Job Vacancies at Discovery Limited

Key Purpose

Increase the sales of the product range through building relationships, superior client service and technical knowledge.

Areas of responsibility may include but not limited to:

• Partner with Business Consultant to grow new business portfolio
• Support advisers with Flexicare and HealthyCompany uploads - managing data and upload process end to end
• Empower and educate advisers on the new business process, online application, underwriting process
• New business implementation : Planning and execution in partnership with BC
• Support on on-site implementations and activations
• Conduct member, employer and adviser training throughout the year
• Relationship building at various levels within the intermediary business, including administration, lower and senior management
• Pipeline reporting and proactive pipeline management

Competencies

• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver

Education and Experience

• Matric
• Knowledge of MS Office (Excel, Word, Power Point)
• NQF 5/120 Credits
• RE5
• Sound medical scheme knowledge
• Previous CRM experience

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Key Purpose 

To manage all operational aspects in the Legal team. To ensure maximum income received from the recoveries team and to ensure correctly paid claims in the liabilities space in order to maximize the company’s loss ratio. 

 Areas of responsibility may include but are not limited to 

• Strategize, drive and support business strategies to maximize Recoveries and Liabilities contribution to the Discovery Vision.
• Drive, monitor and ensure that all employees act in accordance with the Discovery values.
• Regular review, update procedures and processes in accordance with changing needs and risk management.
• Maintain, update and monitor measurements to ensure adherence to procedure and risk management
• Maintain, update and monitor measurements to all parties the department interact with, internally and externally.
• Maintain and manage the department’s overall team moral and engagement.
• Prioritisation of system enhancements and identifying processes or system enhancements efficiencies 
• Manage headcount, Manex budget and forecasts
• Manage all people related matters within the department
• Recruit, developed and retain employees in accordance with business needs, strategies and vision.
• Ensure and maintain processes, procedures and systems to support the collection, reporting and use of the correct data to enhance and support monitoring, maintenance and improvement of the department’s goals and deliverables. 

Personal Attributes and Skills

• Strong customer service focused
• Excellent relationship building skills
• Excellent verbal and written communication skills with an ability to influence, convince and negotiate effectively
• Conflict handling skills
• Analytical and attentive to details
• Resourceful problem solver
• Systematic and organised with an ability to plan and prioritise effectively
• Resilient, with an ability to work under pressure and adapt to change
• Strategic mindset

Education and Experience 

• Short term Insurance- Commercial and Personal lines (Advanced)
• Loss ratio / Risk management (Advanced)
• People Management (Advanced)
• Staff remuneration structure management (Advanced)
• Customer and Broker Servicing Management (Advanced) 
• Understand the Insurance industry and with a specific focus on the Recoveries and Liabilities environment.

 Required: 

• Matric  (Essential)
• Legal tertiary qualification (Advantageous)
• Minimum 3 years’ experience within a legal environment within the short-term insurance industry (Essential)
• Minimum 5 years’ experience in senior leadership and management (Essential)

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Key Purpose

The focus of the role will be to assist with claims reserving, experience monitoring as well as various regulatory capital submissions and ad-hoc investigations and projects. The role involves exposure to a wide range of areas such as underwriting, claims, legal, finance and wider operations

Areas of responsibility may include but not limited to

• Estimation and refinement of monthly reserving calculations
• Monitoring monthly experience (e.g. claims, premiums) to understand trends
• Assistance with regulatory submissions on solvency and capital
• Process improvement and model development
• Other strategic ad-hoc projects (e.g. operational predictive modelling)
• Writing reports for and presenting to the Discovery Insure Actuarial Committee
• Creating presentations for Discovery Insure Board and EXCO

Behavioural Attributes and Skills

• Microsoft Office (Advanced)
• Programming Skills: SQL, R and/or Python (Intermediate)

Knowledge

• Short term insurance experience
• Actuarial reserving, Capital Modelling and/or Pricing 

Qualification

• Matric (Essential)
• Honours degree in Actuarial Science (Essential)
• AMASSA (Essential) or FASSA (Advantageous)

Experience

• Minimum of 2 years experience

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Job Description

The CSI Administrator role is an integral part of Discovery's Corporate Social Responsibility team and helps to carry out CSI strategic plans. The role is responsible for

• Providing administrative support to the CSI team.
• Providing executive support to the department's head.
• Providing administrative and logistical support for key events and campaigns.

The primary duties of an administrator are to ensure that the Corporate Sustainability department operates with efficiency. The administrator is responsible for maintaining day to day financial, office, administrative, and personnel services of the Corporate Sustainability department.

Key Outputs / Job Responsibilities may include but are not limited to:

• Administration
• Provide executive assistance support to the HoD.
• Provide administration support to the team.
• Supports the team on tasks including travel arrangements, expense processing, agreement and contract processing, meeting coordination and scheduling, and on-boarding of new employees
• Accurately administer the departmental monthly budget allocation
• Compile year-end accruals and budgets for the new fiscal year.
• Collaborate with Senior Specialists to track and review Departmental budget expenditures. Ensure that spending is in line with the budget for the fiscal year on a monthly basis.
• Taking and maintaining meeting minutes.

CSI Administration

• Support logistics for both external and internal events.
• Providing administrative and logistical support for key campaigns and events such as induction, CANSA Shavathon, and others. (Working with CSI Specialists)
• Manage BUs Finances (Processing payments, reimbursements, submitting recons, etc)
• CSI Mailbox administration. Handling phone and email inquiries)
• Collaborate closely with suppliers, procurement, and compliance to ensure CSI compliance.
• Update CSI database in preparation for reporting and audit planning.

Job / Role Requirements
Work Experience

• Required Over 3 years
• Preferred (would be advantageous) Over 5 years

Education / Qualifications / Accreditations with Professional Body

• Required Matric
• Preferred (would be advantageous)
• Project Management Diploma

Technical Skills or KnowledgeSkills

• Use of MS Office software, Project Management, knowledge and understanding of administrative and office policies and procedures
• Preferred (would be advantageous)
• CSI principles, Project management methodologies.

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Key Purpose

Senior Android developer will support the projects throughout the project lifecycle, including requirements, design, implementation, release and post release support. 

Areas of responsibility may include but not limited to

• The senior Android developer must have a competent understanding of:
• The system development life cycle and can explain the Java developer role in each stage
• The defined system development tools, processes and workflows
• The distinction between business, functional and non-functional requirements and how to implement them
• The importance of delivering high quality source code and how to achieve it
• The technologies used and the systems components structure
• The domain and business terminologies and link them back to system implementations 

Senior Android developers should be able to demonstrate that they can:

• Develop, test, and maintain the deployed application software with high quality
• Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
• Perform accurate development estimation
• Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
• Research new techniques, tools, and best practices and share that knowledge with the team and community
• Maintain high standards 
• Analytical and problem solving skills
• Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
• Excellent written and verbal communication skills
• Can help with quality assurance and provide comments                                          

Within 6 months of being in the position, a senior Android developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.

• Personal Attributes and Skills
• Behavioral Skills
• Stress Management
• Time management and prioritization
• Creativeness
• Learning orientation
• Negotiation skills
• Innovation
• Clean code thinking

Technical Skills

• Project Management
• Business Writing Skills
• Presentation and Facilitation Skills
• Solution Architecture
• Process Mapping
• Entity Diagram mapping
• Software testing pack design, functional testing

Education and Experience
Minimum

• 3+ Year IT related Degree or Diploma (BSc/BTech or similar)
• 4+ years’ experience developing Android applications
• Have worked on multiple published apps in the Play Store
• Experience with Microservices

Advantageous

• 4+ year user interface analyst experience
• Java related degree/qualification
• Honours degree
• Business experience and product knowledge
• Experience in Kotlin beneficial
• Experience with agile development methodologies
• Experience with automated testing tools and techniques
• Experience with GIT
• Native Android
• Methodologies
• Waterfall and Agile
• Knowledge of OO design principles and development patterns 

Tools

• SoapUI (SOAP) / REST client (JSON)
• Android Studio
• Atlassian tool suite (Jira, Confluence)

Processes

• ITIL (Incident, Release, Problem Management)

Technologies

• J2EE, Spring Boot
• Android, Java, Kotlin
• WebLogic, Apache
• UML
• XML, JSON
• SOAP and REST Web Service Development

Other

• Software architecture
• JAD sessions
• Data modelling techniques

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Key Outputs

Daily assessing of paper or image claims. Collection, completion and returning of batches within stipulated times. Achieving of daily target on claims capture

Ability to analyze data High attention to detail. Accuracy. Production/Results orientated. Sense of urgency. Resourceful. Mature. Positive attitude. Confident. Flexible and versatile. Personal Integrity. Live Discovery Values.

Competencies

• Detail oriented with the ability to capture information accurately and timeously.
• Daily assessing of paper or image claims
• Collection, completion and returning of batches within stipulated times, achieving of daily target on claims capture
• Ability to drive results by managing and organizing time to meet certain targets and deadlines.
• Able to cope in a highly pressurized environment and maintain a sense of urgency.
• Confidence and maturity to tackle goals with enthusiasm and tenacity.
• Adapting and responding effectively to change when facing new challenges.
• Upholding work ethics and values and adhering to standards and principals.
• Positive attitude
• Personal integrity
• Accuracy
• Flexible and versatile

Qualifications & Experience

• Essential:
• Matric
• Data capturing experience
• Proficiency in Microsoft Office

Advantageous:

• Knowledge of relevant legislation, regulations, agreements, acts and policies
• Excellent knowledge of claims assessing in the medical aid industry
• Good understanding of claims processes
•  Minimum 2 - 4 years in Health Insurance Industry
• Knowledge of Paradigm/Magic 8
• Familiar with Pinpoint protocols