Address144 Bram Fischer Drive, Randburg, South Africa
About MultiChoice
MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-... read moreNet (delivers thematic channels and exclusive content to DStv subscribers) and SuperSport (provides comprehensive coverage of local and global sport). DStv Media Sales (commercial airtime sales and on-air sponsorship), DStv Mobile (mobile television content and services), MWEB (internet service provider), DStv Online (delivering entertainment content and services from the MultiChoice family to customers via breakthrough technologies), Commerce Zone (e-procurement solutions) and Smart Village (gated community services) also form part of the group. MultiChoice's involvement in South Africa goes beyond it's core business. Through its corporate social investment, the company actively participates in social transformation and, through technology, enables individuals and communities to help themselves.
Key Performance Objectives
Strategy Development and Execution
Conduct in-depth analysis of market trends, competitive landscapes, and customer behavior.
Develop strategic insights that info
Subscriber Targets
Scope and lead projects and define an offer strategy to help Showmax reach its near- and long-term subscription business goals.
Provide rigorous quantitative analysis and in
Utilise insights to support improvements in the DStv - Showmax Partnership journey
Conduct continuous reviews of the customer journey to ensure consistency and alignment with overall experience
Key Performance Objectives
Partnership and collaboration
Recognised as a trusted partner and advisor who understands and collaborates with Content and other teams in business.
Partner and c
Tasks
Customer Archetypal and Segmentation
Rigorously perform customer research across all regions to understand buying powers and behaviours of different hyper segments.
Payments and Pl
Tasks
Operational delivery
Execution of Macro Schedules on the Synergy System for Programming
Strong understanding of territories and DStv packages to ensure that the best value is extracte
Purpose of the Position:
To perform assigned by the executive producer, Senior producer and producer. This also includes administrative tasks
Monitor correct Broadcasting Spec
Make su
Purpose of the Position:
To handle and coordinate all bookings and work orders for resources and facility bookings for edit facilities in edit suites, final mix suites, and graphic suites.
Tasks
Personal Assistance
Maintain an up to date, orderly and logical filing system that can be easily accessed by relevant individuals.
Meeting Management
Analyse meeting requirem
Tasks
Operational delivery
Generate, update and maintain high quality, accurate and relevant programming information in advance across allocated channels
Source and edit relevant programme
Purpose of the Position:
To ensure that camera outputs in a Studio are delivered in line with the required Broadcasting standards to the viewer.
Technical Operations
Ensure that camer
Key Accountabilities:
Supply Chain Support
Provide 1st line user support and analyze and resolve ad hoc queries regarding the entire S&D solution (SAP, ICC, Clarity, and CRM)
Achieve ti
Purpose of the Position:
Responsible for providing support to the Heads of Departments at Showmax through effective communication, planning, handling information requests and performing administrat
Purpose of the Position
Manage the order management process and provide finance operational support to the credit process.
Ensure that the team achieves its objectives, SLAs and policy guideli
Purpose of the Position:
Responsible for the management of a Portfolio of International and Local (SA) 3rd Party Channels.
Responsible for the oversight of Content Portfolio Managers
Stra
Purpose of the Position
The scope of responsibility will include all activities within the billing journey including operational support processes.
Maintaining an efficient billing and paym
Purpose of the Position:
The Senior Product Researcher is responsible for leading UX and market research initiatives at Showmax, overseeing daily research operations, from recruitment to insight do