Jobs at FNB South Africa

Purpose

• To seek, identify and exploit business opportunities for the Bank and growing the portfolio through the acquisition of new clients and the retention thereof. Responsible for portfolio management of 0 to 10 million turnover clients

Experience and Qualifications

• Minimum Qualification - Relevant Business Degree
• Experience - 3-5 year's relevant banking and sales experience
• Person must not be an unrehabilitated insolvent

Responsibilities

• Enhance business performance and profitability
• Actively coach team through providing advice about subject matter, solutions, principles and processes and personal progression with the aim to improve performance
• Plan and manage performance, talent, succession and culture of team in order to improve performance
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals
• Compile reports that track progress and guide business to make informed decisions
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Develop and manage key stakeholder relationships that enable achievement of operational objectives
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
• Drive customer service delivery goal achievement in line with predefined standards and in support of sales objectives
• Manage cost to income to increase profitability and efficiencies for the business
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness and report on variances

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Purpose

• To actively contribute to the achievement of key business objectives through effectively managing of all operational aspects within a Division

Experience and Qualifications

• Minimum Qualification - Post Graduate Qualification
• Experience – 7 to 8 years related

Responsibilities

• Establish, align and manage target and budget goals for the Business Unit, whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Achievement of net profit growth for Business
• Maintain optimum efficiencies regarding staff numbers and associated resources by setting budget requirements in accordance with the Business plan and monitor compliance
• Manage Cost to Income to increase profitability and efficiencies
• Develop and implement differentiated service models for client segments
• Enable Business Unit service delivery through implementing systems and processes to improve service and implement quality systems and metrics for measuring service levels and satisfaction
• Achieve integration of processes in areas of responsibility in collaboration with other area, delivering required service levels by monitor that workflow achieves operational requirements and the overall running costs in relation to productivity ratios, maintaining targeted outputs and financial discipline in respect of Budget, growth strategies
• Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions.  Ensure compliance with audit requirements
• Drive of operational efficiencies and an ultimate delivery of superior quality customer experiences and improve operational processes and procedures on an ongoing basis and monitor that workflow achieves operational requirements
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
• Execute the Business Unit people strategy that nurtures talent and embraces the values, culture and philosophy of entrepreneurship, accountability and innovation in order to meet current and future business needs
• Hold direct reports accountable for the implementation of Leadership Strategy that drive behaviour towards high performance

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Purpose

• To gather data, store and maintain data and ensure its integrity and quality, processing it into structured presentation as information.

Experience and Qualifications

• Relevant Degree.
• 2 to 3 years related.

Additional Requirements

• 3 Years’ experience in Data & Analytics in a digital media agency
• Knowledge of warehouse tables and SQL queries.
• Knowledge of Microsoft Reporting Services.
• Knowledge of the data structures in Google Marketing Platform incl Google Analytics 4 & Firebase
• Knowledge of BigQuery data transfers, tables & queries
• Knowledge of Ads Data Hub
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data for around digital media performance, audience performance and conversion rate and user journey optimisations.
• Ensure production support on First level BigQuery and SQL problem diagnosis and resolution to ensure a well performing production environment and do database maintenance by maintaining digital data databases to accommodate new business functions and improve existing business functions around digital media data, analytics and reporting.
• Manage digital media data, analytics and reporting roadmap by identifying what data currently exists, what data needs to be carried over into the new systems and/or analysis around what can be achieved with a new system by applying extensive experience in database administration, maintenance and data warehousing to the function.
• Administer digital media databases that includes set up, back up processes, documentation updates, monitoring, performance tuning and optimisation and ensure change management are implemented so that the production environments remain technically stable.
• Provide data & analytical support by assisting application developers with problem analysis and resolution of development and production failure that is impacting the digital media data.

Responsibilities

• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
• Ensure production support on First level SQL database problem diagnosis and resolution to ensure a well performing production environment and do database maintenance by maintaining databases to accommodate new business functions and improve existing business functions.
• Comply with governance in terms of legislative and audit requirements.
• Ensure all documentation have produces data flow definitions, rules and instructions as a basis for the work of designers and programmers.
• Manage data by identifying what data currently exists, what data needs to be carried over into the new systems and/or analysis around what can be achieved with a new system by applying extensive experience in database administration, maintenance and data warehousing to the function.
• Administration of Databases that includes set up, back up processes, documentation updates, monitoring, Performance tuning and optimisation and ensure Change Management are implemented so that the production environments remain technically stable.
• Ensure Developer Support by assisting application developers with problem analysis and resolution of development and production failure.
• Manage own development to increase own competencies.
• Increase IT capabilities: Computer programming experience and expertise.
• Software Technology: Develop working knowledge of the latest technologies and architecture required for web development

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Purpose

• Provide efficient and effective administration support to ensure the smooth running of a functional area.

Experience and Qualifications

• Grade 12.
• 3 – 5 years relevant experience.

Responsibilities

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Resolve all customer queries efficiently, and within agreed timelines.
• Provide efficient and effective administration support to ensure accuracy in the functional area.
• Comply with governance in terms of legislative and audit requirements
• Set up and maintain filing systems for the business unit to ensure efficient service is provided
• Maintenance of all administrative processes for the departments operational activities
• Provide timeous and accurate Management Information.
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.