Job Objectives
To provide excellent customer service
To manage sales performance of the branch
To ensure that all branch staff are managed effectively
To control all stock management funct
PRINCIPAL ACCOUNTABILITIES
Ensure Service Desk Phone and Messaging system is attended to in a timely manner
Logging Incidents/Requests via our ITSM application providing accurate resolution as
Purpose:
Responsible for collaborating with various offices to proactively identify improvement opportunities, design and implement action plans and change management initiatives to achieve continu
Qualifications
Grade 12 or NQF 4 qualification
Trade tested (Electrical)
Red Seal
2-3 Years in a similar role
Technical aptitude and knowledge of catering equipment would be an adv
Minimum Requirements
Matric
Ability to comprehend technical information
Minimum of 12 months customer service experience
Strong administrative and organisational skills with high attention
Description
To provide professional first line support to clients and sales support
Render client services
Adhere to client service procedures: maturities, policy contracts, loan appli
Job Description
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChanne
Job Description
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChanne
Job Description
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChanne
Job Description
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChanne
Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhe
Job Description
To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service
Key Duties and Responsibilities
To carry out diagnostic work and to implement the relevant actions required in terms of servicing / repairing vehicles.
To take steps to ensure the servicing of
Key Tasks:
Receive customers in a professional and friendly manner in order to ensure they feel valued.
Liaise and interact with customers attentively in order to completely understand and com
Purpose Statement
To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order
What you will do
The main purpose of the role includes, but is not be limited to, planning, motivating and coordinating the dealership’s management through effective leadership and solid