Interaction:
- Appointed resource is required for the successful delivery of the project
External:
- Any external resource identified to have a role in the project
Reasons for Interaction:
- Appointed resource is required for the successful delivery of the project
Education
National Certificate Level 4 (N4) / Grade 12 (Required)
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Title
Technician: Repair
Job Description
- Seeking Technicians to install and maintain vehicle tracking devices.
- Be able to trouble shoot and diagnose the vehicle tracking devices before swapping.
- 3 to 5 years experience in the similar industry.
- Basic Auto electrical certificate / Matric.
- Good communication skills
- Valid Driver’s Licence
Education
National Certificate Level 4 (N4) / Grade 12: Electrical Engineering (Required)
Languages
English
go to method of application »
Job Description
KEY RESPONSIBILITIES:
New Installations and Service Calls (Maintenance)
- Perform new installations and service calls for ATMs and PCs Field Services.
- Preparation of equipment for new installations and service calls.
- Assist with customer product queries.
- Assist various departments with technical related queries.
- Training of new employees on the product range
- Manage stock allocated to ensure enough stock for new installations and service calls.
- Ensure stock is in presentable, working order.
QUALIFICATIONS; WORK EXPERIENCE;& SKILLS REQUIRED:
Educational Qualifications:
- Matric/ N3 equivalent
- A qualification in the fundamentals of IT would be advantageous
- Customer service/care course will be advantageous.
- At least 2 years’ experience in a field service role preferable
Behavioural Competencies
- Delivery: Translates business objectives into practical, prioritized and organized action plans; ensures plans are quickly and successfully implemented. Makes effective use of resources when executing; ensures processes are in place to achieve outcomes aligned to operational excellence standards.
- Teaming: Communicates ideas, information and business objectives effectively and persuasively, resulting in desired actions/outcomes. Promotes, collaboration information sharing and learning within and across team members boundaries. Focuses on ensuring stakeholder satisfaction by building mutually beneficial relationships with stakeholders.
go to method of application »
Job Description
Processing Orders in D365 both Sales and Purchase orders
- Placing orders with Suppliers – updating Sales / Customers and OPD with eta’s
- Receiving of stock – physically
- Processing suppliers’ invoices on D365
- Planning deliveries with the Storeman / Driver
- Completing Shipping Docs for equipment going into Africa
- Liaising with Couriers for collection and deliveries
- Ensure the supplier invoice is allocated to billing for invoicing
- Ensure that all filing and documents of relevant business units are aligned with Altron policy
- Ensure all end user delivery hardware is registered and product receipt posted on the PO
- Ensure that all audit findings are rectified before the next audit according to Altron policy and procedure
- Ensure delivery of items are arranged within 24 working hours of receipt into the warehouse
- Verify the accuracy of billing data and revise any errors in accordance with Altron policy and procedure
- Ensure signoff is obtained on services as soon as they are completed by liaising with the sales team/project managers
- Process all transactions of the relevant business unit on the financial system according to Altron policy and procedure
- Ensure all information is uploaded and attached on OPD before closing the order
- Ensure all details on D365 is correct and all relevant documentation is available on OPD
- Marking and reservation of all serial numbers must be complete and correspond
- Ensure all serial numbers marked and reserved corresponds to created serial numbers on the PO
- Administer, coordinate and monitor all relevant deals of the relevant business unit according to Altron policy and procedure
- Coordinate and monitor all stock and services from the relevant suppliers according to the Altron policy and procedure
- Provide updated etas to Internal and External Customers
- Provide weekly Reporting to Internal and External Customers
Experience required:
Education
National Certificate Level 4 (N4) / Grade 12 (Required)
Languages
English
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Title
Business Intelligence Developer
Job Description
- Working within an Application Development Environment which includes design, coding, testing, debugging, maintenance and support of the development environment. Produces complex program specifications and implements system enhancements. Works within a framework of programming standards, as part of a project team.
Education
- National Certificate Level 4 (N4) / Grade 12
Method of Application
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