Job Description
As the Customer Services Team Leader at WNS, you play a pivotal role in ensuring the seamless journey of customers.
Your mission is to lead a team of Customer Services Advisors
KEY OUTCOMES
Determines service centre operational strategies by conducting:
Assessments
Performance Review
Capacity Planning
Productivity Quality
Customer service s
Knowledge and Skills:
Deep and practical understanding of DevOps and Agile Methodology, process and principles.
Microsoft DevOps (software) Experience.
Leadership.
Experience:&nbs
We are hiring a Financial Planning & Analysis Lead to play a key part leading our monthly business reviews, quarterly forecasting, annual planning, and drive cross-functional busine
Key Responsibilities:
Template Phase:
Based on BPO direction and guidance, ensure the local process champions support in the design of S/4 template based on global standards, respectively co-
Responsibilities:
Coordinate and provide expertise for the design and implementation of high-quality HIV/TB prevention, care and treatment support strategies for the project, adapting global and
KEY RESPONSIBILITIES
Lead teams to meet and exceed business objectives (client and corporate service, quality, and contribution goals, as well as financial, metric, and employee satisfaction goa
Minimum Requirements:
Matric certificate, PSIRA Grade A registration and accreditation.
At least 5 years’ experience in the security industry.
People management experience.
Strong pl
We have an amazing opportunity for a Team Leader at our Newton Park Branch. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible
A Bonus To Have:
6 months within the Gaming or Betting industry.
Relevant Diploma, Degree or NQF 4 Learnership.
Valid driver’s license.
1-2 Years leadership experience.
What You
You Bring:
6 months within the Gaming or Betting industry.
A Bonus To Have:
Relevant Diploma, Degree or NQF 4 Learnership.
Valid driver’s license.
1-2 Years leadership exper
You Bring:
Knowledge of Security – Minimum Grading Knowledge “A”
Management Qualification OR equivalent and Technical Qualification
Computer literate (MS Word and MS Excel)
You Bring:
Experience in a supervisory or management role.
Willingness to work shifts.
Customer Service.
Minimum 1-year call center experience in a team leader role.
Experience working w
Job Description
We are seeking a highly organized and experienced Senior Operations Manager to oversee the day-to-day operations of our company. As a key member of our management team, yo
Aim:
To effectively record and capture the daily operations activities relating to Outsource Overtime Submissions/External Yards Overtime Submission/On Wheels Revenue capturing, including all fu
Job Description
As a Renewals Intern within our Renewals Team, you will play a crucial role in supporting the renewal process for our existing client base. You will work closely with our Renewal
Minimum Requirements
Matric
Valid Drivers Licence and PDP
Previous experience in a similar role
Experience working with sanitary waste/hygiene products will be an advantage
Good communic