Job Details
As the Contact Centre Leader, you will act as a support to the Director of Customer Contact, NEAA & SE and will ensure that the local central reservations team provides a highly eff
Description
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our Customer Support Consul
Description
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Custom
Purpose of the position
We are looking for a new Service Technician in Cape Town who will enhance customer operations and minimize downtime by ensuring all equipment and systems provided
As a Senior Delivery leader at Kerridge Commercial Systems, you will head Service Delivery teams supporting specialized or distributive ERP software, ensuring the smooth delivery of solutions to custo
Personality
Hard working with a drive
Goal-oriented
Customer centric
Requirements
Minimum 8 Months Call Centre / Sales experience
Matric Qualification
Excellent Telephone Etiq
PRIMARY PURPOSE OF THIS JOB:
To ensure efficient and effective management, administration and coordination of all aspects regarding the course/programme by aiming and working towards a high quality
ESSENTIAL FUNCTIONS
Product: Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.
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What You'll Bring:
Responsibilities:
To support customers in the use and access of TransUnion products and servicesHandling incoming phone calls and emails
Logging all requests and quer
What You'll Bring:
Job Description:
2+ years leading consumer insights or research programs, ideally using agile methodology
5+ years of program or project management experience
Responsibilities
Customer experience and satisfaction by driving key OTIF (on-time-in-full) strategies and ensuring excellent communications with the customers and respective representatives.
Key Purpose
To deliver world class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers by supporting and fully resolving their queries through various servic
Key Purpose
To deliver world class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers by supporting and fully resolving their queries through various servic
Minimum qualification:
Relevant undergraduate degree such as commerce, education, social sciences or marketing.
Experience:
Higher education experience will be adv
Responsibilities and Duties
Ensure that the Service department contributes to customer satisfaction by providing optimal customer care
Promote the dealers service departments capabilities and
As a Customer/Client Way Champion you will be responsible for:
Consistent Engagement Process:
Assess, refresh, and embed the client and customer way aligned with our global client program.
Specific Role Responsibilities
GENERIC JOB OUTPUTS
PROCESS AND GOVERNANCE
Adhere to standard operating procedures (SOP’s) within the area of accountability.
Contrib
Specific Role Responsibilities
GENERIC JOB OUTPUTS
PROCESS AND GOVERNANCE
Adhere to standard operating procedures (SOP’s) within the area of accountability.
Contrib