Tracker South Africa was established in 1996 and currently connects over 1 million vehicles, making it the region’s dominant brand. To most people, Tracker is seen as a Stolen Vehicle Recovery (SVR) company, and while SVR is still at the core of our business, we have evolved significantly over... read more the last 20 years.
Through a culture of continuous innovation, driven by an experienced and dynamic team, Tracker has built a reputation far beyond its SVR roots which positions us as the leading provider of telematics solutions to an automotive ecosystem which includes Original Equipment Manufacturers (OEM’s), Dealers, Insurers, Fleet Operators and Consumers. Providing value added information to our clients has grown exponentially as we have evolved our data systems and interpretation.
Today, Tracker is data - how we collect it, process it and turn it into knowledge that allows us to provide proactive value to our partners and customers. The amount of data we gather is staggering, with over 35 million telematics messages generated daily. However, raw data is worthless and Tracker’s ability to interrogate and extrapolate meaning is what sets us apart, making us one of the most obvious and sought after partners for businesses grappling with the challenges of a connecting world.
At Tracker we have a positive, friendly work environment. We live service excellence and we all support one another. We all take pride in and care for our customers and work environment as well as our communities.
Our core values are:
• We each take responsibility
• We live service excellence
• We all pull together
• We each show respect
• We are committed to transformation
• We all make a plan
Job description
Control Centre Duties and Functions
Provide effective control centre services as per the agreed strategic objectives and targets.
Receive all inbound and outbound occu
KEY DUTIES AND RESPONSIBILITES:
Manages enterprise cloud engineering team, recruiting, and mentoring the members of the team, both technically and for career growth.
Provides technical oversig
Job description
Roles and Responsibilities:
Process sales contracts received from clients and sales consultants
Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centre
About the Job
Introduction
TRACKER Western Cape requires a Customer Service Representative – Installation Support on a fixed term contract to deliver scheduling support for 1 year to th
About the Job
Introduction
Tracker requires the services of a Co-ordinator in the Caredesk department at Head office based in Johannesburg. We require a diligent and hard-working individual w
About the Job
Introduction
Tracker requires a Business Sales Consultant in Northern Durban that will report to the Sales Manager. The position will suit a self-starter with an outgoing person
About the Job
Introduction
Tracker requires the services of an Installation Technician in the Technical Department. This department is responsible for effective installations of sophisticated
About the Job
Introduction
Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of sales agents in the Acquisitions Call Centr
About the Job
Introduction
Tracker’s Sales department requires a representative to promote TRACKER to the Dealer industry and to meet sales and operational targets. The objective is to
About the Job
Introduction
The primary objective for appointing an administrator in the Contact Centre includes providing and recording information that is communicated to external partners a
Job description
Key Roles and Responsibilities:
Loading of All Porsche/Infiniti /Aston Martin/Bentley/McLaren, Red Desk and Toyota contracts (Scheduling, DE-RE’s, COO- all products, POC).
Job description
Converting cancellations into retains by means of objection handling and utilizing different retention tools to keep the customer on board.
Ensure that electronic requests rece
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RESPONSIBILITIES:
Process sales contracts/information
Maintain region records, statistics reports and targets
Arranging and following up on scheduling of fitments
Follow
Job description
Key roles and responsibilities:
Oversee and administer national polygraph process and policy
Testify in Criminal/ Civil Court (Expert testimony District, Regional, High Court
Roles and Responsibilities:
Process sales contracts received from clients and sales consultants
Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consult
Job description
KEY DUTIES AND RESPONSIBILITES:
SLA Management
Measure adherence to SLA for internal/external customers.
Report to management on adherence to SLA for internal/external custo
Job description
KEY DUTIES AND RESPONSIBILITES:
Procurement Strategy and Planning
Ensure all errors and discrepancies are corrected.
Develop and implement procurement strategies aligned wi
Introduction
TRACKER requires the services of a Representative: Customer Services for the Mpumalanga (Nelspruit) region. The successful candidate will be responsible for all related sales suppor