What you will do in this role
Establish customer requests and expectations, offering efficient and accurate resolution
Manage multichannel interactions (e.g. voice, email or chat) to ensure a
What you will do in this role
Establish customer requests and expectations, offering efficient and accurate resolution
Manage multichannel interactions (e.g. voice, email or chat) to ensure a
Job Overview:
The main requirement of the Customer Care Consultant is to handle customer complaints, process orders, provide information about a company's products and services and re
Key responsibilities will include:
Lead a team of 8-10 pax who provide customer facing services within our offices.
Ensure consistent delivery of our overall Customer Experience through a vari
The role:
We are seeking a dedicated and personable Customer Support Agent to join our team. In this role, you will be the first point of contact for our customers, providing support and ensuring a
What you will do:
Responsible for managing the day to day operations of the Consumer supporting voice/data teams, by leading and managing the teams to provide best in class customer service expe
Job Advert Summary
To be part of the team that deals with various levels of complaints that have been escalated from the ombudsman office or by customers and/or brokers requesting adjudication on i
Main purpose of the job
To support the business in driving the design, build and execution of the customer segment strategy and value propositions to achieve the business objective of targeted m
The role:
We are seeking a dynamic individual with a strong experience in leading customer support teams and direct to customer communication to join the Online reputation management team within th
MINIMUM SKILLS AND KNOWLEDGE REQUIRED
Standard 10 / Grade 12 or equivalent.
Experience in a similar position or experience at Amrod or in a similar environment will be advantageous.
Above av
Job Specification:
Key Performance Areas:
Completes daily technical on-the-job training for the shop floor to assist with the building of capabilities within Machine operators.
Identify tr
Job Description:
At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development op
Job Summary:
The Consumer Services Specialist is responsible for ensuring completeness and accuracy of the operational aspects of the consumer journey which includes: enrolments of consumers,
PURPOSE OF THE JOB:
Hinterland brings you a retail experience at 38 different branches, in four provinces under the Hinterland trademark. Be part of making a difference by rediscover what matters.
Job Description
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodb
Job Description
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodb
Job Description
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodb
ROLE RESPONSIBILITIES:
Single service interface and point of escalation for client
Identify and analyse contract delivery issues and convey to Contract Manager
Participate in audit complianc
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
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