Key Challenges
Maximise Customer Experience
Daily review of customer KPI’s ensuring all delivery shortages and failures are investigated and resolved – making recommendations to b
Responsibilities:
Closely adhere to all safety standards and procedures. Act as a safety role model, encourage and recognize others completing safe acts, and intervene when unsafe acts are being
Co-ordinating :
Receive forecast for region – plan based on stock availability, labels and transport.
Ensure all pricing, Product codes [SKU], availability are in order
Monitor and man
Requirements
Essential Skills:
Attention to detail.
Demonstrate ability to achieve in a target-focused environment.
Ability to multitask, work to tight deadlines, and possess good analyti
Job Description
Responsible for management of their function, devising implementing and providing input into the customer relationship management strategy.
Strategically and operationally manage
Job Description
To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
Achievement of embedded value hurdle rates/targets.
SHIFT TIMES – 7 am to 6 pm Monday to Friday. 7 am to 2 pm on Saturdays and alternate Sundays and Public Holidays.
Non – Negotiable Job Requirements
Matric Certificate or Equ
Job Requirements.
Matric Certificate
A valid Drivers License
Must have at least 2 years of Service Advisor experience in a franchised motor dealership
Must be highly service driven (Above
Overall purpose of the job: As the Customer Services Manager you will be accountable for the daily running and management of the SecureDrive call centre through the effective use of resources.
Job Description
Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the r
About the Role:
As a full-time French Customer Service Agent based in Cape Town, South Africa, you'll be at the forefront of ensuring customer satisfaction and delivering outstanding service. Y
Job Description
To plan, manage and monitor the implementation of all vehicle servicing activities and processes in order to continuously enhance service delivery and maximise profits. &nb
Key Purpose
To take inbound calls, assist Africa Health Insurance members with queries and ensure first time resolutions or refer them to the appropriate area forresolution.
Key Outp
Role Purpose
To Manage the overall Customer Service Delivery, Project Delivery to ensure that Liquid Intelligent Technologies has the required capability to deliver customer Network products and se
Description
Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
Assist customers
Your role and responsibilities
Coordinate Service work and ensure it complies with ABB's and customer's standards, procedures and policies. Single point of contact for the customer durin
ACCOUNTABILITIES & RESPONSIBILITIES
NPS Improvement
Identify areas for improvement of overall customer experience.
Implement action plans and act on Surveys and Customer Feedback.
Mai