Specific Role Responsibilities
Process and Governance:
Manage operational risk and risk mitigation initiatives.
Implement and manage endtoend processes.
Define standard operating pr
The responsibilities of a Service Advisor include the following tasks:
Receive customers in a professional and friendly manner to ensure they feel valued.
Liaise and interact with customers at
Specific Role Responsibilities
Operational:
To maintain excellent standards of departmental administration, such as service sheets, invoices, job cards, warranty claims, authorisations,ect.
Job Description
Dis-Chem Pharmacies (CJ Distribution) requires a Customer Liaison Officer at our Head Office in Midrand. Act as a liaison and provide product/ services information and resolve
Job Description
The role will be responsible for managing and assuming full responsibility for the implementation of the service management function within Finance Business Solutions C
Minimum Requirements
Answer incoming calls ranging from customer service, telesales, and general enquiries
Route calls to appropriate colleagues
Management and resolve customer complaints
Minimum Requirements
Matric/Grade 12
Relevant Qualification
2-5 years experience in a similar role
Excellent customer service
Strong accounting ability and understanding
Good communica
Minimum Requirements
Matric/Grade 12
Relevant Qualification
2-5 years experience in a similar role
Excellent customer service
Strong accounting ability and understanding
Good communica
Key accountabilities and decision ownership:
Provides expert knowledge by supporting and resolving complex product escalations for Customer Support and other stakeholders
Deliver timeous commu
Job Description
To ensure that the Service Reliability Engineers and team contributes to the availability of services, the security and regulatory compliance, and the customer experience associated
Job Description
To focus on providing technical support and expertise to resolve client challenges and issues in engaging with the company.
To utilise specialist knowledge in resolving host-to-h
Responsibilities
What are we looking for?
Interaction with Commercial Team and cross functional teams.
High level of attention to detail, especially in accuracy of figures within all report
Reporting to the Operations Manager, the trainee in this role will be provided with practical 1 and 2 Work Integrated Learning (WIL) to complete and obtain the qualification. The incumbent will be exp
Job Summary
Are you a professional keen on supporting data-driven decisions, have a good business mindset, and interest in simplifying complex data into easy-to-understand evaluations for teams acr
Description
This role will be ideal for a candidate who can telephonically market/sell our company’s wide range of products to new and existing customers, ensuring that you meet business obje
DESCRIPTION
We're on the lookout for a Customer Service Consultant based in JHB North
As a Customer Servcie Consultant, you will be responsible for:
Stakeholder Engagement
Administra
Responsibilities
Ensure productivity, efficiency and satisfaction metrics compliance for Customer Support operations.
Overseeing and assessing contact center staff activities and assisting the