Ensure that clients/staff/brokers get assisted in the best turn around times
Ensure that clients/staff/brokers get professional and correct advice first time every time
Ensure deadlines with re
Take inbound and make outbound calls in accordance with predetermined schedules and online customer requests
Telephonically take customer through the service process.
Finalise calls at point of
To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement
Experience
T
The purpose of the role is to provide telephone support to our VIP Premier, Classic and Sage Business Cloud Payroll Professional customers. Help our customers define the context of the issue, th
To provide an excellent service to Capitec Bank clients by ensuring ATMs are functional. This is achieved by monitoring the performance of the ATMs and scheduling service call outs when required withi
To provide administrative support within the functions of Acquiring, Issuing, Risk & Disputes.
Minimum
Experience
1 – 2 years experience in a Financial or Administrative role
Responsible for the timely and effective response to maintenance queries and problems through the receipt and logging of identified problems; the co-ordination and allocation of job cards to relevant
Black Bean is a growing IT company based in Cape Town and we are expanding our operations into Johannesburg in 2020. We are looking for motivated, energetic IT Support Agents to start up our Joburg te
To engage with our customers. To (first) analyse and interpret the context of their query(s) and (second) provide direction on how their query will be resolved. Investigating each application or envir
Responsible for the timely and effective response to IT user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem
We're looking for a dynamic and switched-on Client Support Administrator to join our Client Support team in Menlyn, Pretoria. You should know your way around an online platform and have a ple
Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve reque
Ensuring that you have a good understanding of clients’ requirements.
Apply yourself to Investigate queries by narrowing down the cause of the issue.
Apply yourself to learn new technolo
To design solutions for data and complex issues. Investigating each data issue for validation of a problem or needing clarification. Help our customers define the context of the issue, then narrow dow
Promote/sell/secure business from existing and prospective customers through consultative and solutions relationship-based approach
Manage and ensure the smooth handling of all day to day cargo b
Apply yourself to Investigate queries by narrowing down the cause of the issue.
Apply yourself to learn new technologies quickly and retain information of different client network infrastructures
To carry out Reservation/Booking, Ticket Sales, Information and Passenger Traffic (Check-in, Manifest preparation) services at the Sales Office / Airport Office or at both, as designated by Managers.
o troubleshoot desktop and point of sale problems, determining a source and advising on the appropriate action. Interacting with the customer/3rd party to resolve calls as 1st line support or allocate
