Responsible for the timely and effective response to IT user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem
We're looking for a dynamic and switched-on Client Support Administrator to join our Client Support team in Menlyn, Pretoria. You should know your way around an online platform and have a ple
Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve reque
Ensuring that you have a good understanding of clients’ requirements.
Apply yourself to Investigate queries by narrowing down the cause of the issue.
Apply yourself to learn new technolo
To design solutions for data and complex issues. Investigating each data issue for validation of a problem or needing clarification. Help our customers define the context of the issue, then narrow dow
Promote/sell/secure business from existing and prospective customers through consultative and solutions relationship-based approach
Manage and ensure the smooth handling of all day to day cargo b
Apply yourself to Investigate queries by narrowing down the cause of the issue.
Apply yourself to learn new technologies quickly and retain information of different client network infrastructures
To carry out Reservation/Booking, Ticket Sales, Information and Passenger Traffic (Check-in, Manifest preparation) services at the Sales Office / Airport Office or at both, as designated by Managers.
o troubleshoot desktop and point of sale problems, determining a source and advising on the appropriate action. Interacting with the customer/3rd party to resolve calls as 1st line support or allocate
The CSR must provide excellent customer service. The task is responsible for handling internet and telephone based customer queries from IBM employees in Europe. Timely resolution of critical custo
As a Travel Agent your sole purpose it to create the best customer experience by using your trained sales procedure skills, offering excellent service and your ability to build a long standing relatio
Job descriptionWe're a well-established small - medium sized travel agency based in Durbanville who specialize in island holiday packages. We are growing our team within the travel industry and lookin
Job description
The service desk agent is the first point of contact for incoming customer queries, whether Service Requests, Change Requests, Incidents or otherwise. Requests are received via e-mail
Job descriptionPrimary duties and responsibilities (include but are not limited to):
Receiving, and logging tickets for, all inbound requests (e-mail, telephonic, customer portal).
Follow standard
Job description
A force within the civil construction industry is currently looking to strengthen their KZN based roads and earthworks team with a Senior Site Agent. If you have a solid background in
Job descriptionResponsibilities include:
Handling Instant Messages (IM) via website and investigating queries
Resolving queries end-to-end
Liaising with customers directly via the OneDayOnly IM s
Job descriptionRequirements
The selected individual must have premier sales and customer service skills, ability to multi-task and be a problem solver all while continuing an above and beyond attit
