Job Responsibilities
Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails.
Proactively identify issues and pro
Your main tasks are:
Identify customer's business needs and designing and architecting the appropriate solution proposal from the Data Management & Landscape Transformation (DMLT) portfo
Role Purpose/Business Unit:
Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you!
We are on the lookout fo
Key Performance Areas
Team Management
Attend scheduled area meetings and report back to the employees in the area office on deficiencies with regard to customer service and to recommend, to t
Job Description
To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
Achievement of targets for business.
Understand,
Job Description
To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service
Job Description
To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs, processing their requests. Apply appropriate sales processes wi
JOB REQUIREMENTS & OTHER ATTRIBUTES:
Valid driver’s license essential
Must be PSIRA registered (Grade C)
Knowledge of Listener advantageous
Sound knowledge of DSC, FBI, CADDX, ID
Job Advert Summary
The ICT Service Desk Operator has the responsibility of being the first point of contact for users who log tickets with the CBH ICT service desk. The Service D
Purpose of the Position
Responsible for managing the day to day operations of the Second Line Support team, ensuring the team is delivering great customer service through the resolution of escal
Core Description
Provide a service that will exceed the expectations of the Company’s customers – both external and internal and to ensure that the agreed standards in respect of length
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
Job Purpose
The purpose of a Production Agent is to perform general duties required in the production environment and includes moving stock, unpacking and packing stock, cleaning garments, racki
The main responsibilities of the role include:
Gaining a complete understanding of our entire product offering.
Understanding customer needs and connecting them to the right solutions.
Build
Purpose and Objectives:
The person will be responsible for receiving, handling and delivery of all mail related items; In and Outgoing Mail, Registered Mail, Incoming Faxes, Courier items, includin
Job Description
To contribute to the performance of the Call Centre through accurate order taking and monitoring, customer liaison and communication with internal functional depa
The Role
Are you passionate about delivering exceptional customer service and providing technical support? We're seeking a highly motivated and customer-oriented Service Desk Agent to join o